MATiSSE Webinar 8th Feb - Conferencing Options

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MATiSSE Webinar 8th Feb - Conferencing Options

  1. 1. Routes to conferencing <ul><li>Neil Johnstone </li></ul>
  2. 2. A Land of Confusion… Teleconference Conference Call Audio Conference Remote Collaboration Web Conference Audio/Web Conference Video Conference Telepresence
  3. 3. The world keeps turning… <ul><li>Seventies Fax machines </li></ul><ul><li>Eighties Mobile Phones </li></ul><ul><li>Nineties email/ VOIP </li></ul><ul><li>Noughties Conferencing </li></ul><ul><li>The Future Telepresence </li></ul>
  4. 4. How is it done? <ul><li>Many different ways to conference- </li></ul><ul><li>Free VOIP Audio </li></ul><ul><li>Free webcams </li></ul><ul><li>“Free” audio conferences </li></ul><ul><li>In- software sharing </li></ul><ul><li>Professional services </li></ul>
  5. 5. “ You only get what you pay for…” <ul><li>Free VOIP services (Skype etc) do not guarantee levels of service. </li></ul><ul><li>Multi-way overload? </li></ul><ul><li>Free webcams can come with some nasty surprises! </li></ul><ul><li>Not guaranteed secure </li></ul><ul><li>How professional do you want to look? </li></ul>
  6. 6. The Professional Solution <ul><li>There are many conferencing providers. </li></ul><ul><li>How to find the one that suits you best. </li></ul>
  7. 7. Firstly, ask yourself… <ul><li>What infrastructure/tech do I need? </li></ul><ul><li>What level of service do I want? </li></ul><ul><li>What will I actually DO by conferencing? </li></ul><ul><li>What will I actually ACHIEVE by conferencing? </li></ul><ul><li>How will my employees and clients react? </li></ul><ul><li>How do I budget for conferencing? </li></ul><ul><li>By what yardstick will I call this a failure or a success? </li></ul>
  8. 8. Then ask a potential supplier <ul><li>How will this fit into my business plan? </li></ul><ul><li>How much does it cost? </li></ul><ul><li>How much does it REALLY cost? </li></ul><ul><li>(Set up fees, monthly/annual licenses, hidden charges) </li></ul><ul><li>What do I need to download- access issues </li></ul><ul><li>What are my service level agreements? </li></ul><ul><li>Will I have adequate Customer Care? </li></ul>
  9. 9. Avoiding the Pitfalls <ul><li>Peter Bennett </li></ul>
  10. 10. Taking it further… <ul><li>Video conferencing </li></ul><ul><li>Hardware and Software </li></ul><ul><li>High Definition, High Impact! </li></ul><ul><li>Point to point or multi-way? </li></ul><ul><li>Purchase kit, use for free? </li></ul><ul><li>Purchase kit, hosted service? </li></ul><ul><li>Do I want to show data within a videoconference? </li></ul>
  11. 11. Taking it further… <ul><li>Video Conferencing- </li></ul><ul><li>Streaming out to web </li></ul><ul><li>Bridging in telephony </li></ul><ul><li>Web/Audio Conferencing- </li></ul><ul><li>Translate/ transcribe </li></ul><ul><li>Record/ edit/ podcast </li></ul><ul><li>Full combination technology- video/web/audio </li></ul>
  12. 12. That’s enough from me. Any Questions?
  13. 13. Links <ul><li>For a recording of this meeting go to </li></ul><ul><li>www.ehampshire.org/downloads.asp </li></ul><ul><li>To download the slides used today, go to </li></ul><ul><li>www.ehampshire.org/matisse </li></ul><ul><li>For a copy of the White Paper go to </li></ul><ul><li>www.ozoneconferencing.com/dirtytricks </li></ul>

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