Vishal M Rajput
8 Anand Vihar Bungalows’
I.O.C- Road Nr. Tragad Gam
Chandkheda Ahmadabad – 70
Mo: +91 903 324 7908
Profile Summary & Objective
More than 2 years of experience as a team leader in manage information
technology, focused with best individual as well as groups’ efforts in achieving
organization goals and to have continuous self-development by the way of learning and
exposure through new assignments.
MSc. I.T I.M.S from Gujarat University in 2013-14 with 82%.
Bachelor of Sci. from C.U.Shah Science College, Gujarat University 2012
Completed 1 year training of Advanced and Professional Hardware & Networking from
IIHT Limited, A ’bad in 2010.
Higher Secondary (Standard XII-Sci.),from N.H.H.S Higher Secondary 2009
S.S.C from N.H.H.S Higher Secondary Gujarat education board 2007
Having 2.5 year of experience as Team Leader at Acute Informatics on Wipro Project
(ESIC/ESIS), since January 2014.
Handling team of 26 Engineers for ESIC/ESIS Locations in Gujarat state.
Providing IT Support to 147 Locations across Gujarat state.
Handling service requests and follow-up until closure over email, phone, help-desk and
Track all issues in a ticketing system, call analysis’s, monitors till closer and provide
Network operations and problem resolution.
Respond to alerts/alarms according to standard operating procedures.
Direct coordination with team, user and central team for timely resolution of incidents.
Driving and completion of Physical Asset Verification, Daily & Monthly Checklist,
Preventive Maintenance, Software installation and up-gradation, Drill Activity.
Maintaining SSR, IMAC and DIR reports.
Maintaining confidentiality with regard to the information being processed and also
providing on-the-job training to new staff members.
Ensure escalations are handled in a professional, timely and consistent manner.
Handling Desktop & Network related quarries, managing cisco VoIP phones, Configuring
& managing Suse Linux servers, configuring thin-client.
Handling more than 500+ users.
Creating Technical Tips for Engineers and shares on interval basis.
Microsoft Certified Technology Specialist
Configuring and managing Server Virtualization with Windows Server Hyper-V and
System Center Specialist (074-409)
MCTS: Windows Server 2008 Active Directory, Configuration (70-640)
To View My Certification Detail Click Here : Certification Detail
Transcript ID : 1102639, Access Code : 229198112
Installation, Maintenance & troubleshooting of all the hardware components Along
with the Network peripherals.
Creating and maintaining Active Directory users and computer.
Applying Group Policies on Domain Infrastructure.
FTP , TELNET,RAS ,IIS,VPN.
Configuration of Domain Name System, DHCP, WDS.
Configuration protocols like RIP, IGRP, EIGRP and OSPF, BGP.
Configuration of NAT and Access List depending upon the network requirement.
IP sub netting and VLSM network configuration.
Configuration of VLAN on 1900, 2950 & 3500 series Switches.
Voice Over IP configuration
Configuring Firewall technologies, Windows Firewall & Checkpoint
Virtualization Operating system & technology
VMware, HyperV & ESXi
Suse Linux 10.3, Red Hat Linux 6.4, 5.4 & 5.1, Windows Server 2012, 2008 & 2003.
Suse Linux 11.0, Windows 8.1, Win 7, Win Vista, Win XP, Ubuntu
Html, Java, Css, C, C++, php (Basics)
Completed training program for ITILv3 & ITSM
Open Stack with on RHEL 6.4, In Semester I of M.Sc. IT I.M.S
MS Exchange Server 2013 with Server 2012, in Semester II of M.Sc. IT I.M.S
MS Exchange Server 2010 with server 2008 R2, In semester III of M.Sc. IT I.M.S
MS Active Directory Configuration on server 2008 R2, in semester IV of M.Sc. IT
Star of the month award for August 2014.
PEET award from Wipro for Year 2015.
Star of the month award for January 2015.
PEET award from Wipro for Year 2015-16.
Kunal Sunilbhai Kotak (WI01 - GIS - HLS)
- Operation Manager West – Wipro Ltd
- ESIC, Panchdeep Bhavan, Nr.
Incometax Circle, Ashram Road
Ahmedabad – Gujarat
- Mo: +91 9099044455
- Email: Kunal.firstname.lastname@example.org
Dungar Singh Rajpurohit (WI01 – HCIT)
- Business Development Manager – Wipro
- ESIC, Model Hospital Bapunagar,
- Mo: +91 9173830139
- Email: email@example.com
Photography, Bike riding, Listening soft & Rock music.
Date of Birth : 5th
Marital Status : Unmarried
Languages Known : English, Hindi, and Gujarati
Nationality : Indian
(Vishal M Rajput)