7 Tips on Handling Resistance to Change                          in Small BusinessesVeronica BroomesBusiness Coach and Men...
Learn How to Manage Change                                 Veronica Broomes                        Business Coach and Ment...
1)   Resistance to change is not uncommon     in small businesses. This can be found     especially in those who have work...
2)   Resistance to change may stem from:•    Resistance to content of change     For example, introducing new technology, ...
•   Resistance to process of change    This happens more often when the process of    arriving at change was not consultat...
3)   Understanding the reason for resistance can     result in more appropriate crafting/tailoring of     messages of orga...
4)   Real change happens in the minds of people     as they talk to each other, and with you, about     the effect of chan...
5)   Remember that in general, people do not     relish change, they find it deeply disturbing     and threatening.     Th...
6)   Avoid repeating the mistakes of earlier     changes as you grow your business. Not only     will this make implementi...
7)   Find out what do your people say to     themselves about the way you are managing     change.      How to do this? Ju...
•Request your free pdf copy with Handling Resistance to Change   Email: bizcoachuk@gmail.com      Want a more profitable b...
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Managing change for business success -(Leadership Brief)

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Change is an inevitable part of any business, whether it’s during the start-up phase or rapidly growing. How the business owner plans for change and persuade others to support and deliver such change can be a result of having a clear vision, effective communication and seeking achieving buy in for the process from staff of the business. What change is not managed well, it’s not unsurprising to find that that people in the business are resistant to any change –it makes them afraid of the future and they prefer to settle for the present, irrespective of how inefficient current systems may be.

In this brief slide show, Veronica, an experienced and qualified Small Business Coach & Mentor, shares 7 simple tips on how owners and directors of small and medium-size businesses can prevent and/or manage resistance to change among staff.

To download the ppt slide, just click on the download button at the top of this slide.
VeronicaThe way in which it is pla


Your Small Business Coach
www.yoursmallbusinesscoach.co.uk
Tel: 020 7096 0620

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Managing change for business success -(Leadership Brief)

  1. 1. 7 Tips on Handling Resistance to Change in Small BusinessesVeronica BroomesBusiness Coach and Mentorhttp://www.yoursmallbusinesscoach.co.ukT: +44(0)845 054 2870
  2. 2. Learn How to Manage Change Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  3. 3. 1) Resistance to change is not uncommon in small businesses. This can be found especially in those who have worked for many years or were involved since the start of the business. Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  4. 4. 2) Resistance to change may stem from:• Resistance to content of change For example, introducing new technology, process or even Customer Relationship Management systems can require more or fewer steps by staff. Either way, there is reluctance to change from known to unknown. Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  5. 5. • Resistance to process of change This happens more often when the process of arriving at change was not consultative/ inclusive . This stems from a ‘top-down’ approach to management, rather than consultation that allowed for early buy in and ownership of the change. People feel ignored! Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  6. 6. 3) Understanding the reason for resistance can result in more appropriate crafting/tailoring of messages of organisational change.Reasons for resistance include:shock of dealing with thenew, fear of theunknown, uncertainty, inconvenience, threat to status. Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  7. 7. 4) Real change happens in the minds of people as they talk to each other, and with you, about the effect of change on how they work. Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  8. 8. 5) Remember that in general, people do not relish change, they find it deeply disturbing and threatening. They are afraid of the unknown. Your peoples fear of change is as great as your own fear of failure. Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  9. 9. 6) Avoid repeating the mistakes of earlier changes as you grow your business. Not only will this make implementing the change easier, but you will save time and money. Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  10. 10. 7) Find out what do your people say to themselves about the way you are managing change. How to do this? Just ask them! Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870
  11. 11. •Request your free pdf copy with Handling Resistance to Change Email: bizcoachuk@gmail.com Want a more profitable business & greater value for customers? Then, contact Your Small Business Coach, Veronica. Email: bizcoachuk@gmail.com T: +44(0)845 054 2870 Veronica Broomes Business Coach and Mentor http://www.yoursmallbusinesscoach.co.uk T: +44(0)845 054 2870

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