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Vishal_M_Rajput Resume

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Vishal_M_Rajput Resume

  1. 1. 1 Vishal M Rajput 8 Anand Vihar Bungalows’ I.O.C- Road Nr. Tragad Gam Chandkheda Ahmadabad – 70 E-mail: Mo: +91 903 324 7908 Profile Summary & Objective More than 2 years of experience as a team leader in manage information technology, focused with best individual as well as groups’ efforts in achieving organization goals and to have continuous self-development by the way of learning and exposure through new assignments. Academic Chronicle  MSc. I.T I.M.S from Gujarat University in 2013-14 with 82%.  Bachelor of Sci. from C.U.Shah Science College, Gujarat University 2012  Completed 1 year training of Advanced and Professional Hardware & Networking from IIHT Limited, A ’bad in 2010.  Higher Secondary (Standard XII-Sci.),from N.H.H.S Higher Secondary 2009  S.S.C from N.H.H.S Higher Secondary Gujarat education board 2007 Experience  Having 2.5 year of experience as Team Leader at Acute Informatics on Wipro Project (ESIC/ESIS), since January 2014. Work Profile  Handling team of 26 Engineers for ESIC/ESIS Locations in Gujarat state.  Providing IT Support to 147 Locations across Gujarat state.  Handling service requests and follow-up until closure over email, phone, help-desk and live chat.  Track all issues in a ticketing system, call analysis’s, monitors till closer and provide timely resolution.  Network operations and problem resolution.  Respond to alerts/alarms according to standard operating procedures.  Direct coordination with team, user and central team for timely resolution of incidents.  Driving and completion of Physical Asset Verification, Daily & Monthly Checklist, Preventive Maintenance, Software installation and up-gradation, Drill Activity.  Maintaining SSR, IMAC and DIR reports.  Maintaining confidentiality with regard to the information being processed and also providing on-the-job training to new staff members.  Ensure escalations are handled in a professional, timely and consistent manner.  Handling Desktop & Network related quarries, managing cisco VoIP phones, Configuring & managing Suse Linux servers, configuring thin-client.  Handling more than 500+ users.  Creating Technical Tips for Engineers and shares on interval basis.
  2. 2. 2 Certification  Microsoft Certified Technology Specialist  Configuring and managing Server Virtualization with Windows Server Hyper-V and System Center Specialist (074-409)  MCTS: Windows Server 2008 Active Directory, Configuration (70-640)  To View My Certification Detail Click Here : Certification Detail  Transcript ID : 1102639, Access Code : 229198112 Technical Knowledge  System Configuration  Installation, Maintenance & troubleshooting of all the hardware components Along with the Network peripherals.  Creating and maintaining Active Directory users and computer.  Applying Group Policies on Domain Infrastructure.  FTP , TELNET,RAS ,IIS,VPN.  NAT Configuration.  Configuration of Domain Name System, DHCP, WDS.  Network Configurations  Configuration protocols like RIP, IGRP, EIGRP and OSPF, BGP.  Configuration of NAT and Access List depending upon the network requirement.  IP sub netting and VLSM network configuration.  Configuration of VLAN on 1900, 2950 & 3500 series Switches.  Voice Over IP configuration  Configuring Firewall technologies, Windows Firewall & Checkpoint  Virtualization Operating system & technology  VMware, HyperV & ESXi  Operating Systems  Suse Linux 10.3, Red Hat Linux 6.4, 5.4 & 5.1, Windows Server 2012, 2008 & 2003.  Suse Linux 11.0, Windows 8.1, Win 7, Win Vista, Win XP, Ubuntu  Programming Languages  Html, Java, Css, C, C++, php (Basics)  Completed training program for ITILv3 & ITSM
  3. 3. 3 Project Developed  Open Stack with on RHEL 6.4, In Semester I of M.Sc. IT I.M.S  MS Exchange Server 2013 with Server 2012, in Semester II of M.Sc. IT I.M.S  MS Exchange Server 2010 with server 2008 R2, In semester III of M.Sc. IT I.M.S  MS Active Directory Configuration on server 2008 R2, in semester IV of M.Sc. IT I.M.S Achievements  Star of the month award for August 2014.  PEET award from Wipro for Year 2015.  Star of the month award for January 2015.  PEET award from Wipro for Year 2015-16.  Customer appreciations. Reference Kunal Sunilbhai Kotak (WI01 - GIS - HLS) - Operation Manager West – Wipro Ltd - ESIC, Panchdeep Bhavan, Nr. Incometax Circle, Ashram Road Ahmedabad – Gujarat - Mo: +91 9099044455 - Email: Dungar Singh Rajpurohit (WI01 – HCIT) - Business Development Manager – Wipro Ltd. - ESIC, Model Hospital Bapunagar, Ahmedabad, Gujarat. - Mo: +91 9173830139 - Email: Hobby  Photography, Bike riding, Listening soft & Rock music. Personal Detail Date of Birth : 5th Aug. 1993 Marital Status : Unmarried Languages Known : English, Hindi, and Gujarati Nationality : Indian (Vishal M Rajput)