Using Sage has many advantages, but because it is a critical application, you should test the application regularly for performance to ensure worker productivity isn’t hampered and ultimately, you do not end up giving your customers a poor customer experience. Using a virtual robot allows you to take advantage of robotic process automation (RPA) and business process management (BPM) capabilities in an automated and turn-key approach. It isn’t just about monitoring for downtime, with a virtual robot, you ensure users aren’t facing errors or sluggishness that slows down their work and hampers productivity. James is a full-service virtual robot, meaning that dinCloud will do all the “training” (programming, scripting and maintenance) so you just explain what you want tested. James will monitor sage and other systems from an end-user perspective, capture errors, report them, and even proactively attempt to resolve issues automatically. Virtual robots like James perform testing of your critical business processes. As a sage customer, you can ensure all related software applications are not only running but also are performing properly.

1. 1dinCloud Virtual Robot
Using SAGE?

2. 2dinCloud Virtual Robot
You could have errors
hampering user productivity
and customer experience.

3. 3dinCloud Virtual Robot
• Application errors from changes made by administrators
• Check up-time, 24/7, from different locations.
Report Issues
Monitor
A Virtual Robot could help before users are
impacted

4. 4dinCloud Virtual Robot
dinCloud’s Virtual Robot: James
Takes real-time performance measurements
Prepares reports
Tracks service availability
Check connectivity
Send alerts
Capture errors

5. 5dinCloud Virtual Robot
The Components

6. 6dinCloud Virtual Robot
Login to Web
Portal
Create Purchase
Order
Verify load time,
and service
availability
Verify response
time and validate
authentication
system
Send Purchase
Order
Check
performance
Create Sales
order from
purchase order
Check application
performance
Deliver material
Verify access to
file share
Payment run
Post invoice
receipt
Send billing
Check application
performance
Check application
performance
Check application
performance
Sample Sage process Flow

7. 7dinCloud Virtual Robot
What can you utilize a Virtual Robot for?
Database
Performance Monitoring
ecommerce
Monitoring
SaaS Up-time
Monitoring
Software Performance
Monitoring
Business Process
Availability
Cloud AuditingGovernance, Risk,
Compliance

8. 8dinCloud Virtual Robot
Sample Applications

9. 9dinCloud Virtual Robot
Turn-Key Virtual Robot Service
Machine-based precision
for proactive monitoring of
critical software-based processes

10. 10dinCloud Virtual Robot
Learn More:
https://www.dincloud.com/virtual-robot

11. 11dinCloud Virtual Robot
FAQ’s
Q. Can James log into more than 1 application?
A. Yes, James can log into multiple applications and go through several steps as part of an end to end
process test.
Q. Where is James installed?
A. The virtual robot gets assigned to a dedicated workstation. This can be a physical machine on your
premises, or it can be a virtual machine hosted in the cloud.
Q. Can I use more than 1 virtual robot?
A. Yes, you can have multiple virtual robots. They can either test the same process from different locations,
or they can be conducting different tests.
Q. How can I get more questions answered?
A. The best way to address any questions is to schedule an “interview” with James.