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Viggo Hotel Guest Engagement Platform

Our unified, cloud-based platform allows hotels to manage, aggregate and publish content across multiple digital touchpoints, such as the hotel’s WiFi Portal, In Room Smart TV, and Branded Mobile App.

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Viggo Hotel Guest Engagement Platform

  1. 1. HOTEL GUEST DIGITAL ENGAGEMENT
  2. 2. ▪ COMMUNICATION ▪ ENTERTAINMENT ▪ TRAVELING ▪ GETTING THINGS DONE
  3. 3. TechnologyTECHNOLOGY
  4. 4. 20% OF TRAVELERS TODAY CHECK THEIR SMARTPHONES ONCE PER HOUR. 14% CHECK IT AT LEAST TWICE PER HOUR.
  5. 5. 16 YEARS OF EXPERIENCE
  6. 6. HOTEL WIFI USED TO BE A LUXURY. THEN, IT BECAME A COMMODITY.
  7. 7. 4 YEARS AGO…
  8. 8. FIRST TRUE GUEST ENGAGEMENT PLATFORM
  9. 9. “MOBILE-FIRST” BECAME PART OF OUR EVERYDAY LIFE.
  10. 10. CONTENT AGGREGATION, WITHOUT THE AGGRAVATION. WEB PORTAL MOBILE APPSMART TV
  11. 11. WHAT’S IN IT FOR GUESTS?
  12. 12. PURCHASE HOTEL SERVICES AND CHECK BILLS CHECK LOCAL INFORMATION CONTROL SMART ROOM FUNCTIONALITY CONSUME AND STREAM CONTENT PRIVATELY COMMUNICATE WITH HOTEL STAFF
  13. 13. ALL FROM THE IN ROOM SMART TV AND MOBILE DEVICES. Smart StaySmart TV
  14. 14. WHAT’S IN IT FOR HOTELS?
  15. 15. INCREASE SALES OPPORTUNITIES DIGITAL TOUCH POINTS BECOME POINTS OF SALE
  16. 16. WE BECOME BRAND ADVOCATES; BETTER GUEST LOYALTY.
  17. 17. INTEGRATION PARTNERS AND STRATEGIC INVESTORS. TODAY… INTEGRATED IN 7000 ROOMS GLOBALLY. WHAT’S NEXT?
  18. 18. Thank you!

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