Vickie M. Lambert
1208 Buchanan Street Corinth, MS 38834
August 27, 2015
I am interested in applying for the open position with your company. Enclosed is my resume for your
consideration. I have three years of medical office management skills along with one year of medical assistant
and receptionist skills, and would like to carry on my growth. I’m a motivated goal oriented person flourished in
areas of administration, business development, finance, project management, operations, collecting and working
with various health insurances.
Additionally I am a creative problem-solver with a talent to resolving conflict and exceed realistic goals. Most
importantly, I always bring personal integrity, honesty and strong work ethics in my profession. Other qualities
and qualifications that I can bring to your company include: various experiences in clerical duties such as filing,
typing, answering phone calls, scheduling appointments, and dealing with various patients. I have developed and
implanted projects and events for the clinic that increased revenue. I have excellent organizational,
communication, time management and customer service skills. Outstanding ability to work comfortably and
efficiently within a challenging, changing, and high stress environment while exercising flexibility, teamwork,
and an exceptional aptitude in learning new concepts in a short amount of time and utilize them with great ease
I strongly believe that a successfulemployee must demonstrate professionalism, accountability and poses an
approachable personality. These are qualities that I hold steadfast.I am enthusiastic, energetic, detailed, and have
a cheerful personality that is highly valued by my previous employers, coworkers and patients. I believe I can
contribute these skills effectively to your company and prove myself to be a valuable employee. I’d welcome the
chance to meet with you to discuss how my experience and compassion would be beneficial.
I might not have all the qualities; however, I am always ready and willing to learn. I would sincerely
appreciate an opportunity to have a personal interview with you. Please feel free to contact me at your earliest
convenience. You can reach me at 662- 665-1710 or email@example.com.
Thank you for your time and consideration.
Vickie M. Lambert
1208 Buchanan Street
Corinth, MS 38834
VICKIE M. LAMBERT
OBJECTIVE Seeking a challenging position where I will be able to utilize my clerical skills, customer service
experience and advanced medical processes can be fully utilized. Where I could significantly
contribute to the organization, efficiency, growth, and profitability by utilizing my experience. If there
is a need for a variety of office management skills including- computer knowledge, organizational
abilities, business intelligence and database program use I am your person.
Over 4 years experience in a fast paced medical clinic performing general office
procedures, where an in depth knowledge of office management principles and considerable
experience in bookkeeping were obtained. Performed various clerical and manager duties
such as; documenting, faxing, mailing, organized the filing system, Scheduled appointments’
Answered high volume phone calls and transferred to appropriate staff members while
handling in person inquires from clients and colleagues, Sorted and distributed incoming
communication data, including faxes, letters and emails. Established and implemented
administrative policies and procedures for clinic. Developed templates in Advanced MD
EMR improving work flow.
Effectively managed office operations, reduced overhead and increased clinic revenue.
Discovered and resolved major instances of fraud, embezzlement and large client balances
due. Improved client balances by developing flexible payment plans. Researched different
lab companies as well as urine analyst companies found two companies that saved the clinic
thousands of dollars in supplies and provided more accurate lab results in a timely manner.
Managed employment opportunities within clinic posted to job sites, screened resumes
submitted, interviewed candidates, and performed background checks prior to hiring. If hired
I trained new employees while reporting performance to NP also the performance of other
Organized the scheduling of meetings, conferences, and events; distributed minutes for
each. Managed the staffs’ schedules, the company credit/debit card and checking account, all
company deposits and purchased all office equipment and supplies. I have excellent
communication skills both verbal/written and pay attention to details and time managing
skills. I’m a energetic, dedicated and focused individual who excels at prioritizing,
completing multiple tasks simultaneously, and following through to achieve project goals,
flexible and hardworking with a strong drive to succeed.
EXPERIENCE CARING HANDS FAMILY HEALTHCARE CLINIC
January 2010 – March 2014
Office Manager/Medical Coder,Medical Billing and Collecting/ Medical Assistant/ Records Clerk/Specimen
Oversaw daily operations, inventory and office supply purchases, employee written warnings
and attendance reports, as well as prepared and distributed payroll for office staff of 8
If any client or vendor problems, inquiries or complaints occurred I handled those diffusing
issues with tact and care.
Organized the scheduling of meetings, conferences, and events; distributed minutes for each.
Assisted NP in conferences, meetings, educational workshops and daily responsibilities as
Researched new ways to ensure the clinic’s success and increase revenue.
Actively maintained current working knowledge of CPT and ICD-9 coding principles,
government regulation, protocols and third party requirements regarding billing.
Accurately coded and billed all medical claims- electronic/paper via Intuit Quick books.
Examined patients' insurance coverage, deductibles, possible insurance carrier payments and
remaining balances not covered under their policies when applicable. Collected payments from
various clients as well as Insurance Agencies.
Initiated, documented daily on patients, uploaded records, tests, labs and drug screens in charts.
Pre-certified medication, medical and radiology procedures, surgeries and echocardiograms.
Patient referrals if needed.
Overseen clinic finances; credit/debit card, checking account, done daily deposits and recorded
all information in QuickBooks.
Was one of the first clinics to implement EHR/EMR through Advanced MD- set up both
Practice Management and EHR for clinic. Trained entire staff on the Practice Management side
as well as the EHR trained all new employees. Did any adjustments to system as needed.
Implemented new templates to increase work flow.
Was a spokesman for Advanced MD the first year the electronic medical records was hitting the
market. Was filmed talking about our EHR and the benefits of converting to a paperless system.
Started 2 classes for our patients’ a Diabetic Education, Training and Resource class and a
Medication assistance program where I had a volunteer come in once a week and meet with
certain patents to help them receive medications they could not afford.
June 2009 – December 2009
Answered office calls, greeted clients, mailing, and company’s daily deposit.
Received client payments via in person or mail, posted to appropriateaccounts.
Collected past due accounts for various hospitals and medical clinics via an automatic dialing
SANDY LUMBER SALES COMPANY
July 2000 – May 2007
Secretary/Assisted with Accounts Payable and Receivables/Invoiced clients.
Answered office calls transferred to appropriate salesman, greeted clients and visitors.
Generated customer invoices upon receipt of billing information and tracked collection
Composed effective accounting reports summarizing accounts payable data.
Prepared inventory balance reports, shortage/damaged items report and current price list.
June 1997 – July 2000
Assembly/QualityControl Specialists/Inventory Control Clerk/Safety
Performed all visual and manual inspections of new and returned office products assuring
Accepted or Rejected new shipments after testing and inspection.
Recorded and analyzed quality data reports.
Performed daily inventory counts of negative products in warehouse.
Compared quantities of visual products within the warehouse to theinventory records in the
EDUCATION NORTHEAST MISSISSIPPI COMMUNITY COLLEGE BOONEVILLE, MS
ASSOCIATE OF ARTS
3.5 GPA Major: Paralegal and RN
Certification Microsoft Word, Microsoft Excel and Power point.
Quick books,Lotus 123, EMR/EHS Software.
National Registry of Emergency Medical Technicians
Certified in CPR and Phlebotomy
COMMUNICATION Having an ability to listen to others and understand their needs and wishes,
talk in a way they understand with poise and compassion, as you represent
the entire practice every time you interact with a client.
Experience in resolving conflicts, get along with difficult people
successfully,and sustain new challenges and stressfulsituations.
Organizational skills and customer service orientation.
Having these abilities, I can make any working environment a happier and
LEADERSHIP Excels in organizational planning. Delivering excellence in managing
personneland projects, training, and client relations. .
Results oriented able to balance multiple responsibilities, constantly
delivering results on time.
Developed programs to analyze, compute, and generate daily reports.
Trained employees on computer software, scheduling appointments,making
referrals and setting up diagnostic testing.
REFERENCES REFERENCES AVAILABLE ON REQUEST