Quality Course Development


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WCET 2008 Conference presentation

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Quality Course Development

  1. 1. Quality Course Development Park University
  2. 2. Quality Course Development <ul><li>At Park, we do not focus course development on training faculty but assisting faculty to develop and subsequently maintain high quality courses. </li></ul><ul><li>Evelyn Knowles, Ph.D. </li></ul><ul><ul><li>Coordinator of Program Quality Development </li></ul></ul><ul><ul><li>Assistant Professor in Interior </li></ul></ul><ul><ul><li>Design </li></ul></ul><ul><li>Katie Kalata, MS/MBA, ABD </li></ul><ul><ul><li>Coordinator of Course Development </li></ul></ul><ul><ul><li>Adjunct Faculty </li></ul></ul><ul><li>David Curtis, MA </li></ul><ul><ul><li>Certified Quality Matters </li></ul></ul><ul><ul><li>Trainer and Peer Reviewer </li></ul></ul><ul><ul><li>Adjunct Faculty </li></ul></ul>Contact us at [email_address]
  3. 3. Who are we? Park University <ul><li>A main campus in Parkville Missouri, over 40 campus centers in 20 states & online programs </li></ul><ul><ul><li>Over 300 courses online - over 500 sections and over 50,000 course enrollments </li></ul></ul><ul><ul><li>Five 8-week terms </li></ul></ul><ul><ul><li>150 faculty developers, 40 program coordinators </li></ul></ul><ul><ul><li>Course Delivery Model – Master courses </li></ul></ul><ul><li>www.park.edu </li></ul>
  4. 4. Before You Begin <ul><li>Program and Course Planning </li></ul><ul><li>Contracts – Development and Maintenance </li></ul><ul><ul><li>Department and institutional support </li></ul></ul>
  5. 5. Park Course Delivery Model
  6. 6. Getting Started (Katie) <ul><li>Send a Welcome Email </li></ul><ul><ul><li>Course Information </li></ul></ul><ul><ul><li>Course Development Process </li></ul></ul><ul><ul><li>Login information </li></ul></ul><ul><ul><li>Instructional Designer information </li></ul></ul><ul><ul><li>Contact Information </li></ul></ul><ul><ul><li>Checklist –only attachment </li></ul></ul><ul><li>Assign the faculty to an Instructional Designer </li></ul><ul><ul><li>Discipline List </li></ul></ul><ul><ul><li>master course, user ID </li></ul></ul><ul><ul><li>ID sends a welcome email </li></ul></ul>
  7. 7. Course Development Checklist <ul><li>Checklist </li></ul><ul><ul><li>Common Course Structure </li></ul></ul><ul><ul><ul><li>Where things are located </li></ul></ul></ul><ul><ul><ul><li>What content to develop </li></ul></ul></ul><ul><ul><ul><li>Accountability </li></ul></ul></ul><ul><ul><li>Mapped </li></ul></ul><ul><ul><ul><li>to Quality Standards </li></ul></ul></ul><ul><ul><ul><li>to University requirements </li></ul></ul></ul><ul><li>Weekly Home Pages </li></ul><ul><ul><li>Learning Outcomes </li></ul></ul><ul><ul><li>Overview, description, topics, summary </li></ul></ul><ul><ul><li>Learning Activity Assignment </li></ul></ul><ul><ul><li>Learning Assessments </li></ul></ul><ul><li>Creativity with learning activities and assignments! </li></ul>
  8. 9. Example <ul><li>CS321 – Web Programming 1 </li></ul>
  9. 10. Working with IDs <ul><li>Instructional Design , graphics, technical support </li></ul><ul><li>Communication </li></ul><ul><ul><li>email, phone, in-person, Blackberry, time zones! </li></ul></ul><ul><ul><li>Weekly or more often </li></ul></ul><ul><ul><li>electronic format or paper </li></ul></ul><ul><li>and the ID reviews , formats and uploads the content </li></ul><ul><ul><li>HTML vs PDF </li></ul></ul><ul><li>Pre-reviewing quality </li></ul><ul><li>TO DO checklist </li></ul><ul><li>Reminder Emails </li></ul>
  10. 11. Finishing Up <ul><li>Sign off </li></ul><ul><ul><li>Faculty reviews content, makes recommendations </li></ul></ul><ul><li>Send to Quality Standards Review </li></ul><ul><li>Make changes recommended by the Program Coordinator and Quality Standards Re view report </li></ul><ul><li>Help faculty with other responsibilities such as reminding them to create their syllabus </li></ul>
  11. 12. Quality Instructional Designers <ul><li>Challenges that we face in Course Development </li></ul><ul><ul><li>low pay </li></ul></ul><ul><ul><li>limited in teaching online or college experience </li></ul></ul><ul><ul><li>masters degree but can’t teach in the college </li></ul></ul><ul><ul><li>basic web development skills </li></ul></ul><ul><ul><li>skills are application specific </li></ul></ul><ul><ul><li>limited professional growth opportunities </li></ul></ul><ul><ul><li>time to build a strong team </li></ul></ul>
  12. 13. Job Description – v – Benefits <ul><ul><li>Increased base salary </li></ul></ul><ul><ul><li>Encourage them to teach outside of the University </li></ul></ul><ul><ul><li>Take job-related courses as part of their work day </li></ul></ul><ul><ul><li>Informal staff education focused on specific skills </li></ul></ul><ul><ul><li>Using standard tools – Adobe CS3 Suite </li></ul></ul><ul><ul><li>Flexible working hours, working at a distance </li></ul></ul><ul><ul><li>Assign them to disciplines and faculty they enjoy working with or their skills match </li></ul></ul>
  13. 14. Quality Review (David) <ul><li>Quality Standards Review </li></ul><ul><ul><li>Quality Matters Rubric </li></ul></ul><ul><ul><ul><li>www.qualitymatters.org </li></ul></ul></ul><ul><ul><ul><li>Report returned to Instructional Designer </li></ul></ul></ul><ul><ul><ul><li>Recommendations </li></ul></ul></ul><ul><ul><li>Academic Department Review </li></ul></ul>
  14. 15. Maintaining Quality Courses <ul><li>Communication </li></ul><ul><ul><li>Checklist mapped to quality standards </li></ul></ul><ul><ul><li>CourseDevelopment@Park.edu </li></ul></ul><ul><ul><li>Available evenings and weekends and during maintenance </li></ul></ul><ul><ul><li>Newsletter – 4 times a year </li></ul></ul><ul><li>Redevelopment or Course Maintenance </li></ul><ul><ul><li>Frequent changes in textbooks, courses, and programs, and faculty who develop the courses </li></ul></ul>