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HITsmCIO Research

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W2O Group April 2015

Published in: Healthcare
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HITsmCIO Research

  1. 1. #HIMSS15 What leading health system CIOs are really talking about (2015 Edition) April 12, 2015 #HITsmCIO
  2. 2. #HITsmCIO Audience-Focused Analytics Our 3rd annual look at what hospital CIOs are tweeting about • Giving a deep dive into what is happening around your most important topics • Looking into understanding what is on the minds of your peers and your most important audiences • W2O has analyzed years worth of tweets from thought-leading CIOs and CMIOs from major health systems
  3. 3. Summary CIO Social Activity …at a glance 1. The Future of Medicine Is in Your Smartphone by Eric J. Topol (Wall Street Journal) (6) 2. Why Health Care Tech Is Still So Bad by Robert M. Wachter (New York Times) (5) 3. Patients want more from their EHRs by Mike Miliard (Healthcare IT News) (5) Most Shared Articles 1. New York Times (57) 2. Wall Street Journal (46) 3. Forbes (44) 4. Washington Post (36) 5. HBR (33) Most Shared Sources Most Retweeted Sources 1. #EHR (34) 2. #mHealth (28) 3. #Innovation (26) 4. #BigData (25) 5. #Ebola (24) Top Hashtags 1. Vala Afshar (25) 2. Eric Topol (22) 3. Farzad Mostashari (18) 4. Brian Ahier (18) 5. New York Times (17) 1. Luis Saldana 2. Dirk Stanley 3. David Chou 4. Mark Lawler 5. Rich Lamberti Top Posters 1. John Halamka (13.8K) 2. Will Weider (7,370) 3. Luis Saldana (6,545) 4. Dirk Stanley (3,978) 5. David Chou (2,996) Most Followed 1. WSJ (30) 2. NY Times (25) 3. Forbes (25) 4. HIMSS (21) 5. Washington Post (19) @Mentions Tweets Collected between 3/24/14 – 3/24/15
  4. 4. Healthcare CIO Conversation & Network Analysis
  5. 5. Who CIOs Follow Number of CIOs: 49 Number of CIOs: 48 Number of CIOs: 41 Number of CIOs: 40 Number of CIOs: 38 Who Follows CIOs Number Following: 46 Number Following: 39 Number Following: 36 Number Following: 35 Number Following: 34 CIO Following Patterns HIMSS ONC Healthcare IT News Farzad Mostashari TEDMED EMC Healthcare Cerner Appti o Gary Choy, MD MBA Erica Carnevale
  6. 6. Most Retweeted by CIOs Number of CIOs: 25 Total RTs from CIOs: 128 Number of CIOs: 22 Total RTs from CIOs: 54 Number of CIOs: 18 Total RTs from CIOs: 114 Number of CIOs: 18 Total RTs from CIOs: 42 Number of CIOs: 17 Total RTs from CIOs: 57 Most Followed CIOs Total Followers: 14K CIO Followers: 37 Total Followers: 7,412 CIO Followers: 19 Total Followers: 6,575 CIO Followers: 15 Total Followers: 3,992 CIOs Followers: 13 Total Followers: 3,046 CIO Followers: 14 CIOs in Greater Depth Vala Afshar Eric Topol Brian Ahier Farzad Mostashari NY Times John Halamka Will Weider Luis Saldana Dirk Stanley David Chou
  7. 7. Most @Mentione d CIOs Number of CIOs: 14 Total CIO Mentions: 23 Number of CIOs: 9 Total CIO Mentions: 64 Number of CIOs: 8 Total CIO Mentions: 116 Number of CIOs: 7 Total CIO Mentions: 55 Number of CIOs: 6 Total CIO Mentions: 99 Top Linked Media Number of CIOs: 57 Total Links: 1,652 Number of CIOs: 46 Total Links: 368 Number of CIOs: 44 Total Links: 486 Number of CIOs: 36 Total Links: 194 Number of CIOs: 33 Total Links: 278 Most Mentioned CIOs and Top Linked Media John Halamka Edward Marx Luis Saldana Sue Schade David Chou NY Times WSJ Forbes Washington Post Harvard Biz Review
  8. 8. *Note: Periods range from March of the first year to March of the second CIO TWEET VOLUME PER YEAR YEAR 79 11 3 4 1 14 73 19 4 2 1 17 59 22 5 6 6 18 0 10 20 30 40 50 60 70 80 90 0-100 101-200 201-300 301-400 401-500 >500 NUMBEROFCIOS TOTAL TWEETS PER YEAR 2012-2013* 2013-2014* Three Year Activity CIOs are progressively becoming more active on Twitter
  9. 9. Top Posting CIOs Saldana, Stanley, Lawler and Chou each tweeted significantly more than the other CIOs 0 500 1000 1500 2000 2500 3000 3500 Sue Schade Dr. Michael… Paul Fu, Jr. Richard Corbridge Rich Lamberti Christoph Wild* David Chou* Mark Lawler* Dirk Stanley, MD… Luis Saldana* Number of Tweets per Year TOP POSTING CIOS Tweets Collected between 3/24/14 – 3/24/15
  10. 10. TOP HANDLES 16. Wen Dombrowski MD 17. NYTimes Health 18. Harvard Biz Review 19. Cerner 20. WSJ Health News 21. TechCrunch 22. TED Talks 23. EMR, EHR and HIT 24. HHS.gov 25. iHealthBeat.org 26. NPR Health News 27. Health Affairs 28. FierceHealthIT 29. RWJF_Live 30. Marc Chasin, M.D. 1. HIMSS 2. ONC 3. Healthcare IT News 4. Farzad Mostashari 5. TEDMED 6. Atul Gawande 7. Eric Topol 8. CHIME 9. John Halamka 10. Kevin Pho, M.D. 11. HIStalk 12. CNN Breaking News 13. Bill Gates 14. Modern Healthcare 15. Brian Ahier 46. NIH 47. WSJ 48. GarryChoy 49. healthsystemCIO 50. ClevelandClinic 31. nytimes 32. CDCgov 33. GovHIT 34. CMSGov 35. sgschade 36. NEJM 37. KBDeSalvo 38. WSJhealthblog 39. MayoClinic 40. HealthLeaders 41. HarvardHealth 42. TheEconomist 43. HCInformatics 44. CDC_eHealth 45. CIOonline Top Handles CIOs are Following
  11. 11. TOP HANDLES 16. The HJC 17. HealthITSecurity.com 18. Blue Cirrus 19. Scott Mace 20. Veracode 21. Sebrio Consulting 22. Stephanie Speth 23. Brad Justus 24. Melanie Hilliard 25. EMR, EHR, and HIT 26. Lincoln M. Quinton 27. Aditi Technologies 28. Amit Dhabalia 29. Ray Beauchamp 30. Reed Smith 1. EMC healthcare 2. Cerner 3. Apptio 4. Garry Choy, MD MBA 5. Erica Carnevale 6. Kirby Partners 7. Wen Dombroski MD 8. Sue Schade 9. Porter Research 10. The HCI Group 11. PatientSafeSolutions 12. Rodney Hickman 13. FierceHealthIT 14. Jennifer Dennard 15. Chris Duffey 46. Dimensional Insight 47. Fred Bazzoli 48. CHIME 49. Joe Lavelle 50. Kate Huvane Gamble 31. Bill Bunting 32. Innovation HealthJam 33. Thebesian Veins 34. CIOWaterCooler 35. Gienna Shaw 36. Luis Saldana 37. Streamline Health 38. Erin McCann 39. GreenPages 40. MicroBloggingMD 41. David Raths 42. Sherry Reynolds 43. Richard Vaughn MD 44. Dapasoft 45. Perficient Health IT Top Handles Following CIOs
  12. 12. MOST MENTIONED CIOS 16. Lydia Lee 17. Neda Ratanawongsa 18. Ralph Johnson 19. Anna Turman 20. Karim Jessa 21. Damian Borbolla 22. Aurelia Boyer 23. Chris Longhurst 24. Dr. Albert S. Chan 25. Rebecca Smith 26. Russ Cucina, MD 27. Dr Sam Barrell 28. Rich Lamberti 29. Tom Janzen 30. Sergio García Prado 1. John Halamka 2. Edward Marx 3. Luis Saldana 4. Sue Schade 5. David Chou 6. Russell P. Branzell 7. Dirk Stanley, MD MPH 8. C.T. Lin MD 9. Shafiq Rab 10.Will Weider 11.Tim Stettheimer 12.Peter Fleischut, MD 13.Paul Fu, Jr. 14.Richard Corbridge 15.Steve Huffman 46. Vikram Kumar MD MBA 47. Jan A. Hazelzet 48. Phil Fasano 49. Jenson Wong 50. Matthew Upton 31. Wivoda Rural HIT 32. Bill Russell 33. Christoph Wild 34. Robert Underwood, MD 35. Ron Riesenbach 36. Stephen Abraham 37. Lee Davis 38. Mark Lawler 39. John Santopietro MD 40. Nick Hopkinson 41. keith jennings 42. Rajiv Pramanik 43. Jason Cecil 44. Mark Hayes 45. Joel L. Vengco Most Mentioned CIOs by fellow CIOs Halamka, Marx and Saldana were mentioned in the context of being quoted, with news sharing, and questions
  13. 13. 29 30 30 31 32 33 36 44 46 57 0 10 20 30 40 50 60 NPR Wired Huffington Post CNN Healthcare IT News Harvard Business Review Washington Post Forbes Wall Street Journal New York Times Total CIOs Tweets Collected between 3/24/14 – 3/24/15 TOP LINKED DOMAINS Most-Linked Domains CIOs are sharing information from the New York Times and the Wall Street Journal N=40,902
  14. 14. 26 29 30 30 31 33 36 44 46 57 0 10 20 30 40 50 60 The Guardian NPR Wired Huffington Post CNN Harvard Business Review Washington Post Forbes Wall Street Journal New York Times Total CIOs Tweets Collected between 3/24/14 – 3/24/15 TOP LINKED NEWS N=40,902 Most-Linked Business Media Sites Top shared articles cover a variety of topics, mainly healthcare and tech, enterprise and tech, and mobile
  15. 15. 13 16 17 17 17 17 18 21 23 32 0 5 10 15 20 25 30 35 HIStalk2 HealthIT.gov InformationWeek HIT Consultant Healthcare Informatics CIO.com iHealthBeat Becker's Hospital Review FierceHealthIT Healthcare IT News Total CIOs Tweets Collected between 3/24/14 – 3/24/15 TOP LINKED TRADE MEDIA Most-Linked Trade Media CIOs share industry specific news from Healthcare IT News and FierceHealthIT N=40,902
  16. 16. 6 7 7 7 8 12 13 20 0 5 10 15 20 25 Brain Pickings The Incidental Economist EMR & EHR EMR & HIPAA Gates Notes The Health Care Blog HIStalk KevinMD Total CIOs Tweets Collected between 3/24/14 – 3/24/15 TOP LINKED BLOGS Most-Linked Blogs KevinMD was shared the most with top articles discussing with personal health and healthcare tech N=40,902
  17. 17. 1 3 9 13 18 22 29 63 0 10 20 30 40 50 60 70 TwitPic Kickstarter Vine Slideshare LinkedIn Instagram Facebook YouTube Total CIOs Tweets Collected between 3/24/14 – 3/24/15 TOP LINKED SOCIAL MEDIA SITES N=40,902 Most-Linked Social Media Sites CIOs are linking to YouTube and Facebook
  18. 18. Trending Hashtags
  19. 19. TOP HANDLES 16. SocialMedia 17. Cancer 18. EHRs 19. HCLDR 20. eHealth 21. MedEd 22. Technology 23. EMR 24. HIE 25. Interoperability 26. Mobile 27. ONC2015 28. Informatics 29. CHIME14 30. Telemedicine 1. EHR 2. mHealth 3. Innovation 4. BigData 5. Ebola 6. HITsm 7. CIO 8. Leadership 9. PatientEngagement 10. HCSM 11. DigitalHealth 12. ICD-10 13. MeaningfulUse 14. MentalHealth 15. Data 46. Autism 47. GartnerSym 48. CXOtalk 49. Military 50. STEM 31. Tech 32. CIOs 33. HIMSS15 34. ACA 35. EpicUGM 36. PTsafety 37. PublicHealth 38. NHITweek 39. AMIA2014 40. Cloud 41. PrimaryCare 42. CMIO 43. NHS 44. Veterans 45. Foamed Top Relevant Hashtags by CIOs EHR, mHealth, and Innovation are leading the pack
  20. 20. 0% 50% 100% 150% 200% 250% Cloud BigData SocialMedia DigitalHealth PatientEngagem… Data HITsm Leadership Innovation *Periods: Mar 2013 - Mar 2014 and Mar 2014 – Mar 2015 PERCENTAGE GROWTH Percentage Growth in Top Relevant Hashtags by CIOs – Year to Year Mental health and innovation showed the largest increase in mentions over the past two years
  21. 21. Top Companies
  22. 22. 17 18 24 45 57 0 10 20 30 40 50 60 Samsung IBM Microsoft Apple Google Total CIOs Tweets Collected between 3/24/14 – 3/24/15 Top Companies by Keyword Google and Apple were often mentioned because of their link to healthcare tech and healthcare apps TOP COMPANIES BY UNIQUE CIO MENTIONS
  23. 23. Tweets Collected between 3/24/14 – 3/24/15 MENTIONS AND SENTIMENT OF EHR VENDORS 0 5 10 15 20 25 30 35 NumberofCIOs Positive Neutral Negative Mentions of EHR Vendors Epic was mentioned frequently because of their conference, Epic UGM, and their partnership with Apple
  24. 24. 0 2 4 6 8 10 12 NumberofMentions Tweets Collected between 3/24/14 – 3/24/15 COMPANIES MENTIONED WITH SECURITY Top Companies Mentioned with #Security Mentions for Apple and Anthem picked up following security breaches for both companies
  25. 25. 0 2 4 6 8 10 12 14 16 18 NumberofMentions Tweets Collected between 3/24/14 – 3/24/15 COMPANIES MENTIONED WITH MHEALTH Top Companies Mentioned with #mHealth Apple’s ResearchKit and HealthKit dominated the mHealth conversation
  26. 26. 0 1 2 3 4 5 6 7 NumberofMentions Tweets Collected between 3/24/14 – 3/24/15 COMPANIES MENTIONED WITH BIGDATA Top Companies Mentioned with #BigData Companies were often mentioned for how they were incorporating big data into their businesses
  27. 27. Appendix
  28. 28. 10 11 11 11 11 14 15 15 20 28 0 5 10 15 20 25 30 Damian Borbolla Louis Krenn MD David Chou Shafiq Rab Robert Whitcomb Steve Huffman Edward Marx Dirk Stanley, MD MPH Luis Saldana Sue Schade CIO Follows Tweets Collected between 3/24/14 – 3/24/15 TOP CIOS FOLLOWING CIOS Appendix - CIOs Following CIOs Sue Schade and Luis Saldana follow the most CIOs
  29. 29. 11 13 13 14 15 16 19 19 24 37 0 5 10 15 20 25 30 35 40 Tim Stettheimer Russell P. Branzell Dirk Stanley, MD MPH David Chou Luis Saldana Edward Marx Steve Huffman Will Weider Sue Schade John Halamka CIO Followers Tweets Collected between 3/24/14 – 3/24/15 TOP FOLLOWED CIOS Appendix - CIOs Followed by other CIOs John Halamka and Sue Schade are the top followed CIOs by other CIOs
  30. 30. 51 59 Tablet s Phone s SHARE OF VOICE 66% 34% Phones Tablets N=788 MENTIONS BY UNIQUE CIOs Appendix - Mentions of Devices Phones were more the more popular device with a larger SOV and more unique CIO mentions N=40,902Tweets Collected between 3/24/14 – 3/24/15 Tweets Collected between 3/24/14 – 3/24/15
  31. 31. Number of Unique CIOs: 3 Total RTs: 6 Appendix - Most RT Top RTs were centered around tech, business management, and cybersecurity Tweets Collected between 3/24/14 – 3/24/15 MOST RETWEETED CONTENT Number of Unique CIOs: 3 Total RTs: 9 Number of Unique CIOs: 3 Total RTs: 35 Number of Unique CIOs: 2 Total RTs: 60 N=40,902

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