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Web Conferencing in Higher Education Amy Ricci, WPI
Web Conferencing Industry <ul><li>Grew out of web-based chat and IM software  </li></ul><ul><li>NetMeeting introduced in l...
What is Web Conferencing? <ul><li>Communication and collaboration for remote attendees </li></ul><ul><li>Combines visual a...
Web Conferencing Features <ul><li>Slide presentations </li></ul><ul><li>Multimedia playback </li></ul><ul><li>Document/fil...
Additional Features <ul><li>Recording and playback </li></ul><ul><li>Event management </li></ul><ul><li>User management </...
Web Conferencing in  Higher Education <ul><li>Distance Learning </li></ul><ul><li>Project-based work </li></ul><ul><li>Off...
Shi, S. & B. Morrow. (2006). E-Conferencing for Instruction: What Works?  Educause Quarterly , 29 (4), p. 42-49.   http://...
Web Conferencing in  Higher Education <ul><li>45% of colleges have either video or web conferencing </li></ul><ul><li>30% ...
Pros & Cons of Web Conferencing <ul><li>Pros </li></ul><ul><ul><li>Real-time communication </li></ul></ul><ul><ul><li>Acce...
Questions to Ask Internally <ul><li>What needs to be accomplished with the tool? </li></ul><ul><li>How many people will be...
Looking at Vendors <ul><li>Request a real-time demonstration </li></ul><ul><li>Request a temporary account </li></ul><ul><...
Pricing <ul><li>Hosted vs. local installation </li></ul><ul><li>Pay-per-use vs. pay-per-user </li></ul><ul><li>Concurrent ...
Vendors in Higher Education Market <ul><li>Centra </li></ul><ul><li>Elluminate  Live! </li></ul><ul><li>Horizon Wimba </li...
Contact Information <ul><li>Amy Ricci </li></ul><ul><li>[email_address] </li></ul><ul><li>508-831-6149 </li></ul>
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Web Conferencing Overview Handouts.ppt

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Web Conferencing Overview Handouts.ppt

  1. 1. Web Conferencing in Higher Education Amy Ricci, WPI
  2. 2. Web Conferencing Industry <ul><li>Grew out of web-based chat and IM software </li></ul><ul><li>NetMeeting introduced in late 1990s </li></ul><ul><li>Initially focused on corporate market – many products still serve only corporations </li></ul><ul><li>A few vendors are starting to address the needs of the educational market </li></ul>
  3. 3. What is Web Conferencing? <ul><li>Communication and collaboration for remote attendees </li></ul><ul><li>Combines visual and audio interaction </li></ul><ul><li>Two-way interaction </li></ul><ul><li>Types of events </li></ul><ul><ul><li>Virtual meetings </li></ul></ul><ul><ul><li>Virtual classes </li></ul></ul><ul><ul><li>Web seminars/webinars </li></ul></ul><ul><ul><li>Webcasts </li></ul></ul><ul><ul><li>On-demand recordings </li></ul></ul>
  4. 4. Web Conferencing Features <ul><li>Slide presentations </li></ul><ul><li>Multimedia playback </li></ul><ul><li>Document/file sharing </li></ul><ul><li>Application sharing </li></ul><ul><li>Shared whiteboards with annotation </li></ul><ul><li>Public and private text chat </li></ul><ul><li>Polls and surveys </li></ul><ul><li>Quizzes </li></ul><ul><li>Breakout rooms </li></ul><ul><li>Emoticons </li></ul>
  5. 5. Additional Features <ul><li>Recording and playback </li></ul><ul><li>Event management </li></ul><ul><li>User management </li></ul><ul><li>Content management </li></ul><ul><li>Reporting and tracking </li></ul>
  6. 6. Web Conferencing in Higher Education <ul><li>Distance Learning </li></ul><ul><li>Project-based work </li></ul><ul><li>Office hours and help sessions </li></ul><ul><li>Faculty and staff collaboration with colleagues </li></ul><ul><li>Access to off-campus experts </li></ul><ul><li>Connecting students with employers </li></ul><ul><li>Marketing and admissions </li></ul><ul><li>Student advising </li></ul><ul><li>Fundraising </li></ul><ul><li>Interviewing job applicants </li></ul><ul><li>Helpdesk support </li></ul>
  7. 7. Shi, S. & B. Morrow. (2006). E-Conferencing for Instruction: What Works? Educause Quarterly , 29 (4), p. 42-49. http://www.educause.edu/ir/library/pdf/eqm0646.pdf Tool-specific Use of application sharing Tool-specific Use of voice, text, and chat tools Accommodate diverse learning styles Pedagogical Encourage student participation Communicate high expectations Pedagogical Time all lectures/events Pedagogical Stick to prepared schedule Time on task Tool-specific Use of polling tools Tool-specific Text chat Prompt feedback Tool-specific Use of polling tools Tool-specific Application sharing Pedagogical Asking questions Active learning Tool-specific Text chat Pedagogical Group work Student-student cooperation Pedagogical Requiring student participation Tool-specific Use of polling tools Student-faculty Contact Type of Practice Teaching Practices Chickering & Gamson Principle
  8. 8. Web Conferencing in Higher Education <ul><li>45% of colleges have either video or web conferencing </li></ul><ul><li>30% of those allow access on and off campus </li></ul>University Business , April 2006
  9. 9. Pros & Cons of Web Conferencing <ul><li>Pros </li></ul><ul><ul><li>Real-time communication </li></ul></ul><ul><ul><li>Access to remote individuals </li></ul></ul><ul><ul><li>Dynamic presentations </li></ul></ul><ul><ul><li>Interactivity </li></ul></ul><ul><ul><li>Uses relatively simple and common technology </li></ul></ul><ul><li>Cons </li></ul><ul><ul><li>Bandwidth & compatibility </li></ul></ul><ul><ul><li>Time zone differences </li></ul></ul><ul><ul><li>Support issues </li></ul></ul><ul><ul><li>Attendee set-up can be cumbersome </li></ul></ul><ul><ul><li>Audio quality </li></ul></ul><ul><ul><li>Accessibility issues </li></ul></ul><ul><ul><li>Administration issues </li></ul></ul><ul><ul><li>Lack of higher ed case studies </li></ul></ul>
  10. 10. Questions to Ask Internally <ul><li>What needs to be accomplished with the tool? </li></ul><ul><li>How many people will be connecting at one time? </li></ul><ul><li>What types of computers, operating systems, browsers, and Internet connections do your end users have? </li></ul><ul><li>Do you want to install on your own server or have the vendor host it for you? </li></ul><ul><li>How will it be administered? </li></ul><ul><li>What kind of support will you need? Are you prepared to provide it or can the vendor provide it? </li></ul>
  11. 11. Looking at Vendors <ul><li>Request a real-time demonstration </li></ul><ul><li>Request a temporary account </li></ul><ul><li>Does the vendor listen to your needs and take action to address them? </li></ul><ul><li>Is the vendor knowledgeable about the higher education market and other vendors in the market? </li></ul><ul><li>What support is available and what is the response time? </li></ul><ul><li>Does the vendor have educational references? </li></ul>
  12. 12. Pricing <ul><li>Hosted vs. local installation </li></ul><ul><li>Pay-per-use vs. pay-per-user </li></ul><ul><li>Concurrent users vs. unlimited users </li></ul><ul><li>Contract duration </li></ul><ul><li>Set-up fees </li></ul><ul><li>Maintenance fees </li></ul><ul><li>Overage charges </li></ul>
  13. 13. Vendors in Higher Education Market <ul><li>Centra </li></ul><ul><li>Elluminate Live! </li></ul><ul><li>Horizon Wimba </li></ul><ul><li>Interwise ECP Connect </li></ul>
  14. 14. Contact Information <ul><li>Amy Ricci </li></ul><ul><li>[email_address] </li></ul><ul><li>508-831-6149 </li></ul>

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