1. WHEN YOU
CALL FOR A
QUOTE
What To Expect From Vulcan Security Systems
WWW.VULCANSECURITYSYSTEMS.COM

2. "OUR GOAL IS TO BE A VALUE-
ADDED BUSINESS PARTNER WITH
OUR CLIENTS, TO HELP THEM
FIND SOLUTIONS TO THEIR
SECURITY-RELATED BUSINESS
PROBLEMS." Jason Maddox, President, Vulcan Security Systems
WWW.VULCANSECURITYSYSTEMS.COM

3. "If we can get on-site and do an
evaluation, we often can recommend
alternative solutions that might be
better than a competitor's proprietary
system, with more options for
expansion in the future."
WWW.VULCANSECURITYSYSTEMS.COM
INITIAL SITE VISIT
Jason Maddox, President, Vulcan Security Systems
The Key First Step

4. WHAT IS DRIVING THE
DECISION TO INSTALL
OR UPGRADE THE VIDEO
SECURITY SYSTEM?
WWW.VULCANSECURITYSYSTEMS.COM
A Deeper Evaluation:

5. WWW.VULCANSECURITYSYSTEMS.COM
The purpose for the security
system, along with the physical
attributes of the area to be
secured, guides the design.
TECHNOLOGY SHOULD SERVE THE
SECURITY NEEDS OF OUR CLIENTS.
WE BELIEVE

6. WWW.VULCANSECURITYSYSTEMS.COM
The best way to understand the business
needs for a security system is to see the
business campus and ask questions that
help us refine the objectives and desired
outcomes that might not be obvious from
verbal answers in a telephone call.

7. IN-PERSON
SITE VISITS
HELPS BUILD
TRUST.
Trust enables frank
discussions about
security challenges.
WWW.VULCANSECURITYSYSTEMS.COM

8. Defining the level of camera resolution
required to get the job done
Whether wide area coverage is more
important than superfine resolution
Whether PTZ functionality is needed
The potential value of sensor-equipped
cameras
A Site Visit Helps With

9. WE NEED TO ASSESS AND
EVALUATE EXISTING
SECURITY TECHNOLOGY
For Upgrades, System Expansions and Retrofits

10. We work with your IT Team
We find it helpful to have your
senior IT manager involved early on
to address any potential IT network
upgrades that may be needed.
WWW.VULCANSECURITYSYSTEMS.COM
IN-HOUSE IT
OUTSOURCED IT
or

11. If we can't bring an appropriate security
installation online within the available
budget, it's helpful to know that early on so
that we can recommend our prospective
customer move on to other options.
BUDGETS & PRICING
WWW.VULCANSECURITYSYSTEMS.COM
We design security systems to meet
the goals and objectives of our clients.

12. Available Here
WWW.VULCANSECURITYSYSTEMS.COM
Guide to Defining the Scope of Your
Premises Security System
https://www.vulcansecuritysystems.com/
define-scope-premises-security-system/
Additional Resource to Help You Anticipate & Plan:

13. We work around your availability to
schedule the initial site assessment.
FROM CALL TO QUOTE
WWW.VULCANSECURITYSYSTEMS.COM
How long does it take?
Normally, we have a quote and proposal
ready within three business days of our
initial site visit.

14. Cameras, Hardware Recommendations & Pricing
Installation Pricing
Information About Any Necessary IT Network Upgrades
Product Literature
Details on Our Discounted Service Plans
Details on Our Real-Time or Event-Based Monitoring
Packages (if customer wants monitoring)
OurQuotes&ProposalsInclude

15. WWW.VULCANSECURITYSYSTEMS.COM
INSTALLING YOUR SYSTEM

16. Sign Contract
Pay Initial Contract Fee (Usually 50% Upfront)
We Order Cameras , Other Equipment & Materials
(overnight delivery, typical)
We Schedule Install For Your Convenience
We Like to Have Senior Management Available at
Time of Installation for Camera Positioning
Greenlighting the Project

17. Pulling Cable
Installing Cameras
Setting up DVRs
Connecting to Network
Configuring Software
Training
WWW.VULCANSECURITYSYSTEMS.COM
Installation Includes

18. How to Remote In to View a Camera Feed
How to Access Stored Video
Real-time P-T-Z Functionality (if
applicable)
Adding New Authorized Users
WWW.VULCANSECURITYSYSTEMS.COM
Training Your Staff
System Installation Includes:

19. POST - INSTALLATION
For the first few weeks, we regularly check the cameras and network
configuration for system functionality.
Once the system is fully functional, our installation status checks end.
We offer a proactive service option plan for post-installation needs.

20. Monthly System Status Check via Remote
Log-In
Buy X Hours (you decide how many)
of Monthly Telephone Consultation
and Remote Troubleshooting Services
Lock In A Discounted Rate for On-Site Visits if
System Needs Servicing
WWW.VULCANSECURITYSYSTEMS.COM
PROACTIVE SERVICE
OPTION
Features:

21. Jason Maddox, President, Vulcan Security Systems
WWW.VULCANSECURITYSYSTEMS.COM
"We strive to provide a level of service that
eliminates one of the headaches or pain points in
your business operations. Your video security
system should be worry-free. Our proactive service
option can help make that happen."

22. Recent Example:
Customer'sITdepartmentinstalledanewfirewall
overtheweekend.Thatchangecausedthevideo
securitysystemtogooffline.Wewereabletoremote
inandreconfigurethesecuritycamerasforthenew
networksettings.Withouttheservicepackage,this
customerwouldhavehadtopayforaservice
call.Underthisclient'sservicepackage,wecould
remoteintosolvetheproblemwithouttheneedto
sendoutaservicevanorchargeforourtime.
WWW.VULCANSECURITYSYSTEMS.COM
HOW OUR PROACTIVE
SERVICE OPTION SAVES
YOU MONEY

23. MONITORING PACKAGES
WWW.VULCANSECURITYSYSTEMS.COM
LIVE / REAL-TIME MONITORING
EVENT-BASED MONITORING
Or

24. President, Vulcan Security Systems LLC
WWW.VULCANSECURITYSYSTEMS.COM
JASON MADDOX
Our service philosophy begins with the
belief that we are a value-added partner
helping our clients meet commercial
security objectives for premises and
physical security, enhanced business
operations, and risk mitigation.

25. BIRMINGHAM, ALABAMA