Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Success of success_coaching


Published on

WCET Annual Meeting Presentation

  • Be the first to comment

  • Be the first to like this

Success of success_coaching

  1. 1. Connecticut Distance Learning Consortium WWW.CTDLC.ORG State Agency Created in 1998
  2. 2. AdultSuccessCoach.Org Federal Fund for the Improvement of Post Secondary Education Grant (FIPSE)Innovative Strategies in Community Colleges for Working Adults and Displaced Workers.•FIPSE Grant Period: 3 years -- 01/01/2010 - 12/31/2012•Institutional Partners: •Manchester CC (CT); Middlesex CC (MA); Northwestern CT CC (CT); Passaic County CC (NJ)•Initial Pilot: Began 9/1/2010
  3. 3. AdultSuccessCoach.Org Additional funding Year Two from the DAVIS EDUCATIONAL FOUNDATIONDevelop same service for adults in baccalaureategranting institutionsAdded resources for help with transfer fromCommunity CollegesNew Institutional Partners Central CT State University University of Hartford
  4. 4. AdultSuccessCoach.Org PROJECT GOALS• Increase persistence via a virtual network of Coaches who help students articulate their academic, career and personal goals in an online “Success Plan”• Identify best practices in delivering coaching online• Provide virtual access to resources specifically designed to help adult learners understand the culture of post-secondary education
  5. 5. Replicating a Successful Collaborative Model
  6. 6. Collaboration Advantages• Cost effective• Flexible coaching schedule allows evening & weekend sessions• More coaching time available for students• Shared resources• Pool of expertise for planning, training and troubleshooting• Support network for coaches
  7. 7. AdultSuccessCoach.OrgASC WEB SITE
  8. 8. AdultSuccessCoach.Org
  9. 9. AdultSuccessCoach.Org Campus Specific Resources for each StudentGeneral ResourcesAcross the Program
  10. 10. AdultSuccessCoach.OrgScheduled 1:1 Coaching Sessions via web conferencing
  11. 11. Lessons LearnedCoaching must be clearly defined, refined, and practiced.Students: • What is a coach? • How will this benefit me?Coaches: • Am I an advisor? • Am I a counselor? • How do I balancing troubleshooting and planning in a session?
  12. 12. Training Coaches: Challenges• Troubleshooting vs. long-range planning• Urge to “fix” problems• Prescriptive mindset• Overwhelmed by number of student problems• Defining success for students vs. guiding them through decision- making• Transactional distance• Campus-specific questions
  13. 13. Training CoachesUnderstanding the Platform:• F2F technical training• Online technical training• Online documentation in Coaches Resources section of ASCCoaching Strategies:• F2F• Moodle classroom• Online documentation in Coaches Resources section of ASC• Phone conferences
  14. 14. Training CoachesFace-to-face training• Modeling• Role playing• Sharing experiences with other coaching• Collectively refining process
  15. 15. Training: Role-playingStudent Two: James is a white man in his early 60s. He had been a constructionworker, but a back injury put an end to that career. He is enrolled in a jobretraining program that is paying his college tuition. He is divorced and has nochildren. He lives in a small house with a mixed breed dog that he rescued after ithad been hit by a car on one of his construction sites. James is not adjusting wellto college. He is uncomfortable around the “kids” in his classes and is only goingto school so he can receive benefits. He has a high school diploma, but often cutclasses and had a C- average. He is enrolled in a general studies program, becausehe could not decide on a major. He does not think he is “college material,” and issuspicious of “book smart” people. He likes being outdoors and goes fishing torelax. He likes most sports, but can no longer play on his softball team because ofhis back problems. He does not enjoy reading, but loves Sudoku puzzles.
  16. 16. The Success Plan
  17. 17. Coaching ResourcesTraining Coaches
  18. 18. AdultSuccessCoach.OrgGreatest Challenge!! Student EngagementIf we build it,they WON’Tnecessarily come
  19. 19. AdultSuccessCoach.OrgDifferent Institutional Implementations• Replicating online an existing face-to-face Academic Coaching service• Providing coaching as a component of an Adult Student Orientation course• Targeting students at risk through student support programs• Value-added component of registration in an online program• All out, cross-campus Marketing efforts
  20. 20. AdultSuccessCoach.OrgLessons Learned• Replicating an existing on campus program was most effective• Clarify purpose- What is Coaching? Intended outcomes?• Partner with Directors of programs with known retention challenges• Create buy in with Key Players on campus from the start• Provide Coaching as a Targeted Solution• Support Institution-Specific Programs
  21. 21. AdultSuccessCoach.OrgContactsCarolyn Rogers Director of Academic Services CT Distance Learning Consortium 860.515.3727 crogers@ctdlc.orgBonnie Riedinger Director of eLearning University of New Haven 203.479.4125