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Leveraging LMS for Managing Blended Learning : The Indian Perspective

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Find Tips & Tricks for managing Blended Learning effectively through an LMS especially in the Indian Corporate L&D Space.

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Leveraging LMS for Managing Blended Learning : The Indian Perspective

  1. 1. Amit Gautam Amol Shinde@amitgautam @amolbshinde
  2. 2. Upside Learning8+ years in eLearning150+ clients in 13 countriesOur offeringsUpsideLMS | Upside2Go | Custom Learning Solutions30 awards & recognition
  3. 3. Upside Learning Upside Learning Solutions blog www.upsidelearning.com/blog eBooks and Whitepapers • Mobile Learning • Learning Management Systems • Game-based Learning Research endeavors • ASTD Research • Brandon Hall Group • Towards Maturity
  4. 4. Presenters Amit Gautam Founder & Director - Technology Solutions 12+ years in eLearning domain Engg (Computer Science), MBA Learning technologist, Internet addict Amol Shinde AVP Sales (India) 8+ years in Software Services & eLearning domain eLearning enthusiast
  5. 5. Agenda 1 Blended Learning – An Overview 2 5 Key Components of Blended Learning 3 9 Key Challenges in Implementing Blended Learning 4 The Case for Leveraging LMS for Blended Learning 5 A Case Study - 5 Key Learnings
  6. 6. Blended LearningAn Overview
  7. 7. Blended Learning - An OverviewWhat is a blend?Source: http://1.bp.blogspot.com/-7S3ZMfTbfH4/TmyljZy9E1I/AAAAAAAADw0/sjvtw_3eyUc/s1600/Blender.jpg
  8. 8. Blended Learning - An OverviewDefining Blended Learning ‘ Using the best delivery methodology (ies) available for a specific objective, including online, class-room based, instruction, electronic performance support, paper based, & formalized & informal on the job solutions. ’
  9. 9. Blended Learning - An OverviewBlended Learning-Key Components Virtual Self-Paced Classroom eLearning Training 5 1 Social 4 2 Learning/ Informal 3 Face-to-face Training Mobile Learning
  10. 10. Blended Learning - An Overview World Wide Self-Paced eLearning 5 Years Growth Rates
  11. 11. Blended Learning - An Overview Self Paced Learning Growth Rate in India
  12. 12. Blended Learning - An Overview Mobile Learning Growth Rate in India
  13. 13. Blended Learning - An OverviewThe India Perspective • eLearning is on a steady rise in India • Usage of Virtual Classroom is on a steady rise • Classroom training still holds a major proportion • For companies of medium to large scale, blended learning is already in place • Separate components are mostly managed separately
  14. 14. Poll # 1Does your organization currently use blended learningto deliver training?-Yes-No-Can’t say
  15. 15. Poll # 2Is blended learning the way ahead for your organization?-Yes-No-Can’t say
  16. 16. 5 Key Components ofBlended Learning
  17. 17. 5 Key Components of Blended Learning Virtual Self-Paced Classroom eLearning Training 5 1 Social Learning/ 4 2 Informal 3 Face-to-face Training Mobile Learning
  18. 18. 5 Key Components of Blended Learning1. Self-paced eLearning • SCORM/AICC eLearning courses – Easy to • Access • Follow • Understand Virtual Self-Paced • Used for technical, functional, and soft Classroom eLearning Training skills 5 1 • Reaches geo-diverse user base Social 4 2 • Consistent instructions Learning/ 3 Face-to-face Informal Training • Saves cost Mobile • Increases access to learning material Learning anytime by leveraging technology
  19. 19. 5 Key Components of Blended Learning2. Face-to-face Training • Conventional method of training • High human interaction suited for training requiring practical sessions, workshops, discussions, etc. • Perceived to be easier to run than Virtual Self-Paced leveraging other forms of training Classroom Training eLearning • An exercise in logistics and planning 5 1 • Easily a challenge to manage for a large Social 4 2 or medium scale organization Learning/ 3 Face-to-face Training • High cost owing to trainers, travel, Informal logistics, off the job time Mobile Learning
  20. 20. 5 Key Components of Blended Learning3. Mobile Learning • On the go training • Anytime accessibility • Relies on handheld devices – Just in time information – On the job support Virtual Classroom Self-Paced • Reinforces use of new processes & eLearning Training practices 5 1 • Great tool for pre and post-training Social 4 2 follow-up, collaboration and Learning/ 3 Face-to-face Training information sharing Informal • Arguably the future of learning Mobile Learning
  21. 21. 5 Key Components of Blended Learning4. Social Learning • Informal Learning • Use of Social Media Technologies for – Collaboration – Knowledge Sharing – Feedback Virtual Self-Paced • Easy acceptance due to changing Classroom eLearning Training social networking behavior 5 1 • Increases collaboration and Social 4 2 information sharing for a geo-diverse Learning/ 3 Face-to-face Training user base Informal Mobile Learning
  22. 22. 5 Key Components of Blended Learning5. Virtual Classroom Training/Webinar • Can be done remotely • Cost-effective way of delivering training with a significant human interface simulating classroom experience • Can Augment face-to-face session via Virtual Self-Paced – Presentation sharing Classroom eLearning Training – Online Discussions 5 1 – Interactive experimental exercises Social 4 2 – Builds group connections & Learning/ 3 Face-to-face Training collaborations Informal • Recording can be made available for Mobile Learning future access
  23. 23. Poll # 3What are the top challenges in blended learning for yourorganization?-Management buy-in-Unable or unwilling to leverage technology-Not required given the size of organization-Lack of human resources to manage-Absence of a good system to manage centrally
  24. 24. 9 Key Challenges in ImplementingBlended Learning
  25. 25. 9 Key Challenges in Implementing Blended Learning C User Reaction B Technology A Company’s Vision/Focus
  26. 26. 9 Key Challenges in Implementing Blended LearningA. Company’s Vision/Focus 1. Not enough direction from top level on advancing training function 2. Unenthusiastic participation of management in strategizing 3. Myopic focus on cost leads to long term problems
  27. 27. 9 Key Challenges in Implementing Blended LearningB. Technology (or the lack of it) 4. Lack of experience in using technology for managing training 5. Inexperienced or unwilling IT to experiment/support new technology 6. Fear of losing manual control to a system
  28. 28. 9 Key Challenges in Implementing Blended LearningC. User Reaction 7. Acceptance of newer training forms due to cultural (organizational) preoccupations 8. Insufficient from-the-top directives to team managers to adopt new training forms 9. Lack of an easy-to-use system may increase dissatisfaction
  29. 29. The Case for Leveraging LMS forBlended Learning
  30. 30. The Case for Leveraging LMS for Blended Learning 1 Effective Resource Management 2 Leveraging on Learner Interaction During and after Learning Program 3 Effective Management of Training Activities 4 Effective Cost Management Through Virtual Classroom 5 Centralized Administration
  31. 31. The Case for Leveraging LMS for Blended Learning1. Effective Resource Management • Ease in Creation of Training Program using Single System • Enabling Learners Through Engaging & Dynamic Content • Effective Inventory Management • Pre-Training & Post-Training Evaluation
  32. 32. The Case for Leveraging LMS for Blended Learning2. Leveraging on Learner Interaction Duringand After Learning Program • Notifications • Sharing & Collaboration • Feedback • Surveys • Evaluation • Communities & Discussion Forum
  33. 33. The Case for Leveraging LMS for Blended Learning3. Training Activity Management • Scheduling • Announcements • Reminders • Follow ups • Logistic Arrangements
  34. 34. The Case for Leveraging LMS for Blended Learning4. Effective Training Delivery ThroughVirtual Classroom for Remote LocationUsers • Training to Distributed Workforce remotely • Avoid remote location travels • Less logistic hassles • Better control over the class for effective delivery of training
  35. 35. The Case for Leveraging LMS for Blended Learning5. Centralised Administrative Management • Easy Authentication • Centralized User Management • Easy Assignment & Delivery of Training • Reports for Better Analytics & Decision Making
  36. 36. Poll # 4How many systems does your organization currently use to manage the training function?- One- Two- Three- More than Three- None
  37. 37. Mapping of LMS Features for BlendedLearning Virtual Self-Paced Classroom eLearning Training 5 1 Social 4 2 Learning/ 3 Face-to-face Informal Training Mobile Learning
  38. 38. Mapping of LMS Features for BlendedLearning  E-Learning Documents VirtualClassroom Web Pages Webinars & Broadcasts  CBT Instant messaging  Surveys E-Meetings Virtual Self-Paced Classroom eLearning Training 5 1 Social 4 2 Learning/ 3 Face-to-face Informal Training Mobile Learning
  39. 39. Mapping of LMS Features for BlendedLearning  E-Learning Documents VirtualClassroom Web Pages Webinars & Broadcasts  CBT Instant messaging  Surveys E-Meetings Virtual Self-Paced Classroom eLearning Training 5 1 Social 4 2 Learning/ 3 Face-to-face Informal Training Classroom Training Workshops Mobile Learning
  40. 40. Mapping of LMS Features for BlendedLearning  E-Learning Documents VirtualClassroom Web Pages Webinars & Broadcasts  CBT Instant messaging  Surveys E-Meetings Virtual Self-Paced Classroom eLearning Training 5 1 Social 4 2 Learning/ 3 Face-to-face Informal Training Classroom Training Workshops Mobile Learning  Nuggets Short Video Courses JIT Information
  41. 41. Mapping of LMS Features for BlendedLearning  E-Learning Documents VirtualClassroom Web Pages Webinars & Broadcasts  CBT Instant messaging  Surveys E-Meetings Virtual Self-Paced Classroom eLearning Training 5 1 Online  Forums Communities Social 4 2 Discussion Boards Learning/ 3 Face-to-face Informal Training Classroom  Wiki Training  Twitter Workshops  Blog Mobile Learning  Nuggets Short Video Courses JIT Information
  42. 42. A Case Study5 Key Learnings
  43. 43. 5 Key Learnings from Our ClientChallenges • Mixed & Diversified Geographies & Demographics • Different methodologies required to deliver training to this diversified target audience • Flexibility to chose the right blend of learning by each center (located nationwide) for their target audience • Maximize use of available technology mediums to deliver the blended learning • Centralized administrative Controls
  44. 44. 5 Key Learnings from Our ClientSolution• Expanded the curriculum structure to include all the training methods• Choice to the learner to chose the training program through a varied catalog• Flexibility to create any program in any desired sequence by CTM based on the target audience• Centralised resource & inventory management• Centralised reporting available to each CTM• Use of Virtual Classroom to delivery remote trainings
  45. 45. Poll # 5Will you prefer to use a single system to manageblended learning?- Yes- No- Can’t Say
  46. 46. Benefits of using LMS for managingBlended Learning• Seamless, cohesive, unified experience for learners for all their training items• Ability to generate comprehensive reports without the need to collate data from various systems or sources thus saving significant time and cost• More effective Learning design focused on leveraging various components’ unique benefits
  47. 47. Benefits of using LMS for managingBlended Learning (contd.)• Learners can be engaged much before and till much later and not just during the training activity with increased collaboration• Cost-effectively reach out to a diverse user base spread across locations• Centralized Learning resources could lead to a better knowledge management in future
  48. 48. Summary• Blended Learning is already in place – mostly• A great need for a single easy-to-use system to manage blended learning in one place• The system should make it easy for the users and administrators to adapt to the new training forms• An LMS is a great choice for such a system. The LMS needs to be well designed to cater to various components in an integrated manner
  49. 49. Let’s Meet• eLN 25th Birthday Bash, London: Dec ‘12• Learning Technologies, London: Jan’13• ASTD TechKnoweldge, USA: Jan’13
  50. 50. Upside Learning Solutions Pvt.Ltd www.upsidelearning.com Email : info@upsidelearning.com

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