Connecticut Distance Learning Consortium WWW.CTDLC.ORG State Agency Created in 1998
AdultSuccessCoach.Org Federal Fund for the Improvement of Post Secondary Education Grant (FIPSE)Innovative Strategies in Community Colleges for Working Adults and Displaced Workers.•FIPSE Grant Period: 3 years -- 01/01/2010 - 12/31/2012•Institutional Partners: •Manchester CC (CT); Middlesex CC (MA); Northwestern CT CC (CT); Passaic County CC (NJ)•Initial Pilot: Began 9/1/2010
AdultSuccessCoach.Org Additional funding Year Two from the DAVIS EDUCATIONAL FOUNDATIONDevelop same service for adults in baccalaureategranting institutionsAdded resources for help with transfer fromCommunity CollegesNew Institutional Partners Central CT State University University of Hartford
AdultSuccessCoach.Org PROJECT GOALS• Increase persistence via a virtual network of Coaches who help students articulate their academic, career and personal goals in an online “Success Plan”• Identify best practices in delivering coaching online• Provide virtual access to resources specifically designed to help adult learners understand the culture of post-secondary education
Collaboration Advantages• Cost effective• Flexible coaching schedule allows evening & weekend sessions• More coaching time available for students• Shared resources• Pool of expertise for planning, training and troubleshooting• Support network for coaches
AdultSuccessCoach.Org Campus Specific Resources for each StudentGeneral ResourcesAcross the Program
AdultSuccessCoach.OrgScheduled 1:1 Coaching Sessions via web conferencing
Lessons LearnedCoaching must be clearly defined, refined, and practiced.Students: • What is a coach? • How will this benefit me?Coaches: • Am I an advisor? • Am I a counselor? • How do I balancing troubleshooting and planning in a session?
Training Coaches: Challenges• Troubleshooting vs. long-range planning• Urge to “fix” problems• Prescriptive mindset• Overwhelmed by number of student problems• Defining success for students vs. guiding them through decision- making• Transactional distance• Campus-specific questions
Training CoachesUnderstanding the Platform:• F2F technical training• Online technical training• Online documentation in Coaches Resources section of ASCCoaching Strategies:• F2F• Moodle classroom• Online documentation in Coaches Resources section of ASC• Phone conferences
Training CoachesFace-to-face training• Modeling• Role playing• Sharing experiences with other coaching• Collectively refining process
Training: Role-playingStudent Two: James is a white man in his early 60s. He had been a constructionworker, but a back injury put an end to that career. He is enrolled in a jobretraining program that is paying his college tuition. He is divorced and has nochildren. He lives in a small house with a mixed breed dog that he rescued after ithad been hit by a car on one of his construction sites. James is not adjusting wellto college. He is uncomfortable around the “kids” in his classes and is only goingto school so he can receive benefits. He has a high school diploma, but often cutclasses and had a C- average. He is enrolled in a general studies program, becausehe could not decide on a major. He does not think he is “college material,” and issuspicious of “book smart” people. He likes being outdoors and goes fishing torelax. He likes most sports, but can no longer play on his softball team because ofhis back problems. He does not enjoy reading, but loves Sudoku puzzles.
AdultSuccessCoach.OrgGreatest Challenge!! Student EngagementIf we build it,they WON’Tnecessarily come
AdultSuccessCoach.OrgDifferent Institutional Implementations• Replicating online an existing face-to-face Academic Coaching service• Providing coaching as a component of an Adult Student Orientation course• Targeting students at risk through student support programs• Value-added component of registration in an online program• All out, cross-campus Marketing efforts
AdultSuccessCoach.OrgLessons Learned• Replicating an existing on campus program was most effective• Clarify purpose- What is Coaching? Intended outcomes?• Partner with Directors of programs with known retention challenges• Create buy in with Key Players on campus from the start• Provide Coaching as a Targeted Solution• Support Institution-Specific Programs
AdultSuccessCoach.OrgContactsCarolyn Rogers Director of Academic Services CT Distance Learning Consortium 860.515.3727 firstname.lastname@example.orgBonnie Riedinger Director of eLearning University of New Haven 203.479.4125 email@example.com