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Detox Your Business Culture! 5 Ways That CEOs Can Lead the Way


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We all make mistakes. We wouldn’t be human otherwise. But running a business isn’t just about profit and loss. Unwittingly we, as business leaders, sometimes make the mistake of creating a toxic business culture which can do as much damage as a cyberattack.

Disgruntled staff can lead to your reputation suffering. It isn’t easy to get new recruits when rumours suggest the company is not a happy place to work. Recruitment is expensive. It is much better to keep the staff you have got. Just as a pilot does pre-flight checks, mid-flight checks and pre-landing checks, as a business leader, you should too.

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Detox Your Business Culture! 5 Ways That CEOs Can Lead the Way

  1. 1. Detox Your Business Culture! 5 Ways That CEOs Can Lead the Way Take a Moment to Check Out Whether Your Business Has a Toxic Work Culture and Follow 5 Simple Steps to Put Things Right
  2. 2. What Does A Toxic Business Culture Look Like?
  3. 3. A new employee can often sense toxic business behaviour from day one.
  4. 4. Their new colleagues may be standoffish or reluctant to show them the ropes.
  5. 5. Staff go along to team meetings but find themselves being quietly ridiculed or marginalised.
  6. 6. Managers are quick to show staff solutions but slow to share their thinking process. They may be too busy or unwilling to take time to explain.
  7. 7. It becomes obvious that employees are keeping their heads down to avoid the office politics. They feel under pressure to take sides.
  8. 8. Staff are asked to do jobs outside of their field of expertise. They struggle but dare not ask for help.
  9. 9. 5 Ways to Detox Your Business Culture, If You Need To
  10. 10. 1. Strong leaders take on board what their staff are telling them. Their view may be counter to yours but they are doing the job on a day-to-day basis.
  11. 11. “Don’t believe your own brilliance.” Arne Sorenson, Chief Executive Officer, Marriott Hotels.
  12. 12. 2. As the CEO you are used to coming up with a solution very quickly. Be explicit when talking through your thinking processes with staff.
  13. 13. 3. Look at your own values. Do they align with those of the company? Make sure your business philosophy is about action and not just words if you want staff to believe in you.
  14. 14. 4. Allow people to excel. Trying to get everyone to be all things to all people will simply water down their skills. Respect your employees. Acknowledge their contributions.
  15. 15. 5. Short-term highly visible victories will help win support for change. These offer a sense of accomplishment.
  16. 16. Takeaways: Introduce a method of finding out what your staff really think. Ensure your values as a CEO align with those of the company. Give staff highly visible short-terms wins to show change works. Listen and act on staff ideas. Show you respect the skills of your employees.
  17. 17. Find Out How to Build a Healthy Business Culture. Download: The Business Leader’s Library. Vol 2: Business Culture DOWNLOAD NOW!