©2014 VoiceFirst™ by Honeywell | All Rights Reserved | 412-206-1225 | www.VoiceFirstSolutions.com | 1
WHITE PAPER
A Day in...
©2014 VoiceFirst™ by Honeywell | All Rights Reserved | 412-206-1225 | www.VoiceFirstSolutions.com | 2
WHITE PAPER
As she w...
©2014 VoiceFirst™ by Honeywell | All Rights Reserved | 412-206-1225 | www.VoiceFirstSolutions.com | 3
WHITE PAPER
Anita’s ...
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A Day in the Life of a Nurse with VoiceFirst

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http://voicefirstsolutions.com/ - Experience a typical work day for a nurse with VoiceFirst to see how clinicians can benefit from the increased efficiency and streamlined workflows enabled by a voice recognition solution. With EMR voice overlay, clinicians are freed from the burden of manual electronic documentation and have more time to focus on patients.

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A Day in the Life of a Nurse with VoiceFirst

  1. 1. ©2014 VoiceFirst™ by Honeywell | All Rights Reserved | 412-206-1225 | www.VoiceFirstSolutions.com | 1 WHITE PAPER A Day in the Life of a Nurse with VoiceFirst EHR voice overlay profoundly changes the way nurses and clinicians retrieve patient information and document care. Using intuitive voice commands and real-time audio feedback from the EHR, clinicians can increase efficiency, streamline workflows, and decrease documentation time to improve patient engagement. At the start of her shift, Anita logs on to VoiceFirst and puts a Bluetooth® headset in her ear. She checks her smartphone screen to review her assigned tasks and patient list, then slides the smartphone into her pocket. She feels confident and empowered that this is the only technology she will need to document patient care as she moves freely from patient to patient. Stacy starts her shift by searching for an open computer kiosk to review her tasks and assigned patients. Preparing for the Shift ANITA STACY Consider the typical day in the life of two nurses, Anita and Stacy. They are both IV nurses at 300 bed hospitals. The CIO at Anita’s hospital recently deployed hands-free voice recognition and documentation technology from VoiceFirst to all clinicians. Stacy’s hospital doesn’t have any voice recognition system in place and still relies on typing into computers to enter patient information into the EHR. Even though charting is done on the computer at Stacy’s hospital, data entry is still a very time consuming process. In fact, she spends up to 33% of each workday on documentation, leaving less time to focus on providing patient care. VS Anita uses EMR Voice Overlay Stacy uses cart-based and laptop EMRs
  2. 2. ©2014 VoiceFirst™ by Honeywell | All Rights Reserved | 412-206-1225 | www.VoiceFirstSolutions.com | 2 WHITE PAPER As she walks toward her first patient’s room, Anita begins to retrieve pertinent medical information using VoiceFirst. She simply says, “Review allergies” and VoiceFirst instantly queries the EHR and responds to Anita with the patient’s allergy information. The response is played discretely into Anita’s ear via the Bluetooth® headset and is also displayed on the smartphone screen so Anita can access the information in whichever format is most convenient. She continues to quickly retrieve current information from the patient’s medical history while assessing the patient before performing the IV insertion. With VoiceFirst, Anita is always in control of the patient data and has instant access to the entire patient record at the point of care. Because there is not a computer in her first patient’s room, Stacy accesses the patient’s medical record at a computer kiosk in the hallway. While she’s reviewing allergies, a coworker stops to chat about yesterday’s staff meeting. Stacy loses her train of thought and has to review the information again before walking into the patient’s room. Reviewing Patient Information ANITA STACY VS With VoiceFirst, Anita can document every detail of the evaluation and treatment directly at the point of care, ensuring accurate and complete data is entered into the EHR. For example, after inserting an IV, Anita can use natural speech to record the details of the service. She speaks into her headset, “Inserted peripheral IV 20 gauge, left brachial, flushed with 5 cc normal saline, line intact, mother in room, patient tolerated procedure well.” Stacy attends to her first patient of the day. The computer kiosks are all occupied by other clinicians, so she jots down her IV assessment and treatment outcome notes on a piece of paper. After completing the IV insertion, she finds the computer kiosks are still occupied. Stacy doesn’t want to get too far behind schedule, so she decides to hold off on documenting the rest of her patient care notes until the end of the patient visit. Documenting Care ANITA STACY VS As Anita moves on to her next patient, VoiceFirst is automatically saving the information she voice recorded to the EHR. VoiceFirst’s Smart Form Field entry populates Anita’s documentation into the appropriate EHR fields, so she never has to navigate multiple screens or illogical sequences to find the correct field . Best of all, Anita never has to stop at a keyboard terminal or computer kiosk. When Stacy finally finds an open computer, she inputs the data based on her hard-to-read handwritten notes, filling in the gaps to the best of her ability from memory. She has a hard time remembering some of the exact details of the patient visit, so she has to double back and check the patient again. To make matters worse, Stacy is a weak typist. After finishing the documentation, she realizes she’s already behind schedule. She knows it’s going to be along day, so she stops in the break room for a quick cup of coffee to boost her energy before seeing her next patient. Documenting in the EHR ANITA STACY VS
  3. 3. ©2014 VoiceFirst™ by Honeywell | All Rights Reserved | 412-206-1225 | www.VoiceFirstSolutions.com | 3 WHITE PAPER Anita’s lunch break is interrupted with an urgent task – one of her patients just pulled out his critical IV access. Anita rushes to her patient’s room, assesses the situation, and reinserts the IV, documenting the process with her voice along the way. She makes sure her patient is comfortable, then washes her hands and returns to the break room to finish her lunch, knowing that VoiceFirst is handling the documentation for her. By the time Stacy reaches a stopping point, she only has about 15 minutes for a lunch break. She sits down in the break room and begins eating her lunch. A few minutes later, Stacy is alerted that one of her patients has removed his critical IV access. She abandons her lunch and heads to the patient’s room. Upon completing the procedure, Stacy washes her hands and stops at the computer to document. By the time she finishes documenting, her lunch break is over and she must start her next round of patient visits. Responding to Unexpected Issues ANITA STACY VS Thanks to VoiceFirst’s efficient documentation process, Anita finishes her shift on time and goes home to enjoy dinner with her family. Her job satisfaction and morale remain high and she feels great knowing she maximized the time spent treating and educating patients. Stacy was hoping to leave work on time today, but she still has some documentation to do before she leaves. When she’s finally finished, she heads home feeling completely exhausted and disappointed that she missed out on some quality family time. She hopes tomorrow will be different. End of Shift Procedures ANITA STACY VS As you can see, VoiceFirst promotes overall clinical efficiency by reducing documentation time, increasing time for direct patient care, streamlining workflows, and increasing clinician job satisfaction. CIOs who empower their clinical staff with point of care EHR voice overlay capabilities will realize a boost in productivity and patient engagement. About VoiceFirst by Honeywell VoiceFirst by Honeywell is the leader in providing innovative clinical workflow solutions to mobile clinicians that reduce the time spent at computers and away from patients. By leveraging a revolutionary voice technology, clinicians empowered with VoiceFirst are able to spend more time at the bedside, reduce charting time by fifty percent, and realize better clinical outcomes. VoiceFirst is a one-of-a-kind, hands-free voice technology that overlays clinical workflows in any EHR. Clinicians can be com- pletely mobile while using voice to retrieve data or document care. VoiceFirst by Honeywell and Vocollect by Honeywell have more than 20 years of experience in designing and deploying robust voice solutions to optimize and simplify performance for the mobile worker across multiple industries.

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