Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Web Conferencing Overview Handouts.ppt


Published on

  • Be the first to comment

  • Be the first to like this

Web Conferencing Overview Handouts.ppt

  1. 1. Web Conferencing in Higher Education Amy Ricci, WPI
  2. 2. Web Conferencing Industry <ul><li>Grew out of web-based chat and IM software </li></ul><ul><li>NetMeeting introduced in late 1990s </li></ul><ul><li>Initially focused on corporate market – many products still serve only corporations </li></ul><ul><li>A few vendors are starting to address the needs of the educational market </li></ul>
  3. 3. What is Web Conferencing? <ul><li>Communication and collaboration for remote attendees </li></ul><ul><li>Combines visual and audio interaction </li></ul><ul><li>Two-way interaction </li></ul><ul><li>Types of events </li></ul><ul><ul><li>Virtual meetings </li></ul></ul><ul><ul><li>Virtual classes </li></ul></ul><ul><ul><li>Web seminars/webinars </li></ul></ul><ul><ul><li>Webcasts </li></ul></ul><ul><ul><li>On-demand recordings </li></ul></ul>
  4. 4. Web Conferencing Features <ul><li>Slide presentations </li></ul><ul><li>Multimedia playback </li></ul><ul><li>Document/file sharing </li></ul><ul><li>Application sharing </li></ul><ul><li>Shared whiteboards with annotation </li></ul><ul><li>Public and private text chat </li></ul><ul><li>Polls and surveys </li></ul><ul><li>Quizzes </li></ul><ul><li>Breakout rooms </li></ul><ul><li>Emoticons </li></ul>
  5. 5. Additional Features <ul><li>Recording and playback </li></ul><ul><li>Event management </li></ul><ul><li>User management </li></ul><ul><li>Content management </li></ul><ul><li>Reporting and tracking </li></ul>
  6. 6. Web Conferencing in Higher Education <ul><li>Distance Learning </li></ul><ul><li>Project-based work </li></ul><ul><li>Office hours and help sessions </li></ul><ul><li>Faculty and staff collaboration with colleagues </li></ul><ul><li>Access to off-campus experts </li></ul><ul><li>Connecting students with employers </li></ul><ul><li>Marketing and admissions </li></ul><ul><li>Student advising </li></ul><ul><li>Fundraising </li></ul><ul><li>Interviewing job applicants </li></ul><ul><li>Helpdesk support </li></ul>
  7. 7. Shi, S. & B. Morrow. (2006). E-Conferencing for Instruction: What Works? Educause Quarterly , 29 (4), p. 42-49. Tool-specific Use of application sharing Tool-specific Use of voice, text, and chat tools Accommodate diverse learning styles Pedagogical Encourage student participation Communicate high expectations Pedagogical Time all lectures/events Pedagogical Stick to prepared schedule Time on task Tool-specific Use of polling tools Tool-specific Text chat Prompt feedback Tool-specific Use of polling tools Tool-specific Application sharing Pedagogical Asking questions Active learning Tool-specific Text chat Pedagogical Group work Student-student cooperation Pedagogical Requiring student participation Tool-specific Use of polling tools Student-faculty Contact Type of Practice Teaching Practices Chickering & Gamson Principle
  8. 8. Web Conferencing in Higher Education <ul><li>45% of colleges have either video or web conferencing </li></ul><ul><li>30% of those allow access on and off campus </li></ul>University Business , April 2006
  9. 9. Pros & Cons of Web Conferencing <ul><li>Pros </li></ul><ul><ul><li>Real-time communication </li></ul></ul><ul><ul><li>Access to remote individuals </li></ul></ul><ul><ul><li>Dynamic presentations </li></ul></ul><ul><ul><li>Interactivity </li></ul></ul><ul><ul><li>Uses relatively simple and common technology </li></ul></ul><ul><li>Cons </li></ul><ul><ul><li>Bandwidth & compatibility </li></ul></ul><ul><ul><li>Time zone differences </li></ul></ul><ul><ul><li>Support issues </li></ul></ul><ul><ul><li>Attendee set-up can be cumbersome </li></ul></ul><ul><ul><li>Audio quality </li></ul></ul><ul><ul><li>Accessibility issues </li></ul></ul><ul><ul><li>Administration issues </li></ul></ul><ul><ul><li>Lack of higher ed case studies </li></ul></ul>
  10. 10. Questions to Ask Internally <ul><li>What needs to be accomplished with the tool? </li></ul><ul><li>How many people will be connecting at one time? </li></ul><ul><li>What types of computers, operating systems, browsers, and Internet connections do your end users have? </li></ul><ul><li>Do you want to install on your own server or have the vendor host it for you? </li></ul><ul><li>How will it be administered? </li></ul><ul><li>What kind of support will you need? Are you prepared to provide it or can the vendor provide it? </li></ul>
  11. 11. Looking at Vendors <ul><li>Request a real-time demonstration </li></ul><ul><li>Request a temporary account </li></ul><ul><li>Does the vendor listen to your needs and take action to address them? </li></ul><ul><li>Is the vendor knowledgeable about the higher education market and other vendors in the market? </li></ul><ul><li>What support is available and what is the response time? </li></ul><ul><li>Does the vendor have educational references? </li></ul>
  12. 12. Pricing <ul><li>Hosted vs. local installation </li></ul><ul><li>Pay-per-use vs. pay-per-user </li></ul><ul><li>Concurrent users vs. unlimited users </li></ul><ul><li>Contract duration </li></ul><ul><li>Set-up fees </li></ul><ul><li>Maintenance fees </li></ul><ul><li>Overage charges </li></ul>
  13. 13. Vendors in Higher Education Market <ul><li>Centra </li></ul><ul><li>Elluminate Live! </li></ul><ul><li>Horizon Wimba </li></ul><ul><li>Interwise ECP Connect </li></ul>
  14. 14. Contact Information <ul><li>Amy Ricci </li></ul><ul><li>[email_address] </li></ul><ul><li>508-831-6149 </li></ul>