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Next potential on demand service in Indonesia

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When on-demand services start booming in Indonesia, find out next potential on demand service in Indonesia

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Next potential on demand service in Indonesia

  1. 1. Next Potential On-Demand Service in Indonesia by Wandy Hermanto
  2. 2. Indonesia Trend : On-Demand Service dramatic increase in the number of smartphone Mobile technology, we use to navigate our daily lives No Time Very busy day Traffic Jam (ex. Jakarta) On-Demand Service Evolution of Consumer Behavior 2018 : 4th largest smartphone users population (100+ millions) By eMarketer Ranked as the city with highest number of stops and starts By Castrol 3th highest daily smartphone screen consumers (181 min/day) By adReaction
  3. 3. Users need : • Immediate (real-time) provisioning of goods and service • More : • Convenience • Speed (instant) • Efficient • Simple • Simple and secure purchase flow • Location-based service Revolutionize the way people transact / purchase Every need we have, every purchase will be available at the tap of button. Indonesia Trend : On-Demand Service
  4. 4. Thanks to the Pioneers … to educate Indonesian consumer about the benefit of on-demand service, increase awareness and provide value to users.
  5. 5. When it rains heavily, the roof of your house is leaking. How do you find the right handyman to fix it? Here’s the story : leak roof To find good and reliable service, people in Jakarta mostly dependent on their network of friend or family to recommend a handyman.
  6. 6. Problem: find the handyman Problem: • Dependent on your network of friend or family to recommend • Difficult to contact the handyman • Poor quality and unreliable service • Expensive and non standard price • Late response • No warranty service
  7. 7. Solution: Handyman Mobile App Problem: Solution: Handyman Mobile App • Dependent on your network of friend or family to recommend • Anytime and anywhere from your smartphone • Difficult to contact the handyman • Simple, convenience, efficient • Poor quality and unreliable service • Verified, reputable, and reliable service (Review and Performance Rating) • Expensive and non standard price • Standard and transparent price • Late response • Immediate response within 2 hours • No warranty service • Warranty service
  8. 8. Handyman Mobile App : Product Roadmap Version 1 Version 2 Version 3 Version 4 Product Launch Acquisition and Activation • Basic Functionality • Limited Job and simple grouping • Basic review and performance rating • Cash only • Multiple proficiency level • More job and grouping • Advance review and performance rating • More payment method • Job Warranty • Integration with Social Media • New OS : iOS • Product Bundles • Maintenance Package Retention and Referral Product Expansion International Growth • Regional Pricing • Multiple Currencies
  9. 9. Handyman Mobile App : Product Roadmap Version Version 1 Version 2 Version 3 Version 4 Goal Acquisition & Activation Retention & referal Acquisition & Activation Acquisition ->regional expansion Basic Functionality (OS : Android) Enhance Visual Design and search feature based on history OS : Iphone OS Regional Pricing Display Recommended Handyman Multiple Handyman proficiency level - Different Price based on proficiency level Bundling Product (e.g. repair roof leak bundling with painting) Multiple Currency Limited Handyman Job and Simple Grouping More Handyman Job and More grouping Maintenance Package (e.g. AC maintenance) Basic Review and Performance Rating Advance Review and Performance Rating Cash Only More Payment Method (Credit Card, Handyman Credit, Debit) Handyman is available 24/7 Job Warranty Confirmation (ETA) Integration with Social Media (share testimony) Download Daily Active Users Download Download Activation / Sign up Activation / Sign up Activation / Sign up Feature Metric
  10. 10. About me mailto:wandi.hermanto@gmail.com https://id.linkedin.com/in/wandyhermanto https://www.slideshare.net/WandiHermanto

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