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SCM Revenue Generation Engines


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From ideation to revenue generation.

Published in: Business, Technology
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SCM Revenue Generation Engines

  1. 1. Copyright 2003 The SCM Way: Technology – Processes – People
  2. 2. Copyright 2003 Vision Statement & Mission Statement “Enabling SME to achieve Global 1000 best practices in The Front Office and The Back Office”. “Efficiency through People, Processes and Technology”. TM Our Vision: Our Mission:
  3. 3. Copyright 2003 The First Premise: ‘Front Office’. “He who controls the Revenue Stream of the Company controls its destiny!” - VAS
  4. 4. Copyright 2003 Contacts Center Distributors Wholesalers End Users Direct Field Representatives Partners Network Distribution Channels as Revenue Streams Generators Web & Social
  5. 5. Copyright 2003 Sales Customer Service Marketing Employees Partners Customers Prospects Effective ‘Front Office’ Data Flow All Customer Information
  6. 6. Copyright 2003 Developing Customer Touch-Points
  7. 7. Copyright 2003 Complex Processes into Daily Routine
  8. 8. Copyright 2003 Suppliers Customers Parent Corporate Ecosystem as Revenue Audiences Partners Child Sphere of Influence Layer I Sphere of Influence Layer II Sphere of Influence Layer III General Audience Foundation Accounts
  9. 9. Copyright 2003 The Second Premise: ‘Back Office’. “Now that it is sold, it must be delivered!” - VAS
  10. 10. Copyright 2003 The Second Premise: ‘Back Office’. “Now that it is sold, it must be delivered!” - VAS