Lipa Later Culture Code

1. Culture Code
This document is a reference and a guide to what is important to us,
what we stand for and what we hope to work towards.

2. Our Mission
We make paying for what
you need easy and
affordable.

3. Who We Are
Lipa Later is a risk free
payment option that allows
consumers to make
purchases in monthly
installments.

4. Why We Exist
To increase the purchasing
power of consumers and
unlock untapped retail
market across Africa.

5. What’s Culture?
Definition:
Set of core values in practice
that define who we are as a
people.

6. Culture is created with or without us knowing; If this is the case,
actively working to create a culture that we love is the only way to
ensure our productivity and happiness.

7. Customer > Team > Individual
Our team is:
• Customer Obsessed
• Versatile
• Adaptable
• Consistent
We believe

8. Our Values
1. We move quickly. Everything is important.
2. We take initiative.
3. We think on the spot.
4. Time is all we have; we don’t waste it.
5. We go 49 -51 with our partners.
6. We do the right thing; period
7. If we see a snake; kill the snake.
8. We respect each other’s opinion.
9. We question the existing norms
10. You can work hard or you can work smart; at Lipa Later we do both.

9. The Culture Code
1. We are planners. We think things through all the way to the end.
2. We ensure that everything in our ecosystem has an owner.
3. We are problem seekers and problem solvers. We look for problems and solve them.
4. We believe deadlines are not dates, they are laws and we always ship on time.
5. We get better in everything we do and we must always have a Version Reloaded.
6. We do all we can to lift our team members up and never drop the ball.
7. We must always stress find the fun in what we are doing.

10. 1. We are planners.

11. 1. Planning
We understand the value of thinking
things through all the way to the end.
We are constantly taking risks and if we
can’t at least plan for the uncertainty
that comes with our life, then we are
screwed.

12. 1. Planning
We must always try to close all possible gaps in
our plans. If we can’t find gaps, keep looking
and close them.
We can’t predict the future, but we can prepare
for it by keeping all options on the table and
never letting the world catch us flat footed.

13. 1. Planning
Rule of thumb:
Failing to plan = Planning to Fail

14. 2. We are owners.

15. 2. Ownership
There is nothing worse than a project we don’t
understand and/or believe in. We only believe in
working on projects we are passionate about.
We must own everything we do. For us to have
ownership, we must deeply believe in what we are
doing.

16. 2. Ownership
Ownership starts with communication. We have
experienced the negative side effects of poor
communication. If you believe in a project, you must
own it and if you own it, you must speak about it; to
anyone and everyone who will help you materialize it.

17. 2. Ownership
Rule of thumb:
Success= Team Effort
Failure = YOU

18. 3. Problem Solving

19. 3. Problem Solving
We believe ambition is deeply rooted in the desire to
find and solve problems. If you are not looking for a
problem to solve, we take that as a sign of
complacency and laziness.
Problem finding is useless without problem solving.
We believe there is no problem too big for us to solve
and no problem too small enough to begin to think
about.

20. 3. Problem Solving
Rule of thumb:
Problem is to solving just
as car is to wheels.

21. 4. Ship on Time

22. 4. Ship on Time
We believe deadlines are not dates they are
laws. While we break rules often, we must
always try to follow laws.
We understand that it is extremely difficult for
us to measure the rippling effect delays may
have on our organization and we therefore
must always ensure that nothing stands in our
way of doing things well and on time.

23. 4. Ship on Time
Rule of thumb:
'Real artists ship’- Steve Jobs

24. 5. In Everything, we
get Better.

25. 5. Get Better
With the constant need to beat deadlines and hit targets,
some things may not always be perfect. This does not
scare us.
We believe in everything that we do, we must
continuously get better. We strive for perfection, work to
get better and always have a version reloaded.

26. 5. Get Better
Definition:
Version Reloaded: This is a revamped version of a
product/project that takes into account all
improvements and upgrades that were previously
missed (and found) and/or left out due to the need to
ship on time.
Ref: Odyssey Capital Culture Dictionary

27. 5. Get Better
Rule of Thumb:
When in doubt, ship the product and
begin working on a “reloaded
version”.

28. 6. Carry the Team
and NEVER drop the
ball.

29. 6. Carry the Team
We carry the team on our back in our strongest
moments and lean on our team in our weakest
moments. We believe that we are each others’
keepers.

30. 6. Carry the Team
Like with all teams, we all have very important
roles to play. We understand that the success of
our team is tied to our individual success and
our individual failures WILL drag the team
down. Don’t drop the ball.

31. 6. Carry the Team
Definition:
Drop the Ball (Idiom): This is the resulting effect of a
careless/negligent and avoidable act that has adverse consequences
on the performance of both the team and the individual involved.
Ref: Lipa Later Culture Dictionary

32. 6. Carry the Team
Rule of Thumb:
One missed penalty can
lose the game for the
whole team.

33. 7. Work Must be Fun

34. 7. Have Fun
We believe that if we can’t find the fun
in what we are doing, we will burn out.

35. 7. Have Fun
Rule of Thumb:
Always take things seriously find something to laugh
about.

36. Let’s Recap…
1. We are planners. We think things through all the way to the end.
2. We ensure that everything in our ecosystem has an owner.
3. We are problem seekers and problem solvers. We look for problems and solve them.
4. We believe deadlines are not dates, they are laws and we always ship on time.
5. We get better in everything we do and we must always have a Version Reloaded.
6. We do all we can to lift our team members up and never drop the ball.
7. We must always stress find the fun in what we are doing.

37. Our Values
1. We move quickly. Everything is important.
2. We take initiative.
3. We think on the spot.
4. Time is all we have; we don’t waste it.
5. We go 49 -51 with our partners.
6. We do the right thing; period
7. If we see a snake; kill the snake.
8. We respect each other’s opinion.
9. We question the existing norms
10. You can work hard or you can work smart; at Lipa Later we do both.

38. THANK YOU.
(back to work)