Inclusive Interviewing   Patrick Gardner Director of Recruiting February 4, 2009
Ground Rules Diversity.  It’s A Business Opportunity!  Participate Ask Questions Have an open mind
Diversity.  It’s A Business Opportunity!  Bias – A particular tendency or inclination that prevents unprejudiced considera...
 
Agenda <ul><li>Bias </li></ul><ul><li>Starting Off Right </li></ul><ul><li>Employer Barriers </li></ul><ul><li>IV.  Candid...
<ul><li>Name </li></ul><ul><li>Age </li></ul><ul><li>Education </li></ul><ul><li>Culture </li></ul><ul><li>Language </li><...
Starting Off Right Diversity.  It’s A Business Opportunity! <ul><li>Preparation </li></ul><ul><li>Cultural Competence </li...
Preparation Diversity.  It’s A Business Opportunity! Prepare for your interview <ul><li>Establish your interview  process ...
Diversity.  It’s The Right Thing To Do! Cultural Competence Diversity.  It’s A Business Opportunity!  Develop your knowled...
First Impressions Diversity.  It’s A Business Opportunity! Make a great first impression <ul><li>Be on time and stay on ti...
Interview Environment Diversity.  It’s A Business Opportunity!  Create a warm and inviting atmosphere that puts the candid...
Employer Barriers Diversity.  It’s A Business Opportunity!  To identify and recruit the best qualified applicant for the j...
Candidate Barriers Diversity.  It’s A Business Opportunity!  Candidates are interviewing you and your company Benefits Wor...
Call To Action Diversity.  It’s A Business Opportunity!  Employ a selection process that creates a positive environment fo...
Most interviewers are aware of their biases. Bias can exist in the interviewer and the candidate. An interviewer who has d...
Diversity.  It’s A Business Opportunity!  Questions
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Inclusive Interviewing

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Inclusive Interviewing

  1. 1. Inclusive Interviewing Patrick Gardner Director of Recruiting February 4, 2009
  2. 2. Ground Rules Diversity. It’s A Business Opportunity! Participate Ask Questions Have an open mind
  3. 3. Diversity. It’s A Business Opportunity! Bias – A particular tendency or inclination that prevents unprejudiced consideration. Interviewing Bias Synonyms Partiality Prejudice Disposition Tendency Favoritism Intolerance Bigotry Chauvinism Standpoint Viewpoint Inclination Preconception
  4. 5. Agenda <ul><li>Bias </li></ul><ul><li>Starting Off Right </li></ul><ul><li>Employer Barriers </li></ul><ul><li>IV. Candidate Barriers </li></ul><ul><li>V. Call To Action </li></ul>Diversity. It’s A Business Opportunity!
  5. 6. <ul><li>Name </li></ul><ul><li>Age </li></ul><ul><li>Education </li></ul><ul><li>Culture </li></ul><ul><li>Language </li></ul><ul><li>Work History </li></ul><ul><li>Appearance </li></ul><ul><li>Sexual Orientation </li></ul><ul><li>Disability </li></ul>Bias Diversity. It’s A Business Opportunity! Interviewers tend to avoid hiring people who aren’t not like themselves. “ Sometimes interviewers speak very loudly because I’m in a wheelchair and they think I can’t hear very well.” “ So many Americans think that all people from the Middle East are terrorists and that we hate America.” “ I am overweight, but I am not lazy or slow!” “ I have had interviews with people who talk down to me because I am deaf. They assumed that I was uneducated and not smart enough to hold a job, but I have an MBA from Harvard.” “ A lot of people see African Americans on the news committing crimes and assume that all African Americans are criminals”.
  6. 7. Starting Off Right Diversity. It’s A Business Opportunity! <ul><li>Preparation </li></ul><ul><li>Cultural Competence </li></ul><ul><li>First Impressions </li></ul><ul><li>Environment </li></ul>Get past the stereotypes, biases, and cultural differences
  7. 8. Preparation Diversity. It’s A Business Opportunity! Prepare for your interview <ul><li>Establish your interview process </li></ul><ul><li>Set an agenda </li></ul><ul><li>Prepare interview questions </li></ul><ul><li>Choose how to assess </li></ul><ul><li>Develop your timeline </li></ul><ul><li>Coach your interview team </li></ul>
  8. 9. Diversity. It’s The Right Thing To Do! Cultural Competence Diversity. It’s A Business Opportunity! Develop your knowledge of other cultures <ul><li>Have a willingness to learn </li></ul><ul><li>Join an association </li></ul><ul><li>Ask questions </li></ul><ul><li>Take a class </li></ul><ul><li>Don’t be afraid </li></ul><ul><li>Know your own culture </li></ul>
  9. 10. First Impressions Diversity. It’s A Business Opportunity! Make a great first impression <ul><li>Be on time and stay on time </li></ul><ul><li>Smile! </li></ul><ul><li>Be kind and understanding </li></ul><ul><li>Recognize your biases </li></ul><ul><li>No surprises </li></ul><ul><li>Show them you are interested </li></ul>“ During the interview process, I want to see diversity in a company.”
  10. 11. Interview Environment Diversity. It’s A Business Opportunity! Create a warm and inviting atmosphere that puts the candidate at ease Set the room to accommodate the candidate Know the importance of non-verbal communication Make sure you have refreshments and breaks 80% listening and 20% talking Let the candidate know what to expect
  11. 12. Employer Barriers Diversity. It’s A Business Opportunity! To identify and recruit the best qualified applicant for the job “ With all of your year’s of experience, don’t you think you would be bored doing this job? I know my mom would be.” “ I just don’t think this person is a good fit for our culture.” <ul><li>Are you a part of the dominant culture? </li></ul><ul><li>Are you aware of your own biases? </li></ul><ul><li>Is the interview team biased? </li></ul><ul><li>Do you include diversity on your interviewing team? </li></ul><ul><li>Have you established a respectful and welcoming interview process? </li></ul><ul><li>Are you accepting of diverse individuals? </li></ul>
  12. 13. Candidate Barriers Diversity. It’s A Business Opportunity! Candidates are interviewing you and your company Benefits Work Environment Diversity Stability Safety Professional Development Culture Upward Mobility Work/Life Balance Ethics and Values Camaraderie
  13. 14. Call To Action Diversity. It’s A Business Opportunity! Employ a selection process that creates a positive environment for diverse applicants <ul><li>Recognize your biases </li></ul><ul><li>Be prepared </li></ul><ul><li>Become culturally competent </li></ul><ul><li>Create a warm and inviting interview setting </li></ul><ul><li>Coach your interviewers </li></ul><ul><li>Demonstrate diversity </li></ul><ul><li>Make a positive impression </li></ul>
  14. 15. Most interviewers are aware of their biases. Bias can exist in the interviewer and the candidate. An interviewer who has developed their cultural competencies will do a better job of managing their biases. Asking candidates about their strengths and weaknesses are effective inclusion questions. Building a welcoming relationship with all applicants before you jump into the questions is a good practice for interviewers. It is OK to alter the job requirements in order to hire a diverse candidate. Once an interviewer is aware that bias exists at the start of an interview, their bias will no longer get in the way of their evaluation of an applicant. An interviewer’s reaction to an applicant is easily hidden from an applicant. Quiz Diversity. It’s A Business Opportunity!
  15. 16. Diversity. It’s A Business Opportunity! Questions

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