DeskCenter USA IT Management Presentation

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DeskCenter USA IT Management Presentation

  1. 1. DESKCENTER USA IT MANAGEMENT SOLUTIONS www.deskcenter.com
  2. 2. | www.deskcenter.com2 IT SAVES UP TO 55% OF THE 3-YEAR COST OF MANAGING YOUR IT SYSTEMS (examples slide 3, ROI savings chart slide 22 ) WHY DO YOU NEED TO CONSIDER A LIFECYCLE AND IT MANAGEMENT SOFTWARE? DeskCenterUSA offers a competitive upgrade pricing structure for Kace, Altiris and LANDesk current customers. DeskCenterUSA will beat any written quote by these software providers.
  3. 3. 3 EXAMPLES: & Total Cost of Ownership $5,269 $4,650 $3,413 | www.deskcenter.com
  4. 4. 4 • Gartner, Forester, Experton, KPMG and others say by using Software Asset Management alone, YEARLY SOFTWARE COSTS ARE REDUCED UP T0 30%. WHAT ARE THE LEADING TECHNOLOGY RESEARCH AND CONSULTING COMPANIES SAYING ABOUT IMPLEMENTING ONLY ASSET MANAGEMENT ALONE? | www.deskcenter.com
  5. 5. 5 WHY DESKCENTER? | www.deskcenter.com
  6. 6. 6 Products DeskCenter® Management Suite 20 Applications Consulting Implementation Consulting After-Sales Support More than 40 years experience in IT LifeCycle and Infrastructure Management Services More than 30 years of IT Management experience More than 1,000 customers 900,000 systems under management Privately owned Based in Long Beach, NY Founded in 2008 ABOUT US | www.deskcenter.com
  7. 7. 7 One Database. One Dashboard. Built from the ground up. THE POWER OF ONE! | www.deskcenter.com
  8. 8. 8 Inventory Users and Assets, SNMP WMI, IP Active Directory, LDAP Document Management Instant- Scan OLE Integrated Realtime System Management Remote Screen Active Scripting Toolbox Quickscripts Asset Management Technical Financial OVERVIEW: DESKCENTER MANAGEMENT SUITE | www.deskcenter.com
  9. 9. 9 OS Deployment Unattended or Image From NT to Windows 2008 R2 SP1 Software Deployment Software rules, Bandwith Management Deployment MSI, XenAPP ThinAPP Interfaces XML, HTML Excel, Script, Outlook POP3, IMAP, LDAP Reporting Reportexplorer Reportdesigner Automated Reporting OVERVIEW: DESKCENTER MANAGEMENT SUITE | www.deskcenter.com
  10. 10. 10 DeskCenter SelfService Portal Easy-to- use Self Service Ticketing User Help Desk Incident management Trouble Shooting DeskCenter CTI Integrate local TAPI in your helpdesk Provide better service Reporting Report explorer Report designer Automated Reporting OVERVIEW: DESKCENTER MANAGEMENT SUITE | www.deskcenter.com
  11. 11. 11 SAM DNA / plus : Microsoftt approved Software Asset Management for more than 9,000 products with 900,000 variations. Energy Management: Go Green! Save energy with automatic PC shutdowns (200 computers saves approximately $16,000 a year). OVERVIEW: DESKCENTER MANAGEMENT SUITE | www.deskcenter.com
  12. 12. 12 AND MORE! CUSTOMERS | www.deskcenter.com
  13. 13. 13 The only all-in-one solution for your IT Management – no OEM products, all developed in-house by skilled software engineers from DeskCenter Small Footprint, non-intrusive Reporting throughout the whole IT service process All data resides in a single database. You can run any technical & financial report Perfect support during easy installation and thereafter THE DESKCENTER USP | www.deskcenter.com
  14. 14. 14 Six different inventory methods The modular solution – customized and configured to your specific needs Needs lowest infrastructure ressources – no separate server; no active directory. Integrates seamlessly into existing systems SAM and inventory without agent – no interferences with existing systems Easy data exchange (e.g. SAP) THE DESKCENTER ADDITIONAL VALUE ADDED | www.deskcenter.com
  15. 15. 15 Inventory with the DeskCenter Management Service Instant on- Demand Inventory Inventory with DeskCenter® SDI- Agent Script Inventory (Logon-Script) Offline Inventory with DeskCenter® One-Step Inventory HIGHLIGHTS: INVENTORY WITH OR WITHOUT AGENT | www.deskcenter.com
  16. 16. 16 HIGHLIGHTS: SOFTWARE ASSET MANAGEMENT Save up to 30% on your software per user – right NOW! Largest Software-Recognition Database worldwide Recognizes more than 900,000 software assets! FREE update to your software if not discovered! SAM Solutions recommended by Microsoft Upgrade and Downgrade rights Perfect for managing virtualized or cloud software Covers complex situations like User-CALs, CPI Licenses etc. Intelligent traffic-lights support your process Application Metering Supports harvesting of licenses and repurposing | www.deskcenter.com
  17. 17. 17 HIGHLIGHTS: SOFTWARE DEPLOYMENT Use the industry standard: MSI Deploy MSI files, Executables and virtualized Software. We replace the WSUS-Server – Patch Management included Deploy any OS – from Windows NT to Windows 7 SP 1 Integrate your drivers DeskCenter is perfect for Windows 7 migrations | www.deskcenter.com
  18. 18. 18 HIGHLIGHTS: HELPDESK Open Tickets via Web, Phone or Email Knowledge-Base Easy to use – Rich Formatting User-friendly Email notifications SLA Management Multiple Projects Costcenter – Billing of time and material Robust enough to support 1,000s of open tickets Use the self-service portal to reduce your cost | www.deskcenter.com
  19. 19. 19 Best price and value prosposition in the market PRICING – LEADING ROI IN THE INDUSTRY • BASIC PACKAGE • SAM PACKAGE • DEPLOYMENT PACKAGE • ENTERPRISE PACKAGE Define your modules: | www.deskcenter.com
  20. 20. 20 Implement • Process Design • Installations • Customizing • Individual Reporting • Scripting Training • Training Onsite • Training ITAM • Training Deployment • Training Helpdesk • Training Reporting Maintenance/ Support • Maintenance contract includes updates and upgrades • Support Standard: Web, Email, Phon • Support Premium • Upgrade to our premium support level SERVICES | www.deskcenter.com
  21. 21. 21 GO GREEN – IT PAYS! | www.deskcenter.com
  22. 22. 22 0.00 50,000.00 100,000.00 150,000.00 200,000.00 250,000.00 Energy costs savings SW License Savings ($90 per) Admin production savings TOTAL SAVINGS ROI SAVINGS Year 1 Year 3 16,500 49,500 22,500 67,500 14,400 43,200 53,400 160,200 ROI SAVINGS CALCULATION OF A TYPICAL INSTALLATION ROI calculation based on typical 250 seat installation of Enterprise package including all 20 apps, 3 year Maintanance, Professional Installation Services and Training. ROI in this case is 5 months. | www.deskcenter.com
  23. 23. Talk to us about your pain points. Review our IT Management and Lifecycle Suite during a no-obligation demonstration. Let‘s talk about your current budget and where this ROI will be the most valuable. We‘ll work out a customized price structure so you can have a compliant, transparent IT Department while realizing significant savings and peace of mind for years to come. 23 ROI SAVINGS: WHERE DO YOU NEED TO SAVE MONEY? | www.deskcenter.com
  24. 24. 24 For a customized demo, free price quote or for further information - Contact: (516) 442-1508 Jacqueline – jacqueline.muratore@deskcenterusa.com Valerie – valerie.pesce@deskcenterusa.com Info – info@deskcenterusa.com DESKCENTER IT MANAGEMENT SUITE: Beyond Your Expectations. DESKCENTER | www.deskcenter.com
  25. 25. Thank you for your interest in DeskCenter USA Inc. 25 | www.deskcenter.com

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