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Performance-Based Public
Participation
CTAA Expo 2016
May 2016
Southern Georgia
Regional Commission
DHS/5311 Coordinated Transportation
DHS/5311 Non-Coordinated
Transportation
Valdosta ...
Outline
• What is Performance Management?
• Principles of PBPP and PP
• Qualitative vs. Quantitative
• Examples from VLMPO
Definitions
• Performance management includes activities
which ensure that goals are consistently being
met in an effectiv...
PBPP Principles
• Measureable Outcomes
• Strategic Direction
– Goals, Objectives, Measures
• Analysis
– Trends, Targets, S...
PBPP in the Planning Process
Public Involvement Principles
• Reasonable Opportunity for Involvement
– Events and Communications
• Documented Process
– ...
Qualitative vs. Quantitative
• How do you measure if public participation
was effective?
– 5 people showed up, but you had...
VLMPO Examples
• Participation Plan Structure
– Includes Title VI Assurance Plan & LEP Plan
– Policies, Strategies, Perfor...
VLMPO PP Policies
• Meetings Notification & Accessibility
– Timeliness, location, LEP, agendas,
• Public Comment Periods
–...
VLMPO PP Strategies
• A means to an end – not associated with
policies
• Speakers, newsletters, media, publications,
socia...
VLMPO PP Performance Measures
• Defined by the strategies
– Quantitative
– Trackable with Trends
• Annual Report indicates...
PP Performance Measurement
• Public Relations Measures
• Use the tools available to us
• Measure everything we can
• Learn...
Questions?
www.sgrc.us
Corey Hull, AICP
229-333-5277 or chull@sgrc.us
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Performance Based Public Participation

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Part of a panel presentation on how to bring the principles of performance management and performance-based planning into engaged, community-oriented planning.

Published in: Government & Nonprofit
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Performance Based Public Participation

  1. 1. Performance-Based Public Participation CTAA Expo 2016 May 2016
  2. 2. Southern Georgia Regional Commission DHS/5311 Coordinated Transportation DHS/5311 Non-Coordinated Transportation Valdosta Urbanized Area DHS Human Service Transportation Okefenokee National Wildlife Refuge
  3. 3. Outline • What is Performance Management? • Principles of PBPP and PP • Qualitative vs. Quantitative • Examples from VLMPO
  4. 4. Definitions • Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner (Wikipedia) • Transportation Performance Management as a strategic approach that uses system information to make investment and policy decisions to achieve national performance goals (FHWA)
  5. 5. PBPP Principles • Measureable Outcomes • Strategic Direction – Goals, Objectives, Measures • Analysis – Trends, Targets, Strategies, Priorities • Planning and Programming – Allocate Resources • Implementation – Measuring, Evaluation, Reporting
  6. 6. PBPP in the Planning Process
  7. 7. Public Involvement Principles • Reasonable Opportunity for Involvement – Events and Communications • Documented Process – Policies, Strategies, Performance Measures
  8. 8. Qualitative vs. Quantitative • How do you measure if public participation was effective? – 5 people showed up, but you had great input and dialogue – 100 people showed up, but you had little feedback, little dialogue • Numbers only take you so far – How much did you spend per person on your last public comment period?
  9. 9. VLMPO Examples • Participation Plan Structure – Includes Title VI Assurance Plan & LEP Plan – Policies, Strategies, Performance Measures • Annual Report – PP Performance Measures
  10. 10. VLMPO PP Policies • Meetings Notification & Accessibility – Timeliness, location, LEP, agendas, • Public Comment Periods – Timeliness, location, comments, interested parties • LRTP/TIP Amendments – Comments, events • Open Records, Title VI Complaints, etc.
  11. 11. VLMPO PP Strategies • A means to an end – not associated with policies • Speakers, newsletters, media, publications, social media, open houses, events, hearings, comments, surveys, committees, stakeholders, focus groups, LEP, accessibility, CCV collaboration, partnerships, marketing
  12. 12. VLMPO PP Performance Measures • Defined by the strategies – Quantitative – Trackable with Trends • Annual Report indicates: increase, decrease, neutral – None that are qualitative
  13. 13. PP Performance Measurement • Public Relations Measures • Use the tools available to us • Measure everything we can • Learn from past experiences • Technology is changing public participation
  14. 14. Questions? www.sgrc.us Corey Hull, AICP 229-333-5277 or chull@sgrc.us

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