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Performing a successful Unified Communications deployment requires more than just installing some servers & deploying software to your workstations. To achieve a truly successful deployment you need to engage users and show them that UC will improve their productivity, facilitate collaboration and offer opportunities to improve customer service.
In this seminar Waterstons’ Unified Communications team lead, Ben Lee, will discuss how to successfully pilot and deploy a UC solution. While the seminar will be framed around Microsoft Lync the messages are universal and could be applied to the Unified Communications platform of your choice.
Ben will wrap up the seminar by sharing his findings from his recent trip to the Microsoft Lync Conference in Las Vegas including some thoughts on Microsoft’s aim to move beyond Unified Communications towards Universal Communications; and the opportunities this could offer to your business.