Latency - The King of the Mobile Experience

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Latency, that is, how much time it takes for a packet of data to get from one designated point to another, is a top priority for the mobile development industry. With mobile applications, time is of the essence. Check out the slides from Mobile Learning Lab session and learn about this core tenet of mobile development.

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Latency - The King of the Mobile Experience

  1. 1. LatencyThe King of the Mobile Experience By Jeremy Wilson CTO, Keek Inc.
  2. 2. Who am I? Jeremy Wilson •  18 years experience in administrating and scaling web- based infrastructures to millions of daily users •  8 years experience in optimizing for mobile devices •  Currently CTO of Keek, a social video startup in Toronto
  3. 3. What is Latency? la·ten·cy [leyt-n-see]: A measure of time delay experienced in a system or network due to various limitations in those systems or networks
  4. 4. What is Latency? Person to Device •  User Input •  Screen Refresh •  Transitions •  Gestures
  5. 5. What is Latency? Device to Network • Signal Strength • Connection type (3G, LTE) • Device Resources • Distance • Buffering
  6. 6. What is Latency? Network to Internet • Bandwidth • Traffic Shaping • Routing • Buffering
  7. 7. What is Latency? Internet to Server •  Service Type •  Caching •  Physical Resources (Disk/CPU) •  Databases •  Clustering •  Networking
  8. 8. What is Latency? Then double it for the response time Maximum total response time considered acceptable by service providers such as Google 1 second Source: https://developers.google.com/speed/docs/insights/mobile
  9. 9. People Minimum duration for perception of an event to have occurred 100 millisecondsBelow this, events are perceived as instantaneous Source: http://www.nngroup.com/articles/response-times-3-important-limits/
  10. 10. People Maximum time for flow of thought to stay uninterrupted 1 second Source: http://www.nngroup.com/articles/response-times-3-important-limits/
  11. 11. People Maximum attention span without feedback 10 seconds Source: http://www.nngroup.com/articles/response-times-3-important-limits/
  12. 12. People Traffic drop when a page takes 500ms longer to load 20% Sales lost for every 100ms of delay 1% Source: http://glinden.blogspot.ca/2006/11/marissa-mayer-at-web-20.html http://blog.gigaspaces.com/amazon-found-every-100ms-of-latency-cost-them-1-in-sales/
  13. 13. People are impatient and easily distracted •  Make your UI responsive •  Minimize delays in switching screens •  Do work in the background •  Provide feedback (like spinners) during long operations •  Avoid long operations altogether
  14. 14. Devices CPU power and RAM strongly effect page load and display times Page Load Times for iPhone Devices iPhone 5 (3G) iPhone 5 (EDGE) iPhone 4 (3G) 4.3s 4.6s 12.1s Response Time from US AT&T Network
  15. 15. Devices are slow, have unpredictable resources and rely on remote systems you may not control •  Use local assets •  Cache everything •  Offload slow jobs to APIs •  Test on multiple devices •  Develop for the lowest powered device you plan to support
  16. 16. Networks iPhone 5 on Rogers LTE Network to Google DNS Servers Total routing hops Ping time 20 58ms Laptop on 1Gb LAN to Google DNS Servers Total routing hops Ping time 9 26ms Mobile networks have inefficient packet routing and highly throttled traffic shaping
  17. 17. Networks Even on fast WiFi networks, each connection you make has overhead, which includes the response speed of the service Source: https://developers.google.com/speed/docs/insights/mobile
  18. 18. Networks have highly variable performance and significant connection overhead •  Keep packets small •  Avoid transferring large data - send multiple chunks of small data instead •  Try to maintain persistent connections - avoid making new connections •  Test on as many networks as possible
  19. 19. Internet Security means latency •  SSL / HTTPS requires 3 or more send/receive transactions to establish a connection •  Encryption and decryption can add up to 20% additional connection overhead •  Authentication methods require additional data be transferred for each transaction Source: http://revocation-report.x509labs.com
  20. 20. Internet security is important, but use it intelligently •  Consider SSL when designing your app and build the delays it imposes in from the beginning •  Restrict SSL connections to sensitive communication only, such as login or user updates •  Use more efficient ciphers
  21. 21. Servers Maximum speed means maintaining control and doing it yourself •  SaaS/PaaS systems are optimized for general performance, not specific to your app •  Managed servers are maintained by general staff and usually have 24 hour response times •  Self-managed Cloud servers are hosted on shared systems and do not offer consistent performance
  22. 22. Servers The Cloud is slow compared to physical hardware Amazon EC2 Eight Extra Large (8 core) Max Requests / second Response Time 180,000 2,000ms Softlayer dual Intel Xeon X5670 (6 core) Max Requests / second Response Time 500,000 1,500msSource: http://lowlatencyweb.wordpress.com/2012/03/21/modern-http-servers-are-fast-ec2-is-not/
  23. 23. Servers Internal networking between servers takes time and is highly variable in the Cloud Amazon t1.micro US-East-1c Zone (100 packets) Average Ping Time Maximum Ping Time 0.941ms 8.985ms Dedicated 10Gb Ethernet Network (100 packets) Average Ping Time Maximum Ping Time 0.136ms 0.204ms Source: http://lowlatencyweb.wordpress.com/2012/03/21/modern-http-servers-are-fast-ec2-is-not/
  24. 24. Servers perform best on real hardware, but there is a balance between cost and maintainability •  Physical servers require administration and maintenance and the skilled personnel to perform it •  Cloud is cheaper to start but more expensive as you grow - consider hybrid or migrating after gaining market traction
  25. 25. Hate Latency? We’re hiring. jobs@keek.com

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