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Who Is Really Responsible: Public Cloud Misperceptions and the Need for Multi-cloud Data Management

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Misperceptions around data ownership and responsibility of data management in the public cloud are plenty, but not everyone is fully aware of them. We may take things like data backup and application resiliency in the cloud for granted, but maybe this is false-confidence? In this session, we identify the top cloud misperceptions that can punish your success, as well as talk about ways to mitigate these risks with solutions you can take advantage of today.

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Who Is Really Responsible: Public Cloud Misperceptions and the Need for Multi-cloud Data Management

  1. 1. Public Cloud Misconceptions and the Need for Multi-cloud Data Management
  2. 2. Path toTotal DigitalTransformation Different demands, same journey 2 Economic Drivers Specific Industry Needs What Is Required © 2017 Veritas Technologies LLC
  3. 3. Hybrid, Multi-cloud Reality Past Physical Data Centers Today Mix of Physical and Cloud Future Multiple Clouds and Data Centers © 2017 Veritas Technologies LLC3
  4. 4. 2008 The Cloud Landscape has Been Evolving for SomeYears Now 2006 2009 2012 2015 4 2010 © 2017 Veritas Technologies LLC
  5. 5. 31% 30% 29% 25% 24% 24% 25% 29% 35% 27% 34% 37% 32% 31% 40% 11% 7% 10% 9% 8% 0% 1% 1% 0% 1% Oracle (108) Amazon Web Services (136) IBM (173) Google (155) Microsoft Azure (160) ITDM respondents’ organisation’s business strategy when it comes to the cloud in the next 12-24 months, split by cloud service provider in use (Only showing respondents whose organization uses the below cloud service providers) We expect to move/outsource all on-premises infrastructure to the public cloud We expect to only move existing development/test workload environment to the public cloud We expect to move a mix of existing development/test and production workloads to the public cloud We already have all our systems running in the cloud We are not moving any systems to the cloud Same Journey, Different Pace © 2017 Veritas Technologies LLC5
  6. 6. 6 How DoWe Start Out? © 2017 Veritas Technologies LLC
  7. 7. Who's Responsibility Is It? different sets of cloud service terms 3+ 43% of organizations use or plan to use three or more different cloud service providers today. Who is responsible for: • Ensuring we’re moving the right data to the cloud • Avoiding being locked-in to any one vendor’s platform • Ensuring compliance to a plethora of new and changing regulations around data privacy, security, etc.? • Avoiding extended downtime periods resulting from cloud outages and ensure your business systems and critical applications are up and running? • Ensuring all of your data, irrespective of where it lives, is protected, recoverable, and stored optimally? © 2017 Veritas Technologies LLC7
  8. 8. Misconception #1 My cloud provider is responsible for protecting our data in the cloud © 2017 Veritas Technologies LLC8
  9. 9. Backup Data © 2017 Veritas Technologies LLC9 Figure 3: “Does your organization backup data for workloads running in the cloud?” Showing the results of all 1200 respondents 47% 39% 9% 1% 2% 2% Yes, for all data Yes, but only for business-critical data No, our cloud service provider should be doing this No, but our cloud service provider is not responsible for this I don’t know Not applicable 68% 43% 34% 21% 2% Backup solution provided by the cloud service provider Homegrown/native cloud snapshot tools Backup solution from a 3rd party vendor Same backup solution as in my data center I don’t know Figure 4: “What tool/s does your organization use to backup the data for applications running in the cloud?” Showing the results of the 1032 respondents whose organization backs up either business-critical or all data for workloads running in the cloud
  10. 10. You are responsible for properly configuring and using the Service Offerings and taking your own steps to maintain appropriate security, protection and backup ofYour Content, which may include the use of encryption technology to protectYour Content from unauthorized access and routine archivingYour Content." You are responsible for properly configuring and using the Service Offerings and taking your own steps to maintain appropriate security, protection and backup ofYour Content, which may include the use of encryption technology to protectYour Content from unauthorized access and routine archivingYour Content." Excerpt from a cloud service provider customer agreement Our CloudTerms are Likely Stating the Following .. © 2017 Veritas Technologies LLC10
  11. 11. Designed for 99.999999999% Durability It isn’t a SLA © 2017 Veritas Technologies LLC11
  12. 12. ProtectYour Data Multi-cloud Modular Architecture Metadata attributes Discovery Replication Snapshots VeritasTM CloudPoint © 2017 Veritas Technologies LLC12
  13. 13. 13 Misconception #2 My cloud provider is responsible for uptime of my applications in their cloud © 2017 Veritas Technologies LLC
  14. 14. Workloads Running InThe Cloud Figure 5: “In your opinion, where does/will responsibility sit for the below areas when it comes to the applications and data that your organization has or will have in the cloud?” Only showing the percentages where responsibility lies primarily with the cloud service provider, showing the results of all 1200 respondents Figure 6: Analysis of the respondents who agree with the above statement. Showing the results of all 1200 respondents 55% 59% Uptime of workloads running in the cloud Dealing with cloud service interruptions 83% agree My organization's cloud provider takes care ensuring our workloads and data in the cloud are protected against outages © 2017 Veritas Technologies LLC14
  15. 15. Cloud Service Disruption © 2017 Veritas Technologies LLC15 Figure 7: “Has your organization ever been impacted by a cloud service disruption?” Showing the results of all 1200 respondents Figure 8: “What impact did your organization experience as a result of cloud service disruption?” Showing the results of the 432 respondents whose organization has been impacted by a cloud service disruption 36% 58% 6% Yes No I don’t know 73% 46% 37% 26% 25% 25% System downtime Reduction in customer satisfaction Loss of revenue Inability to test workloads Non-compliance to regulations Fines and penalties imposed
  16. 16. Cloud Downtime © 2017 Veritas Technologies LLC16 Figure 9: “If a cloud provider promises you no more than 45 minutes of downtime per month, would that satisfy your organization's service level objectives? (e.g. recovery point objectives and recovery time objectives)” Showing the results of all 1200 respondents Figure 10: “On average, how many minutes of downtime per month has your business experienced due to cloud provider outage?” Showing the results of all 1200 respondents 37% 36% 20% 3% 5% Yes No – we expect less than 15 minutes of downtime No – we can incur only between 15-30 minutes of downtime No – we can incur only between 30-44 minutes of downtime I don’t know 27% 21% 20% 17% 10% 4% 1% None 0-15 minutes 16-30 minutes 31-45 minutes 46-60 minutes 61-90 minutes Over 90 minutes 22minutes, on average
  17. 17. How Much Does it Cost Us? 22 minutes average downtime per month $123,200* per month $1,478,400* per year © 2017 Veritas Technologies LLC17
  18. 18. Variable Performance 71%of organizations say that they would consider leaving their cloud provider due to workload performance problems. © 2017 Veritas Technologies LLC18
  19. 19. Architect Cloud AppsWith Resiliency and Performance in Mind 0011101010010000111100101011010101010011101010010000111100101011010 0011101010011010100100000011101010110001110111010001111011011110110 Virtual Appliance: Resiliency Mgr Infrastructure Mgr NetBackup Custom InfoScale Enterprise Virtual Appliance: Resiliency Mgr Infrastructure Mgr Traditional Private Cloud 0011101010010000111100101011010101010011101010010000111100101011010 0011101010011010100100000011101010110001110111010001111011011110110 VM VM VM VMVM VM VM VM VM VMVM VM VM VM VM VMVM VM VM VM VM VMVM VM Virtual Replication Appliance Virtual Replication Appliance © 2017 Veritas Technologies LLC19
  20. 20. 20 Misconception #3 My cloud provider is responsible for all data privacy and compliance regulations © 2017 Veritas Technologies LLC
  21. 21. Data Privacy And Compliance Regulations © 2017 Veritas Technologies LLC21 Figure 11: Analysis of the respondents who agree with the above statement. Showing the results of all 1200 respondents 76% agree Figure 12: Analysis of the respondents who believe that the responsibility of compliance auditing lies primarily with their organization’s cloud service provider. Showing the results of all 1200 respondents For 38% of organization’s... My organization's cloud provider takes care of all data privacy and compliance regulations …the responsibility of compliance auditing lies primarily with the cloud service provider
  22. 22. Remember that we are Still the Data Controller HIPAA / HITECH Act Moderate JAB P-ATO FIPS 140-2 FERPA DoD DISA SRG Level 2 ITAR CJIS GxP 21 CFR Part 11 IRS 1075Section 508 VPAT ISO 27001 SOC 1 Type 2 ISO 27018 CSA STAR Self-Assessment Singapore MTCS UK G-Cloud Australia IRAP/CCSL FISC Japan China DJCP New Zealand GCIO China GB 18030 EU Model Clauses ENISA IAF Argentina PDPA Japan CS Mark Gold SP 800-171 China TRUCS Spain ENS PCI DSS Level 1 CDSA Shared Assessments MPAA Japan My Number Act FACT UK High JAB P-ATO GLBA DoD DISA SRG Level 4 MARS-E FFIEC ISO 27017 SOC 2 Type 2 SOC 3 India MeitY Canada Privacy Laws Privacy Shield ISO 22301 Germany IT Grundschutz workbook Spain DPA CSA STAR Certification CSA STAR Attestation HITRUST IG Toolkit UK GLOBALUS GOVINDUSTRYREGIONAL © 2017 Veritas Technologies LLC22
  23. 23. 23 Information Map Expands Global DataVisibility 23 New Data Connectors © 2017 Veritas Technologies LLC
  24. 24. Take Control with 360 Data Management for Cloud © 2017 Veritas Technologies LLC24 Data Portability Business Continuity DataVisibility Compliance Readiness Data Protection Storage Optimization
  25. 25. It’s a GoodTime to Engage withVeritas © 2017 Veritas Technologies LLC25 FREE --- Making it easy to get started --- Free download from .COM Evaluate release 1.o features Community support CloudPoint Learn More Information Map Learn More FREE --- Gaining visibility and control --- Free download from .COM Explore all functions Some connectors available FREE --- Getting ready to migrate --- Fee-waived workshop Access to experts Comprehensive report 5 free software licenses CloudMobility Learn More
  26. 26. 26 Q&A © 2017 Veritas Technologies LLC
  27. 27. Copyright © 2017 Veritas Technologies. All rights reserved. Veritas and the Veritas Logo are trademarks or registered trademarks of Veritas Technologies or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. ThankYou

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