Human Resources Management Strategies for Small Businesses


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Human Resources Management Strategies for Small Businesses

  1. 1. STRATEGIES IN HUMAN RESOURCE MANAGEMENT FOR SMALL BUSINESSES From: Growing Pains by Eric Flamholtz Presented by: Dr. Wm. (Chip) Valutis
  2. 2. THE ENTREPRENEUR’S CHALLENGE After lots of hard work and some luck there will come a time when the very traits and abilities which made you so successful initially will lead to your organization’s demise!!
  3. 3. ORGANIZATIONAL GROWING PAINS People feel that there are not enough hours in the day. People spend too much time “putting out fires.” Many are not aware of what others are doing. People lack an understanding of the firm’s ultimate goals.
  4. 4. GROWING PAINS (CON’T) The feeling that “I have to do it myself if I want to get it done correctly.” Plans are seldom made and even more seldom followed up, so things often do not get done. The firm has continued to grow in sales but not to the same extent in profits.
  5. 5. SIX KEY TASKS FOR DEVELOPMENT 1. Identify and Define a Market Niche 2. Develop Products and Services 3. Acquire & Manage Resources 4. Develop Operational Systems 5. Develop Management Systems 6. Manage the Culture
  6. 6. MANAGING YOUR “HUMAN” RESOURCES Four critical areas to manage: 1. Person/Job Match 2. Skills Present vs. Skills Needed 3. Performance Expected vs. Actual Performance 4. Job Evaluation & Market Wage
  7. 7. 1. PERSON/JOB MATCH Recruiting What you see is what you’ll get Finding the best and the brightest Selection Minimize the “surprises” Ensure people match their jobs 
  8. 8. 2. SKILLS PRESENT VS. SKILL NEEDED Training and Development Pace of change and the implication on your business Are your people growing as fast as your company is? Active promotion of skill building
  9. 9. 3. PERFORMANCE EXPECTED VS. ACTUAL PERFORMANCE Feedback and Performance Appraisals Goal setting and feedback Link efforts to results Formalize the feedback Rewards and Incentives Financial “Psychological income”
  10. 10. 4. JOB EVALUATION & MARKET WAGE Compensation and Benefits Reward results not tenure Offer choices where possible Consider incentives for company’s performance Provide a path for growth
  11. 11. THE PEOPLE MAKE THE PLACE Share your vision Link goals for attaining the vision Communicate, communicate, communicate! Give feedback Look for the little things Manage up or manage out Say thank you
  12. 12. Valutis Consulting is a full service Management Consultant firm. Our approach is to investigate and understand organizational issues, customize realistic solutions and design practical strategies to move clients toward their specific business and personal goals. Our mission is to help our clients unlock the potential of their organization and its’ people. Please feel free to contact us with any questions or to schedule an appointment to discuss your organization’s needs and how we can help. (716) 634-2553 - website - blog