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Harnessing the benefits of system center 2012 oct 2013

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Organisations’ dependency on information and communications technology continues to grow, increasing the need to manage their security, resilience and risks more effectively. This all needs to be set against a background of low total cost of ownership and high availability. Microsoft System Center equips IT departments with a suite of products to manage their physical and virtual IT environments across datacentres, client computers and devices.

Waterstons’ Desktop and Systems Management consultants Charlie Hales and David Meads will introduce the whole System Center 2012 suite of products, explaining how they integrate and providing examples of time and cost savings that businesses can achieve. This can include standardising your PC builds; device and application management; enabling user self-service; incident, problem and change management and automatic updates and issue resolution.

Components of the suite addressed include:
• Configuration Manager (SCCM)
• Service Manager (SCSM)
• Operations Manager (SCOM)
• Orchestrator (SCO)
• Virtual Machine Manager (SCVMM)

The seminar will also detail where specific components of the suite are free for organisations with a Microsoft Enterprise Agreement.

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Harnessing the benefits of system center 2012 oct 2013

  1. 1. System Center 2012 Charlie Hales and David Meads 25/10/13
  2. 2. Agenda • • • • • • System Center 2012 Components Licensing Device and Application Management Service Management Enable IT to be more proactive Summary of benefits
  3. 3. System Center 2012 Components • • • • • • • • Configuration Manager Endpoint Protection Operations Manager Orchestrator Service Manager Data Protection Manager Virtual Machine Manager App Controller
  4. 4. System Center 2012 Components
  5. 5. System Center 2012 Components
  6. 6. System Center 2012 Licencing • No longer licence product, licence the endpoint that is managed • SQL standard licence included • Server ML’s come in 2 editions – Datacenter benefitting highly virtualised environments. 2 physical processors, unlimited OSEs – Standard covers 2 physical processors and up to 2 OSEs • Enterprise CALs includes System Center Client Management Suite • Core CALs include Configuration Manager and Endpoint protection • If you have SA you can upgrade the licence
  7. 7. Configuration Manager • Device Management – Desktops, laptops, thin clients, mobile devices – Operating System Deployment and base build • Standardise the estate – Anti-virus • Integrated and can be cheaper than existing AV – – – – Software Update Management Power Management Client Health & Monitoring Asset Intelligence and Inventory
  8. 8. Configuration Manager • Application Management – Application Delivery – Application Intelligence and Inventory – Application Updates • Not just Microsoft
  9. 9. Demo • • • • Device management Application management Application catalogue Integrated EP
  10. 10. Gartner Magic Quadrant for Client Management
  11. 11. Gartner Magic Quadrant for Application lifecycle Management
  12. 12. Service Manager • IT Service Management – Incident/Change/Problem/Service Requests • Configuration Management – One place for all data – Saves service desk time inputting data • Self service portal – Logging tickets – Raising requests – Tailor to streamline processes • Reporting
  13. 13. Service Manager • Saving in licence costs? – Included in enterprise CALs • Works with Silverlight • Works on MOF framework and is ITIL compliant • Mobile portals can be created for access form anywhere
  14. 14. Service Manager Architecture
  15. 15. Demo • Overview of ticketing system
  16. 16. SCOM • Monitor – Not just Microsoft systems and devices – Addition of AviCode – Management Packs – Baseline systems • Alert – Email and/or integration with SCSM • Automate (with Orchestrator)
  17. 17. VMM • Management console for Hyper-V and others – Including VMWare and Citrix • Enables private clouds for business – Provides service teams with access to provision their own servers from a pool of resources through app controller • Automate (with Orchestrator)
  18. 18. Orchestrator - Automation • Implement server maintenance • Usually implemented with Operations Manager but not essential • Automates resolution of issues and resource hungry tasks – Can automatically patch servers and log issues if they arise (through SCSM) – Can monitor services (e.g. webpage) and automatically log calls/resolve issue and call if relevant
  19. 19. Demo • Automated Disk expansion with SCOM/VMM/Orchestrator
  20. 20. Benefits • Reduced licence costs if you already have existing CALs • Manage all of your devices from one place • Time and resource massively reduced for deploying devices and applications • Time and cost savings for Anti Virus solution • Ease of use and management • Time available to focus on proactive tasks rather than reactive “keeping the lights on”
  21. 21. Questions?
  22. 22. Keep in Touch…. http://www.waterstons.com charlie.hales@waterstons.com david.meads@waterstons.com @WaterstonsLtd

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