Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Online Services at VCU International Student Orientation
Today, you will learn to…. <ul><li>Find your eID </li></ul><ul><li>Create your password </li></ul><ul><li>Access your emai...
Finding your eID <ul><li>Click “Go to the eID Finder” </li></ul><ul><li>Enter your V number (on your VCU acceptance letter...
Creating your Password <ul><li>Choose a password that meets the following rules: </li></ul><ul><ul><li>Between 7-24 charac...
Accessing your email <ul><li>From the VCU homepage, click “E-mail” at the top of the page. </li></ul><ul><li>Note: The eID...
Accessing your email <ul><li>Click “Log-in to mymail. vcu.edu” </li></ul>
Accessing your email <ul><li>Click “Gmail Google Email” </li></ul>
Accessing your email <ul><li>Perform the Gmail account set up.  </li></ul>
Log out of your e-mail account <ul><li>Log out before continuing </li></ul>
What is eServices? <ul><li>eServices is a website that VCU students use to: </li></ul><ul><ul><li>View administrative hold...
Logging into eServices through  my VCU <ul><li>Go to  www.vcu.edu </li></ul><ul><li>Click on “myVCU” </li></ul>
Logging into  my VCU <ul><li>Enter your eID and Password to login. </li></ul>
Accessing eServices <ul><li>From the  my VCU homepage, click on “eServices/ VCU Self Service” </li></ul>
Viewing your V number <ul><li>If you forget your V number, you can find it listed on the eServices Main Menu webpage. </li...
Viewing your Student Bill <ul><li>Click the “Student” Tab </li></ul><ul><li>Click “Student Account” </li></ul><ul><li>Clic...
Payment   Methods Accepted @ VCU: <ul><li>Pay online or in person at the Cashier’s Office in the 1st floor of Harris Hall ...
Paying your Student Bill Online <ul><li>Select the &quot;Student&quot; Tab  </li></ul><ul><li>Select the &quot;Student Acc...
What is a “Hold”? <ul><li>A HOLD is an administrative block that prevents students from registering for classes and/or acc...
Viewing Holds and Grades <ul><li>Click the Student Tab  </li></ul><ul><li>Click “Student Records” </li></ul>
Viewing Holds and Grades <ul><li>Click “View Holds”  </li></ul><ul><ul><li>OR </li></ul></ul><ul><li>Click “Final Grades” ...
Viewing Holds <ul><li>eServices will indicate which department is the “originator” of the hold.  </li></ul>
Sign Up for Text Message Alerts <ul><li>Click “Sign up for VCU Text Message Alerts” & follow instructions to receive immed...
Update Personal Information <ul><li>Click the Personal Information Tab </li></ul><ul><li>Keep the following information up...
GEO in Social Media <ul><li>Like us on Facebook:  “VCU Global” </li></ul><ul><li>Follow us on Twitter: “vcu_global” </li><...
Upcoming SlideShare
Loading in …5
×

E services info session

701 views

Published on

Need help with online services at VCU? This powerpoint will help you.

Published in: Economy & Finance, Business
  • Be the first to comment

  • Be the first to like this

E services info session

  1. 1. Online Services at VCU International Student Orientation
  2. 2. Today, you will learn to…. <ul><li>Find your eID </li></ul><ul><li>Create your password </li></ul><ul><li>Access your email account </li></ul><ul><li>Log into eServices </li></ul><ul><li>Use eServices to view your V number, administrative holds, and grades </li></ul><ul><li>Pay your student accounting bill </li></ul><ul><li>Use eServices to update your address, phone number and emergency contact information </li></ul>
  3. 3. Finding your eID <ul><li>Click “Go to the eID Finder” </li></ul><ul><li>Enter your V number (on your VCU acceptance letter) and your birthday </li></ul>
  4. 4. Creating your Password <ul><li>Choose a password that meets the following rules: </li></ul><ul><ul><li>Between 7-24 characters long </li></ul></ul><ul><ul><li>Contain at least 1 CAPITAL & 1 lowercase letter </li></ul></ul><ul><ul><li>Contain at least 1 number </li></ul></ul><ul><ul><li>Contain at least 4 different characters (e.g. A1a1a1a is invalid) </li></ul></ul><ul><ul><li>Can NOT begin or end with a number </li></ul></ul><ul><ul><li>Can NOT contain any special characters (do not use @ * ! , etc.) </li></ul></ul><ul><li>EXAMPLE PASSWORD: VCU123vcu </li></ul><ul><li>DO NOT set up the password help questions today. You can do that later. </li></ul>
  5. 5. Accessing your email <ul><li>From the VCU homepage, click “E-mail” at the top of the page. </li></ul><ul><li>Note: The eID followed by @vcu.edu represents your VCU email address. </li></ul><ul><li>It is VERY important that you check your VCU email regularly!! </li></ul>
  6. 6. Accessing your email <ul><li>Click “Log-in to mymail. vcu.edu” </li></ul>
  7. 7. Accessing your email <ul><li>Click “Gmail Google Email” </li></ul>
  8. 8. Accessing your email <ul><li>Perform the Gmail account set up. </li></ul>
  9. 9. Log out of your e-mail account <ul><li>Log out before continuing </li></ul>
  10. 10. What is eServices? <ul><li>eServices is a website that VCU students use to: </li></ul><ul><ul><li>View administrative holds </li></ul></ul><ul><ul><li>View student account information </li></ul></ul><ul><ul><li>Make payments </li></ul></ul><ul><ul><li>View their class grades </li></ul></ul><ul><ul><li>View their class schedule </li></ul></ul>
  11. 11. Logging into eServices through my VCU <ul><li>Go to www.vcu.edu </li></ul><ul><li>Click on “myVCU” </li></ul>
  12. 12. Logging into my VCU <ul><li>Enter your eID and Password to login. </li></ul>
  13. 13. Accessing eServices <ul><li>From the my VCU homepage, click on “eServices/ VCU Self Service” </li></ul>
  14. 14. Viewing your V number <ul><li>If you forget your V number, you can find it listed on the eServices Main Menu webpage. </li></ul>
  15. 15. Viewing your Student Bill <ul><li>Click the “Student” Tab </li></ul><ul><li>Click “Student Account” </li></ul><ul><li>Click “Account Summary </li></ul><ul><li>by Term” </li></ul>
  16. 16. Payment Methods Accepted @ VCU: <ul><li>Pay online or in person at the Cashier’s Office in the 1st floor of Harris Hall </li></ul><ul><li>Check (or e-check online) </li></ul><ul><li>Money Order </li></ul><ul><li>Cash </li></ul><ul><li>Credit Card: MasterCard, Discover and American Express </li></ul><ul><ul><li>A nonrefundable convenience fee of 2.75% is charged for all credit/debit card payments. </li></ul></ul><ul><li>Electronic Payment/Wire Transfer </li></ul><ul><ul><li>See Student Accounting website for instructions </li></ul></ul>
  17. 17. Paying your Student Bill Online <ul><li>Select the &quot;Student&quot; Tab </li></ul><ul><li>Select the &quot;Student Accounts&quot; option </li></ul><ul><li>Select the &quot;Make a Payment&quot; option </li></ul><ul><li>Select the &quot;Payments&quot; tab along the top of the payment site </li></ul><ul><li>Select the &quot;Pay&quot; option under the Actions headline </li></ul><ul><li>Don’t forget to LOG OUT when finished </li></ul>
  18. 18. What is a “Hold”? <ul><li>A HOLD is an administrative block that prevents students from registering for classes and/or accessing their student records. </li></ul><ul><li>Holds cause negative consequences for your immigration status. </li></ul><ul><ul><li>Example: Holds prevent you from getting a travel signature on your I-20/DS-2019 or a letter of good standing. </li></ul></ul><ul><li>To remove holds, students must contact the department that placed the hold (the “originator”). </li></ul><ul><ul><li>Example: Student Health Services, Student Accounting, Immigration, International Admissions </li></ul></ul><ul><li>The Global Education Office CANNOT remove holds from other departments. </li></ul>
  19. 19. Viewing Holds and Grades <ul><li>Click the Student Tab </li></ul><ul><li>Click “Student Records” </li></ul>
  20. 20. Viewing Holds and Grades <ul><li>Click “View Holds” </li></ul><ul><ul><li>OR </li></ul></ul><ul><li>Click “Final Grades” </li></ul>
  21. 21. Viewing Holds <ul><li>eServices will indicate which department is the “originator” of the hold. </li></ul>
  22. 22. Sign Up for Text Message Alerts <ul><li>Click “Sign up for VCU Text Message Alerts” & follow instructions to receive immediate information on your cell phone about campus emergencies! </li></ul>
  23. 23. Update Personal Information <ul><li>Click the Personal Information Tab </li></ul><ul><li>Keep the following information updated in eServices: </li></ul><ul><ul><li>ADDRESS </li></ul></ul><ul><ul><li>PHONE NUMBER </li></ul></ul><ul><ul><li>EMERGENCY CONTACTS </li></ul></ul><ul><li>Any time your address changes, you also need to notify Immigration Services!! </li></ul>
  24. 24. GEO in Social Media <ul><li>Like us on Facebook: “VCU Global” </li></ul><ul><li>Follow us on Twitter: “vcu_global” </li></ul>

×