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Nexus Summer 2007

  1. 1. Warwick Business School Alumni Association magazine: summer 07 40th anniversary edition
  2. 2. Friday 20 – Saturday 21 July 2007 WBS the Lakeside Marquee Friday 20 July – WBS Summer Ball 1967–2007 Under 18s Join us for the 1960s themed Summer Ball on Discounted overnight accommodation Children’s activities and creche facilities Friday 20 July. Open to all this promises to be is available at Radcliffe House subject to are available throughout the weekend. an evening of fine dining, charming company, availability. Booking fee applies. dancing and more. To book, or for further details If you would like to arrange a reunion of w classmates or colleagues from WBS please let us t +44 (0)24 7652 2813 know and we will be happy to help. e Saturday 21 July – Academic Update Morning session Afternoon session Sustainability – from global to local Formal opening of £9 million Sustainability – the practitioner debate Professor Nigel Thrift WBS building Dr Henri Winand Vice-Chancellor, The University of Warwick Val Gooding CEO, Intelligent Energy, MBA 1999–03 CEO BUPA (BA French Studies 1968–71) Dr Ian Pearson Dr Catherine Mitchell Minister for Climate Change and the Environment, To mark the completion of our most recent Principal Research Fellow, PhD Industrial and Business Studies 1983–8 building development and to formally open Centre for Management under Regulation, the new facilities, we are delighted to be joined The University of Warwick Nick Hillard Environment Officer, The University of Warwick by Warwick alumna, Val Gooding. Julia Evans CEO, National Federation of Builders, MBA 1995–00 Professor Peter Mills Garden party lunch Warwick Horticulture Research International, Why not catch up with classmates, or take Leigh Chadwick The University of Warwick Co-owner, Seasalt Cornwall, a guided tour of the WBS facilities and the BSc Accounting Financial Analysis 1975–8 University of Warwick campus? You can also meet the Dean, enjoy live music, delicious cuisine and children’s entertainers in the marquee. Catherine Mitchell Howard Thomas Leigh Chadwick Henri Winand Val Gooding Ian Pearson Nick Hillard Nigel Thrift Julia Evans Peter Mills ating ebr el 40 W BS c rs yea 1967 – 2007 innovative
  3. 3. message from the dean With our 40th anniversary to complete the final phase of the WBS Scarman Road celebrations well underway the Building (or ‘the white building on the corner by the major challenge facing WBS roundabout’ as some people call it!) We are investigating is how to ensure that we really funding options for this, but my thanks go to alumni are the leading business school and friends who have already generously contributed to in Europe within the next five this project, and indeed other aspects of WBS. Through years. This is no small challenge, these aims we also plan to raise our international profile but it is the part that we play and ensure the WBS brand is recognised world–wide. Gill in the University of Warwick’s Thewlis, Chair of the Alumni Board, explains how you ambitious plans for the future. can get involved in supporting this on P19. Professor Nigel Thrift, the Vice–Chancellor of the University of Warwick since July I hope that you will join me here at WBS on 20/21 July 2006, is wholly supportive of our objective. for our Summer Ball and Open Day, or attend one of our global dinners on 15 November to share your passion As we all know, statistics can be manipulated, but by most for WBS. These focal points in our anniversary calendar metrics WBS is already exceptionally good. This 40th aim to bring together as many of the WBS community as anniversary issue of nexus looks at some of the people possible (details can be found on P23). If you cannot join who have helped us become what we are today and the us in person at these or any of our other events I hope you diverse nature of our community which ensures not only will enjoy the podcasts and videos of events available on educational excellence but also an environment that our web site. creates global citizens and people who have a real impact on the world around them. Our research agenda remains a high priority as we approach the Research Assessment Exercise deadline (Professor David Storey explains more on P4). Another priority is contents 4–9 WBS news 10 looking back 8 6 Professor Robert Dyson 11 40 years on Keith Bedell–Pearce 12 from MBA to MBE Jenny Hocking 13 in credit in Kenya John Kariuki 14–15 40 years of WBS 16–17 top text Professors Nigel Slack and Bob Johnston, Stuart Chambers 7 4 18 trust in success Louise Shepherd 19 WBS alumni board 20 WBS in 2007 Mårten Abrahamsen, Kunal Jhanji, Dustie Houchin, Hazel Huang 21 WBS development programme 23 WBS global community 24–25 event reviews, SIGs and regional groups 26–27 alumni news Front cover: WBS in the ‘80s. WBS staff and faculty are joined by colleagues from the central University for a publicity shot. Some of you may recognise Jenny Hocking, Roy Johnston, Thom Watson and Robert Dyson.
  4. 4. 4 nexus: summer 07 research review A major research To date there has been too little conceptual Professor David report about and practical understanding of political skills Storey, Associate managing with in and around the workplace. Managers are Dean Research political awareness, increasingly required to operate in a complex Director of based on a and media–visible world. Day–to–day the Centre national survey business activities may have many for Small and and interviews of ramifications for a diverse set of stakeholders. Medium Sized managers in the To succeed in a complex environment, Enterprises, Jean Hartley private, public and managers must consider the political David Storey explains the voluntary sectors, dimension of their business. However, many significance was launched at the House of Lords on 12 still view political skills narrowly in terms of of a league table highly renowned in June. The report uses the latest research self–interest rather than the skills needed to academic circles. findings on how to better develop leaders be able to map the political terrain and build with the capability to manage the political coalitions and partnerships. We are all familiar with league dimension of their businesses and services tables. What started off as The potential benefits of political skills raise being of interest only to sports The Chartered Management Institute, new challenges for the selection, review, fans is now found in so many areas the professional body for UK managers, training and development of individual of public life and universities are no commissioned the work from the Institute of managers and leaders, and for the balance Governance and Public Management (IGPM) of skills required to get the most out of exception. at WBS. The research team is led by Professor teams, partnerships and alliances. This Jean Hartley and also includes Professor Clive new research highlights the need for much The Research Assessment Exercise (RAE) Fletcher, recently appointed as an Honorary greater recognition of the vital contribution is designed to be a mechanism in which Professor at Warwick. The survey attracted that effective political leadership can make the quality of research is assessed and 1,459 responses to questions about the to delivering business results. then used as the basis for distributing situations in which political skills are used, government money for research. Broadly the nature of those political skills, and also those doing the ‘best’ research will how political awareness skills are acquired. expect to obtain the lion’s share of funds Professor Lucio which, when you consider the recent Sarno of WBS, settlement to universities is close to £7 Nearly ten years Luciana Juvenal of billion per year, is pretty important. ago the Trades Warwick University Union Congress and Marcel As far as WBS is concerned, we obtained (TUC) launched an Fratzscher of the a ranking of 5* in the 00 RAE, which innovative training European Central was the highest possible ranking programme in an Bank, have recently alongside London Business School effort to broaden the Lucio Sarno published research and Lancaster Business School. We Melanie Simms focus of UK trade that shows falls in have therefore been a major funding unionism in order US asset prices such as housing and equities beneficiary during the last six years. to represent a wider group of workers. The have a substantially more important role Organising Academy has since trained over for reducing US trade imbalances than The next RAE will include material 200 organisers whose job it is to recruit new changes in the US dollar exchange rate. – most notably publications – up to and workers, to develop relationships between Their paper Asset Prices, Exchange Rates and including 007. The results are expected unions and employers which have not the Current Account, presented in April at to be published in December 008. previously had formal union representation the Royal Economic Society Conference at Whilst expectations are high, and we in their workplaces, and to try to broaden the University of Warwick, looked at the have expanded in terms of the quality the appeal of unions to workers who have relationship between asset prices, exchange not traditionally been well represented. rates and the trade balance in the US over and quantity of the research we produce, the period 1974–2005. we have a less clear idea of how our Research by Dr Melanie Simms, Associate competitors have fared during this Professor of Industrial Relations, and Dr Jane They found that equity market shocks and period. Holgate (Working Lives Research Institute) housing price shocks had by far the greatest funded by the Nuffield Foundation, has effect on reducing the US trade imbalance In addition, the ‘rules of the game’ have traced almost all of the organisers who have accounting for up to 35 percent of the changed significantly since 00 and graduated from the Organising Academy movements of the US trade balance. By we are told that in 007 much greater and is evaluating what they have been doing contrast, shocks to the real exchange rate of emphasis will be placed upon applied since their training. Surprisingly, around the US dollar explained less than five percent and practically relevant research than nine percent are still actively involved in the of such movements and exerted only a was the case in the past. Of course, we trade union movement; with many of the temporary effect on the US trade balance. feel that this places WBS in an extremely rest involved in other political organisations, strong position since we have always and one is even a Member of Parliament. WBS Researcher Professor Lucio Sarno said, prided ourselves on our scholarly The vast majority use their training in ‘Our findings suggest that a sizeable real interaction with the business and their day–to–day roles and evaluated their depreciation of the US dollar may not be an government communities. Nevertheless, experiences as being generally positive. inevitability for an adjustment of today’s we will not know the answer More widely, they talk about companies large current account imbalances, and that until December 008. and workplaces where workers now have other factors, in particular global asset price collective representation rights – small steps, changes, could be an equally or even more but valuable ones. potent source of adjustment.’
  5. 5. research review nexus: summer 07 5 aims are to analyse the EU food chain, partners bring different areas of expertise providing a descriptive and systematic which ensures that through their assessment of the current situation and collaboration and complementary skills, performance, examine sector evolution and the entire spectrum of the food industry potential, as well as the interactions with, will be addressed. and the impact on, the primary agricultural sector. The TIRU contribution will be an analysis of Paul Stoneman, Duncan Angwin strategic interactions in and competitiveness and Zafeira Kastrinaki The research consortium set up for this of the EU food supply chain provided by a project includes seven institutions from descriptive and systematic assessment of The Technological Innovations Research throughout the EU: one from eastern merger and acquisition (MA) activity in Unit (TIRU) located in the Marketing and Europe, four from northern Europe the industry. The research team involved Strategic Management group is to participate (including WBS) and two from southern in the project includes Paul Stoneman, in an EU funded research project entitled EU Europe. The research team thus involves Research Professor, Director of the Doctoral Food Industry Dynamics and Methodological countries with different backgrounds, Programme, Dr Duncan Angwin, Associate Advances (FOODIMA) as part of the Sixth structures and dynamics in their respective Professor of Strategic Management and Framework research programme. The project national food industries. Consortium Zafeira Kastrinaki, Research Fellow. and Principle Research Fellow Mark Hall, Sleep, or the possible assessing the impact of New Labour’s lack or poor quality employment legislation, was among of it, appears to submissions by opinion–formers considered be an increasingly by the PM when writing this lecture. important issue for Entitled Fairness – up to a point, the paper was business. Longer published in Human Resource Management working hours, Journal in autumn 2006. It is based on combined with Linda Dickens and Mark Hall their review of research into the impact Philip Hancock the proliferation of of employment legislation since 1997, around–the–clock On 30 March Prime Minister Tony Blair gave carried out for the Department of Trade and leisure and entertainment facilities, are one of his series of lectures on the theme Industry. The article provides an overview seemingly turning us into a sleep–deprived of Our Nation’s Future about the biggest of the main research findings and identifies society. challenges facing the UK. In this lecture, factors affecting legislative impact and given at Manchester, the Prime Minister employer compliance. Dickens and Hall A number of publications have emerged focused on the changing nature of work, the argue that New Labour’s willingness to suggesting that it is at work where a lack of ways in which the UK economy has evolved promote social justice, fairness and security sleep is most keenly felt. It does not appear, since Labour took office a decade ago and the has been contingent on the extent that however, that UK businesses are as yet role of work in the modern world. it can be argued to promote and support taking the question of sleep seriously. In business interests and to underpin economic a recent survey of HR managers across the An article by the WBS Industrial Relations efficiency. UK, undertaken by a team of researchers led Research Unit’s Professor Linda Dickens w by Dr Philip Hancock, Associate Professor of Organisational Behaviour, findings suggested that not only is there a general Recent research by Dr Louise Gracia, Assistant Professor of absence of company policies relating to sleep indicates that Accounting, explores the nature, causes, and fatigue, but, perhaps more worryingly, plagiarism is a extent and experiences of academic there is an equal lack of knowledge complex and dishonesty amongst the student body about the relationship between healthy increasing problem within a particular institutional context. sleep patterns, and safe and productive within higher workplaces. Despite these findings, several educational The work aims to contribute to the emerging leading companies were in fact starting institutions and debate surrounding the relationship to take this issue seriously, pursuing the Louise Gracia suggests that between objective social structures and the promotion of healthy sleep practices and, in academia is subjects who occupy them. Specifically it some instances, the provision of dedicated struggling to adequately address this erosion seeks to explore the impact, if any, of the napping facilities similar to those now found of academic integrity. Most research focuses objective social structure of universities – in some US companies. on the detection aspects of plagiarism such as institutional and pedagogic practices – mainly using software packages – with and cultures – on subjects’ (students’) The team are now hoping to expand significantly less work being undertaken cognitive and somatic responses in relation their research, considering some of these on preventative measures. Such a detection to plagiarism and other forms of academic developments in more depth, as well as focus, whilst important, may result in dishonesty, including collusion. exploring the ways in which managers and students becoming more sophisticated in their employees experience the relationship their approaches to plagiarism in order to Such insight will be used to develop between sleep and work on a daily, if not side–step software detection. understanding of academic dishonesty and indeed nightly basis. If you would like to make any relevant contribution to academic learn more or would be interested in taking Funded by the Business Management policy that informs and shapes institutional part in the research, please e–mail Accounting and Finance branch of the and pedagogic practices and cultures. Higher Education Academy, this research
  6. 6. 6 nexus: summer 07 research review The research paper The National Audit Born Global or Forced Office (2006) report Global? (A Kudina, G recently evaluated Yip and H Barkema) the National addresses two Program for IT central questions: (NpfIT), which is when a firm should the largest civil seek early and rapid (non–military) IT Alina Kudina internationalisation David Finnegan program worldwide. Colin Clubb Shahed Imam and how to do it The basis of the successfully. It starts with an analysis of why report suggested that the four large–scale Colin Clubb, WBS Professor of Accounting, there are ‘born globals’, ie what triggers firms IT projects: National Care Records Service; and colleague Dr Shahed Imam, are to seek international exposure at early stages Choose and Book system; Electronic Transfer conducting research on Valuation models of their existence. This leads to suggest a of Prescriptions and Picture Archiving usage by UK investment analysts. The number of factors that drive when going Communications Systems, at a cost of over primary users of valuation models are stock international early is advantageous to the £6.2bn were all delayed, some by over two market analysts. It is primarily through firm’s operations. years. the study of analysts that researchers can seek to understand the mechanisms These factors include an inadequate home This proposal provides preliminary research whereby accounting and non–accounting market, presence of foreign or multinational by Dr David Finnegan, Assistant Professor information impact equity values in customers and internationally active in Information Systems Management, practice. While the perceived importance competitors, significant network effects, which investigates the deployment of NPfIT, of valuation models by analysts is well internationally experienced management, with particular emphasis upon Systems documented, there is limited direct evidence knowledge intensive or high technology Integration (SI) and its impact on patient which shows how the models are actually sector, and significant first mover care within the UK NHS. It investigates used in practice and little specific evidence advantages. cross–national data from Canada and on how past and current performance is Sweden to provide a comparative analysis. linked to future performance. They are Dr Alina Kudina, Assistant Professor, investigating three questions: International Business, and her fellow The research investigates SI approaches in researchers also find that having the most the UK NHS for patient care. It will capture • How are the valuation models used in technically advanced offering and acquiring the perceptions of different stakeholders to practice? some technology internationally are key determine how their roles both contribute to the firm’s competitive advantage and and inhibit the implementation of systems • More specifically, how do analysts use overall performance. In addition, developing integration technologies. past performance to project future successful social and knowledge networks performance, ie what is the process by also makes some companies more successful It will also investigate the knowledge sharing which past performance is linked to future in their internationalisation efforts. Their mechanisms in place and their linkages performance? analysis is based on interviews conducted with deployed SI approaches. The focus is with top executives in 12 high technology on data, information and understanding • How can recent developments in companies located in the area around and knowledge sharing across departmental accounting–based valuation models be Britain’s University of Cambridge, a region subcultures and their impacts on the patient related to the practice of financial analysts? dubbed ‘Silicon Fen’ because of its business care. It also highlights and investigates and technology similarities to California’s the concept of ‘customer’ within the NHS It is expected the results will indicate that Silicon Valley. context and how it has been perceived by analysts make greater use of sophisticated Patient Care Stakeholders. valuation models than indicated by previous research but in a context where they apply their own professional judgment and Dr Kathy Kotiadis, efficiency and effectiveness, they require provide a value–added service to investors. Assistant Professor technical expertise that often alienates It is anticipated this research will have both in the Operational the healthcare stakeholders from their academic and practical implications. Research and development. Information Systems group Kathy explains, ‘ We propose to develop (ORIS), has recently an approach stemming from the problem The next issue of nexus will focus on WBS been awarded an structuring field of Operational Research alumni in academia and is due out in Kathy Kotiadis Engineering and that will specifically aim to help health care January 2008. Physical Sciences administrators and clinicians take a more Research Council (EPSRC) grant of £198,000 active part in the development of such If you are working in the HE sector and for a two year project to develop a tool to models. We also expect that playing a more would like to contribute to nexus then do help healthcare professionals participate active role will lead them to buy into the please email me in the development of simulation models process and findings, and to support their e of their systems. Discrete event simulation implementation. Better and increased levels modelling has been touted as an ideal tool of communication with the stakeholders We are pleased to announce that this in assisting decision makers in healthcare will enable both expert and novice issue of nexus is printed on 50 percent as it is able to model the system’s inherent modellers to build more relevant discrete recycled paper. complexity and variability. Although these simulation models in healthcare.’ simulation models can lead to increased
  7. 7. hot off the press nexus: summer 07 7 Private equity as Contesting the Mergers and an asset class by Corporation Struggle, Acquisitions alumnus Guy Power and Resistance by Dr Duncan Fraser–Sampson in Organizations co– Angwin, Associate (DLMBA 1985–9) authored by André Professor, Strategic published by Wiley Spicer, Associate Management Finance. Starting Professor, IROB Group, published with such basic group, and Peter by Blackwells questions as ‘what Fleming, Judge Oxford. This is private equity?’ Business School. highly topical it takes the reader Shows today’s book provides steadily through corporations are multi–disciplinary increasingly driven by political perspectives sophisticated struggle, power plays and attempts to ranging from levels of detail until complex modelling of resist control. An analysis of the ways in finance to psychology, on the subject of buyout and venture deals and funds can be which power operates within the modern mergers and acquisitions. WBS contributors attempted with confidence. workplace. Published by Cambridge include Glenn Morgan, Simon Collinson, w University Press. w Scott Dacko and Ken Bates. w Implementing CRM: 5th Edition From Technology to of Operations Adaptation or Knowledge by Dr Management, by Expiration in David Finnegan Profs Nigel Slack Family Firms: Assistant Professor, and Bob Johnston, Organizational Information and Stuart Flexibility in Systems Chambers, OM Emerging Economies Management group, published by by alumnus and Professor FT Prentice Hall. In Andrés Hatum Leslie Willcocks, this market–leading (PhD 1998–02) published by text, the authors Associate Professor John Wiley. bring to life their at IAE Business Links Customer comprehensive, School, Austral Relationship practical and strategic view of operations University, Buenos Management (CRM) systems management with over 100 contemporary Aires, published by Edward Elgar. Explores implementation with organisational and international examples of operations determinants of organisational flexibility change for the first time. Focuses on the in practice, as well as providing critical in this examination of four family–owned implementation of CRM and uncovers the commentaries on areas of academic companies, two flexible and two less flexible, micro political, behavioural, psychological contention and professional debate (see from the edible oil and pharmaceutical and knowledge issues. w article P16/17). w industries. w The Changing Institutional Face of British Human safety and risk management (2nd Employment Relations, jointly edited by edition) by alumnus Associate Professor Professor Linda Dickens of WBS and Ian Glendon (MBA 1987–8), School of Professor Alan Neal of the School of Law Psychology, Griffith University, Queensland, was published by Kluwer Law International Australia: explores the role of psychology in 2006. The Chinese language version is in safety and risk in the workplace and produced by Peking University Press and was elsewhere. Co–authors: Sharon Clarke launched in January 2007 at a colloquium Eugene McKenna, published by CRC Press/ in Beijing. Taylor Francis. w Supporting strategy: Eat to Beat Frameworks, Fatigue by methods and alumna Jane models, edited by Harries (PG Professor Robert Cert Business Administration 1996–2001) Dyson and Frances published by Erskine Press. A cookbook in O’Brien, Associate Professor, Operational aid of Action for ME, the UK charity. This Research, published by Wiley, develops the new edition has more recipes from famous concept of the strategic development process. cooks and ME sufferers, plus hints and tips The book spans direction setting, strategy on ‘low–energy’ cooking and shopping. creation, rehearsal, evaluation and choice, Details on the Action for ME web site/Quick leading to a continuous process of adopting Links/Shop. w strategic initiatives. w
  8. 8. 8 nexus: summer 07 WBS in the news Take a WBS taxi Publications ranging from the Financial Times to the local newspaper reported on the ongoing advertising campaign which included two WBS branded taxis at Birmingham and Manchester airports. The taxis were only part of this advertising campaign. Light–boxes at the two airports displayed WBS advertising which was repeated inside the taxis, and the same adverts appeared in in–flight magazines. ‘Traditionally, business schools have simply taken out ads in the business education supplements of the heavyweight daily newspapers and the occasional business magazine,’ says Simon Peatfield, WBS Director of Marketing. The elements of our new campaign will reinforce our message and the website.’ postgraduate IT suite at WBS Scarman Road phase WBS rise in latest rankings In the Financial Times Full–time MBA rankings published in January, WBS rose to 36th in the world (up 16 places); 13th in Europe (up 4) and 6th in the UK (up 3). Dean Howard Thomas affirmed, ‘The results demonstrate that earning an MBA from a top business school like WBS has significant advantages to those managers wanting to fast track their career prospects. ‘This news comes on top of the recent FT Executive MBA rankings which placed WBS 14th in the world (up 3), 5th in Europe (up 2) and one of two WBS branded taxis 2nd in the UK, which reinforces our reputation for excellence.’ WBS best for job prospects forging links In the Business and Management section of the Guardian University The developing link between WBS and Cornell University at Ithaca Guide published in May, WBS’ undergraduate programme achieved in New York State, USA, is one example of the School’s increasing and the highest score – ten out of ten for job prospects. strengthening links with prestigious international institutions. Although overall Warwick achieved second place to Oxford, Oxford Cornell University’s School of Industrial and Labor Relations (ILR) only scored better on staff/student ratio. In all other aspects Warwick and our own Industrial Relations Research Unit have just enjoyed and Oxford were equal. their second exchange visit. Last year, faculty from ILR came to Warwick, and this year it was the turn for Cornell to act as hosts. relocation for AIM research WBS welcomes new faculty Following its award of GBP£7.5 million in support from the Economic and Social Research Council (ESRC), The Advanced We are pleased to announce the recent professorial appointments of Institute of Management Research (AIM) joined WBS in May. Paul du Gay (IROB), Christopher Grey (IROB), Lloyd Harris (MSM), Loizos Heracleous (MSM), Joe Nandhakumar (ISM), and John Purcell (IRRU); and Roger Mumby–Croft (CSME) as Professorial Fellow. international award for WBS professor Congratulations go to Simon Collinson (MSM) on his recent promotion to Professor, and to Mark Hall (IRRU) and Jonathan Tritter (IGPM) who become Professorial Fellows. Fiona Anderson–Gough Professor Nigel F Piercy, Marketing (ACC), Vicky Henderson (FIN), and Jimmy Huang (ISM) have all been Strategic Management group, together appointed Readers. with colleagues Leonidas C Leonidou (University of Cyprus) and Constantine S Katsikeas (University of Leeds), has been awarded the Hans B Thorelli 5–Year Award by the Journal of International Marketing.
  9. 9. WBS in the news nexus: summer 07 WBS increases media Warwick diploma in service leadership goes abroad coverage A Diploma in Service Leadership taught by The Diploma in Service Leadership was WBS is being delivered at the prestigious developed at WBS by Professor Bob Johnston WBS has achieved good growth in media Singapore Institute of Management. and Programme Director and Senior coverage in the first six months of the year. Teaching Fellow Andrew Hardwick, and As you would expect with a ‘full service’ Following the signing of a Memorandum is fully taught by WBS faculty. The three business school, the range of coverage of Understanding in January between parties involved – the participant, their line reflects the breadth of activities at WBS. the Singapore Workforce Development manager and WBS – work together using a Agency (WDA), the Singapore Institute of three way review process. In addition to the welcome coverage Management (SIM) and WBS, the Diploma achieved by alumni; media reports appeared was launched at the end of March. on awards for staff and their high–profile achievements. Robin Wensley was awarded life membership of the Academy of Marketing, School Administrator Jenny Hocking now has an MBE as well as an MBA (from Warwick of course), John Purcell has been appointed as academic adviser at Acas, Martin Cave has conducted an independent review of social housing for the UK government, David Storey was a judge in the small business and enterprise–based Growing Business Awards, and Duncan Angwin, together with other MSM members, was responsible for leading the judging in the national management consultancy MCA Awards. All these were reported on in both general business and specialist media. Research by our faculty continued to receive coverage. Just a few examples include Paul participants and staff from the WDA, SIM and WBS at the scholarship presentations Edwards’ work on trends in employment law reported widely in print and broadcast, Martin Corbett’s interview on whether music and MP3s at work are good or bad, winter graduation financial masters Bridget Woodman’s expert comments on global warming syndicated across the USA, Tuesday 30 January saw graduands, with programmes awarded and Dean Howard Thomas quoted widely their families and friends return to campus in national and international press on to take part in the Winter graduation partner status topics such as the globalisation of business ceremonies. education, MBAs, and the Bologna Process. Two WBS Specialist Masters programmes, The new facilities of Phase 3 Stage 1 MSc in Economics Finance and MSc in Last but not least, media coverage this were showcased as WBS Scarman Road Finance, have been awarded CFA Program year is on course to equal £750,000 hosted lunches for all of the programmes Partner status. WBS is one of only six UK worth of advertising, using standard graduating, making it a memorable day for business schools to have achieved this Advertising Value Equivalent measures everyone involved. recognition. The Chartered Financial – and this does not include online Analyst Institute is an international coverage. Vin Hammersley, WBS Director organisation based in the USA with offices of Communications, comments, ‘There is also in London and Hong Kong. real value in positive media coverage and the expertise of WBS academics is always in demand. To put these numbers into context, WBS gets more media coverage than many alumni careers UK universities, even those who have business schools, and we have not dropped mini–site launch from the top five in the UK for media The Personal Career Development (PCD) coverage in ten years.’ and Alumni teams are pleased to announce the launch of the Alumni Personal Career View the latest news releases, features, media Development mini–site, a recent addition to coverage and multimedia at the WBS press MSc Marketing Strategy graduates The purpose of this site is to centre Viola Qiu and Claire Nash with provide an easily accessible source of advice Assistant Professors Duncan Robertson and information to support WBS graduates w and Sotirios Paroutis in their career development. w
  10. 10. 0 nexus: summer 07 WBS 40th anniversary looking back Former Dean Robert Dyson, Professor of Operational Research, takes a journey through time from the early days of the School. I joined the then School of Industrial and Business Studies (SIBS) in the summer of 1970, along with Keith Sisson, Thom Watson Pettigrew who established the Centre for Corporate Strategy and Change, and Stewart Hodges who created the Financial Options of the MSc Management and Business Studies to the MBA. Growth was secured through developments of part–time and George Bain (in the Industrial Relations Research Centre. At the end of the ‘70s variations of the MBA. An evening version Research Unit). My subject of Operational Hugh Clegg retired and George Bain secured in collaboration with Jaguar and Massey Research was already populated by Hylton the Pressed Steel Fisher Chair of Industrial Ferguson; a modular version in collaboration Boothroyd, Roy Johnston and Derek Atkins, Relations. Initially, other Chairs were funded with Coopers and Lybrands and the with others including Richard Hyman, Jimmy by Barclays, the Steel Stockholders and the Metropolitan Police and a distance learning Dewhurst and Mel Hirst seemingly well Esmee Fairbairn Foundation. version in collaboration with Wolsey Hall, established too, even though SIBS had been a distance learning college in Oxford. New founded only three years previously. recruits to support this activity included Robin Wensley, Peter Doyle, Bob Galliers, seven former Chairs: left to right, George Bain, Robin Wensley, Roger Fawthrop, Gibson Burrell, Chris Voss, John Bennington (who established the Local Government Brian Houlden, Derek Waterworth, Robert Dyson, Thom Watson Centre) and Jenny Hocking as senior administrator. The Centre for Small and Medium Sized Enterprises was established, headed by Ian Watson, principally as a teaching activity, but in the ‘90s to take on a significant research activity led by David Storey. Since the arrival of Howard Thomas as Dean in 2000 the growth and development has continued, with key appointments such as Colin Crouch in public management and Colin Carnall to lead an expansion of the Executive Education. The undergraduate programme has doubled in size and several new masters’ courses have been introduced. Considerable effort has been invested in the development of the alumni network and The professoriate of Brian Houlden, the From 1998–2000 I served as Dean of Warwick also fundraising. Today the School continues founding Chairman (sic Head) Hugh Clegg, Business School. It was a very different place to develop and, along with the University, Derek Waterworth and Bob Tricker had led to the SIBS of the ‘70s with 150 academics; sees raising its international profile as a key a development that already included the 100 support staff; in excess of 3,000 students objective. BSc Management Sciences, launched against on degree courses, including 2,500 on the Funding Council advice; three masters’ Warwick MBA; an enviable reputation for courses: Management and Business Studies, research confirmed with the highest quality the author in minute Industrial Relations, and Management Science rating (along with London Business School and Operational Research; doctoral students and Lancaster) in the 2001 Research After six years with and executive courses. Research was underway Assessment Exercise, and the first phases Pilkington Bros Plc, Robert in Industrial Relations and developing in of the new building on the Warwickshire joined SIBS (now WBS) in Operational Research and elsewhere. We were side of Gibbett Hill Road. At that time the 70. He was Chairman of twenty or so academic staff and five secretaries School added accreditation by AACSB (US) the School from 78–8; with 100–150 students. In 1978 I took over first and EQUIS (Europe) to the AMBA (UK) then Dean in 8–000. as Acting Chairman and then served a three accreditation. He was also Pro–Vice year term as Chairman. The ‘70s had been a Chancellor of the University period of retrenchment, consolidation and The transformation had begun in the from 8–5 and –005. Robert chaired the Committee of Professors of Operational then steady growth. Roger Fawthrop took mid ‘80s driven partly by the University’s Research from 5–7. He was President of the over from Brian Houlden and added the BSc response to cut–backs in government Operational Research Society in 8– and Accounting and Financial Analysis to the funding to the higher education sector, a is a member of INFORMS and an Editor of the teaching portfolio, and the School relocated report from the Foundation for Management European Journal of Operational Research. to the FME and Social Studies buildings. Education about the size and scope of business schools and the appointment of Research Interests: organisational performance Research continued to develop patchily and George Bain as Chairman of the School. measurement; data envelopment analysis; the faculty grew by the end of the decade to strategic planning/development; business 32 (plus secretaries and one administrator) SIBS was renamed the Warwick Business modelling. including the recruitment of Andrew School following the earlier change of name
  11. 11. nexus: summer 07 WBS 40th anniversary forty years on Keith Bedell–Pearce (MSc Management Business Studies 68–70) looks back on his studies at WBS and how they subsequently shaped his life. It’s hard to believe it is 40 years since I questions as you like.’ Only one student, travelled to Coventry to be interviewed by Brian Glicksman, who had a first in Maths Brian Houlden for a place on the Class of from Cambridge, fancied answering a ’68 MSc Management Business Studies question about a shard of glass Hylton had course. It was typical of Warwick then found in a bottle of milk. To be precise, as now that the University had looked Brian answered only half the question to the future and acted on one of the and nothing else on the exam paper but recommendations of the Robbins Report of Hylton was so struck by the originality of 1963 that there should be ‘at least two major the answer that he gave Brian 100 per cent postgraduate Business Schools established for the entire paper. I passed Statistics solely in the UK.’ because in this case, I had read beyond the first chapter of Facts from Figures. I still keep The MSc Industrial and Business Studies , a copy in my bottom drawer. which became the Warwick MBA in 1981, had 29 postgraduate students, many of 40 years on, I still speculate whether I whom were fresh from what was then would have benefited more from my year three years of leisure activities in the form at WBS if I had had some previous business of an undergraduate degree course. We all experience. My conclusion is that the had a shock coming – no more four hours results would have been different but not of lectures a week and a couple of essays a necessarily better. I emerged from Warwick month but a minimum of 12 hours work in 1969 into what was at best the tepid heat a day, seven days a week as we crammed of the technological revolution but I had a what was a two–year course at London and vision of what could be and as a result of the Manchester into a single calendar year. daily diet of case studies, the confidence to Amazingly, we loved it. No one dropped tackle any business problem. My only career out and I suspect many of us took an 80 plan was to change business disciplines hour working week as the norm and have every five years or so to maintain the stream never been able to break the habit since. The of new challenges. The plan has worked structure of the course was not dissimilar for me but I have no doubt I wouldn’t to that of the Warwick MBA today. The have enjoyed such a rich and varied career difference was that there was usually only without the springboard of my 12 months one textbook for any particular subject area at WBS. and in some areas not even that. subsequently became Dean in 1976. My wife was amazed (as indeed I was) when I was It was at WBS I caught the computer bug, appointed marketing director of Prudential the author in minute even though bugs and viruses were as yet 20 years later. She said I had only read the unknown concepts. Systems Theory was first chapter of Kotler. I agreed but that’s Keith Bedell–Pearce became a systems designer taught by Bob Tricker. We looked at the all you needed to know so long as you had on leaving WBS and in 7 joined Prudential prospect of a Brave New World of integrated done Derek’s case studies on Purina pet food where he worked initially on the development of systems and cybernetics, wrote programmes and Kodak dismissing photocopying as some of the first commercial databases. In 75, in Algol and Fortran and prepared our own having no commercial future. he moved to the Pru’s in–house legal department input for the University’s only computer where he qualified as a solicitor, specialising in (about the size of the small house) on 80 Most of our courses were taught by the corporate and commercial law. He subsequently worked in their investment management column punched cards. WBS professors but for me it was the Reader business and the UK retail business and was in Operations Research and Statistics, appointed to the main board in . The subject was called ‘Systems Theory’ Hylton Boothroyd, who held centre–stage because there was very little systems for much of the year at Warwick. Hylton He retired from the Prudential in 00 and practice in the business world of 1968. My was sparkling, wry and fiendish in turn became chairman of the Student Loans Company own thesis was on the design of a computer– and as we laboured through Hillier and and of the Norwich Peterborough Building based stock forecasting system for Marks Liebermann, I surreptitiously attempted to Society. He is also currently Senior Independent Spencer. This was ambitious because at keep up with statistics through overnight Director of FC Asset Management plc, Chairman of Directgov and an investment adviser that time MS didn’t even have a computer. reading of Facts from Figures, a Penguin to the Royal Society. He is a member of the WBS I had to simulate the running of the paperback pre–cursor to Statistics for Advisory Board and an Honorary Professor of exponential smoothing model I constructed Dummies. the School. His latest venture is as Chairman and using a hand cranked accounting machine. co–owner of 4D Data Centres Ltd, a company Hylton kept his masterstroke for the that provides managed server–based hosting Marketing (with textbook by Kotler) Statistics examination where the rubric at facilities and business continuity services. was taught by Derek Waterworth, who the top of the paper said ‘answer as many
  12. 12. nexus: summer 07 WBS 40th anniversary from MBA to MBE Jenny Hocking, MBE (MBA 88–) is Associate Dean (Planning and Policy) of WBS. In this interview she recalls her early days at Warwick and her involvement in the subsequent success of the School. ‘I joined the University of Warwick in 1979 and my first job was in the Academic Office, where one of my responsibilities the author in minute was the University teaching timetable. It is Born in London, Jenny grew up in Australia. hard to believe now but this was originally Graduating from the University of Tasmania with a a pegboard mounted on the office wall and first class degree in Politics, her career began as an summer holidays were spent handwriting academic (University of Tasmania), then briefly as the timetable onto two A4 sheets taped a public servant (Department of the Prime Minister and Cabinet), finally as a university departmental together! There just had to be a better way, administrator (Australian National University, so I persuaded an IT specialist friend to put Canberra). She married a British academic in 75 it onto a computer, which made me the and returned to England. Jenny has lived and proud owner of the very first administrative worked in the UK since then, with frequent visits to computer on campus. her adopted homeland. ‘In 1986 I was approached by George In 005 she changed roles from being responsible for the non–academic administration of the School, Bain, then Chair of the small, but rapidly to responsibility for planning and policy issues. growing School of Industrial Business The twin focus of this role is on strategic planning, Studies (SIBS) and asked if I would head decision–making and implementation, and up its administration. I felt this was a very organisational responsiveness to change. exciting opportunity for Warwick, to which I was keen to contribute, so I jumped at the Jenny was awarded the MBE for services to Higher Education in the 007 New Year’s honours. She is chance.’ also a member of the WBS Advisory Board. With the recruitment of Jenny and a financial administrator, SIBS boasted 45 academics and around 10 non–academic staff. George Bain had a five year plan for a The first year [1988] I joined the full–time visits from other business schools who see considerable expansion of programmes and programme, attending a proportion of the us as a benchmark institution. The new research centres. He made 12 professorial classes and I then joined the evening cohort. building has given us all a tremendous sense appointments in two years, with each It was much better than I thought, as the of achievement – seeing the project become new appointee committed to contribute advantage was that if things were getting reality and the positive impact of the new something major to build the School and you down on the MBA, you could switch facilities on the wellbeing of students and improve its income, such as the setting up off to concentrate on office matters and staff. of a research centre or starting up of a new vice versa. I tend to be a bit obsessive and it programme. Targets were set and there was taught me to use my time more rationally. ‘The award of the MBE in 2007 was a real sense of a group of people committed The other thing I discovered is that time absolutely staggering from my point of to a common vision but each with their own isn’t such a key issue as anyone has scope to view. It is a tremendous honour and it area of responsibility. increase their efficiency. (Jenny graduated is extremely gratifying to feel that your with Distinction). colleagues actually think enough of your In 1988 George Bain wrote a paper SIBS – Its contribution to put forward a case and go Nature and Name, which set out further ‘It was a great experience and I still keep through the process – you get a big high plans for transforming the department to a in touch with some of the people I met on from that. Having played the leading role professional business school and proposed the full–time and evening programmes. It in building up the professional side of the a change of name to Warwick Business gave me an insight into what it is like to be School, it was a tremendous affirmation. School. WBS subsequently became a well a customer of the School. I feel that people known brand and by the end of the ‘80s were generally very happy then – and ‘The School is now in the top 1 per rose to be recognised as one of the leading continue to be now – with the Warwick cent of Business Schools in the world. Schools in the UK. The School was able MBA experience. I was the first member of I would like its record of attracting the to attract high quality people who were WBS staff to take our MBA but there have very highest possible quality staff and intrigued and attracted by the vision for been a number since. It is also good for the students to continue uninterrupted into putting WBS on the map. University to have managers who can see the next decade and to see it consolidate the University from the student perspective its international reputation and achieve Jenny continues, ‘The late Professor from their own personal experience. the breadth of global recognition it fully Peter Doyle, then Head of the MBA deserves’. programme, encouraged me to do an MBA ‘Every year something happens to affirm the as he maintained that I needed to fully progress the School has made – performance understand the customer perspectives and in the Research Assessment Exercise (RAE); the business school ethos and environment. evaluations by various accreditation groups;
  13. 13. nexus: summer 07 WBS 40th anniversary in credit in Kenya John K Kariuki (BSc Applied Maths 75–8, FMBA 8–) came to Warwick from Nairobi as an undergraduate and returned to study for an MBA at WBS. Here John provides an update on his career and the happy memories of Warwick he still retains. A fter working for over 15 years in the banking, IT and manufacturing industries, I joined AAR Health Services, the largest private health care provider in East Africa in June 1996 as CEO. The majority shareholding of the Company was then held by the Company’s late founder, Bengt Beckmann, a Swedish entrepreneur who six years earlier had invited me to serve on his advisory Board. I had reached a stage in my career where I wanted to run a business in which I could acquire shares and AAR Health Services presented that opportunity. However two years after joining the company, I was only able to acquire a very small shareholding (less than 1 percent). It became evident that without deep pockets John Kariuki (left) and I was unlikely to acquire a significant studying hard for his shareholding in a company that had grown MBA in 1981 (above) by over 100 percent in those two years and was now attracting institutional equity investors like the IFC. The main shareholders of the Company also a lecturer at the Business School and are AAR Health Services (40 percent), Loita was the one who persuaded me to come I therefore started toying with the idea of Capital Partners International, a South back to do an MBA. He even guaranteed setting up a new business in partnership with Africa–based investment banking firm (35 me residence on the prestigious 3rd floor AAR Health Services. In mid 1998 I proposed per cent), and myself (22 percent). The of International House. Sadly he passed to Bengt that we form a new company to main challenge I faced in the early days away two weeks after I enrolled on the MBA provide insurance premium financing was obtaining credit lines from commercial course. He was a remarkable human being services to 55,000 customers. (In East Africa, banks to finance our advances book. We and greatly admired by many overseas health insurance premiums are payable therefore started with very small lines and students. annually in advance). He liked the idea kept overheads very low by outsourcing instantly and thought it tied in well with my whatever we could. Over the years we have I really enjoyed my days at Warwick, banking background. Sadly by this time he focused on building a good track record with both in the 70s and 80s and made some had already contracted leukaemia and passed banks and currently have sufficient credit great friends. What hit me when I first away a few months later. lines from a number of banks to lend in arrived in 1975 was the actual number of excess of US$15m per annum. bars on campus! The Union building had We are in the process just been refurbished and it was a great We have expanded our products to include place to meet new people, particularly of converting the asset financing, general insurance premiums the disco on the first floor and the plush business into a deposit– financing, internet subscriptions financing, Elephant’s Nest with its thick purple and other consumer loan products. We are in carpet. However I never quite got used to taking Micro Finance the process of converting the business into a the cold winters, nor the very hot summers Institution this year and deposit–taking Micro Finance Institution this – remember 1976! year and our goal is to become a fully fledged our goal is to become a fully commercial bank in five years’ time. We also What I remember most about the MBA fledged commercial recently expanded our operations to Uganda course was the sheer volume of reading and Tanzania. material we had to go through every day. bank in five years’ time The key to it was knowing how best to I would say my Maths degree gave me share the workload within your designated Shortly after his death I resigned as CEO a good foundation for developing my syndicate group. And in those days there of AAR Health Services to set up the new analytical skills, while the MBA provided was no email so you couldn’t circulate your business. In May 1999, we established AAR the theoretical framework for developing notes to your group members before the Credit Services as an autonomous division practical business skills. syndicate meetings – everyone had to write of AAR Health Services. A year later we their notes by hand (there were no PCs converted the business into a separate limited The lecturer who made the greatest don’t forget!) and bring them along. liability company, and have continued to impression on me was the late Dr John register growing profits since then. Charnock who was the International House w warden, where I lived for three years. He was w
  14. 14. 4 40 years of WBS 1967 1977 1987 Students 24 Alumni 965 Alumni 3,400 Staff 5 Students 204 Students 815 Courses 3 Staff 41 Staff 104 Courses 6 Turnover 3.1m Courses 11 1967 1970 1973 1976 1978 1981 1983 1986 1989 Two years after Launch Roger Derek Robert Dyson Thom Watson George Bain WBS is one of Robin the University is of the Fawthrop Waterworth becomes becomes becomes three UK business Wensley formed, SIBS (The Industrial becomes becomes Chair of SIBS Chair of SIBS Chair of SIBS schools to be rated becomes School of Industrial Relations Chair of SIBS Chair of SIBS as ‘outstanding’ by Chair of WBS MSc in Business Studies) Research UGC in the research Management 1984 springs to life as Unit selection exercise Business one of the first 1969 Centre for Studies The launch 1988 1990 business schools Small and First becomes the of the in the UK with Medium WBS takes The number undergraduate Warwick MBA Warwick MBA Brian Houlden Sized its present of academics course by distance as Chair Enterprises name at WBS launched learning begins reaches 100 Hugh Clegg MBA teaching operations appointed centre opens founding Professor 1985 of Industrial Peter Doyle Relations becomes Director 40 years of WBS of the Warwick MBA 1968 by full-time study First three Launch of the masters Since 1967 WBS has achieved successful growth in all areas. Warwick MBA courses by evening launched integrated study 1967 1977 1987 1995 Sue Brid 1977 become MSc Management 1989 Warwick Business achieve A seminar in mid–1960s Studies students the ‘new’ MBA View from the teaching centre 1980 library towards Rootes Social Social Studies building building under construction