Mentoring Workshop Slides                                              Dr Chris Holland                                   ...
The Art of Mentoring
Part One•   What is Mentoring?•   Mentoring attributes•   Types of mentoring•   What does your workplace do?•   Job-relate...
What is mentoring?...a supportive relationship between a caring   individual who shares his / her   knowledge, experience ...
Effective mentoring attributes:•   Commitment to the role•   Trustworthiness•   Respectful, non-judgmental attitude•   Con...
Types of mentoring•   1-1 mentoring by senior worker•   1-1 “buddy” at the same level•   1-1 “1-up” mentor•   Group mentor...
The best mentoring is relationalWhat does this mean?
Study support (1-1)Help with:•   Planning study•   Managing time•   Locating information•   Completing coursework•   Submi...
Difficulties:•   Distance learning•   Literacy and numeracy•   Managing customer relations•   Non user-friendly learning m...
Benefits to your workplace:•   Ensures qualifications completions!•   Accelerates the development of leadership•   Support...
Part two•   Establishing mentoring (technical and relational)•   Literacy and numeracy on the job and course•   Profession...
Establishing mentoring – technical•   Establish a mentoring agreement•   Establish goals with the learner•   Establish fre...
Establishing mentoring – relational The learner is a whole person (head, heart, soul) •   Treat the learner with equal res...
Mentor professional development Mentors may need ongoing support to: • Establish and maintain relationships, in the   work...
On-job Literacy and Numeracy •   Product instructions and labels •   Customer specifications •   Time estimation and manag...
Course-related literacy & numeracy •   Time management •   Course information •   Internet searches •   Notes and abbrevia...
Dealing with personal issuesDoes the trainee:•   avoid documentation?•   make errors with documentation?•   take forms hom...
Dealing with organisationalissuesDoes required salon reading have:•   Dense text?•   Tiny font?•   Complex sentence struct...
Strengths-based questioning• What do they seem to be asking you to do here?• What part of this have you done / can you  al...
Workplaces supporting mentoring • Acknowledge time needed for mentoring • Allow mentors to access professional   developme...
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Werds professional development for mentors in industry slides

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Professional Development for mentors in industry (2010)
These slides were developed to support mentor development workshops organised by the ITF for a range of ITOs throughout NZ. Workshops have

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  • Talk about types of mentoring and where and how these have been practised in different companies (see literature and research).Ask participants to talk in pairs about what types of mentoring they are aware of in their workplaces and have partner report backDiscuss what job related mentoring looks like in their workplaces – what works, what doesn’t and why.
  • Morning tea....After morning tea, this is what we will cover....
  • There are certain technical aspects important to the establishment of mentoring... Talk through...
  • Don’t show body of text....But what are the relational aspects you need to consider – go back to your experiences of mentoring, what made you remember that mentor – was there anything about the relationship that was memorable?Talk in groups, come up with 3- 5 key relational characteristics of a mentor
  • Tlak to this
  • Provide examples of these literacies....participants to discuss their shortcomings...
  • Talk about these literacies
  • Talk to someone you don’t know about trainees you have experienced who....
  • Talk to someone you don’t know about management textsLiteracy issues are not always attributable to individual deficits
  • Strengths based – acknowledging learner as an equal with a range of skill sets. Your job is to help the learner identify where and what the issues are
  • Before showing the slide, let participants brainstorm what their company needs to do to support mentoring – show slide
  • Werds professional development for mentors in industry slides

    1. 1. Mentoring Workshop Slides Dr Chris Holland Dr Nicky Murray December 2010 This work is published under the Creative Commons 3.0 New Zealand Attribution Non-commercial Share Alike This work is published under the Creative Commons 3.0 Licence (BY-NC-SA). Under this licence you are free to copy, New Zealand Attribution Non-commercial Share AlikeAn Ako Aotearoa publication. distribute, display and perform the work as well as to remix, Licence (BY-NC-SA). Under this licence you are free to copy,Support for this work was provided by tweak, and build upon this work non-commercially, as long distribute, display and perform the work as well as to remix,Ako Aotearoa through its as you credit the author/s and license your new creations tweak, and build upon this work non-commercially, as longRegional Hub Project Fund under the identical terms. as you credit the author/s and license your new creations under the identical terms.
    2. 2. The Art of Mentoring
    3. 3. Part One• What is Mentoring?• Mentoring attributes• Types of mentoring• What does your workplace do?• Job-related and study-related mentoring• Literacy and numeracy, distance learning• Supporting the mentor
    4. 4. What is mentoring?...a supportive relationship between a caring individual who shares his / her knowledge, experience and wisdom with another individual who is ready and willing to benefit from this exchange...frequently available and close at hand...confidential
    5. 5. Effective mentoring attributes:• Commitment to the role• Trustworthiness• Respectful, non-judgmental attitude• Confidentiality• Motivational ability• Ability to listen and ask open questions• Ability to support trainee through training• Ability to induct trainees into the w/p culture
    6. 6. Types of mentoring• 1-1 mentoring by senior worker• 1-1 “buddy” at the same level• 1-1 “1-up” mentor• Group mentoring supported by senior• Group peer support• Distributed, or rotational mentoring• Distance mentoring (outside learner’s workplace)
    7. 7. The best mentoring is relationalWhat does this mean?
    8. 8. Study support (1-1)Help with:• Planning study• Managing time• Locating information• Completing coursework• Submitting completed assessments
    9. 9. Difficulties:• Distance learning• Literacy and numeracy• Managing customer relations• Non user-friendly learning materials• Unfamiliar culture of the workplace
    10. 10. Benefits to your workplace:• Ensures qualifications completions!• Accelerates the development of leadership• Supports a learning culture• Supports a high performance culture• Improves staff loyalty and retention• Builds a real competitive advantage
    11. 11. Part two• Establishing mentoring (technical and relational)• Literacy and numeracy on the job and course• Professional development for the mentor• Learning barriers 1 & 2• Strengths-based questioning• Salons supporting mentoring
    12. 12. Establishing mentoring – technical• Establish a mentoring agreement• Establish goals with the learner• Establish frequency of visits / contact• Record learning outcomes• Note issues for further discussion• Encourage workplace “buddying”• Evaluate regularly
    13. 13. Establishing mentoring – relational The learner is a whole person (head, heart, soul) • Treat the learner with equal respect • Keep confidentiality • Demonstrate trustworthiness • Foster independence
    14. 14. Mentor professional development Mentors may need ongoing support to: • Establish and maintain relationships, in the workplace and at a distance • Become familiar with new course requirements • Identify clear language issues in the workplace • Guide learners with literacy / numeracy issues • Identify useful learning tools for learners
    15. 15. On-job Literacy and Numeracy • Product instructions and labels • Customer specifications • Time estimation and management • Computer use • Calculations / pricing • Pay slips • Contracts and agreements
    16. 16. Course-related literacy & numeracy • Time management • Course information • Internet searches • Notes and abbreviations • Explanations and instructions • Summaries and reports • Tests
    17. 17. Dealing with personal issuesDoes the trainee:• avoid documentation?• make errors with documentation?• take forms home?• ask others to do written work?• ask others to check calculations?
    18. 18. Dealing with organisationalissuesDoes required salon reading have:• Dense text?• Tiny font?• Complex sentence structure?• Complex language?• Passive language?• Few illustrations?
    19. 19. Strengths-based questioning• What do they seem to be asking you to do here?• What part of this have you done / can you already do?• Which parts make good sense to you? Why?• What part doesn’t make so much sense? Why?• What would make it easier to follow?
    20. 20. Workplaces supporting mentoring • Acknowledge time needed for mentoring • Allow mentors to access professional development • Allow opportunities for mentors to network • Develop a referral database of specialist support

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