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Эволюция роли бизнес-аналитиков в эру agile и цифровой трансформации

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Доклад Baris Sarialioglu на конференции Analyst Days-6
www.analystdays.com

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Эволюция роли бизнес-аналитиков в эру agile и цифровой трансформации

  1. 1. Evolving Role of Business Analysts in the Era of Agile and Digitalization Baris Sarialioglu
  2. 2. I am Baris Sarialioglu... @mbsarialioglu Managing Partner @ BA-Works ex-SW Developer, ex-Agile Consultant, ex-CMMi Consultant, ex-employee, Infineon, Boeing, Siemens, Huawei, UniCredit BOOKS SOCIAL barissarialioglu
  3. 3. World is Mobile! ● 90% Data today, produced in last 2 years. ● Mobile Devices creating 30% of the data. ● 20 billion connected devices by 2020. MOBILITY...
  4. 4. World is Agile! ● Lines of Code → Doubles every 2 years ● Defects per Line of Code remains the same for the last 10 years AGILITY...
  5. 5. STANDISH GROUP - CHAOS REPORT 100 90 80 70 60 50 40 30 20 10 00 Cancelled Delivered Over Budget Not Considered Successful Delivered Late %32 %49 %61 %81 Source: Standish Group
  6. 6. Concepts, Trends, Skills & Business Analysts Agile & Business Analysts User Experience & Business Analysts 10m. 10m. 10m. OUTLINE
  7. 7. 10m. CONCEPTS, TRENDS, SKILLS Concepts, Trends, Skills & Business Analysts
  8. 8. Develop yourself in the age of... CHALLENGES AHEAD... Complexity Mobile Agile Big Data User Experience
  9. 9. WHICH CONCEPTS ARE IMPORTANT? Source: Business Analysis Report Internet of Things Artificial Intelligence Cloud Mobile Big Data 40% 67% 71% 34% 24%
  10. 10. THE NEW MAGIC QUADRANT...
  11. 11. BABOK is a GUIDE...
  12. 12. IIBA - LEAN BUSINESS ANALYSIS
  13. 13. DIFFERENT SKILLS FOR DIFFERENT PURPOSES... BIG PICTURE DETAILS Explorer Observer Business Partner Advisor NEED RELATIONSHIP Strategic Thinker Decision Maker STRATEGY Creative Thinker Critical Thinker IDEA Abstract Thinker Concrete Thinker SOLUTIONS
  14. 14. WHICH COMPETENCIES ARE IMPORTANT? Critical Thinking Software Development Methods (Agile, Waterfall, Lean, UX etc) Business Know-How and Technical Skills Creative Thinking Strategic Thinking Communication Skills Problem Solving and Decision Making 64% 57% 47% 46% 34% 29% 15% Source: Business Analysis Report
  15. 15. THINKING IS IMPORTANT...
  16. 16. DESIGN THINKING IS ALSO IMPORTANT...
  17. 17. T-SHAPE BUSINESS ANALYST...
  18. 18. PROMOTE BUSINESS ANALYSIS...
  19. 19. Source: QA Intelligence Survey ● WORKING LONG HOURS ● BEING ALWAYS BUSY ● SHOWING UP ● USING WORK HOURS FOR OTHER STUFF ● ALWAYS HAPPY ● COMMITMENT ● CONTRIBUTION, CREATION ● ACTIVELY & SPONTANEOUSLY HELPING OTHERS ● IMPROVING ● WORKING SMART WHAT IS ENGAGEMENT?
  20. 20. Aubrey Daniels International (ADI), discretionary effort WANT-TO-DO vs HAVE-TO-DO
  21. 21. Aubrey Daniels International (ADI), discretionary effort PERFORMANCE vs STRESS
  22. 22. Measure the Process instead of People!! MEASUREMENT IS CRUCIAL, but...
  23. 23. Agile & Business Analysts 10m. AGILE
  24. 24. AGILE IS IMPORTANT...
  25. 25. Source: State of QA Survey 2016 AGILE IS SPREAD...
  26. 26. ● Agile is new (or not??) ○ (1976, Tom Gilb’s Evo Method; 2001, Agile Manifesto) ● Agile > Waterfall ● Agile = Scrum ● Agile ---- will lower our pains! ● Agile ---- we need to apply all the agile practices! ● Agile ---- we do not need to plan & design! ● Agile ---- we do not need any documents! ● Agile ---- we won’t report/track bugs! ● Agile ---- no segregation of duties! ● Agile ---- no deadline, no project managers! AGILE HAS MYTHS...
  27. 27. AGILE IS NOT ALWAYS EASY TO ADOPT...
  28. 28. EVERY COMPANY HAS ITS OWN AGILE FORMULA...
  29. 29. User Experience & Business Analysts 10m. USER EXPERIENCE
  30. 30. USER EXPERIENCE IS IMPORTANT...
  31. 31. USER EXPERIENCE & AGILE...
  32. 32. USERS ALWAYS HAVE A POINT...
  33. 33. USERS ARE MOST OF THE TIME SELECTIVE... 80% of the Users use 20% of the features Pareto Rule 60% easy to use & 40% easy to learn No such an app for everyone rule
  34. 34. User don’t hate change, they hate you! User hate change, that doesn’t make their life better. USERS ARE GENERALLY OPEN TO CHANGE...
  35. 35. USERS SHARE...
  36. 36. USERS ARE MOBILE... “Carry” Principle Mobile Phone is always carried “On” Principle Mobile Phone is always turned on “1 meter” Principle Mobile Phone is always 1m away “Privacy” Principle Mobile Phone is not given to anyone
  37. 37. USERS CRITICIZE...
  38. 38. USERS TRIGGER INNOVATIVE SOLUTIONS... APP Store Review & Star Service | 100% Real Users!!!
  39. 39. USERS DELETE... •50% of users are deleting a Mobile App, for a Single BUG! •50% of apps are downloaded and used just once!
  40. 40. USERS ARE EMOTIONAL...
  41. 41. USERS NEED CARING... Easy to Use doesn’t mean good User Experience!
  42. 42. EVEN THEY DO HAVE FAT FINGERS...
  43. 43. FINAL WORDS... ● Improve yourself as a Business Analyst, ○ Trainings, conferences, certifications, research... ● Follow concepts and trends, ○ Do not become a slave of the trends, they change over time... ● Try to be agile, ● Try to understand your users, ● Try to look for the most simple solutions, ● Try to be open for communication and try to be diplomatic, ● Try to target the Minimum-viable-Product, ● Share your knowledge for the betterment of Business Analysis.
  44. 44. Thanks for listening...

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