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What’s New in VisibleThread Words Matter
Part 1:
VT Docs 3.0 Update
Part 2:
Our Journey beyond a Proposal Tool to wider
organisation value
▪Communications Suite,
▪VT Readability,
▪eMail server.
Part 1.
What’s New in VT Docs 3.0
https://www.visiblethread.com/products/visiblethread-docs/
VT Docs 3.0 – Availability & General Notes
▪ VisibleThread Docs 3.0 is available now in the cloud!
▪ 8 months in the making and lots of exciting new
features. Driven by user feedback.
▪ Live in the cloud. You’ll see all capability there today.
▪ Will be available as a FREE upgrade for on-premise
customers with current subscription or maintenance
agreement in May 2018.
▪ Any questions on any of the capabilities, mail
support@visiblethread.com
https://www.visiblethread.com/products/visiblethread-docs/
Summary of New Capability in 3.0
▪ New UI – complete overhaul
– Most areas affected
– New sidebar
▪ Excel Compare
▪ Sub-folders
▪ Mass Import/Export for Readability
Whitelisting
▪ Bug Fixes & Performance Improvements
New UI
https://www.visiblethread.com/products/visiblethread-docs/
New UI
https://www.visiblethread.com/products/visiblethread-docs/
New UI - New Sidebar
Sidebar
https://www.visiblethread.com/products/visiblethread-docs/
New UI - Drag-drop in folder view
Drag / drop
https://www.visiblethread.com/products/visiblethread-docs/
New UI – Mega buttons
Mega-
buttons
Excel Compare
https://www.visiblethread.com/products/visiblethread-docs/
Why did we want to create a new compare for excel?
Mostly Customer Feedback like this one:
“Can you do a compare of excel documents in visible
thread?”
“We are working a large Army bid and the
government just issued an Amendment which
includes 30 excel files that were revised. They did
not mark the changes.”
https://www.visiblethread.com/products/visiblethread-docs/
Excel Compare – how do you do it today?
▪ Try googling “comparing spreadsheets in excel”.
▪ Results look techie and a bit like this:
https://www.visiblethread.com/products/visiblethread-docs/
Excel Compare – how do you do it today?
▪ Multiple approaches
▪ Most are code
based
▪ Require coding skills
https://www.visiblethread.com/products/visiblethread-docs/
...and here’s a sample result
https://www.visiblethread.com/products/visiblethread-docs/
How it works?
- Folder with excel files
- Originated from
FedBizOpps
https://www.visiblethread.com/products/visiblethread-docs/
How it works
- Choose Excel Files
- Check the boxes against each one.
https://www.visiblethread.com/products/visiblethread-docs/
Sample Output - Summary
- Summary View
- Sheet by Sheet
Comparison
https://www.visiblethread.com/products/visiblethread-docs/
Sample Output – Detail of “Sheet vs. Sheet”
Sheet vs Sheet Compare
Sub-folders
https://www.visiblethread.com/products/visiblethread-docs/
Sub-folders
▪ In response to customer demand
▪ Various ways of structuring:
– By contract/RFP
– By person
– By group
▪ Advantages of folders
– easier to archive off old folders into one ‘Archive’ type folder
– better results in folder level views. Slice and dice the foldders as
you need
https://www.visiblethread.com/products/visiblethread-docs/
Sub-folders
Grouping
Examples
Grouping Related
Documents
Part 2.
VT Communications Suite, VT
Readability & eMail service launch.
Our Journey beyond Proposals
Digital Transformation - Government
• Measure & improve the quality & readability of communications.
• Support the Digital Service Standard mission.
• Easily Audit & Report on readability improvements across the
organisation.
Project Objective:
Digital Transformation Agency
Digital Transformation Agency
Show Baseline Improvement Metrics
Case Study
A strategic approach to efficient content
development & review
Past Engagements
DIIS Findings
• Emphasis on quality content (aligned with DTA’s Web Content Accessibility Guidelines)
• Significant web page reduction from 3,000 to 1,000 today.
• Delegation of content responsibility down the line – has resulted in improved content
quality in a faster turnaround time
• Useful as an independent ‘arbitor’ especially when working with SMEs to guide them
towards improved readability of jargon or overly technical content.
• Demonstrates value of continuous improvement.
• Improvement and efficiencies across workflow process - prior to VT this work was done
manually in Word, with screen scrape of content plagued with time consuming
functionality problems
• Full corporate knowledge management - content captured in a consistent way.
• Excellent driver in demonstrating the difference well written content makes for users’
readability
How Do We Help?
Central Publishing Team
Content
Authors
http://www.visiblethread.com/products/visiblethread-marketing-suite/
Current Process
http://www.visiblethread.com/products/visiblethread-marketing-suite/
VisibleThread Communications Suite – Supporting your Lifecycle
Solutions for Audit and Oversight
VT Docs
Audit thousands of docs
VT Web
Audit thousands of webpages
http://www.visiblethread.com/products/visiblethread-marketing-suite/
VisibleThread Communications Suite – Supporting your Lifecycle
VT Readability
Readability analysis for a single doc, URL or Text.
Solutions for Content Creators
VT Readability eMail Service
Submit PDF or Word doc for score.
VT Usage Monitor
Monitor adoption & usage
Solutions for the Improvement Journey:
User authors content in an MS Word document (.docx)*
Content Author User Journey - step 1:
User submits document via email (as an attachment) to a dedicated email
address (e.g. analyze@readability-<your-domain-name>.com )
Use of VisibleThread email address will remove
the need for any internal IT workload.
Document is processed by VisibleThread Readability Engine
Content Author User Journey - step 2:
On completion an email is sent to the user with the following:
- Top line stats (coloured) Long Sentences, Passive Voice, Readability, Grade Level
Content Author User Journey - step 3:
Annotated document as an
attachment is returned to user.
Note: If user submits a PDF or Word
Document instead of a.docx then an
excel output will be returned instead
of annotated output
Content Author User Journey - step 4:
Fix the content in MS Word & re-submit
analyze@readability-inbox.visiblethread.com
Transforming Your Customer Journey?
Step 1: Create Baseline – Analyse Readability of White Papers etc
Step 2: Compare Language used by Writers, SME’s, Divisions
Step 3 Create Dictionaries - Language used v Language Preferred
References & Digital Service Standards
Helpful Resources:
Testing Content:
https://gds.blog.gov.uk/2016/04/06/guest-post-looking-at-the-different-ways-
to-test-content/
Christine Cawthorne & Emleigh Barnes
Readability versus Comprehension:
https://www.nngroup.com/articles/cloze-test-reading-comprehension/
Jakob Nielsen
How to do this consistently, accurately and
measurably?
Checklist for Plain Language
• Write for the average reader
• Organize to serve the reader’s needs
• Use active voice
• Use short sentences
• Use “you” and other pronouns
• Use short sections
• Use the simplest tense possible
• Use base verbs, not hidden verbs
• Avoid noun clusters
• Use concrete, familiar words
• Omit excess words
• Place words carefully
• Have useful headings
• Use lists
• Use tables
• Use “must” not “shall” to express requirements
TBS Style Guide:
• Plain Language
• Active Voice
• Avoid Jargon
• Short Sentences
• Verify Readability
• etc.
How to do this consistently, accurately and measurably?
Thanks
Q&A

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