1. VIJAY KUMAR KAMBOJ E-Mail: vijaykamboj@yahoo.co.in
Contact: +91-9212475374
Aspiring to scale heights in Academic operations, Learning & development, vocational Education, Skill
Building & Project delivery with an organisation of high repute.
Professional Preface
 Proficient in handling Training Delivery, Academic operations & project delivery.
 Experienced in developing procedures & service standards for business excellence.
 A dynamic individual with highly motivated & positive attitude.
 Exceptionally organised with a track record that demonstrates creativity and initiatives to achieve set goals.
 An effective communicator with excellent relationship building with team & Good interpersonal skills.
 1700+ Hrs of experience in delivering technical trainings over VSAT to trainers/ participants.
 More than 11 yrs of experience in training delivery & building organisation capabilities in different capacities.
Career Profile :
Total Work Experience: 11.5 Yrs
Academic Operations Management : 5.5 Yrs.
Training Manager : 5 Yrs.
Product Portfolio Management : 7 Yrs.
Technology Trainer (corporate Division) : 2 Yrs.
Train The Trainer : 7 Yrs.
Tech Infrastructure Admin : 8 Yrs.
Course design & development (SME) : 6 Yrs.
Training Delivery : 11 Yrs.
Experience Snapshot:
Job Roles & Responsibilities
Current Organization- IndiaCan Education Pvt. Ltd. (A Pearson Company)
Designation: Head Delivery-IMS
IMS (Infrastructure Management Services) is a products portfolio which includes IT training courses
i.e. Internet technology, MS office applications, Computer Hardware and Networking, Windows Server
Platforms, Linux, Network Security, Ethical hacking, Virtualization and cloud computing courses.
Roles:
DURATION ORGANIZATION UNIT DESIGNATION
Jan 2011- till date
(4.3 Yrs)
Pearson India
Education (PIESPL)
IndiaCan Education
Pvt. Ltd.
Head-Delivery
Feb 2008-Jan 2011
(3.0 Yrs)
Aforeserve.Com Ltd.
(An Acctel Taiwan
J.V.)
Aforeserve.com Ltd
Prof-Ed Academy
(Technical Training unit)
Training Head
(Academic)
Sept 2007-Jan 2008
(5 Months)
Indian Institute of
Hardware Technology
(IIHT) Ltd.
ELS (Enterprise Learning
Services)
Corporate Trainer
(Microsoft & CISCO
technologies)
Aug 2003-Aug 2007
(4.0 Yrs)
Jetking Infotrain Ltd.
(HO-Mumbai)
Jetking Ambala cantt.
learning centre
Sr. Networking Trainer &
Tech Infra Admin

2.  Managing Academic operations for pan India vocational study centres for consumer business & govt
projects.
 Deliver trainings on technical modules of Infrastructure Management Services (IMS).
 Support training centres throughout the complete training cycle & handle grievances.
 Trainer mobilization and support for each centre.
 Leading team of trainers and ensure quality delivery of trainings at learning centres
 Conduct TTT (Train the Trainer program) for junior/fresher trainer's as master/lead Trainer on technical
subjects.
 Ensure functionality of Training delivery infrastructure for online/live classes (VSAT), to perform smooth end to
end training delivery
 Managing Training products portfolio in IMS domain.
 Design and develop new Product/modules in IMS domain.
 Design course contents and develop courseware for new training products/modules.
 Set up IT Lab & infrastructure (BoM) at centre level.
 Administer Digital assets (online e-Learning Tools)
 Develop innovative training delivery solutions.
 Managing assessments and Certification system for students.
 Conduct Feedback and root cause analysis.
 Managing operations for Distance Learning degree program (BCA-ITIM) with Mahatma Gandhi university
(MGU).
 Implement skill building training projects for govt business as per NSDC/MoRD/RSLDC frameworks.
 Managing & coordinating stakeholders-University officials, alliances, Training Partners & students
 Helpdesk implementation & service ticketing system to resolve student's grievances.
Comprehensive Skills:
Academic Operations Management/Project Management
Handling Academic operations for pan India Vocational centres for IMS products (CoC & BPC),
Batch formation, Batch Scheduling, Prepare Milestone plans, academic records management,
Resource allocation and optimization, Budgeting & Managing Communication with stakeholders,
MIS.
Team Building/Team Leading
Trainer sourcing, Skill set evaluations, Trainer empanelment for each domain/centre, Organize
and Conduct T3 (Train-the-Trainer) programs for team, Trainers evolutions on technical
subjects/functional domain, Certifications, Training need analysis (TNA), competency matrix,
Team Performance monitoring, Goal Orientation & KRA alignment.
Training Delivery/ Capability Building
Conduct Technical training classes on IMS technology courses in face-to-face and online (VSAT
mode) for study centres across pan India. Preparing session plans & milestone details, Students
grievance handling, Set up IT Labs, improving CSAT through 360* feedback system. Helpdesk
setup for participants & driving Technical support cell.
Product Management & Course Designing
Product need analysis, Design training products for vocational trainings & Govt projects in IMS
domain, Identify courseware, SME, market intelligence to upgrade/ modify training products &
program portfolio. Preparing PRD (program release documents), Academic Product policies, P n L
Analysis.
Technical Proficiency & Global Certifications:

3.  CompTIA A+ and N+ (Network+)
 Microsoft Windows Server 2003/2008/2012 platform (MCSE, MCSA, MCITP)
 MS Exchange Server 2003/2007/2010 Installation, configuration and Monitoring
 Implementing CISCO network devices (CCNA)- Routing, Switching & Network Designing.
 RedHat Linux (RedHat Certified Engineer-RHCE) & SuSE Linux (SCLP)
 Virtualization Technologies-VMware vSphere V5.5 (ESXi, vCenter Server, vSphere Client)
 Cloud Computing & Business applications
 Wireless Network Administration
 IT Service Management (ITIL foundation)
 PMP (Project Management Professional)
Global Certification
MCP : Microsoft Certified Professional
MCSA : Microsoft Certified Solutions Associate: office 365
ITIL: ITIL V2_2011 Foundation
Scholastics
PGDBA (Post Graduate Diploma in Business Administration) -Pursuing
Symbiosis Centre for Distance Learning, Pune in Operation Management
B. Tech. (Electronics & Communication Engineering)
Kurukshetra University, Kurukshetra in 2003 with first division.
XII (Non-Medical)
Board of School Education (BSEH) Haryana in 1999 with first division.
Other Accolades
 Organised National Level Technical Festival held in college - Talash as a part of Organizing Committee.
 Executive member of Society of Electronics Engineers-Quark, SKIET Kurukshetra.
 Rated as outstanding performer in leading technical support team & Resolving grievances within specified
TAT.
 Awarded as Excellent Performer for executed corporate training program for LIC engineers, for 69 locations
across India.
 Awarded for attaining highest feedback in DGR (Director General of Resettlement) corporate training
program.
 Winner of Star Associate of Quarter-Apr 2012 at IndiaCan.
 Awarded for developing innovative solutions, for implementing IT Helpdesk & service ticketing system.
Personal Dossier
Date of Birth: 14th Aug, 1981
Address: #14, Plot No. 221, Sai Enclave, Sec 53, Noida– 201301
Passport No: F7248279
Linguistic Abilities: English, Hindi, Punjabi
Place: (Vijay Kr. Kamboj)