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Intro to the Exede Online Portal
What is my.exede.net?
VSOD Satellite Internet 888-688-1592
Start by going to my.exede.net
click on new user and
follow the prompts
VSOD Satellite Internet 888-688-1592
First Time Users: Create An Account
to create your account will
need your account num...
VSOD Satellite Internet 888-688-1592
Main My.Exede Dashboard
the main dashboard
shows your current and
remaining data time...
VSOD Satellite Internet 888-688-1592
Main My.Exede Dashboard
if you click on usage
data snapshot details
about your plan a...
VSOD Satellite Internet 888-688-1592
Click on View and Pay Bill Or Edit
VSOD Satellite Internet 888-688-1592
In The Current Bill & Payment Tab…
…you can see your
current invoice. this will
show ...
VSOD Satellite Internet 888-688-1592
The Billing History Tab…
…also shows your
previous invoices. click on
a statement dat...
VSOD Satellite Internet 888-688-1592
In the Payment Method Tab…
…you can update your
payment method just click on
Edit pay...
VSOD Satellite Internet 888-688-1592
Click The My Account Tab…
… if you need change your
mailing address or phone
number. ...
VSOD Satellite Internet 888-688-1592
When Editing Your Customer Info…
… if you need change your
mailing address or phone
n...
VSOD Satellite Internet 888-688-1592
Need More Or Less Data?
If you're looking to change
your plan you can do so by
clicki...
VSOD Satellite Internet 888-688-1592
Selecting A New Plan
Click to select the plan you
want. Review the summary
and if it ...
VSOD Satellite Internet 888-688-1592
We Are Here To Help!
My.Exceed also includes a one-
touch link to our Help Center
and...
VSOD Satellite Internet 888-688-1592
Add a desktop shortcut
Be sure to add My.Exede as a
bookmark on your browser.
You can...
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What is the my.exede.net portal?

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Exede has a great portal to check your balance and how much Satellite Internet data you have used. You can also update your plan, or just add more data for the month. You can edit your address or even find help on your specific question.

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What is the my.exede.net portal?

  1. 1. Intro to the Exede Online Portal What is my.exede.net?
  2. 2. VSOD Satellite Internet 888-688-1592 Start by going to my.exede.net click on new user and follow the prompts
  3. 3. VSOD Satellite Internet 888-688-1592 First Time Users: Create An Account to create your account will need your account number which you can find on your confirmation email you can also use the MAC address which is located on the back of your modem
  4. 4. VSOD Satellite Internet 888-688-1592 Main My.Exede Dashboard the main dashboard shows your current and remaining data time left in your monthly billing cycle and up to date billing and account information.
  5. 5. VSOD Satellite Internet 888-688-1592 Main My.Exede Dashboard if you click on usage data snapshot details about your plan and the Buy More section if you're nearing your monthly data limit you can buy more data by selecting the amount you need.
  6. 6. VSOD Satellite Internet 888-688-1592 Click on View and Pay Bill Or Edit
  7. 7. VSOD Satellite Internet 888-688-1592 In The Current Bill & Payment Tab… …you can see your current invoice. this will show any amount due as well as an itemized statement of charges and fees. if this is your first invoice you may see some installation fees and service charges and lease fees on here.
  8. 8. VSOD Satellite Internet 888-688-1592 The Billing History Tab… …also shows your previous invoices. click on a statement date to review that month's charges also in this section
  9. 9. VSOD Satellite Internet 888-688-1592 In the Payment Method Tab… …you can update your payment method just click on Edit payment method and filling the required information to update a credit card or bank account/ you can also make a one-time payment here by entering your account information and the amount you'd like to pay. you also have the option of selecting a new credit card or bank account for this payment.
  10. 10. VSOD Satellite Internet 888-688-1592 Click The My Account Tab… … if you need change your mailing address or phone number. Simply go to the My Account tab and click on customer contact information and then click on the blue bar to edit your customer info.
  11. 11. VSOD Satellite Internet 888-688-1592 When Editing Your Customer Info… … if you need change your mailing address or phone number. Simply go to the My Account tab and click on customer contact information and then click on the blue bar to edit your customer info.
  12. 12. VSOD Satellite Internet 888-688-1592 Need More Or Less Data? If you're looking to change your plan you can do so by clicking on the Change My Plan link. Here you'll see what plans are available in your area.
  13. 13. VSOD Satellite Internet 888-688-1592 Selecting A New Plan Click to select the plan you want. Review the summary and if it looks ok click Submit to change. Once your modem powers down and back up your new plan will be in effect. Easy Peezy Lemon Squeezy!
  14. 14. VSOD Satellite Internet 888-688-1592 We Are Here To Help! My.Exceed also includes a one- touch link to our Help Center and taps to connect to your customer service via chat, email, or phone.
  15. 15. VSOD Satellite Internet 888-688-1592 Add a desktop shortcut Be sure to add My.Exede as a bookmark on your browser. You can also add a shortcut to the page on your Windows desktop. Do this by right clicking on your desktop, click new and then shortcut. Type http://my.exede.net as location and click Next. Name shortcut something you'll remember like Exede Info and then click Finish.

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