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  1. 1. Video Conferencing: Passé or in Vogue? WCET October 28, 2011Denver
  2. 2. Today’s Speakers• Darlene Williams, Northwestern State University of Louisiana• Jeff Egly, Utah Education Network• David Belgarde, North Dakota Interactive Video Network• Tony Pedersen, University of Wyoming Outreach Video Network• Moderator: Alan Greenberg, Wainhouse Research
  3. 3. Northwestern State University of Louisiana Original MGC built 2001 Northwestern State University of Louisiana 1980’s 1990’s 2000’s 2002 2009 2011 Northwestern State University of Louisiana New MCU (FULL HD Capable) 2011 All Endpoints HD Ready w/ Auto Lecture Capture Movi Video Conferencing: Passé or in Vogue
  4. 4. Northwestern State University of LouisianaNorthwestern State’s Office of Information Systems manages the internal University network. This includes all connectivitybetween the main campus and the remote campuses. LONI (Louisiana Optical Network Initiative) provides commodityInternet as well as research network access, such as Internet2. This allows Northwestern State the ability to communicatewith any higher educational institution with similar capabilities. Northwestern State has direct connections to a couple of K-12 7 Statewide school districts. The direct Network connections are necessary because of the unreliable nature of commodity Internet. These districts have their own video conferencing environment that allows Northwestern State to easily communicate with any of their sites on a scheduled basis. 2 Data (NSU) Currently all state funded colleges and universities are connected to LONI. This allows for Northwestern 1 Video State to openly communicate via video conferencing with any school Network that has LONI access and a video (NSU) conferencing endpoint. 10GB at NSU’s Door; 1GB Research (I2); 100MB Commodity Northwestern State schedules the FY11 Operational Budget: use of its video conferencing environment to other public entities Funding Varies Annually – Predominantly Financed Through to help facilitate community Self-Generated Funds and Grants outreach and continuing education efforts.
  5. 5. Events per month - NSU 3% • Class offerings: Approximately 350 per month (NSU Classes Only) 10% •Nursing Class Offerings •Criminal Justice •Education •Business Special •Dual Enrollment (High Schools) Meetings •Special Meetings: Regents, ULS, or Departmental other State Use; Collaboration Between Institutions and/or Colleges 87% Meetings • Internal Departmental Meetings Between Colleges, Satellite Campuses, and Military Installations Overall increase – fluctuations over the years with a new interest recently that is causing an increase in usage. 7 more NSU sites being installed in fall, 2011 bringing the NSU VC Network total to 51 Network ConnectivityVideo conferencing has been fully integrated as an application across the University’s IP (Internet Protocol) network. Nolonger are there separate dedicated lines or connections to connect video sites together. Video conferencing is now anapplication that rides on the same network as web traffic. This integration has helped the University combine dedicatedresources into share resources. This allows the University to make better use of network bandwidth and simplicity networkconfigurations. All new network topology is based on Ethernet either in the local or wide area network versions.
  6. 6. Utah Education NetworkUEN’s 1st two-wayvideo network built. UEN implemented HDMid-to-late 1980’s desktop/software SIPutilizing microwave, based solutionfiber and broadcast Integrates with existingtechnologies. video network. 1980’s 1990’s 2000’s 2002 2009 2011 UEN’s Video Network Conversion to a fully h.323 based solution. Video Conferencing: Passé or in Vogue
  7. 7. The Utah Education Network The UEN Technical Service Support Center (TSSC) is the operational front line for video services statewide. 11 UEN Field FY11 Operational Budget: Engineers provide statewide $2,118,809 installation & field support UEN provides broadband services to 43 school districts - Currently 115 K12 institutions have at least 1 video conferencing - distance 10 FTE dedicated to education classroom. Tier 1 & Tier 2 TSSC staff 8 higher education2 Application Engineers institutions, numerous branch campuses, & each of Utah’s Applied Technology 2 Distance Education Colleges (ATCs) Specialists 45 Video ends within 12 State agencies
  8. 8. Events per month - UEN Event Definitions • A Recurring/Scheduled higher education-to-higher education classes. Recurring • B Recurring/Scheduled higher 37% Classes (3907) education-to-public education classes(Concurrent enrollment). Non-recurring • C Recurring/Scheduled public classes (723) education-to-public education. 56% Ad-hoc events • D Non-Recurring/scheduled one-time (5905) multisite classes or meetings. 7% • E Ad-hoc events are originated by an end user. These events are both point- to-point and bridged/multisite events. Ad-hoc events are not scheduled. In the classroom Utah has seen conservatively over 25% growth in usage. Growth is even more significant when video end points are used on an Ad-hoc unscheduled basis. Network ConnectivityUEN provides fiber based Gigabit Ethernet services to all higher education institutions, school district officesand most secondary schools. Where Gigabit Ethernet is not possible an alternative carrier class broadbandsolution is implemented. Utah’s school districts and/or UEN provide broadband services to elementary schools.
  9. 9. North Dakota Interactive Video Network Codec upgrade to Codec upgrade to VTEL PC- Polycom VSX. Add based systems in 1998. network recording and streaming capabilities summer 2005 Install 5 Polycom Codec upgrade to HDX trial systems PictureTel iPower H.323 in 2007 systems in 2001 1980’s 1990’s 2000’s 2002 2009 2011 NDIVN built in 1989. Early to mid Upgrade Polycom Upgrade to Polycom Compression Labs H.320 2000’s, H.323 systems MGC MCUs to HDX systems and codecs & dedicated T1s. deployed statewide in Codian in 2006 RMX MCU in 2009 K-12 & state gov. Video Conferencing: Passé or in Vogue
  10. 10. The ND Interactive Video Network NDIVN is part of Advanced Learning Technologies. FY11 Operational Budget:2.5 FTE Help Desk/Network Technicians $1,418,4802 FTE Network Dual credit offerings to K-12Administration schools; Algebra, Comm., ASL, Welding2 FTE Scheduler,DB Admin, Training Audio, video, and web conferencing services. LMS for the 11 campuses within ND University System.3 FTE LearningTech. Specialists Audio conferencing for state government. Meetings, Training
  11. 11. Events per month - NDIVN Classes (1162) Over the past two years the technologies NDIVN has or is 6% evaluating include: 10% Meetins • Desktop Videoconferencing – (139) ConferenceMe, Vidyo, CMA, Movi, OCS, Skype/Blue Jeans 84% •Web conferencing integration – Audio Wimba(Blackboard Collaborate), Adobe (76) Connect •Mobility – Vidyo & Polycom ipad app North Dakota has seen steady growth in all service areas. Most significant •Lecture Capture – Panopto Focus growth in class offerings, near 30% growth in last 2 years. •Room scheduling integration with MS Outlook Network ConnectivityNDIVN utilizes a statewide RPR network. 7 HE campuses have 1 Gb Ethernet connections with the remaining 4campuses have 100 Mb connections. Most k-12 locations have 10 Mb Ethernet connections. H.323 audio andvideo are given priority over other network traffic.
  12. 12. University of Wyoming University of Wyoming began video conferencing using ISDN lines. WVCS (Wyoming Video 2008 separated from Conferencing Network) WVCS - Created Began in 1992 OVN, Outreach Video Network 1980’s 1990’s 2000’s 2002 2009 2011 Early 2000’s Transformmed network to University of Wyoming OVN Upgrade 9 IP H.323 system endpoints to HDX, monitoring capabilities. Beginning steps to integrate with Video Conf Enterprise. Video Conferencing: Passé or in Vogue
  13. 13. University of Wyoming Outreach Video Network University of Wyoming Outreach Technology Services and UW IT FY11 Operational Budget: 3 F/T staff – Technical help $400,000 No K-12 Institutions connected. K- 12 utilizes WEN video network2 F/T staff operated by State Dept. of Edscheduling/operations IT Help – 2 F/T staff All 7 Community Colleges in Wyoming. Other University of Wyoming Entities and state agencies – Approx. 20-30
  14. 14. Site hours per year, FY ’11 - UW 2% 4% 6% Credit Courses Non- • A Credit Courses Commercial • B Non-Commercial Commercial • C Commercial • D UW Outreach Meetings 88% UW Outreach Meetings FY 2010 to FY 2011 saw 41% increase in number of events. (1,289 to 1,814 events) Network ConnectivityConsists of T-1 lines or DSL lines to approximately 50 endpoints around the state
  15. 15. Other Technologies PilotedUEN Wyoming• SIP Based Collaboration• HD Video Conferencing • UW wireless to all sites• Mobility – IVC via Wireless, Smart • VCE – Video Conference Phone and Tablet• High Density Streaming for the live web Enterprise – Common events central bridging and• Extended local recording capabilities• Desktop Video Conferencing ie Cisco scheduling for all State of Movi• Advanced Routing through VCS Wyoming video• Vlan vs Virtual Route Forwarding (VRF) conferencing networks• Smart Whiteboards/Bridgeit – Bridging white boards in video events for improved collaboration
  16. 16. Other Technologies Piloted Northwestern University ofNorth Dakota Louisiana• Desktop video • A range of technologies -- (ConferenceMe, CMA, Vidyo, from new classroom based video conferencing to new OCS, Movi, Skype/Blue Jeans) desktop and mobile video• Lecture capture (Tegrity & applications. Panopto) • It has been determined that each offer different benefits to• Outlook integration for students based on learning scheduling style and preference.• Vidyo for mobile devices • Will continue to utilize a combination of video• Meet-Me vs scheduled applications to deliver the conferences content to students.
  17. 17. Top 3 Most Important ChallengesNorth Dakota Northwestern University of• Keeping technology up-to- Louisiana date (enhanced quality HD • Access to the state’s high systems) while squeezing speed data networks. K-12 the most out of expensive needs to be included into investments. the state education data• Meeting the needs of the network to ensure delivery higher education of data to these entities. community; • Education on the availability mobility, reliability, ease of of video services to faculty use. and students• Achieving efficiencies for • End-user buy-in as video NDUS. Finding ways to moves to the desktop and leverage resources and mobile computing devices. maximize buying power.
  18. 18. Top 3 Most Important ChallengesUEN Wyoming• Ongoing Support – Internal • Political will/Funding and annual service • Coordination of different contracts. video conferencing agencies• Funding the core video • Challenge of anywhere – infrastructure necessary to anytime. Individual meet the growth and codecs, desktop/mobile demand for software based solutions in addition to the continued growth in traditional video end points.• Resources to refresh existing video hardware at the edge and the core.