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Cross cultural communication in Japan


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Communication is the most important aspect of successful business; our entire work-day is spent communicating. When the communication is cross-cultural, the impact is even more profound.

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Cross cultural communication in Japan

  1. 1. Cross-cultural CommunicationCommunication is probably the most important aspect of successfulbusiness; almost our entire work-day is spent communicating. When thecommunication is cross-cultural the impact is even more profound: An Accenture study found that cross-cultural communication training can increase productivity by 30% A Brookfield survey found that 90% thought cross-cultural communication training was valuable and 60% thought it should be mandated across the companyUniversal Consensus Business Model of Intercultural Analysis© [BMIA] isspecifically geared to facilitate communication and process efficiency inmultinational corporations. Our cross-cultural communication certificationincorporates many aspects of regular communications training, managementtraining, consensus and team-building training – giving your team the toolsto be successful both domestically and abroad.“We have had the pleasure of retaining Universal Consensus to improve cross culturalcommunication and awareness between our U.S. and U.K. offices. We witnessed immediateimprovement and a new level of collaboration, cooperation & understanding. We are better todaybecause of the BMIA program” - Garry Ridge, CEO, WD40 Company
  2. 2. Cross-cultural Communication – JAPANJapan has a truly unique culture. It is one of the hardest for non-Japanesenationals to interact with. If you work internationally in a Japanese companyor work with Japanese partners, it is critical for your team’s success to getcross-cultural communication training.Some fundamental Japanese cultural themes are:  Collectivism: Group belonging in Japan is immensely strong and affects everything from consumer buyer-motivation to corporate decision- making in very intricate ways.  Hierarchy and Respect: The Japanese business society is incredibly ritualized with distinct hierarchies and in-direct communication – foreigners soon get lost in translation without proper advisory and training.