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MURAL Webinar: Empowering Remote Teams To Collaborate Visually

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In this webinar, Maura Hoven (Sr. Product Designer, UserTesting) will share the methods she applies to her mostly-remote team of designers, engineers and researchers so they can regularly flex their design muscles - getting everyone involved, on board, and making design a habit that fits alongside their day-to-day obligations.

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MURAL Webinar: Empowering Remote Teams To Collaborate Visually

  1. 1. 3 methods for remote collaboration Maura Hoven, Product Design @ UserTesting
  2. 2. My teammates or customers have inspired my best work
  3. 3. Image: Andrey_Popov | Shutterstock.com .
  4. 4. Your customers value things you don’t.
  5. 5. Your teammates are smarter than you.
  6. 6. San Francisco Atlanta Mountain View
  7. 7. Creative collaboration @UT Design sprints Design spikes Mini-methods
  8. 8. Creative collaboration @UT Design sprints Design spikes Mini-methods
  9. 9. Design time
  10. 10. 1. How Might We? Ideation
  11. 11. Discover Define Develop Deliver problem Solution Double Diamond adapted from the UK Design Council . Definition
  12. 12. You’ll need 1 MURAL board An agenda and requirements A team A group videochat tool
  13. 13. The process
  14. 14. Think alone, then think together
  15. 15. Think alone Think together, silently! Template available mural.co/user-stories/maura .
  16. 16. Be flexible. Demand participation...
  17. 17. Go forth and be creative!
  18. 18. 2. Flow jam
  19. 19. Discover Define Develop Deliver problem Solution Double Diamond adapted from the UK Design Council . Definition
  20. 20. You’ll need 1 Master MURAL board 1 Private MURAL board for each team member An agenda and requirements A team, already prepped with the exercise A group videochat tool
  21. 21. The process Lay foundation: background info, requirements, goals and agenda 10 mins Develop a UX flow (individually) in MURAL 20mins Consolidate work into a Master MURAL 5 mins Review individually voting on best ways of achieving each requirement. 10mins Review + discuss votes 5 mins Synthesize into a ‘hero’ flow 10 mins
  22. 22. Define your guardrails.
  23. 23. Think alone Requirements agreed upon in advance
  24. 24. Think together, silently!
  25. 25. Synthesize!
  26. 26. Set an agenda, with a clear goal.
  27. 27. 3. Hierarchy Slam
  28. 28. Discover Define Develop Deliver problem Solution Double Diamond adapted from the UK Design Council . Definition
  29. 29. You’ll need 1 MURAL board for each participant An agenda A group videochat tool A teammate or customer
  30. 30. The process Recruit participants: explain any background information. 2 mins Define hierarchy (individually) in MURAL 5 to 15 mins Review and discuss “why did you do that?” 5 mins Consolidate If applicable, capture any trends or themes. 10 mins
  31. 31. 1. How Might We? Ideation 2. Flow jam 3. Hierarchy Slam
  32. 32. Define your guardrails.
  33. 33. Set an agenda, with a clear goal.
  34. 34. Think alone, then think together
  35. 35. Be flexible. Demand participation...
  36. 36. Your customers value things you don’t.
  37. 37. Your teammates are smarter than you.
  38. 38. Faster alone, further together
  39. 39. Questions?
  40. 40. Join us! product, design, research, data science in SF and Atlanta usertesting.com/about-us/jobs
  41. 41. Thank you! +

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