Design of an Assistive Technology Online Class


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Design of an Assistive Technology Online Class

  1. 1. Adaptive Learning Programs Lab Design of an Assistive Technology Online Class Joe Humbert Assistive Technology Specialist E-Learning in Higher Education: Making Good on the Promises Western Cooperative for Educational Telecommunications Friday, November 9, 2007
  2. 2. <ul><li>Previous Training Methods </li></ul><ul><li>Problems with Previous Methods </li></ul><ul><li>Reasons for the Class </li></ul><ul><li>How We Created the Class </li></ul><ul><li>How We Structured the Class </li></ul><ul><li>Challenges We Encountered </li></ul><ul><li>Future Plans </li></ul><ul><li>Questions and How to Contact Us </li></ul>Presentation Overview Adaptive Learning Programs Lab
  3. 3. <ul><li>Direct Training 1-on-1 </li></ul><ul><li>Group Training </li></ul><ul><li>Technical Support </li></ul>Previous Methods for training Adaptive Learning Programs Lab
  4. 4. <ul><li>Direct Training 1-on-1 </li></ul><ul><ul><li>Most lessons were overviews and took at least 1.5 hours </li></ul></ul><ul><ul><li>Took time away from Staff’s other responsibilities </li></ul></ul><ul><li>Group Training </li></ul><ul><ul><li>Students could not coordinate schedules </li></ul></ul><ul><ul><li>Privacy issues with students acknowledging disability to other students </li></ul></ul><ul><ul><li>Never enough time to cover topics and questions completely </li></ul></ul><ul><li>Technical Support </li></ul><ul><ul><li>Over the Phone </li></ul></ul><ul><ul><ul><li>Hard to describe solutions without visual aids </li></ul></ul></ul><ul><ul><li>Direct Support (In Person) </li></ul></ul><ul><ul><ul><li>Many Issues were about basic use of software and capabilities </li></ul></ul></ul>Problems with Previous Methods Adaptive Learning Programs Lab
  5. 5. <ul><li>Previous methods to provide comprehensive training on Assistive Technology (AT) </li></ul><ul><li>Wanted to provide training to all of these groups: </li></ul><ul><ul><li>Incoming Students </li></ul></ul><ul><ul><li>Students new to AT </li></ul></ul><ul><ul><li>AT Lab Assistants </li></ul></ul><ul><ul><li>Anyone wanting to learn about AT </li></ul></ul><ul><li>Would provide answers for basic support issues </li></ul><ul><li>Free up staff to answer specific support issues and unique errors </li></ul><ul><li>Statistics </li></ul><ul><li>Relieve scheduling issues </li></ul><ul><ul><li>Class is asynchronous </li></ul></ul>Reasons for the Class Adaptive Learning Programs Lab
  6. 6. <ul><li>Class Deployment </li></ul><ul><ul><li>WebCT Vista </li></ul></ul><ul><li>Video Tutorial Creation Software </li></ul><ul><ul><li>Camtasia </li></ul></ul><ul><ul><li>Captivate </li></ul></ul><ul><ul><li>ScreenCorder </li></ul></ul><ul><li>Difficult Software to Include in Class </li></ul><ul><ul><li>Zoomtext </li></ul></ul><ul><ul><li>Jaws </li></ul></ul><ul><ul><li>Dragon NaturallySpeaking </li></ul></ul>How we created the class Adaptive Learning Programs Lab
  7. 7. <ul><li>WebCT Vista is the course management system used by Purdue </li></ul><ul><li>Features </li></ul><ul><ul><li>Similar interface to other classes with which the student has been or will be involved </li></ul></ul><ul><ul><li>Provides tools for logical structure of class materials </li></ul></ul><ul><ul><li>Provides assessment and data gathering tools to assist in determining the effectiveness of the class materials </li></ul></ul><ul><li>Asynchronous </li></ul><ul><ul><li>Move at your own pace </li></ul></ul><ul><ul><li>WebCT Vista supports Asynchronous learning models </li></ul></ul><ul><ul><ul><li>Students with certain types of Learning Disabilities need more time to process information </li></ul></ul></ul><ul><ul><ul><li>There are many different types of learning styles and everyone has their own </li></ul></ul></ul><ul><ul><ul><ul><li>Asynchronous models allow people to learn in their own way </li></ul></ul></ul></ul>How we created the class: WebCT Vista Adaptive Learning Programs Lab
  8. 8. <ul><li>Tried a variety of software to capture the tutorials </li></ul><ul><ul><li>Camtasia </li></ul></ul><ul><ul><li>Captivate </li></ul></ul><ul><ul><li>ScreenCorder </li></ul></ul><ul><li>Needed to find software that would work with Assistive Technology </li></ul><ul><ul><li>Needed to capture both video and audio put out by the computer system </li></ul></ul><ul><li>Finally settled on Camtasia because it would capture the audio output from JAWS screen reader </li></ul>How we created the class: Video Tutorial Creation Adaptive Learning Programs Lab
  9. 9. <ul><li>We had difficulties with multiple pieces of software </li></ul><ul><ul><li>Zoomtext (Screen Enlarger) </li></ul></ul><ul><ul><li>JAWS (Screen Reader) </li></ul></ul><ul><ul><li>Dragon NaturallySpeaking (Voice Input) </li></ul></ul><ul><li>Zoomtext </li></ul><ul><ul><li>Zoomtext inserts itself into the video driver chain </li></ul></ul><ul><ul><li>The video capturing software would not capture the Zoom features and video features of Zoomtext </li></ul></ul><ul><ul><ul><li>Solution was to video tape the screen and import it into the software </li></ul></ul></ul><ul><ul><li>To date no video capturing software works with Zoomtext </li></ul></ul>How we created the class: Difficulties with AT Adaptive Learning Programs Lab
  10. 10. <ul><li>Jaws </li></ul><ul><ul><li>Many of the screen recording software we tried would not capture the output from the JAWS screen reader </li></ul></ul><ul><ul><ul><li>We solved that by finding the right software </li></ul></ul></ul><ul><ul><li>When JAWS crashed during recording the recording software would crash too </li></ul></ul><ul><li>Dragon NaturallySpeaking </li></ul><ul><ul><li>Capturing software can only capture one audio source at a time without one audio stream overriding another </li></ul></ul><ul><ul><ul><li>Solution: Record the audio separately </li></ul></ul></ul><ul><ul><li>Like with Zoomtext this is a temporary fix </li></ul></ul><ul><ul><li>In the future we will look for new software or hope that future versions will work better </li></ul></ul>How we created the class: Difficulties with AT Continued Adaptive Learning Programs Lab
  11. 11. <ul><li>WebCT Vista Open campus </li></ul><ul><li>Pre and Post test model </li></ul><ul><li>Sub-divisions of the class </li></ul><ul><ul><li>Student side versus Lab Assistant side </li></ul></ul><ul><ul><li>Sub-divisions of the student side </li></ul></ul><ul><li>Setting up the class for future improvements </li></ul>How we structured the class Adaptive Learning Programs Lab
  12. 12. <ul><li>WebCT Vista, at Purdue, has two different “Institutions” to in which to setup a class </li></ul><ul><ul><li>Open Campus </li></ul></ul><ul><ul><li>Academic Campus </li></ul></ul><ul><li>We chose the Open Campus for multiple reasons </li></ul><ul><ul><li>Anonymity </li></ul></ul><ul><ul><ul><li>Many students with disabilities do not want others to know </li></ul></ul></ul><ul><ul><ul><ul><li>Open Campus allows the user to create a unique user name instead of requiring their Purdue Username as with the Academic Campus </li></ul></ul></ul></ul><ul><ul><li>Open Access </li></ul></ul><ul><ul><ul><li>Because a Purdue Username is not required, people outside the university could be allowed to take the course </li></ul></ul></ul><ul><ul><li>Same features as Academic Campus </li></ul></ul><ul><ul><li>Can be ported to Academic Campus </li></ul></ul>How we structured the class: WebCT Vista Open Campus Adaptive Learning Programs Lab
  13. 13. <ul><li>We included tests and surveys </li></ul><ul><ul><li>For statistical purposes </li></ul></ul><ul><ul><ul><li>How many students complete the different lessons </li></ul></ul></ul><ul><ul><li>To gage if students are learning from the course </li></ul></ul><ul><ul><ul><li>See if improvements are needed </li></ul></ul></ul><ul><li>Pretest/Posttest model </li></ul><ul><ul><li>Each sub-course, software/device, and lesson has a pre and post test </li></ul></ul><ul><ul><li>The course in general has both a pre/post test and pre/post course survey </li></ul></ul><ul><ul><li>This ensures we have statistically significant data </li></ul></ul>How we structured the class: Pre and Post test Model Adaptive Learning Programs Lab
  14. 14. <ul><li>The class is divided into two main course paths which are our main audiences </li></ul><ul><ul><li>Student (students, faculty, staff or other) </li></ul></ul><ul><ul><li>Lab Assistant </li></ul></ul><ul><li>Student path </li></ul><ul><ul><li>Divided into disability categories </li></ul></ul><ul><ul><li>Focuses on the software the student will find useful </li></ul></ul><ul><ul><ul><li>More lessons focusing on common tasks </li></ul></ul></ul><ul><ul><li>Not mandatory </li></ul></ul><ul><li>Lab Assistant Path </li></ul><ul><ul><li>Not subdivided </li></ul></ul><ul><ul><li>Focuses on crucial information </li></ul></ul><ul><ul><ul><li>Common issues </li></ul></ul></ul><ul><ul><ul><li>Overview of the lab hardware/software </li></ul></ul></ul><ul><ul><li>Will become mandatory </li></ul></ul>How we structured the class: Student versus LA Adaptive Learning Programs Lab
  15. 15. <ul><li>Sub-divided into disability categories </li></ul><ul><ul><li>Learning disabilities </li></ul></ul><ul><ul><li>Visual impairments </li></ul></ul><ul><ul><li>Mobility impairments </li></ul></ul><ul><li>Sub divisions were decided upon for multiple reasons </li></ul><ul><ul><li>Meeting with Disabilities Services group </li></ul></ul><ul><ul><li>Most students our lab supports would fall into one of the categories </li></ul></ul><ul><li>Those sub-courses were further sub-divided </li></ul><ul><ul><li>First by Software/ Hardware </li></ul></ul><ul><ul><ul><li>Finally individual lessons covering hardware/software features were decided upon </li></ul></ul></ul><ul><li>We have a picture of the course layout </li></ul>How we structured the class: Student side Adaptive Learning Programs Lab
  16. 16. <ul><li>Technology is constantly changing </li></ul><ul><ul><li>Updates and improvements would be mandatory </li></ul></ul><ul><li>Designed course to be flexible </li></ul><ul><ul><li>WebCT courses can be ported to new versions </li></ul></ul><ul><ul><li>Structure of course is simple, but expandable </li></ul></ul><ul><ul><ul><li>Physical class </li></ul></ul></ul><ul><ul><ul><li>New divisions </li></ul></ul></ul><ul><ul><ul><ul><li>Disability categories </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Software </li></ul></ul></ul></ul><ul><ul><ul><li>Different course management system </li></ul></ul></ul><ul><li>We will talk about our future plans later </li></ul>How we structured the class: preparing for the future Adaptive Learning Programs Lab
  17. 17. <ul><li>Planning the course </li></ul><ul><li>WebCT </li></ul><ul><li>Captioning the videos </li></ul><ul><li>Streaming the videos </li></ul><ul><li>Getting the information out to the students </li></ul><ul><li>Updating videos and content </li></ul><ul><li>Updates to new operating systems </li></ul>Challenges we encountered Adaptive Learning Programs Lab
  18. 18. <ul><li>Deciding on the Basic design </li></ul><ul><ul><li>Neither of us had designed a course before </li></ul></ul><ul><ul><li>How to deploy the course </li></ul></ul><ul><ul><ul><li>WebCT </li></ul></ul></ul><ul><ul><ul><li>Physical meeting </li></ul></ul></ul><ul><ul><ul><li>Web site </li></ul></ul></ul><ul><ul><li>Joe did much of the planning </li></ul></ul><ul><ul><ul><li>Met with seasoned course designers </li></ul></ul></ul><ul><ul><ul><li>Met with seasoned WebCT developers </li></ul></ul></ul><ul><ul><li>Dividing the course </li></ul></ul><ul><ul><ul><li>Whether to have separate sections for students and LAs </li></ul></ul></ul><ul><ul><ul><li>Naming of the student sub-courses </li></ul></ul></ul><ul><ul><ul><ul><li>Met with DSS office </li></ul></ul></ul></ul>Challenges we encountered: Planning the Course Adaptive Learning Programs Lab
  19. 19. <ul><li>Neither of us had designed a course in WebCT </li></ul><ul><ul><li>Had to learn about the tools </li></ul></ul><ul><ul><li>Proper way to design a course </li></ul></ul><ul><ul><ul><li>Student interaction </li></ul></ul></ul><ul><ul><ul><li>Proper flow </li></ul></ul></ul><ul><ul><ul><li>Anonymity </li></ul></ul></ul><ul><li>Portability of course </li></ul><ul><ul><li>Certain tools in WebCT have problems when ported </li></ul></ul><ul><ul><ul><li>We will have to restructure some of the course for a new version of WebCT </li></ul></ul></ul><ul><li>Problems with multimedia and files </li></ul><ul><ul><li>Only certain file types are supported </li></ul></ul><ul><ul><li>Video issues </li></ul></ul>Challenges we encountered: WebCT Vista Adaptive Learning Programs Lab
  20. 20. <ul><li>Recreating tests </li></ul><ul><ul><li>Time consuming </li></ul></ul><ul><ul><li>Scoring / time limits </li></ul></ul><ul><li>Accessibility </li></ul><ul><ul><li>WebCT Vista has accessibility issues </li></ul></ul><ul><ul><ul><li>Screen reader access </li></ul></ul></ul><ul><ul><ul><li>Extending time </li></ul></ul></ul><ul><ul><ul><li>Frames </li></ul></ul></ul><ul><ul><ul><li>JavaScript </li></ul></ul></ul><ul><ul><ul><li>Keyboard controls </li></ul></ul></ul>Challenges we encountered: WebCT Vista (continued) Adaptive Learning Programs Lab
  21. 21. <ul><li>Captioning the videos </li></ul><ul><ul><li>How to caption </li></ul></ul><ul><ul><ul><li>Format </li></ul></ul></ul><ul><ul><ul><ul><li>Closed </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Open </li></ul></ul></ul></ul><ul><ul><ul><li>Using video capture program or external software </li></ul></ul></ul><ul><ul><li>Display of captions </li></ul></ul><ul><ul><ul><li>Color </li></ul></ul></ul><ul><ul><ul><li>Placement </li></ul></ul></ul><ul><ul><ul><li>Number of lines </li></ul></ul></ul><ul><ul><li>Transcript </li></ul></ul><ul><ul><ul><li>Very hard for Joe to read from script </li></ul></ul></ul><ul><ul><ul><li>Format of transcript </li></ul></ul></ul>Challenges we encountered: Captioning the Videos Adaptive Learning Programs Lab
  22. 22. <ul><li>Streaming the Videos </li></ul><ul><ul><li>WebCT does not support embedding video </li></ul></ul><ul><ul><li>Decided to use Purdue’s streaming server </li></ul></ul><ul><ul><li>Streaming server supports certain file types </li></ul></ul><ul><ul><ul><li>Had to re-encode some videos </li></ul></ul></ul><ul><ul><li>Videos would not play off campus </li></ul></ul><ul><ul><ul><li>Worked with multimedia group to solve server path issues </li></ul></ul></ul><ul><ul><li>Prepared solutions for alternate versions </li></ul></ul><ul><ul><ul><li>Slow internet </li></ul></ul></ul><ul><ul><ul><li>No internet </li></ul></ul></ul>Challenges we encountered: Streaming the Videos Adaptive Learning Programs Lab
  23. 23. <ul><li>How to approach students with disabilities </li></ul><ul><ul><li>We do not have direct contact with the entire disabled student population </li></ul></ul><ul><ul><ul><li>Office hours 8am-5pm while lab is open 6 days a week -- 7am-7pm </li></ul></ul></ul><ul><ul><ul><li>Not all students use the lab </li></ul></ul></ul><ul><ul><li>Decided we would have the DSS office put the word out </li></ul></ul><ul><ul><ul><li>Formalized a letter/email for distribution </li></ul></ul></ul><ul><li>Response was slow for student participation </li></ul><ul><ul><li>Course went live during summer session </li></ul></ul><ul><ul><li>Issues of anonymity </li></ul></ul><ul><li>Will continue to out the word and raise awareness </li></ul>Challenges we encountered: Getting the Word Out Adaptive Learning Programs Lab
  24. 24. <ul><li>Updating videos and content </li></ul><ul><ul><li>Because of the challenges with the Technology and AT, the course was rolled out in stages </li></ul></ul><ul><ul><li>Still adding new videos and lessons </li></ul></ul><ul><ul><li>Constant cycle </li></ul></ul><ul><ul><ul><li>New versions of software </li></ul></ul></ul><ul><ul><ul><ul><li>New features/ options </li></ul></ul></ul></ul><ul><ul><ul><ul><li>About every 6 months </li></ul></ul></ul></ul><ul><ul><ul><li>Hard to keep up </li></ul></ul></ul><ul><ul><ul><ul><li>Takes up staff time </li></ul></ul></ul></ul><ul><ul><ul><li>New Operating Systems (OS) </li></ul></ul></ul><ul><li>Updates to new (OS) </li></ul><ul><ul><li>Some AT still have issues with Vista </li></ul></ul><ul><ul><ul><li>Can’t create new lessons/videos till issues are fixed </li></ul></ul></ul>Challenges we encountered: Dreaded Updates Adaptive Learning Programs Lab
  25. 25. <ul><li>Moving to WebCT Vista 4 </li></ul><ul><ul><li>New features/ tools </li></ul></ul><ul><ul><li>More accessible interface </li></ul></ul><ul><ul><li>Live chat </li></ul></ul><ul><li>Looking into using Learning Modules </li></ul><ul><ul><li>Easier to port to new version of WebCT </li></ul></ul><ul><ul><li>More options </li></ul></ul><ul><li>Internal Statistical Report </li></ul><ul><ul><li>We can compare pre and post assessments to show the effectiveness of the training. We can also show the need for training. </li></ul></ul><ul><li>Publication </li></ul><ul><ul><li>Report to AT journal </li></ul></ul><ul><ul><li>Present at other conferences </li></ul></ul>Future Plans Adaptive Learning Programs Lab
  26. 26. <ul><li>Updating Videos and Content </li></ul><ul><ul><li>New hardware </li></ul></ul><ul><ul><li>New software </li></ul></ul><ul><ul><li>Making course more individualized </li></ul></ul><ul><ul><ul><li>Each persons disability is different </li></ul></ul></ul><ul><li>Put in exercises for students to practice skills </li></ul><ul><ul><li>Practice for potential support issues LAs will face </li></ul></ul><ul><ul><li>Lead to fewer detailed support issues </li></ul></ul><ul><li>Possibly distribute e-text using the same class </li></ul><ul><ul><li>Many students receive digital text files on CD </li></ul></ul><ul><ul><li>Other institutions distribute via CMS </li></ul></ul>Future Plans Adaptive Learning Programs Lab
  27. 27. <ul><li>Any Questions </li></ul><ul><li>Joe Humbert </li></ul><ul><ul><li>IUPUI </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>(317) 274-4378 </li></ul></ul><ul><li>Links </li></ul><ul><ul><li>Alps lab: </li></ul></ul><ul><ul><li>WebCT: </li></ul></ul><ul><ul><li>Ecourses at Purdue: </li></ul></ul><ul><li>Thanks for your time and Attention!!!! </li></ul>Questions and Contact Information Adaptive Learning Programs Lab