Must Have Social Media Tools To Engage Your Customers

1,442 views

Published on

Must Have Social Media ToolsTo Engage Your Customers is about being creative and adding the right technology to your website to engage with your customers. It focuses on technologies like RSS, Blogs, Social Networks, Microblogs and more.

Published in: Technology
0 Comments
3 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,442
On SlideShare
0
From Embeds
0
Number of Embeds
51
Actions
Shares
0
Downloads
30
Comments
0
Likes
3
Embeds 0
No embeds

No notes for slide

Must Have Social Media Tools To Engage Your Customers

  1. 1. Natasha D’Souza www.virtualeyesee.com Mechanics of using social media to engage customers
  2. 2. <ul><ul><li>promote user interaction </li></ul></ul><ul><ul><li>increase measurable ROI </li></ul></ul><ul><ul><li>foster purchase behavior </li></ul></ul><ul><ul><li>encourage brand preference </li></ul></ul>How?
  3. 3. http://www.flickr.com/photos/keela84/41713155/
  4. 5. RSS Reader
  5. 7. Tagging
  6. 8. Forums
  7. 10. Blogs
  8. 13. Social Networks
  9. 14. Facebook Connect
  10. 15. Content published to wall
  11. 18. Facebook Applications
  12. 21. Microblogs www.johnjcurrid.com/blog/?p=82 hastag
  13. 22. #OCRIZone5
  14. 24. <ul><ul><li>It is social media so…… </li></ul></ul>Start using the media…..
  15. 25. Embed code
  16. 26. Badges
  17. 27. Enterprise wiki
  18. 40. <ul><ul><ul><li>Presence </li></ul></ul></ul><ul><ul><ul><li>Connections </li></ul></ul></ul><ul><ul><ul><li>Community </li></ul></ul></ul><ul><ul><ul><li>Promotion </li></ul></ul></ul><ul><ul><li>This is how you achieve the four steps of social media marketing engagement </li></ul></ul>
  19. 41. <ul><li>Blog </li></ul><ul><li>www.virtualeyesee.com /blog </li></ul><ul><li>Facebook </li></ul><ul><li>http://en-gb.facebook.com/pages/Virtual-EyeSee/36774699796 </li></ul><ul><li>@VirtualEyeSee </li></ul><ul><li>LinkedIn </li></ul><ul><li>http:// www.linkedin.com/in/natashadsouzadotcom </li></ul>Contact

×