InSight Weekly_Aug10_2016_v1

InSight weeklyNorth America // August 10 2016
Summer interns focus on valuable work and finishing projects
Forty five strong and from multiple schools across the U.S.,
the company’s interns have been immersed in their work and,
with only a week remaining, are preparing to make their final
presentations...... view article
Finishing its biggest deal to date, Chemicals and Energy gets a
Texas high-five
The company’s Turnaround and MRO Services business recently
completed its most lucrative project yet, helping to prepare 280
miles of natural gas pipeline for commissioning in Mont Belvieu,
Texas....... view article.
Linde Global Services (LGS) and the RNAG Leadership Team
announce the Go Live Dates of Salesforce in North America
Last July 20, 2016, LGS announced the upcoming replacement of
the Service Request Portal (SRP) with Salesforce..... view article.
Staples - Linde Print Partner
Do you have any printing needs? Register NOW for Staples
Business Advantage...... view article.
Latest news for North America…
A new style of training to steer the company toward a brighter
future
The RAS People Capability team took the first critical step in
the journey to transforming Region America’s training culture,
introducing a highly engaging, high-energy, participant-centered
approach to learning...... view article
Linde news archives for
North America
Internal Job
Opportunities...
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Members/Vendors Explore Business
Opportunities at Linde Distributor
Association Annual Meeting
In the News…
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People
Company pilots enhanced solution for global trade compliance
The Linde Group is rolling out a new SAP module to enhance trade
compliance globally. Starting in late July, Linde began its first
pilot of the tool, nicknamed “Project TRACE,” in the Electronics
group in Region Americas (RAS)...... view article.
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02InSight weekly // North America // August 10 2016 // Company Confidential
Finishing its biggest deal to date, Chemicals and Energy gets a Texas high-five
The company’s Turnaround and MRO Services business recently completed its most lucrative project
yet, helping to prepare 280 miles of natural gas pipeline for commissioning in Mont Belvieu, Texas.
“It was a very demanding timeline but we worked around the clock, and safely, finishing 38 hours
ahead of schedule,” said Brian Kubalik, Program Manager, Chemicals Energy – Americas. “Getting the
business was very competitive and most service providers bidded on this project, but we won it with a
cross-functional team and everybody did a good job.”
Linde’s role in the pipeline project, which is roughly located near the Dallas-Fort Worth Airport, was to
use specialized equipment and nitrogen to clean, purge and pressure-up a 30-inch-diameter pipeline
to ready it to safely transport natural gas.
“Mont Belvieu is the world’s largest gas processing region and it was great to be able to support the
country’s energy independence,” said Kubalik.
Linde’s portion of the project took nine-and-a-half days. It delivered and pumped about 120 million
standard cubic feet of nitrogen during the course of the project.
The companies Linde worked with were pleased.
“From a field standpoint the N2 purge went off without an incident,” wrote Kenny Green, a Construction
Manager on the project. “Good communications and first-class operation.”
“All went very well was the report I have heard,” wrote Dave Runte, Senior Project Director with Texas-
based Energy Transfer, owner and operator of the pipeline. “I also gave you all a great review with our
operations folks as well.”
Added Jeremy Henson, Energy Solutions Operations Manager, “This was a complete Linde team effort
and I wanted to highlight the support that the America’s Operations Center Scheduling Team and the
Supply Chain Management team provided for this project. We utilized Energy Solutions personnel from
Texas and Pennsylvania to complete this project and their ability to work together as one operational
team was critical to successfully complete a project of this magnitude.”
North America
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Summer interns focus on valuable work and finishing projects
Forty five strong and from multiple schools across the U.S.,
the company’s interns have been immersed in their work and,
with only a week remaining, are preparing to make their final
presentations.
They recently attended a presentation skills training session,
conducted in-person for those in the area and virtually for
others. The group presentations are scheduled for this week in
the Bridgewater, New Jersey headquarters, where a variety of
managers will listen, learn and react.
The interns’ work locations include Oregon, Washington, Texas,
Illinois, Indiana, Arizona, Georgia and New Jersey. Working across
a wide variety of business units, their areas of study include
chemical, biomedical, industrial and mechanical engineering,
mining, supply chain and finance.
They are from Arizona State, Carnegie Mellon, Georgia Tech,
Lafayette, NC State, Oregon State, Rutgers, Susquehanna University,
University of Texas – Austin, Augsburg, Cornell, Johns Hopkins, Ohio
State, Penn State, Stevens, University of Pittsburgh, West Virginia
University and others.
The internship program began with a three-day orientation. Interns
met with their managers, introduced themselves to fellow interns
and learned about the group presentations they will be making
before they leave.
Alexa Anderson, a Biomedical Engineering major at West Virginia
University, noticed Linde at a Society of Women Engineers
conference and was instantly attracted to its involvement in such
organizations. “I had a wonderful first impression from the Linde
representatives I met at the conference, which reflected very well
on the company,” she said.
While working in Healthcare, Anderson said the internship has
provided her with a better understanding of the role of an engineer
in the commercial side of business, “which is not something that
can simply be taught from a textbook.”
Walid Omer, a Mechanical Engineering intern from the Georgia
Institute of Technology, said he was attracted to the company
because it was clear Linde “has a culture that supports learning and
development on the job and also it is technologically innovative.”
North Carolina State University Intern Ryan Robinson, who is
working with Electronics and Premium Products, was attracted
to Linde because it is global. He’s been working on piping and
instrumentation diagrams. “I have enjoyed my experience because
of how much I have learned about myself,” he said. “I also feel
like the best learning experience was being given a task and not
knowing at first how I was going to complete it, but having to find a
way to get it done.”
Intern Karolina Patryn, a senior at Rutgers University studying
Supply Chain Management with a minor in German, became
interested in Linde while attending a supply chain career expo.
“The safety measures Linde takes attracted me,” Patryn said. “I
am the Supply Chain Planning Intern this summer and my main
objective was to focus on non-standard trips. I developed a tool
to compare trips and minimize costs. I greatly appreciate the
opportunity.”
Intern Chris Bettner, a Lafayette College Mechanical Engineering
student working in Reliability Engineering, said he first learned
about Linde from a Lafayette alumni who went on to work for the
company.
“I have a great desire to work for a company that shares my
governing morals and allows me to feel a sense of purpose in my
work,” Bettner said. “Linde's strong role in the industrial gases
market means that it affects virtually every aspect of life.”
One of Bettner’s projects has been to identify “failure modes” such
as corrosion and fouling in fixed equipment, which doesn’t move or
rotate, and developing inspection programs.
Marcus Pugliese, an Engineering Intern and student at Lehigh
University studying Chemical Engineering and Finance, has been
working on pushing Engineering Management of Change (EMOC)
processes to completion and helping to ensure plant schematics are
accurate.
“My experience overall has been very positive,” Pugliese said. “One
thing I have noticed is that no matter what position a person is in,
people have been willing to take time to help me if I need it, which
speaks to a collaborative culture.”
The students will soon interview for full-time positions.
North America
Internal Job
Opportunities...
In the News…

Company pilots enhanced solution for global trade compliance
The Linde Group is rolling out a new SAP module to enhance trade compliance globally. Starting in
late July, Linde began its first pilot of the tool, nicknamed “Project TRACE,” in the Electronics group
in Region Americas (RAS).
What is trade compliance?
Trade compliance is about ensuring that we do business properly and legally with countries, companies
and individuals. It ensures that we only do business with the right entities and ensures that we comply
with applicable export and import regulations.
“TRACE will provide much-needed automation and sophistication for Linde in the export and customs
area,” said Marcus Alston, Senior Counsel - Global Trade Compliance.
Project TRACE covers four functions:
• Screening: All business partners (vendors and customers) will automatically be screened to help
ensure that Linde doesn’t do business with “denied” entities. Following the pilot, screening will be
rolled out to all of Linde, including countries currently operating without SAP.
• Export management, license determination and management: Some products Linde offers can only
be sold under license or are restiricted based on the destination country. TRACE will check if a
license is needed and if so, that the license requirements are not exceeded.
• Customs management: Provides electronic integration, filing and communication with customs
authorities.
• Shipping document production and record keeping: This generates and maintains shipping docu-
mentation such as invoices, bills of lading, and shipping declarations.
Denied Party screening for RAS is being rolled out now starting with a pilot in the Electronics Group.
Export management/licensing, customs, and shipping functionality are currently planned for the rest
of the U.S. and Germany in 2017.
So what does TRACE mean for you?
Although TRACE will not visibly affect most of us, compliance is everyone’s responsibility. If you are
involved with any process - such as sales, procurement, contract management, production, shipping
and logistics, or master data management - that touches external partners, you directly affect
Linde’s ability to comply with trade laws and regulations. TRACE will work in the background with our
electronic data to support compliance with key export and customs requirements.
For questions, concerns or comments, please contact Rebecca Dabkowski, RAS Trade Compliance
Manager, or Marcus Alston, Global Trade Compliance Officer.
North America
Internal Job
Opportunities...
In the News…

A new style of training to steer the company toward a brighter future
The RAS People Capability team took the first critical step in the journey to transforming Region
America’s training culture, introducing a highly engaging, high-energy, participant-centered
approach to learning.
Training Managers and People Capability Specialists from Operations and Transport successfully
completed an intensive three-day “boot camp” in Charleston, South Carolina presented by the Bob Pike
Group, an industry leader in learning and development.
Attendees included Gilles Cloutier, People Capability Specialist, RAS; Howard Schultz, Regional Process
Safety Training Manager, North America; Jeff Pugatch, Transport People Capability Manager, North
America; and Ed Windsor, Refurbishment Shop Maintenance Training Program Manager, North
America.
They learned 102 techniques to open, close, revisit and energize learning activities and techniques
to keep learners engaged and increase retention. The course also provided a systematic approach to
divide learning into three categories; need to know, nice to know and where to find.
“This simple approach will help focus learning activities on critical knowledge and skills and decrease
the amount of information we currently try to cover,” said James Rhodes, Head of People Capability
for Region Americas, who organized the training. “To develop a successful learning opportunity, we
must focus on what is relevant to the learner, then select the best methods to engage at every level.
Learning is a voluntary activity; the participant-centered approach drives engagement and improves
retention and performance.”
Rhodes said the training was an important first step toward professionalizing the development and
delivery of technical training at Linde.
“We’re positioning ourselves to ensure we can exceed our customers’ expectations and enhance safety
and reliability while meeting our financial targets,” he said. “The next step is for the attendees to use
these new techniques to develop or improve training that is currently being delivered. We have several
training initiatives underway and I am excited to model this new approach.”
If you are interested in attending or have employees who would benefit from attending this course,
please contact Rhodes for more information at James.rhodes@linde.com or 908-517-6951.
North America
Internal Job
Opportunities...
In the News…

Linde Global Services (LGS) and the RNAG Leadership Team announce the Go Live Dates of
Salesforce in North America
Last July 20, 2016, LGS announced the upcoming replacement of the Service Request Portal (SRP)
with Salesforce. At this time we are pleased to confirm with you the Go Live dates of the new
Shared Service Collaboration tool in North America.
• Credit-To-Cash - August 15
• Record-To-Report - August 22
• Order-To-Credit (CAM) - August 30
• Purchase-To-Pay – (TBD at future date)
The Go Live date for Vendor Master is planned in September. The exact date will be
communicated separately.
What Should You Expect?
Between today and the planned Go Live date for each work stream, you may continue to raise, edit,
and follow up requests with the Shared Service Center based on the current SRP process. Upon Go
Live, all users must start using Salesforce to raise new requests to the Shared SC.
The last day for raising requests in SRP will be End-of-Business at 6:00pm EST for the
following request types:
• Credit-To-Cash - August 12
• Record-To-Report - August 19
• Order-To-Credit (CAM) - August 29
• Purchase-To-Pay – (TBD at future date)
SRP will still remain available for requests pending approvals; for future reference(s); or to search for
previously raised requests. When raising new requests however, you will be redirected to the new
salesforce link according to the cut-over schedule listed above.
In the coming days, LGS-M will be training specific users from each work stream, who will act as
first level support post Salesforce Go Live. Any unresolved issues or concerns will be escalated to
the Salesforce Project team for proper action. We will be posting that list by work stream once the
training has been completed and confirmed so please check the SSC intranet site for more details.
You can also find additional information and support training materials in the SSC Intranet site:
http://intranet2.linde.grp/en/rbu_north_america/articles/us/Shared_Services/
SharedServicesFINAL.html
Should you have any questions, please email sharedservices.rna.lg@linde.com.
Thank you once again for your continued support.
PROJECT GEMINI TEAM
North America
Internal Job
Opportunities...
In the News…

Staples - Linde Print Partner
Do you have any printing needs? Register NOW for Staples Business Advantage.
As previously announced, Linde's Murray Hill print shop has closed. For any printing needs, Linde
has established a new agreement with Staples that will make every one of it's U.S. stores and
print centers available for your printing needs. Employees who need printing services can upload
their job to the Staples Business Advantage website and have their documents shipped to the
location of their choice. Alternatively, you can walk into any Staples Retail Store or email the job
to your local store and either pick it up or have the finished product shipped to you. It can all
happen using either your Pcard or your Corporate American Express card.
Here's more information on how to register and also the contact information of the Staples team
supporting Linde.
Staples Contact Information
Staples Advantage Print Information
Staples Retail Store Print Information
North America
Internal Job
Opportunities...
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