VRCs & Technology

760 views

Published on

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
760
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • There are simply going to be situation in which it doesn’t make sense to open an actual VRC -must decide based upon the situation\n
  • \n
  • \n
  • \n
  • In Haiti, victims trapped under rubble used Facebook to reach out for help\nCan use FB to share emergency plans and establish emergency networks\n
  • Trusted info, Hashtags, Monitoring trends, Fundraising, Timely Communication tool (New Zealand earthquake and Mitaka City in Japan - rolling blackouts called off for a specific day - crashed website initially, sent out via Twitter)\n
  • \n
  • This presentation\nNext slide\n
  • Deepwater Horizon Oil Spill - residents texted photos of oiled birds to LA Bucket Brigade, whose maps helped volunteers identify areas most in need of clean up\nWhat about use for an extreme heat emergency?\n
  • \n
  • \n
  • \n
  • Online message boards used by American Red Cross for family reunification\n
  • \n
  • Google maps are being used for geolocation monitoring - road closures, real time data collection, alternate transportation routes\n
  • \n
  • What if volunteers check in at a particular location, allowing for easier tracking? \n
  • \n
  • Swahili word for “Testify” - Used in Haiti to connect volunteer health care providers with distressed areas. Other examples: reports of violence in Kenya, theft from neighborhood watch\n
  • Swift River - born out of need to understand and act upon massive amounts of crisis data that can overwhelm communities in first 24 hours after a disaster. Filters and verifies real-time data from channels like Twitter, SMS, email and RSS feeds\n
  • Beta. Monitor elections, curate local resources, map crisis info (collect info from cell phones, news and web, aggregate it, visualize it in a map and timeline).\n
  • help curate new body of knowledge, document lessons learned from volunteer response, convene technologically skilled folks. Open data platform. Used in Haiti, Chile and Japan earthquakes, floods in Thailand, Nashville and Pakistan.\n
  • Some ERs have waiting times available via app or RSS feed or tweets\nCDC developed widgets that provide credible health info and can be embedded in other websites\n
  • \n
  • \n
  • \n
  • Important to create credible presence and voice in advance - some networks lend themselves to greater credibility (FB v Twitter, for example)\nChoose how and when to use social media and tech, make sure firewalls and security are in place when needed\nMobile devices more accessible than desktops and laptops\nAlways have to monitor, best to develop strategies in advance\n
  • \n
  • \n
  • \n
  • \n
  • \n
  • VRCs & Technology

    1. 1. Incorporating Technology into Disaster Volunteer Management Presented August 2011 At the Disaster Boot Camp Hosted by the Hands On Network/ Points of Light Institute
    2. 2. Introduction
    3. 3. Goals
    4. 4. Goals Provide an introduction to social media and technology
    5. 5. Goals Provide an introduction to social media and technology Discuss opportunities available pre-disaster for utilizing social media and technology to enhance programs and engage volunteers
    6. 6. Goals Provide an introduction to social media and technology Discuss opportunities available pre-disaster for utilizing social media and technology to enhance programs and engage volunteers Incorporate technology into VRC model
    7. 7. Goals Provide an introduction to social media and technology Discuss opportunities available pre-disaster for utilizing social media and technology to enhance programs and engage volunteers Incorporate technology into VRC model Discuss Virtual VRCs
    8. 8. Goals Provide an introduction to social media and technology Discuss opportunities available pre-disaster for utilizing social media and technology to enhance programs and engage volunteers Incorporate technology into VRC model Discuss Virtual VRCs Discover ways in which technology is currently being used in disasters & emergencies in order to consider how it could be incorporated into managing volunteers in times of disaster (including VRC model)
    9. 9. Technology How are you currently using technology and social media? • Personally • Professionally
    10. 10. Technology – Trends
    11. 11. Technology – Trends Sharing via social networks
    12. 12. Technology – Trends Sharing via social networks Storytelling
    13. 13. Technology – Trends Sharing via social networks Storytelling Geolocation & Mapping
    14. 14. Technology – Trends Sharing via social networks Storytelling Geolocation & Mapping Mobile technology
    15. 15. Technology – Trends Sharing via social networks Storytelling Geolocation & Mapping Mobile technology Crowdsourcing
    16. 16. Technology – Trends Sharing via social networks Storytelling Geolocation & Mapping Mobile technology Crowdsourcing Monitoring messaging
    17. 17. Opportunities Establish your organization as a trusted voice prior to disaster Promote clear and unified messaging across all platforms Consider using social media to keep volunteers informed and engaged Promote successes and stories via photos and video Make it easy for folks to share content via social networks
    18. 18. Opportunities Cloud-based storage of data • Google Docs • Drop Box (encrypted)
    19. 19. Volunteer Reception Centers - trends Video: http://volunteerhoward.org/2010/09/volunteer-mobilization-center-regional-exercise/ Incorporating technology into VRC Model Preparing local nonprofit and governmental agencies to receive unaffiliated volunteers Recruiting, retaining, managing, tracking and recognizing volunteers using technology Virtual VRC
    20. 20. Volunteer Reception Centers Incorporating technology into VRC process • Often overlooked • Plan for staging related to resource availability • Start with paper and pencil - What would change if you had power? - What would change if you had phones or mobile networks available? - What about access to the internet?
    21. 21. Virtual VRC There are situations in which it may make more sense to operate a VRC virtually • Ideas?
    22. 22. Opportunities – Heavy Snowfall Volunteers may not be able to get out to help If they could, do you want them going to a VRC?
    23. 23. Opportunities – Health EmergencySocial distancingor quarantinesituationsSafety ofvolunteers andsafety of thosebeing served –what protectionsare in place? A"ribuon
Noncommercial
Some
rights
reserved
by
TheKarenD
    24. 24. Virtual VRC * What does a virtual VRC entail? • Pre-position website banner • Consistent messaging • Create a call center, if feasible, or develop an alternate way to provide clear direction for potential volunteers and partner agencies • Begin identifying opportunities • Connect via social media
    25. 25. Social Media
    26. 26. *
    27. 27. *
    28. 28. Crowdsourcing * What is crowdsourcing? Examples
    29. 29. *
    30. 30. Sharing Content – blogs & websites
    31. 31. Technology – Video & Photos Tell your story with video and photos
    32. 32. *
    33. 33. *
    34. 34. QR Codes (our
website) h"p://www.netwitsthinktank.com/mobile/scanning‐ for‐good‐how‐nonprofits‐can‐use‐qr‐codes.htm
 h"p://www.bethkanter.org/qr‐codes‐electronic‐devicesnonprofits‐ and‐concert‐eque"e/

    35. 35. Geolocation * “As simply as I can put this, Foursquare is about place and identifying yourself through that.  It is a celebration of the visitor—the people who crossed the river, who made it in the door and decided to identify themselves with us…right here at 40.67124,-73.963834.” – Shelly Bernstein, Brooklyn Museum h"p://socialmediatoday.com/ index.php?q=SMC/185852
 h"p://nonprofitorgs.wordpress.com/ 2011/03/30/how‐to‐claim‐your‐ nonprofits‐spot‐page‐on‐gowalla/

    36. 36. Opportunities - Technology Information storage and accessibility Volunteer updates & notification using technology (text messaging, social media) Volunteers sharing opportunities and experiences with their social networks Photo Credit: Nokton, Creative Commons some rights reserved: http://www.flickr.com/photos/nokton/4621778766/
    37. 37. *
    38. 38. *
    39. 39. *
    40. 40. *
    41. 41. Opportunities * – Mobile Technology Mobile-friendly websites Mobile Apps for volunteer recruitment and management A"ribuon:
Noncommercial
Some
rights
reserved
by
Naonwide
Insurance
    42. 42. Challenges * Inaccurate information Anonymous or unconfirmed users Privacy issues & confidentiality Accessibility Monitoring
    43. 43. Resources – Volunteer Management National VOAD Volunteer Management Committee:• Documents: http://www.nvoad.org/index.php/resource-library/documents/ cat_view/46-volunteer-management-.html• Volunteer Bill of Rights HandsOn Network & Points of Light Institute:• http://www.handsonnetwork.org/• http://www.pointsoflight.org/ Others?
    44. 44. Resources – Nonprofit Tech & Social MediaNTEN (Nonprofit Technology Network): http://www.nten.org/Tech Soup: http://www.techsoup.org/We Are Media: http://www.wearemedia.org/Tool+BoxFrogloop – care2’s nonprofit marketing blog : http://www.frogloop.com/Netwit’s ThinkTank - http://www.netwitsthinktank.com/John Haydon – Social Media Marketing for Nonprofits: http://www.johnhaydon.com/Beth’s Blog - How Nonprofit Organizations Can Use Social Media to PowerSocial Networks for Change: http://www.bethkanter.org/The Future of Nonprofits (book released 2011): http://www.thefutureofnonprofits.com/
    45. 45. Links Articles • Japan Quake Popularizes Disaster Apps: http://www.usatoday.com/tech/news/2011-03-17-disaster-apps.htm • Japan disaster sparks social media innovation: http://www.usatoday.com/tech/news/2011-03-31-Japan-social-media-innovations.htm# • Integrating Social Media into Emergency-Preparedness Efforts (New England Journal of Med): http://www.nejm.org/doi/full/10.1056/NEJMp1103591 • How to Prepare for Disaster Using Social Media (Mashable): http://mashable.com/2010/03/09/prepare-disaster-social-media/ • Natural disaster? There’s an app for that: http://www.computerworld.com/s/article/9214318/Natural_disaster_There_s_an_app_for_that? taxonomyId=77&pageNumber=1 • How Social Media Impacts Disaster Response: http://www.smartplanet.com/blog/pure-genius/how-social-media-impacts-disaster-response/6849 • Hands on Blog: http://handsonblog.org/2011/02/28/social-media-and-mobile-tech-in-disaster-response/ • Social Media Plays Key Role in Boulder Fire: http://www.lostremote.com/2010/09/07/twitter-social-media-boulder-fire/ Emergency Social Data Summit (American Red Cross): http://crisisdata.wikispaces.com/ Social Media in Disasters and Emergencies (American Red Cross - data July 2010): http://www.redcross.org/www-files/Documents/pdf/other/ SocialMediaSlideDeck.pdf Joplin Facebook page: https://www.facebook.com/joplinmo?sk=wall Crisis Commons: http://crisiscommons.org/ Ushahidi: http://www.ushahidi.com Presentation: • Community During Crisis: What governments can learn from the Boulder Fire: http://www.slideshare.net/BrandBehavior/community-during-crisis- what-governments-can-learn-from-the-boulder-communitys-usage-of-social-media-during-the-boulder-fire-revised Video: • Medecins Sans Frontieres Avril Benoit and how social media rode to the rescue in Haiti): http://www.youtube.com/watch?v=2zk9ghpwIJw • HoCoMoJo: Howard County Blizzard: http://www.youtube.com/user/HoCoMoJo#p/u/45/YB7waUlmlC4
    46. 46. Questions & Thank YouQuestions?Thanks! Mickey Gomez Executive Director Volunteer Center Serving Howard County 410.715.3176 mickey@volunteerhoward.org www.volunteerhoward.org

    ×