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Microsoft FastTrack-The Customer Success Service

Microsoft FastTrack is the Customer Success Service which is designed and provided by Microsoft, to help the customers move and transform their organization to the Microsoft Cloud smoothly and confidently.

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Microsoft FastTrack-The Customer Success Service

  1. 1. FastTrack is the Customer Success Service which is designed and provided by Microsoft to help the customers move and transform their organization to the Microsoft Cloud smoothly and confidently. What is Microsoft FastTrack?
  2. 2. EXCHANGE SHAREPOINT ONLINE OFFICE YAMMER SKYPE FOR BUSINESS INTUNE AZURE ADP AZURE RMS PROJECT ONLINE
  3. 3. ENVISION
  4. 4. ONBOARD
  5. 5. DRIVE VALUE
  6. 6. Incentives & Offers
  7. 7. Office 365 FY16 Adoption Offer EMS FY16 Adoption Offer Partner funding to drive Office 365 active seat usage for any single workload (SharePoint, Skype for Business, Office Pro Plus, Yammer) Eligible Partners: Cloud Productivity Competency Partner funding to drive Enterprise Mobility Suite and Enterprise Cloud Suite active seat usage for Intune or Azure AD Premium Eligible Partners: Cloud Productivity Competency, Enterprise Mobility Management, or Devices & Management* The Adoption Offer provides an option for customers to receive funding to help offset the cost of onboarding, migration and adoption. $ $ $ $ $ $ $ $ $ $ $ Use FastTrack to review eligible offers available to you and then submit an offer request. For more details: http://fasttrack.office.com/drive-adoption/offers
  8. 8. ADOPTION OFFER Adoption funds now available to all eligible customers Help partners engage with customers on advanced workloads FY16 FASTTRACK ADOPTION OFFER $25 / seat from 50 – 149 seats $15 /seat from 150 - 1000 seats $5 / seat thereafter, $60K maximum Active usage of 15% required for payment Two milestones available for payment (5% (1/3) & 15%) All workloads included besides Exchange (core benefit) Available from September 1, 2015 – June 30, 2016 Eligible Partners: Gold and Silver Cloud Productivity competency Gold and Silver Small & Midsize Cloud competency
  9. 9. 1 1 Clear action to start or continue Success Plan for customer and engage customers for field/partners 2 2 Overview contains relevant info from Resources page to help you get started Sign in experience
  10. 10. After creating the plan, you land on the Success Plan list page. Every plan has the same 4 sections. Each section can be clicked into , like an icon, to drill into the questions for that specific section. Ability to share a plan. Clicking will prompt user to enter an email address, to invite someone to work on the plan. Success Plan: review & completion
  11. 11. Offers & Services: List
  12. 12. THANK YOU!

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