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UEDA Talent Development H. Robert Gustafson, Jr. – Managing Director ESC    Professor- Industrial & Systems Engineering   ...
Award Criteria• Promote development of 21st century skills• Emphasize importance of educational  attainment and workforce ...
Lehigh Submission Basis• “Big Data” analytics is growing 21st century  skill needed to support high-growth business.• ISE ...
Agenda• Introduce Lehigh University, ISE Department  and Enterprise Systems Center (ESC)• Present an innovative academic s...
Lehigh University ISE Dept.
2011Company                                            EmploymentLehigh Valley Hospital and Health Network     10,207     ...
Industry Advisory BoardPresident    IT Consultant   Founder     President       President                                 ...
Strong Faculty OR Connections                                         Center Director                                     ...
Analytics-focused programs• Five undergraduate programs   – IE – Industrial Engineering   – I&SE – Information and Systems...
ESC Mission     “The Enterprise Systems Center is committed to     helping students learn, while simultaneously     provid...
Integration - Enterprise Systems Center• Layered mentoring with world-class professionals• High return-on-investment indus...
Sample – Current Industry Partners            Sustainable
Resources Valued by Industry Partners     • Extra pair of dedicated hands     • Special skills and expertise     • Trainin...
Industry Partner Testimonials                  Over 100 companies; 1000+ projects since inception                         ...
Types of Projects     • Course related project- 2 to 4 students/6 hours       per week (Fall/Spring)     • Summer project-...
Layered Mentoring Model       Replicable
Layered Mentoring Benefits•   Beyond internships - professional engagements•   Identified deliverables - full accountabili...
Multidisciplinary Teams withSubject Matter Expert Mentors                           Originality              “Effective an...
UEDA Award Criteria• Replicability• Scalability      Add mentors and industry partners• Sustainability• Originality Senior...
SUMMARYObjectiveTo prepare all ISE students (undergraduate and graduate)for successful careers as OR practitioners, equipp...
Dan Scansaroli – MS ‘08 PhD ‘11
Thank You
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UEDA Summit 2012: Awards of Excellence - Developing Analytics & Operations Research Practitioners (Lehigh University – Enterprise Systems Center and Industrial & Systems Engineering Department)

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UEDA Summit 2012: Awards of Excellence - Developing Analytics & Operations Research Practitioners (Lehigh University – Enterprise Systems Center and Industrial & Systems Engineering Department)

  1. 1. UEDA Talent Development H. Robert Gustafson, Jr. – Managing Director ESC Professor- Industrial & Systems Engineering 10-22-12
  2. 2. Award Criteria• Promote development of 21st century skills• Emphasize importance of educational attainment and workforce development to economic prosperity.• Focus on partnerships needed to create flexible, responsive career pathways to expanding businesses.• Replicability, Scalability, Sustainability, Originality
  3. 3. Lehigh Submission Basis• “Big Data” analytics is growing 21st century skill needed to support high-growth business.• ISE Board of Advisors and faculty voted to make analytics a strategic thrust of dept.• ISE dept. integrates with ESC for industry linkage and layered mentoring.• ESC industry partners & Senior Fellows utilized to inform curriculum, provide experiential learning and connect students to company recruiters.
  4. 4. Agenda• Introduce Lehigh University, ISE Department and Enterprise Systems Center (ESC)• Present an innovative academic structure for preparing OR/analytics practitioners• Demonstrate the effectiveness of the initiative through examples and testimonials from students and employers• Show how this initiative satisfies the UEDA award criteria
  5. 5. Lehigh University ISE Dept.
  6. 6. 2011Company EmploymentLehigh Valley Hospital and Health Network 10,207 Lehigh Valley Top 25 EmployersSt. Lukes Hospital and Health Network 7,319Air Products & ChemicalsPPL Corporation 3,403 Lehigh ISE Industry Partners 2,569Sodexo 2,251Giant Food Stores, Inc. 2,224B. Braun Medical 1,910Lehigh University 1,821Wegmans Food Markets, Inc. 1,803Sands Casino Resort 1,724The Guardian-Guardian Life Insurance Co. 1,612Mack Trucks Inc. 1,600T-Mobile 1,450Amazon.com 1,381Easton Hospital 1,366HCR Manorcare Health Systems 1,350Northampton Community College 1,286KidsPeace 1,269Good Shepard Rehabilitation Hospital 1,260Sacred Heart Hospital of AllentownWeis Markets 1,252 1,200 Industry Concentration:Crayola 1,166 HealthcareWells FargoLutron Electronics Co. Inc. 1,129 1,100 ManufacturingLehigh Carbon Community College 1,085 Distribution
  7. 7. Industry Advisory BoardPresident IT Consultant Founder President President IE Chair Founder Sr. Vice PresidentFounder CEO
  8. 8. Strong Faculty OR Connections Center Director Society Fellow Dept. Chair 2015 INFORMS Gen’l. Chair 100+ Industry EngagementsIBM Faculty Award IIE Book of Year Award
  9. 9. Analytics-focused programs• Five undergraduate programs – IE – Industrial Engineering – I&SE – Information and Systems Engineering – IBE/IE – Integrated Business Engineering/Industrial Engineering – IBE/I&SE – Integrated Business Engineering/Information Renewed with increased and Systems Engineering analytics focus Redesigned with analytics – IBE/FE – Integrated Business Engineering/Financial focus Engineering Created new programs• Six graduate programs – ISE – Industrial and Systems Engineering – MGTS – Management Science and Engineering – AFIN – Analytical Finance – MSE – Manufacturing Systems Engineering – HSE – Healthcare Systems Engineering – IE – Industrial Engineering (PhD) – QE – Quality Engineering Certificate
  10. 10. ESC Mission “The Enterprise Systems Center is committed to helping students learn, while simultaneously providing value for our clients. We believe that our research should be driven by industry needs and enabled by close partnerships and collaboration.” Dr. Emory W. Zimmers, Jr. Director, Enterprise Systems Center10
  11. 11. Integration - Enterprise Systems Center• Layered mentoring with world-class professionals• High return-on-investment industry engagements• Interdisciplinary teams and subject matter experts Sustainable Competitive Predictive Manufacturing Differentiators Analytics Leadership Systems Development Approach Collaboratory at the Enterprise Systems Center
  12. 12. Sample – Current Industry Partners Sustainable
  13. 13. Resources Valued by Industry Partners • Extra pair of dedicated hands • Special skills and expertise • Training and education (technology transfer vs. technology dependence) • Economical option—blended student rates Spring 2010 – Fall 2011 Companies 20 Projects 51 Undergraduate students 85 Graduate students 2313
  14. 14. Industry Partner Testimonials Over 100 companies; 1000+ projects since inception Original “The Enterprise Systems Center approach to student-based projects is more effective than other schools. Its use of layered mentoring and commitment to deliverables adds value to the relationship.” Rusty Moore, Plant Manager, Kraft Foods, Inc. “The innovative approach to combining EE and IE processes to energy reduction resulted in six-figure annual savings with no capital investment in a LEEDS Gold plant!.” Peter Rittenhouse, Supply Chain Director, Nestle Waters, NA. “Students must differentiate themselves along the lines of leadership skills, interpersonal skills, broad (global) experiences and teambuilding skills. Leadership is the single biggest differentiator and is uniquely taught in the Leadership Lab. John McGlade, CEO, Air Products & Chemicals, Inc.14
  15. 15. Types of Projects • Course related project- 2 to 4 students/6 hours per week (Fall/Spring) • Summer project- 480 hours per student/full time • Co-op (Fall)- 480 hours per student/full time • Grad-student project- 10 to 20 hours/week • Short project- customized Existing Capabilities With Advanced Analytics15
  16. 16. Layered Mentoring Model Replicable
  17. 17. Layered Mentoring Benefits• Beyond internships - professional engagements• Identified deliverables - full accountability• Project focused – minimum 5X ROI• Layered mentoring – 20% Mentor/80% student – Gantt chart, weekly reports, regular formal milestone presentations to executives – Results not activities – Industry partner relationship consistency
  18. 18. Multidisciplinary Teams withSubject Matter Expert Mentors Originality “Effective and innovative preparation of students to be good practitioners of analytics & OR” 2011 Prize
  19. 19. UEDA Award Criteria• Replicability• Scalability Add mentors and industry partners• Sustainability• Originality Senior Fellows & layered mentoring
  20. 20. SUMMARYObjectiveTo prepare all ISE students (undergraduate and graduate)for successful careers as OR practitioners, equipped withthe skills to solve complex real-life analytics problems.ApproachProvide all ISE students throughout the entire curriculumwith suitable opportunities to actively engage withindustry in high-impact experiential learning with well-defined success metrics.
  21. 21. Dan Scansaroli – MS ‘08 PhD ‘11
  22. 22. Thank You

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