Voice sa2011 jaco voigt - presentation slidesAre you providing your customers with voice solutions that are still relevant today? - By Jaco Voigt

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Voice sa2011 jaco voigt - presentation slidesAre you providing your customers with voice solutions that are still relevant today? - By Jaco Voigt

  1. 1. Jaco Voigt Are you providing your customers with voice solutions that are still relevant today?
  2. 2. “ Razzle Dazzle ” Buzzwords Next Generation; Deregulation; VoIP; Cost Saving MOS Score; Jitter; Latency; Denial-of-Service Compression; Unified Communications; VoWiFi IP Telephony; Interconnect; Codec; QoS ; Diginet PoP; Broadband; IP Phone; Cloud Communications
  3. 3. State of the Industry <ul><li>The industry HAS changed - deregulated </li></ul><ul><li>Good for consumers - more difficult for solution providers </li></ul><ul><li>Lots and lots of competition - over 400 licensed operators </li></ul><ul><li>Confused, unsure customers with unrealistic expectations </li></ul><ul><li>Technology Vendor driven – who’s interest? </li></ul><ul><li>Steep learning curve – constant change </li></ul><ul><li>Lack of focus </li></ul><ul><li>LOTS OF OPPORTUNITY </li></ul>
  4. 4. Building Blocks Assessment Technology Network Monitoring Savings Control
  5. 5. Summary Playing field is more level than in a long time Market is filled with opportunities Educate customers – DON’T confuse Be clear about your offering If you don’t add value, you are dead in the water

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