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Consumer protection-ecorl-uninettuno

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The importance of consumer protection legislation, Italian Civil Code, Italian Consumer Code, Italian Consolidated Law on Banking

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Consumer protection-ecorl-uninettuno

  1. 1. CONSUMER PROTECTION
  2. 2. Topics  The importance of consumer protection legislation  Italian Civil Code  Italian Consumer Code  Italian Consolidated Law on Banking
  3. 3. THE IMPORTANCE OF CONSUMER PROTECTION LEGISLATION
  4. 4.  Article 47 Italian Constitution  The EU and the internal market  Article 12 TFEU  Europe 2020 Strategy for smart, sustainable and inclusive growth
  5. 5.  The financial crisis  The confidence  The consumer capacity  The system stability
  6. 6. Review question Which is the purpose of consumer protection?
  7. 7. ITALIAN CIVIL CODE
  8. 8.  Articles 1321 e 1322 c.c.  Equality between the parties  Articles 1341- 1342 c.c.
  9. 9. Directive 93/13/EEC on unfair terms in consumer contracts Divergences between the parties Article 1469 bis: consumer contracts Unfair terms Consumer Code
  10. 10. Consumer is any natural person who is acting for purposes which are outside his trade, business or profession (article 3, lett. a) consumer code)
  11. 11. Review question Which is the definition of «consumer»?
  12. 12. ITALIAN CONSUMER CODE (Legislative Decree 206/2005)
  13. 13.  Article 4 (Consumer education)  Articles 50-61(Distance contracts)  Article 68 (E-commerce); legislative decree 70/2003  Article 136 (National Council of Consumers and Users)
  14. 14.  Article 33 (Unfair terms in agreements between a professional and a consumer)  Article 34 (Assessment of the unfair nature of terms)
  15. 15.  Article 36 (Nullity for protection of consumers)  Article 140 bis (Class action)  Article 141 (ADR, Alternative Dispute Resolution). ODR (Online Dispute Resolution)
  16. 16. Review question What does «unfair» mean?
  17. 17. ITALIAN CONSOLIDATED LAW ON BANKING (LEGISLATIVE DECREE 385/1993)
  18. 18.  Specific protection  Technical contract  Asymmetric informations
  19. 19.  Transparency  Disclosure  Legislative decree 154/1992
  20. 20.  Article 116 (publicity)  Article 117 (contracts)  Article 118 (unilateral modification clause)  Article 119 (communication with clients)
  21. 21.  Directive 2008/48/EC on credit agreements for consumers  Legislative decree 141/2010  Articles 121-126
  22. 22.  Directive 2014/17/EU on credit agreements for consumers relating to residential immovable property (MCD Mortgage Credit Directive)  Legislative decree 72/2016  Articles 120 quinquies-120 noviesdecies
  23. 23.  The property market bubble (subprimes)  Predatory lending  Responsible lending  Responsible borrowing
  24. 24. Review question How did the property market bubble cause the 2008 financial crisis?
  25. 25. Summary question
  26. 26.  Which is the purpose of consumer protection?  Which is the definition of «consumer»?  What does «unfair» mean?  How did the property market bubble cause the 2008 financial crisis?
  27. 27. CONSUMER PROTECTION

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