U.S. Postal Service Annual Report 2012 - "Earthscapes: Seeing Our World in a New Way"
U.S. Postal Service 2012sustainability reportEarthscapes: seeing our world in a new wayPhotographs taken by NASA satellites and photographers in aircraft
1 Total GHG reported in million metric tons of carbon dioxide (CO2) equivalents (MTCO2e), energy usage restatements resulted in GHGemission adjustments.2 Total facility energy use reported in BTU or British Thermal Units. FY 2010 and FY 2011 were recalculated to reflect standardizedmethodology and calculations approaches.3 Transportation fuel use includes postal-owned, leased and contract fuel use, reported in GGE or Gasoline Gallon Equivalents (see 5 & 6)4 Postal vehicle petroleum fuel use FY 2005 baseline revised to reflect changes in historical data collection methodology.5 Solid waste and recycling values recalculated based on methodology and tracking procedure improvements.6 Contract transportation petroleum fuel use was recalculated to incorporate boundary reporting adjustments to international contract airservice for FY 2010 and FY 2011, which also affected Scope 3 GHG emissions.7 Refer to “Sustainable Acquisition and Purchasing” to learn more about performance target changes under consideration.2012 U.S. Postal Service — Key Performance IndicatorsUnits 2008 2009 2010 2011 2012Revenue $ billions $74.93 $68.09 $67.05 $65.71 $65.22Net profit (loss) $ billions ($2.81) ($3.79) ($8.50) ($5.07) ($15.91)Mail volume Billion pieces 202.70 176.74 170.86 168.30 159.86Delivery points Million points 149.19 150.12 150.86 151.49 152.15Career employees Number of employees 663,238 623,128 581,775 557,251 528,458Post Offices, plantsand administrationNumber of facilities 34,175 33,264 33,620 33,260 32,604Greenhouse gas(GHG) emissions 1 Million MTCO2e 13.38 13.03 12.55 12.15 12.06Facility energy use 2 Trillion BTU 30.7 25.7 25.3 24.2 22.3Transportation fuel use 3 Million GGE 729.7 720.5 716.5 711.4 726.0Solid waste recycled 4 Short tons 284,708 214,682 221,655 215,879 253,9082012 USPS Sustainability Target SnapshotFocus Objective and Target Baseline FY 2012Progress (percentchange from Baseline) StatusGHG EmissionsReduce Scope 1, 2 and 3 GHGemissions 20% by FY 2020(million MTCO2).13.38FY 200812.06 (9.9%) Facility Energy UseReduce total facility energy use30% by FY 2015 (trillion BTU).33.72FY 200322.30 (33.9 %) Transportation FuelReduce total postal-vehiclepetroleum fuel use 20% by FY2015 (million GGE).142.27FY 2005 5 148.83 4.6% Reduce total contracttransportation petroleum fuel use20% by FY 2020 (million GGE).580.13FY 2008 6 574.92 (0.9%) Increase postal-vehicle alternativefuel use 10% annually by FY 2015(million GGE).0.94FY 20052.26 140.7% Solid Waste Diversion-RecyclingDivert 50% of solid waste fromlandfill to recycling by FY 2015.44%FY 200848% (3.7%) Water ReductionReduce water use 10% by FY2015 (million gallons).5,456FY 20073,375 (38.1 %) Reduce ConsumablesReduce spending onconsumables 30% by FY 2020($million).508.4FY 2008310.9 (38.8 %) EnvironmentallyPreferable Products 7Report year to year environmentalpreferable products purchased($millions).$288 millionFY 2011$295 millionFY 2012N/A N/A Achieving goal On-target Off-target
The Postal Service is an organizationlike no other. We’re in every communityin every state, and we deliver mail toevery address. This gives us a specialresponsibility to be good neighbors.One way we honor this commitment isthrough our leadership in sustainability.Our goal is to provide reliable, affordablemail delivery with minimal impact on theenvironment. We’re making progress.The Postal Service has cut energy usemore than 30 percent since 2003. Lastyear, we recycled several hundredthousand tons of paper and other material.We’re also working with other leadersin our industry to reduce costs andgreenhouse gas emissions.I’m proud of our success, but the job is farfrom done. I hope you’ll read this reportto learn more about our efforts to becomemore sustainable and innovative. I alsohope you’ll join us. Let’s work together tobe good neighbors — and good stewardsof our environment.Patrick R. DonahoePostmaster General andChief Executive OfficerPostmaster GeneralPostmaster General
Sustainability at the Postal Service begins with aworkforce committed to doing what’s right for theenvironment — and for our business. During thisperiod of fiscal challenges, these efforts are moreimportant than ever.We foster sustainable practices throughemployee-led “Lean Green” teams that help ussave money by promoting recycling and smartenergy use. Our employees share a commitmentto making our operations more efficient throughbetter resource management.In 2012, postal Lean Green teams throughout thenation helped us become more efficient and savemoney by reducing facility energy use, improvingwater efficiency, buying fewer supplies andreducing solid waste. To guide our recycling effortslocally, we established recycling coordinators ineach of our districts.Our total greenhouse gas emissions are lower and wecompleted our first climate change adaptation plan.USPS facility energy use continues its downwardtrend. Vehicle petroleum fuel use is down from 2011,but overall progress toward achieving our 20 percentfuel reduction by 2015 remains elusive due to anaging fleet and annual growth in the number ofdelivery points we serve.To complement our annual Postmaster GeneralSustainability Award, we started a new employeeaward program, the GLOBE Award, to recognizeemployees who are doing great things for theenvironment every day to keep us on the path toa sustainable future.As a self-funded federal agency, we continueto voluntarily align many of our sustainabilitystewardship practices to federal executive orders,because they make business sense and are the rightthing to do. We also continue our commitment tocomply with federal, state and local environmentallaws and regulations. And we have initiated a newmanagement system to proactively address existingand emerging environmental compliance issues.We continue to remind Americans about how ouractions — by postal employees and customersalike — affect the environment. These reminderscome through our stamps as well. Last year wepresented our Go Green stamps to highlight thesmall steps each of us can take to impact theworld around us. This year we proudly presentour Earthscapes Forever stamps, which featureamazing aerial and satellite photographs of natural,agricultural and urban landscapes. They are areminder that the environment we all share is worthprotecting and that there’s more that the PostalService can, and will, do to help.Thomas G. Day,Chief Sustainability OfficerChief Sustainability OfficerChief Sustainability Officer
postal factspostal factsFrom the FY2012 Annual Report to CongressFundamentalUniversalServiceConnectingbusinesses andhouseholdseverywhereCore of an$800 billion dollarindustry witheight millionemployeesVirtually allrevenue nowcomes fromcustomers whohave alternativesManages anadaptableinfrastructure ofhigh-speed mailsorting equipment,logistics networksand deliveryroutes, linked bysophisticatedinformationtechnologyOne of the mostrespectedorganizations forprivacy andsecurity (PonemonInstitute)Recordperformanceacross mostservice categories“Most improved”for customersatisfaction(AmericanCustomerSatisfaction Index)One of the lowestrates for postagein the developedworldThe world’s mostproductive postalservice —reduced costs by$1.1 billion inFY 2012New technologiesconnect mail andthe Internet andlet people sendmail from mobiledevicesSuccessfullychanging to meetthe needs of thecountry for237 yearsCritical forthe EconomyAdaptable A CompetitiveBusinessSecure andTrustedReliableEfficientTechnologicallySophisticatedConvenientMore retaillocations thanMcDonald’s andStarbuckscombined.SustainableWorking withcolleagues in thepostal industry andfederal sector todeliver mail at thelowest cost withminimal impact tothe environmentA Bargain Customer-FocusedRelevantEffectiveBuildsrelationships,helps customersdo jobs importantto them, andsupplementsother channels
about this reportThis report reviews our sustainability efforts andperformance over the past year. The performancesnapshot on the inside front cover summarizeskey indicators and progress toward our targets.The statements from the Postmaster Generaland Chief Sustainability Officer provide ourleadership’s perspective.Our Corporate Highlights section reviews keyprograms, initiative recognition awards andsustainability-focused events during 2012. For amore in-depth review of our corporate sustainabilityperformance targets and practices, please take alook at our Environmental Stewardship, Servicesand Products and Sustainable Acquisition andPurchasing sections. Finally, our People andCommunity section spotlights some of ouremployees, our community engagement activitiesand our corporate social responsibility efforts.Our 2012 sustainability report can be reviewedonline at usps.com/green. You can also follow us onFacebook, Twitter, LinkedIn and YouTube.Our website provides additional content and featuresto explore. To learn more about our businessplans for 2012 and our financial performance, weencourage you to a look at our Annual Report toCongress and Comprehensive Statement on PostalOperations at http://about.usps.com.We continue to improve the quality andtransparency of our performance tracking. Forthis reason, reviewing our data is a year-roundprocess. The Postal Service calculates performanceindicators using information reported throughinternal databases or by estimation protocols. Datarestatements or clarifications are footnoted on theinside front cover.In 2012, we restated our transportation fuel, solidwaste and recycling and facility energy performanceindicators to reflect an improved understandingof our data and standardized estimationmethodologies between reporting years.We also adjusted our alternative fuel use target toalign with Office of Management and Budget (OMB)guidelines. The restatements did not significantlyalter previously reported data or affect their overallperformance trend.For this report we elected to temporarily deferincluding some of our environmentally preferableproduct (EPP) purchasing data while someenhancements to our tracking capabilitiesare completed. Read more in our SustainableAcquisition and Purchasing section.Global Reporting InitiativeThe Global Reporting Initiative is a leadinginternational reporting protocol. Our reportfollows the GRI protocol to offer consistency andtransparency with the most widely recognizedreporting standard for public sustainabilityperformance disclosure. As the world’s largestpost, we have a unique responsibility to participate.USPS is the only federal agency to consistentlyreport within the GRI framework annually. Our 2012GRI content index is provided on our website athttp://usps.com/green. We follow version 3.0 of theGRI sustainability guidelines. Learn more about GRIreporting at https://www.globalreporting.org.about this report
contentscontentsCorporate highlightsEnvironmental stewardshipCarbon footprint — GHG emissionsEnergy conservation and managementFleet and transportation managementWaste reduction and recyclingWater conservation and managementEnvironmental management and regulatory complianceServices and productsSustainable acquisition and purchasingPeople and community2881214192122242830On the cover: Inland marsh stamp: A shallow creek windsthrough Blackwater National Wildlife Refuge on Maryland’sEastern Shore. Rich tidal marsh makes up much of the refuge’smore than 25,000 acres, forming a haven for fox squirrelsand bald eagles and a stopping-off point for ducks and geesemigrating along the Atlantic Flyway. The photograph was takenby Cameron Davidson.
corporate highlightsEarthscapes Forever stampsEarthscapes Forever stamps continue thePostal Service tradition of portraying ournation’s environment on stamps. These stampscommunicate America’s diverse landscapes in awhole new way.Spectacular photography from several hundred feetto hundreds of miles above the Earth depict threecategories of Earthscape environments: natural,agricultural and urban settings.The shots from extremely high altitudes were takenfrom NASA’s fleet of satellites used to study theearth, to better understand our changing climate, itsinteraction with life, and how human activities affectthe environment.The stamps provide a window into our world froma viewpoint most of us never see. Natural featuresillustrate America’s wilderness, from Washington’sMount St. Helens volcano, Utah’s Monument Valley,an Alaskan glacier, Yellowstone’s geothermalspring, to Maryland’s tidal marsh.Abstract agricultural images capture productsbeing gathered, grown, or harvested, such assalt in California, a timber raft in Idaho, Kansascropland patterns, a Michigan cherry orchard and aMassachusetts cranberry bog.Urban life takes center stage with Miami’sintricate highway crossroads, Nevada’s ClarkCounty subdivisions, Manhattan cityscapes andPennsylvania’s Steamtown national historic site.“Once you’ve seen the world from above, you neverlook at it quite the same way again,” said U.S.Postal Service Chief Financial Officer Joe Corbett atthe stamps’ dedication at NASA’s Goddard SpaceFlight Center. “These Earthscapes stamps invite usto take a bird’s eye view of the land we all share.”2 corporate highlightsPlease turn to page 36 to see a large image of the entireEarthscape stamp collection.
January 2012 OMB scorecard in sustainability/energyIn 2012 Federal agencies were issued sustainability scorecards by the federal Office of Management andBudget (OMB). The Postal Service scorecard 2011 results are shown below.Key: Green=success, red=unsatisfactory.January 2012 OMB Scorecard on Sustainability/EnergyScope1&2GHGEmissionReductionTargetForScope1&2GHGReductionTargetof20%by2020:11.1%reductionin2011andontrackScope3GHGEmissionReductionTargetForScope3GHGReductionTargetof20%by2020:5%reductionin2011andontrackReductioninEnergyIntensityReductioninenergyintensityingoal-subjectfacilitiescomparedwith2003:22.4%andontrackfor30%by2015ReductioninPotableWaterIntensityReductioninpotablewaterintensitycomparedwith2007:18.5%andontrackfor26%in2020ReductioninFleetPetroleumUse6.4% increase andnotontrackScore: GREENScore: GREENScore: GREENScore: GREENScore: REDCranberry harvest — A Massachusetts cranberry bogholds a bounty of ripe red fruit. During the fall harvest,growers flood bogs, then mechanically churn the waterto dislodge cranberries from their low-lying vines. Theyround up the floating fruit with booms, and convey it toreceiving stations for cleaning. Photo by Steve Dunwell.
4 corporate highlightsUSPS releases federal sustainability andenergy performance scorecardThe Postal Service released its Office ofManagement and Budget (OMB) sustainability andenergy scorecard in 2012. The OMB scorecard isa reporting system required by Federal ExecutiveOrder 13514 for federal agencies to publiclyreport their progress toward established federalsustainability goals.As a self-funded federal agency the Postal Servicecontinues to voluntarily align many specificobjectives to follow the federal goals including theOMB Scorecard.The Postal Service is committed to being asustainability leader and our scorecard resultsdemonstrate progress toward our sustainability goals.USPS BlueEarth™ Product CarbonAccounting Service launchedOur USPS BlueEarth Product Carbon AccountingService was made available during 2012 forbusiness customers to measure and manage carbonimpacts across their supply chains. This proprietaryinnovation follows the most widely acceptedGHG accounting methods to calculate a shippingor mailing item’s GHG emissions based on itscharacteristics, such as product type, size, weight,processing, distribution and transportation. This “nofee” service provides our business customers withmonthly, quarterly and annual reports.Carbonfund.org Foundation has reviewed themethodology used for the USPS BlueEarthCarbon Accounting Statement and determinedit is consistent with the carbon neutrality criteriafor eligibility in the Carbonfund.org Carbonfree®Shipping program. USPS business customersinterested in offsetting emissions created by mailingor shipping can purchase carbon credits usingofficial calculation results from the USPS BlueEarthCarbon Accounting Statement.Carbonfund.org is the country’s leading carbonreduction and offset organization. Carbonfund.orgeducates the public about climate change andmakes it easy and affordable for individuals,businesses and organizations to reduce their climateimpact. Learn more at http://carbonfund.org.Volcanic crater — MountSt. Helens and itssurrounding area continueto recover from theexplosive eruption of May1980. Shades of whiteand gray indicate still-bareslopes; dark “rivers” aredeep channels cut byfast-moving flows of hotash, rock, and gas. Greenrepresents regrowth ofvegetation. The imagewas captured by NASA’sLandsat 7 satellite.
corporate highlights 5Blue and Brown make green —Postal Service and UPS team upOur goal is to reduce the total GHG emissions of thePostal Service, which includes not only our vehicles,but the emissions of our contract partners, suchas UPS. In a video address to a global audience,Postmaster General Pat Donahoe and UPS ChiefExecutive Officer Scott Davis announced a uniquepartnership designed to help both organizations runmore efficiently and provide greater transparencyand accuracy in GHG accounting. Through thispartnership, both organizations share GHG data andhelp each other achieve operational and sustainabilitygoals, reducing the costs and carbon footprint ofboth networks to provide better service to customers.How does it work? The Postal Service deliversmany UPS packages using our “last mile” network,and UPS carries many USPS letters and packagesusing their extensive air and ground transportationnetworks. This partnership started from financialconsiderations — but now we are observing howthe partnership also can improve sustainabilityperformance across each organization’s supplychain. Sharing data lets us provide more accurateaccounting for our customers using the USPSBlueEarth Product Carbon Accounting Service.“By working together, the Postal Service and UPSare able to reduce costs, serve our customers betterand achieve sustainability goals, such as reducingour carbon footprints,” said Donahoe. “The world ischanging dramatically as we become a more globaleconomy and it takes big ideas and bold moves tokeep up,” said Davis. “This collaboration to reducethe carbon footprint of our respective supply chainsis the sustainability wave of the future.”Donahoe and Davis note that while the PostalService and UPS are keen competitors, they alsoare each other’s customers. “It’s a great templatefor how posts and private enterprises can worktogether to better serve customers, the planet andthe bottom line,” said Donahoe.“We hope our partnership can serve as a model forothers to work together in new ways, whether theyare competitors, collaborators, customers or all theabove,” Donahoe added. (Learn more in our Carbonfootprint — GHG emissions section.)PMG Pat Donahoe and UPS CEO Scott Davis
6 corporate highlightsPostal Service hosts green eventsnationwide during 2012Post Office employees volunteer their time and leadthe way across our nation. The Los Angeles, CA,Main Post Office hosted a document shreddingand recycling event. The public brought their paperdocuments to the event for secure shredding andrecycling. The effort provided a security servicefor those who didn’t have access to shreddersand resulted in an entire truckload of shreddedrecyclable paper.The Cambridge, MA, Post Office sponsored adocument shredding event with the City of Cambridgethat attracted coverage from the New York Times“The Post Office and the City of Cambridge havebeen holding ‘shred your document days’ twicea year. They have been very well received,” saidPostmaster Kathy Lydon. Cambridge residentsdisposed of more than two tons of documents, whichwere securely shredded and recycled.The Everett, WA, Post Office hosted a documentshredding and electronics recycling event thatallowed free recycling of computers, monitors, TVsand laptops. The event collected over four tons ofdocuments and used electronics. The event wasoffered at no cost to the public using a certified“responsible recycler” for electronics take-back.In Fall 2012, the Postal Service participated in acustomer outreach activity at The Green Festival inWashington, DC. The event featured workshops, foodtastings, speakers and products devoted to living agreen lifestyle. Many attendees heard about the PostalService’s long-time efforts to help the environment.2012 GreenGov Presidential award givento postal employeeDianne Shoaf of the USPS Office of Sustainabilityreceived the White House Council on EnvironmentalQuality 2012 GreenGov Presidential Award for leadingthe Postal Service’s Lean Green team initiative.The award honors federal agency teams andindividuals who coordinate innovative approachesto curbing waste, reducing energy and water useand saving money in operations. Shoaf engagedpostal employees in the practical implementation oflow- and no-cost “Green Team” projects across thecountry, a key USPS strategy focus area.EPA Wastewise recognition award givento USPSIn 2012, the USPS Western Area received its thirdconsecutive “Wastewise” Federal GovernmentPartner of the Year award from the EnvironmentalProtection Agency at the IntermountainSustainability Summit Luncheon in Ogden, UT.In accepting the award, Environmental Compliance/Risk Mitigation Specialist Jerry Jensen describedhow the Postal Service is leaving a green footprint —citing our lobby mail recycling, mixed paperbackhauling, cardboard and plastic recycling, andenvironmentally responsible packaging and energyreduction initiatives. “We’re working hard to reduceour impact on the environment,” said Jensen.At the Everett, WA, Post Office, vendors arrive for documentshredding and electronic waste collection event.From left, USPS Chief Sustainability Officer Tom Day, USPSSustainability Project Integration Specialist Dianne Shoaf,White House Council on Environmental Quality Chair NancySutley and Christopher Lu, Cabinet Secretary and co-chairof the Executive Office of the President.
corporate highlights 7Federal Green Challenge — USPS setsthe barThe Postal Service is the first federal agency to signup on a nationwide basis for the Federal GreenChallenge, a new national initiative under EPA’sSustainable Materials Management Program.The Federal Green Challenge encourages federalagencies throughout the country to lead by examplein reducing their environmental impact. Federaloffices participate by focusing on two of thesesix areas: waste, electronics, purchasing, energy,water and transportation. Participating agenciescommit to a 5 percent improvement in their areas offocus each year and to reporting on their progressannually. You can learn more about the FederalGreen Challenge at http://www.epa.gov/fgc/.GLOBE recognition award programestablishedIn 2012, a new recognition offering, the GLOBEaward, was established to complement our annualPostmaster General Sustainability Award. GLOBEaward recipients are announced on a quarterly basisand are sponsored by the Office of Sustainability.Chief Sustainability OfficerTom Day said the GLOBEaward provides morefrequent recognition toindividuals and teams whohave contributed to a moresustainable workplace.“We have employeestaking on our sustainabilitychallenges every day,and it’s important that werecognize their efforts.”To be eligible for the GLOBE award, nomineescomplete an activity in designated categoriessuch as energy and water conservation, pollutionprevention, recycling or green leadership.Post Office Operations Manager Toni Fossett wasone of our first GLOBE award recipients in 2012 forher work in establishing Green Teams. “The PostalService can become a better organization by goinggreen,” said Fossett. “Our employees have taken onthe Green Team challenge. I am proud of how wellthey’re doing.”Recycle small electronics through themail — with new cash-back featureUSPS has an arrangement with MaxBack®, whichoffers cash back for small electronics, with freepostage-paid return shipping. Cell phones, limitedtypes of mp3 players and tablets are included in themail-back program.“Leveraging our network in new ways and providingmore environmentally friendly products and servicesare a key focus area for our reverse logisticsworking group,” said Tim Gerling, acting USPSmanager, New Business Opportunities. Learn moreonline at: https://www.usps.com/ship/recycle-through-usps.htm.Post Office lobby displays provide information on a smallelectronics cash-back program—through the mail.Post Office OperationsManager Toni Fossett, aGLOBE Award recipient.
Environmental stewardship means takingresponsibility. USPS has committed to environmentalstewardship and integrating sustainability practicesover time. We have established corporate targetsand reduction strategies for greenhouse gas (GHG)emissions, energy, transportation fuel use, wastereduction and water conservation.We also have established environmentalmanagement and regulatory compliance practicesto reduce risks to the environment and ourbusiness. Our Environmental stewardship sectionreviews progress and strategies toward achievingthese targets. We continuously track and monitorprogress and we are committed to evaluating newopportunities and initiatives.National environmental assessmentThe Postal Service has reviewed many optionsover the last several years to re-align our networkdue to our reduced mail volumes. These changeswere evaluated under the National EnvironmentalPolicy Act, which requires all federal agencies toimplement policy goals to protect, maintain andenhance the environment. Nearly 115 site-specificanalyses were completed, including evaluations ofapproximately 230 different scenarios.The findings showed “no significant nationalimpacts” from our network re-alignment plans — infact, the assessment found re-alignment would alsoreduce the carbon footprint of our operations.Carbon footprint:GHG emissionsUSPS generates greenhouse gas (GHG) emissionsfrom facility energy use, transportation fueluse, waste generation, employee commuting,contracted transportation services, and othersources. Our target is to reduce GHG emissions by20 percent by FY 2020.We track GHG Scope 1, 2 and 3 emissionstowards established performance targets. Scope 1GHG emissions include postal-owned sources suchas fossil fuels used in our facilities and vehicle fleet.Scope 2 GHG emissions include supplied electricityor steam produced outside of our organizationalboundry. Scope 3 includes other indirect sourcessuch as contracted transportation, leased facilities,employee commuting and business travel.We maintain a GHG inventory, which enables us tomake better decisions about energy use and othersustainability issues. Customers benefit as well, asour GHG data collection and inventory programssupport our USPS BlueEarthTM Product CarbonAccounting Service.We prepare an annual GHG emissions inventory incompliance with several protocols: Executive Order 13514 —Federal Leadershipin Environmental, Energy, and EconomicPerformance, along with our federal peers. The International Postal Corporation (IPC)Environmental Measurement and ManagementSystem with our postal peers. The Climate Registry, a North Americannonprofit that sets standards for GHG reportingin a single registry of private and public entities.environmental stewardship8 environmental stewardship
Salt evaporation ponds — Salt is harvested fromseawater in evaporation ponds near San Francisco,California. As natural evaporation occurs, salinity levelsincrease and the concentrations of algae and othermicroorganisms in the water change, causing the pondsto take on vivid colors. Photo by Barrie Rokeach.(baseline)0 2 4 6 8 10 12 14 16201220112010200920082020TARGET5.295.034.894.624.278.098.017.667.537.7913.3813.0412.5512.1512.06Total greenhouse gas emissionsMillion metric tons of CO2 equivalents Scope 1 & 2 Scope 3What are carbon dioxide (CO2) equivalents?The CO2 equivalent is a metric used to report total GHGemissions in terms of CO2. Emissions from non-CO2 GHGsare compared to CO2 based on their global warmingpotential (GWP), with CO2 having a GWP of 1. Learn moreabout CO2 at the U.S. Environmental Protection Agency(EPA) website: http://www.epa.gov/cleanenergy/energy-resources/calculator.html.FY 2012 total GHG emissions by majorsource categoryTotal GHG emissions from all sources totaled 12.06 millionMTCO2e in FY 2012.Other 4%Contractedtransportation 44%Commuting17%Postaltransportationfuel 11%Facilityenergy 24%9.9% decrease — GHG emissions since 2008Target: Reduce GHG emissions 20% by FY 2020 fromFY 2008 baseline (Scope 1, 2 and 3).Progress: Total GHG emissions decreased by 9.9% or byalmost 1.3 million* metric tons from the FY 2008 baselineto FY 2012.*Nearly equal to removing 270,000 passenger vehiclesfrom the road for a year.
Why track greenhouse gases?The global warming observed over the past 50 years is due primarily to human-induced emissions of heat-trappinggases. These emissions come mainly from the burning of fossil fuels (coal, oil and gas), with other importantcontributions coming from clearing forests, agricultural practices, and other activities. (Executive Summary, secondNational Climate Assessment, www.globalchange.gov)Fossil fuel use adds greenhouse gases, such as carbon dioxide and methane to the atmosphere. The earth’scarbon dioxide concentration in the atmosphere has varied over time. Air bubbles in Antarctic ice core samplesindicate that over the last 800,000 years, levels of carbon dioxide have ranged between 170 to 300 parts permillion (ppm). With industrialization in the last century, carbon dioxide levels have rapidly increased from 280 ppmto 394 ppm, as recorded at the Mauna Loa station in Hawaii. This rapid rise in carbon dioxide, primarily due tohuman activity, amplifies the natural greenhouse effect impacting climate change.Many organizations measure their contribution of carbon dioxide and other GHGs and look for ways to reduce oroffset them.Graphic adapted from the U.S. Global Change Research Program’s Global Change Impacts in the United States(2009) report, and excludes emission scenario projections and represents the 2012 atmospheric concentrationfrom the Mauna Loa station, http://www.esrl.noaa.gov/gmd/ccgg/trends/. See the original graphic at: http://nca2009.globalchange.gov/global-climate-change.10 environmental stewardship
environmental stewardship 11Climate change mitigation andadaptationUnderstanding and reducing our carbon footprintis part of climate change mitigation, but we arelearning to adapt as well. In FY 2012, we completedour first climate change adaptation plan. This planwill help us identify where USPS is vulnerable toclimate change — and how we can avoid andminimize disruptions in mail service.For the Postal Service, climate change adaptationplanning is a form of risk management. The impactsof climate change could burden or disrupt our abilityto provide mail service due to factors includingan increase in frequency, intensity, and durationof extreme weather events, increased floodingdriven by storms and rising sea levels, changes intemperature, precipitation and drought patterns, andstress on the Nation’s transportation infrastructure.In the years ahead, USPS will be shaped bytransformative forces, including economic,environmental, societal and technological shifts.We deliver to every community in America,touching the lives of millions of citizens. Therefore,planning and preparing for potential disruptions tomail service is part our mission. You can read ourplan at: http://origin-about.usps.com/what-we-are-doing/green/climatechange.htm.Annual employee commuter survey — GHG emissioninventoryUnderstanding how employees get to work is part ofdetermining our carbon footprint. Each year the PostalService conducts a survey togather data on our employees’modes of transportation anddistances traveled to work.The choices include walking,bicycling, carpooling, drivingsolo, public transportation,even riding a ferry boat.Chief Sustainability OfficerTom Day noted, “This surveygives employees a uniqueopportunity to contribute tothe Postal Service’s effortsto reduce greenhouse gasemissions. We can’t reducewhat we can’t measure.” Thecommuter survey is also usedto compare USPS commutingpatterns with other federal agencies.A solitary mailbox is next to an outside stairway separatedfrom a residence after Hurricane Sandy. Disasters likeHurricane Sandy show us the potential damage fromextreme weather driven by climate change.Residential subdivision —Suburbia in ClarkCounty, NV — thestate’s most populouscounty — provides amaze of pavement,sidewalks, and single-family homes. In thisdesert development,swimming pools andclumps of trees providesome relief from the heatof summer.
12 environmental stewardshipEnergy conservation andmanagementWith more than 32,000 buildings nationwide, our vastfacility network requires a lot of energy to supportmail processing equipment, vehicle maintenance,information technology, appliances, and heating andcooling for employees and customers.In 2012, we continued making new energyimprovement investments while maintaining gainsachieved in prior years. Our actions and resultsdemonstrate our continued commitment towardenergy reduction.We consumed 22 trillion BTU in FY 2012 — aboutthe same amount of energy used by 215,000 U.S.households in a year. Using trillions of BTU meanslarge energy costs — $523 million in FY 2012. Soenergy has a significant impact on our finances andis a potential savings opportunity for us.We have two energy targets: reduce total facilityenergy use and energy intensity (use per squarefoot) by 30 percent. As a self-funded federal agency,we must watch the bottom line, just as any otherbusiness does. Our investments in energy efficiencyprojects and data collection tools have saved moneyand reduced our environmental footprint.In 2012, our total facility energy use decreased34 percent, and our energy intensity decreased32 percent compared to 2003.National energy management planIn 2012, we launched an initiative to update ournational energy management strategy to matchthe evolving financial and strategic direction of thePostal Service.Our approach is to evaluate new technology,incorporate energy efficiency into new equipmentassessments and investigate equipment-specificenergy use.By integrating key technologies into facility energyopportunities, along with promoting employeeenergy awareness, we will continue to drive aconservation culture throughout the organization.(baseline)0 10 20 30 4020122011201020092008200720062005200420032015TARGET33.737.330.725.724.234.636.430.125.322.3Total facility energy useTrillion BTUsWhat is a BTU?A BTU or British Thermal Unit is a standardized measureof energy based on the heating properties of the fuel. Thisincludes heating fuels and electricity.34% decrease — facility energy use since2003Targets: Reduce total facility energy consumption (BTU)and energy-use intensity (BTU/sf) 30% by FY 2015 fromFY 2003 baseline.Progress: Total facility energy consumption (BTU)decreased 34% or more than 11 trillion BTU from FY 2003baseline to FY 2012.Facility energy use intensity (BTU/SF) decreased by 32%since FY 2003.This is nearly equal to reducing the amount of energyconsumed by 100,000 U.S. households.
environmental stewardship 13Measurement and reportingIn FY 2012, USPS worked to improve and expandour energy data collection and measurement tools,helping us reduce our energy use to meet our goalsand comply with the 2007 Energy Independenceand Security Act.Our Utility Management System (UMS) consistsof more than 5,600 facilities. UMS collects energyinformation directly from participating utilities andprovides accurate energy cost and consumptioninformation on demand. It also feeds into ourEnterprise Energy Management System (EEMS).For EEMS, 2012 was a year of significant progress.The Postal Service uses this application to measureand verify energy performance, monitor and reportsavings and identify opportunities for improvement.USPS now has detailed historical cost andconsumption data for approximately 10,000facilities. Real-time monitoring data are available forseveral pilot sites.Improving transparency in our data collectionsystems allows us to better understand energyconsumption trends.In the past year, we identified energy consumptionestimation procedures that were inconsistent overtime. We streamlined and standardized energycalculation methodologies and restated FY 2010and FY 2011 energy performance data. The result isa more accurate representation of our performance.Utility rebatesMany utilities offer energy efficiency rebates becauselower demands for energy help them avoid costlyinfrastructure expansions. In 2012, the PostalService received $1.9 million in utility rebates forenergy improvement efforts. These incentives benefitthe utility, the environment and the Postal Service —resulting in reduced costs and improved buildings.Taking action on energyUSPS hosts Energy Action Month every October toprovide information to employees on how they canreduce energy use. For 2012, Deputy PostmasterGeneral Ronald Stroman and Chief SustainabilityOfficer Tom Day appeared in a video on energysavings. The video was distributed through thePostal Service’s television network. For the first timein the history of Energy Action Month, USPS issueda postage cancellation to encourage Americans tosave energy in the month of October.Denver Network Distribution Center (NDC) — energy auditThe power of an energy audit is in the savings that result. Afacility energy audit identified potential annual savings of upto 26 billion BTU and utility savings of more than $292,000 atthe 450,000 square-foot Denver NDC.The project included installation of energy efficient lighting,thermostat resets, HVAC control system upgrades andremoval of old automation equipment.The results were better than predicted. The Denver NDC wasable to reduce energy costs $425,000 and save 33 billionBTU. These savings are equivalent to the annual energy useof over 300 households!Deputy Postmaster General Ronald Stroman
14 environmental stewardshipFleet and transportationmanagementOur mission is to provide delivery service thatconnects the nation. When choosing modes oftransportation, we give the highest considerationto prompt and economical service. To meet thiscommitment, USPS operates one of the largestcivilian vehicle fleets in the country. We move mailby foot, bicycle, car, truck, train, airplane, ship, and,for the Grand Canyon, by mule.The Postal Service does not pass on fuelsurcharges to customers, which means volatile fuelprices are a large, unpredictable cost that can affectaffordable mail service. That’s why we track fuel useclosely and always look to find greater efficiencieswith our fleet.Total use of petroleum fuel increased over the lastfive years, mainly due to continued growth in newcity and rural delivery points. We have establishedfuel-use targets for postal-owned vehicles andcontract transportation fleet partners, and track theiruse. The challenge in reducing fuel use is that evenas mail piece volumes continue to decline, the totalnumber of delivery points (locations where mail mustbe delivered) is increasing.To service our delivery points, the Postal Servicehas a defined nationwide delivery route system.In FY 2012, we added 690,000 new city and ruraldelivery points, while reducing total delivery routesby 1,161. How does the Postal Service increaseservice, while at the same time decrease the numberof delivery routes? By making our delivery networkmore efficient and using tools such as carrier optimalrouting (COR).This software tool helps the Postal Service eliminateredundant vehicle travel paths, unnecessary stopsand starts, and encourages right-hand turns.COR uses a set of algorithmic formulas based onlocal delivery route inspections. These efficienciesare essential to lowering fuel consumption andimproving our fiscal outlook now and into the future.0 100 200 300 400 500 600 700 800 90020122011201020092008 581.4573.2568.8556.7574.9 151.1154.7147.8147.4148.3726.0711.4716.5720.5729.7Total vehicle fuel useMillion gasoline gallon equivalent (GGEs) Contract & GSA leased transport Postal-owned4.6% increase — postal vehicle fleet fuel usesince 2005Target: Reduce postal vehicle petroleum use 20 percentby FY 2015 from FY 2005 baseline.Progress: Postal-owned vehicle total petroleum useincreased 4.6 percent from FY 2005 baseline to FY 2012and decreased slightly from FY 2011 to FY 2012.In FY 2012, nearly 690,000 city and rural delivery pointswere added to our network.0.9% decrease — contract transportation fueluse since 2008Target: Reduce contract transportation petroleum fueluse 20% by FY 2020 from FY 2008 baseline.Progress: Contract transportation petroleum usedecreased 0.9 percent from the FY 2008 baseline toFY 2012 and increased from FY 2011 to FY 2012.Our contract air transportation mail-carrying service was amajor contributor to the increase in contract transportationin the last year.
environmental stewardship 15In 2012, USPS developed and distributed fuel conservation kits to field offices. The kits contained afuel conservation video, poster and memo from Deputy Postmaster General Ronald Stroman.The Atlanta District established a team to evaluate delivery routes for more than 40 offices with impressive results.Since 2011, the district has reduced vehicle mileage by 850 miles a day, saving 17,000 gallons of fuel a yearand $50,000 in fuel costs. “By eliminating vacant routes and optimizing lines of travel, we were able to reduceour daily miles traveled,” said Rural Route Reduction Project Lead Timothy Benton.
16 environmental stewardshipPostal-owned vehicle fleet and contracttransportation serviceThe postal-owned fleet of 212,530 vehiclesdecreased by 1,351 vehicles in 2012. Letter carriersand truck drivers logged almost 1.3 billion total miles.The long-life vehicle (LLV) continues to be theworkhorse of our fleet. While most LLVs arebetween 18 and 25 years old — and the expectedservice life of an LLV is 24 years — we’ve extendedtheir life cycle through a robust preventativemaintenance and repair program.Contract transportation provides regional networkservice — and often travel longer distances thanpostal-owned vehicles. Also included are our ruralroutes, for which USPS reimburses employees whouse their own vehicles. Contract transportationservices move mail by truck, airplane, ship andrail — and were responsible for 80 percent of ourtotal petroleum fuel consumption in 2012.Alternative fuel vehiclesUSPS has a long-established alternative fuelvehicle program, with the goal of using increasinglymore alternative fuels. We are on track to increasealternative fuel use 10 percent annually (for an endtarget of 159 percent from FY 2005). In FY 2012,the Postal Service used 2.3 million GGEs ofalternative fuel.The Energy Policy Act of 2005 requires USPS toreport its efforts to utilize alternative fuels to theDepartment of Energy annually.The Postal Service continues to take proactive stepsto increase the use of alternative fuel. Most of ourfuel comes from commercially available sources.In many cases, obtaining alternative fuel requiresUSPS to travel further from our routes. Providingaffordable delivery service requires our use ofalternate fuels that are conveniently available andcompetitively priced.What is a GGE? Gasoline gallon equivalent (or GGE) is defined as the energy content of any motor fuel, includingalternative fuels, to that of a gallon of gasoline. This allows us to compare different fuels, such as ethanol use, to gasoline.Learn more about fuel reduction and GGE from the U.S. Department of Energy: http://www.afdc.energy.gov/afdc.*USPS updated its mileage reporting system in FY 2012, which led to some data anomalies. This 2012 value is theextrapolated estimate from average monthly mileage.Postal-owned fleet by the numbersYear Vehicle fleet sizeTotal miles traveled(billions)Total petroleumconsumption (in GGE)Total rural and city deliverypoints (millions)2008 221,047 1.27 146.9 126.382009 218,687 1.25 145.5 127.382010 215,625 1.26 145.6 128.082011 213,881 1.29 152.6 128.822012 212,530 1.28* 148.8 129.51
environmental stewardship 17Million Gasoline Gallon Equivalent (GGEs)(baseline)0.0 0.5 1.0 1.5 2.0 2.5201220112010200920082007200620052015TARGET0.90.70.81.52.02.12.22.3Alternative fuel useOur alternate fuel fleet provides a diversified vehicle mix, withethanol flex fuel (E85) vehicles being the largest componentof our fleet. Other alternative fuel vehicles in our fleet consistof compressed natural gas (CNG), electric hybrids andpropane. We continue to test many others.2012 alternative fuel-capable vehicle fleet snapshotEthanol (E85)/gasoline 40,733Compressed natural gas (CNG) 497Electric 43Propane 31Conventional hybrid 914Total AFV 2012 42,218Texas Post Offices expand CNG vehiclesTexas leads the way in our compressed natural gas(CNG) vehicle deployment. Locations in Corpus Christieand Austin are using CNG. North East Station in Austinhas had 30 CNG vehicles operating for over a year. TheCorpus Christi Post Office has almost doubled the numberof CNG-powered vehicles to 80 over the past two years.Conversion to CNG has reduced monthly fuel costs byalmost 80 percent, with the added benefit of convenient on-site CNG hookups that save fueling time.Corpus Christi Postmaster Cathy Polderman, VehicleManager Raymond McCloskey, letter carriers, and cityofficials all worked to increase the number of CNG-poweredvehicles in the community. City of Corpus Christi GasOperations Director Debra Marroquin said, “The PostalService’s use of CNG is setting an example for other localbusinesses to follow.”New technology is transforming U.S. domestic natural gasmarkets. More investments in natural gas-powered vehiclesmay be a wave of the future.Letter Carrier Arnold Reyna fills up with CNG at the CorpusChristie Post Office.141% increase — postal-owned alternativefuel use since FY 2005Target: Increase total alternative fuel use 159 percent froman FY 2005 baseline (10 percent annually) by FY 2015.Progress: Total alternative fuel use increased 141 percentfrom an FY 2005 baseline to FY 2012.Alternative fuel use has more than doubled since 2005.We’ve adjusted our alternative fuel consumption target toalign with OMB’s target criteria — from 100% to 159%.
18 environmental stewardshipVehicle testing — technology rundownThe Postal Service has been a pioneer in adapting to new transportation technologies. This long historycontinues. We know investments in vehicle technology must continue even during difficult times because ourbusiness depends on it. Here are highlights of some recent vehicle tests.Fuel-cell vehicle. A partnership between U.S. Army Tank Automotive Research, Development and EngineeringCenter and the Postal Service began in January 2012 to test GM Hydrogen fuel-cell vehicles in Kailua, HI, nearHonolulu. The vehicle has been delivering mail since February 2012. The converted Chevy Equinox hydrogenfuel-cell vehicle travels up to 200 miles on a single charge and can refuel in five minutes. This collaborativeresearch project may help determine the long-term viability of fuel cell technology.Hydrogen fuel cell test vehicleElectric two-ton vehicles. We continue to test our 10 Navistar eStar two-ton electric step vans that deployedlast year. Rated for up to 100 miles on a charge, the vehicle can be fully recharged in 6 to 8 hours. Field testscontinue in Los Angeles, CA; Manhattan, NY; and Fairfax, VA.Repowering LLVs. Last year the Postal Service awarded contracts to repower LLV drive trains to both suppliersof gasoline and diesel repowered drive-train technology. The more fuel efficient gasoline repowered LLV wasdeployed in May of 2012 and the diesel repowered LLV was deployed in December 2012. Both vehicles areoperating on mail delivery routes in Northern Virginia.Electric LLVs. Field testing was initiated last year after extensive testing with the Department of Energy. Theproject consisted of retrofitting five gasoline-powered LLVs with electric drive trains. Each vehicle was convertedwith distinct technology by five separate electric vehicle suppliers to test performance. All five electric vehicles arebeing evaluated on mail delivery routes in Washington, DC.
environmental stewardship 19Waste reduction andrecyclingOur waste reduction and recycling efforts continueto be an important part of our sustainabilitypractices. Recycling reduces energy and waterconsumption, decreases emission and carbonpollution and helps conserve natural resources.In FY 2012, we recycled more than 253,000tons of material — compared to 215,000 tons inFY 2011 — and diverted about 48 percent of oursolid waste. Our target is to divert 50 percent of oursolid waste from landfill to recycling by FY 2015.We are currently on track with our target. We havea business case for implementing waste reductionand recycling practices and are committed tocontinue building on these efforts.Culture change — current nationaltrends in mail recyclingCampaigns to encourage mail recycling have beenmet with growing success. With almost 90 percentof communities in the U.S. providing some type ofrecycling, Americans are recycling more mail.According to the EPA, the recycling recoveryrate for standard mail (advertising or directmail) from 1990 through 2008 increased from5.2 percent to 40.7 percent. By 2009, the latestyear for EPA data, the recovery rate had jumpedto 63.4 percent, reflecting a nationwide awarenessof the recyclability of mail. More needs to be done,but attitudes are changing.Americans are increasingly aware of theirresponsibility to reuse and recycle their wastepaper, including mail.Waste reduction — minimizingundeliverable-as-addressed mail inour networkReducing the amount of undeliverable mail thatenters the mail stream avoids waste and resources.The Postal Service established the “Move Update”standard in 2008, requiring mailers to updatetheir mailing lists more frequently to minimizeundeliverable mail.Since the standard was enacted, we havedeveloped better tracking mechanisms to measureundeliverable mail, which allows us to better analyzecompliance with Move Update. This informationalso helps us understand root causes andenables development of new strategies to reduceundeliverable pieces from entering our network.Recycling — solid waste diversionRecycling undeliverable mail, and cardboard andplastics reduces waste disposal costs and our carbonfootprint. We leverage our transportation network byusing return trips from Post Office mail runs to delivermaterials to hub processing centers, where we sellthem to recyclers and avoid landfill disposal costs.In FY 2012, we recycled 186,000 tons of mixedpaper, 35,000 tons of cardboard, 6,000 tons ofplastic, 4,000 tons of scrap metal and 19,000 tonsof other commodities, resulting in $23.8 million inrecycling revenue. The landfill disposal cost avoidanceis estimated at $25.7 million. We also encouragedcustomers to recycle through our “read, respond andrecycle” mail lobby campaign, by asking them to discardunwanted mail in Post Office lobby recycling bins,instead of our trash cans.On Nov. 15, 2012, America Recycles Day, USPSdistributed a national bulletin to employees abouthow to start and increase recycling efforts in theirfacilities (Learn more about America Recycles Day athttp://americarecyclesday.org.) We included an onlinepledge form for employees to commit to recyclinggoals. We also used our agency-wide commitmentto the Federal Green Challenge to promote wastereduction and recycling at our Post Offices.48% diverted — solid waste diversion rate —recycling in 2012Target: Divert solid waste sent to landfill 50 percent byFY 2015 from FY 2008 baseline.Progress: Recycling diversion rate was 48 percent inFY 2012, up from 46% in FY 2011.$23.8 million in recycling revenue earned in FY 2012.
20 environmental stewardshipElectronic waste (e-waste) stewardshipWith more electronic devices available than everbefore, there are growing concerns about theirimproper disposal. Electronic waste, or e-waste, maycontain heavy metals like lead, cadmium and mercurythat are harmful to human health and the environment.USPS continues to collect e-waste for recycling,including when we close facilities due to networkconsolidation. Using our three e-waste principles —secure data destruction, recycle and reuse, andlandfill avoidance — we centralize e-waste collectionusing an approved contractor, who is “ISO 14001”and “R2” (responsible recycling) third-party certified.Third-party certification standards offer a way toassess the environmental, worker health and securitypractices of companies managing used electronics.In 2012, this partnership resulted in recycling morethan 1,260 tons of e-waste and related recyclablematerial, with $740,000 in shared revenue.USPS Northern New England District honored on AmericaRecycles DayUSPS Chief Sustainability Officer Tom Day visited the NorthernNew England District to praise employee efforts. After meetingwith Portland, ME, letter carriers, Day made a presentationon behalf of the Postmaster General in the Southern Mainefacility’s recycling room honoring employees for the district’sno. 1 ranking in recycling performance nationwide.Accompanied by Northeast Area VP Rick Uluski and DistrictManager Deborah Essler, Day commended employees for theirunprecedented success.He presented awards to the district’s green team membersfor initiating and coordinating our most ambitious recyclingprogram. Recycling revenue per delivery point is threetimes higher than the national average. “Northern NewEngland employees have led the way and have establisheda sustainability path for our postal districts nationwide tofollow,” Day said.Portland, ME. Southern Maine Processing & DistributionCenter custodian Ron Sirois and Chief Sustainability OfficerTom Day at the recycling event held at the facility.Highway interchange —In Miami, InterstateHighways 95 and 395converge in a carefullyengineered, multi-levelinterchange. Off-and-on-ramps convey trafficfrom one level to anotherand from one interstateto another at this intricateurban “crossroads.”
environmental stewardship 21Water conservation andmanagementWe are looking at both our water footprint andways in which we impact water quality. Ourfacilities are mostly supplied from potable watersources used for our employees, building systemsand landscaping. A better understanding of ourconsumption patterns helps improve strategies toreduce our water footprint. Over the last severalyears we incorporated water-use tracking into ournational utility management system and currentlytrack water use at more than 4,700 facilities. Weadded thousands of water records in 2012, whichmakes our water use estimates more accurate.Facility water conservation in actionThe Honolulu Processing & Distribution Center(P&DC) recently began replacing restroom fixtureswith EPA WaterSense products. WaterSense,an EPA partnership program, ensures consumerconfidence in buying water-efficient productsbacked by third-party, independent testing andcertification. Learn more at http://www.epa.gov/watersense/. Field Maintenance OperationsManager Roslyn Hanchett said, “We researchedavailable WaterSense products online and thenlocated them at a local hardware store. They werevery easy to install and we plan on using more ofthem in upcoming replacements.”The Houston plant went further by installingwaterless restroom fixtures. Maintenance ManagerMike Keppler said, “We replaced more than 40fixtures. Less water meant reduced maintenance.The new fixtures have been working very well, andthe cartridges and inserts are recyclable.”Stormwater managementAccording to the EPA, stormwater runoff is oneof the leading sources of water pollution in theU.S. Federal and state regulations require manybusinesses, including USPS, to get stormwaterrunoff permits and prepare written pollutionprevention plans. The Postal Service has more than150 of these permitted facilities across the country.These plans identify procedures for minimizingthe potential for pollutants to be carried away instormwater discharges.For example, some postal facilities in California arerequired to perform stormwater runoff samplingto ensure pollutants are not being discharged. Asampler is placed in site drainage areas to capturestormwater discharge for analysis and subsequentreporting to state regulators.Sampler placed in stormwater discharge at Oakland vehiclemaintenance facility.38% decrease — water use since 2007Target: Reduce water use 10 percent by FY 2020 fromFY 2007 baseline.Progress: Water use decreased 38 percent from the FY2007 baseline to FY 2012 or 2 billion gallons.USPS spent $23 million on water services in 2012.
22 environmental stewardshipSyracuse, NY, Colvin-ElmwoodPost Office green roof under wayUSPS participated with Syracuse officials in aribbon-cutting ceremony to announce a green roofatop the Colvin-Elmwood Post Office. The 11,300square-foot roof is being built through an innovativesustainability partnership with Onondaga County.The roof will reduce the amount of stormwaterrunoff flowing into the municipal water system.Construction began in 2012 and the roof plantingis scheduled to begin in spring 2013.Working with the county’s Save the Rain initiative,USPS found the roof to be structurally soundenough to handle the additional weight of soil,vegetation and other green roof requirements. Theroof will include a new membrane, drainage sheetlayers, indigenous vegetation and a wind blanket.The project fits into the Postal Service’s commitmentto create sustainable spaces and facilities. Theexpected lifespan is up to 50 years, twice as long asthe current roof.Environmental managementand regulatory complianceThe Postal Service uses a management systemsapproach to identify and address existing andemerging environmental compliance issues andassociated impacts. This approach is based oncontinuous improvement.Corporate level risk planning. We are subject tonumerous federal, state and local environmentallaws and regulations. In 2012, the Postal Serviceimproved its corporate-level facility risk criteria tobetter manage risk mitigation resource planning.As part of our continuous improvement process,the Postal Service periodically reviews facility riskassessment criteria to address business, regulatoryand environmental aspects and impacts.Risk assessments based on significant aspects.Our environmental management system is a facility-based environmental risk assessment effort. Theseassessments identify current compliance issuesas well as non-regulatory deficiencies that could,if not addressed, lead to non-compliance withlocal, state, or federal environmental regulations.This benefits the Postal Service by minimizingpotential fines and penalties and enhances ourenvironmental stewardship by identifying andcorrecting compliance issues and instilling bestpractices. In 2012, the Postal Service completedover 280 environmental risk assessments.Mitigate and manage risk. Addressing rootcauses is part of managing and reducing overallenvironmental risks to our organization. Wetrack corrective and preventive actions usingcompliance monitoring, and have developed severalcorporate-level systems to assist in managing ourenvironmental efforts: Compliance assistance tools — robust website toprovide facility environmental compliance support. Data management — information system totrack facility environmental data. Records management — system to retain,manage, store and archive environmental records. Training — environmental compliance trainingcourses.Underground storage tank trainingIn 2012, USPS focused on providing newly developedunderground storage tank operator training, as requiredunder the Energy Policy Act. Our transportation networkhas facilities in 37 states and territories that required thetraining. More than 800 employees received the trainingfrom our learning management system and external state-approved vendors. Operating these storage tanks in anenvironmentally sound manner reduces risk and potentialreleases into the environment.Green roof construction begins.
Butte in early morning fog — Fog rolls in and around Stagecoach butte, one of the manyred sandstone formations rising from the floor of the Monument Valley Navajo Tribal Parkin southeastern Utah. Snow dusts the rugged crest of the butte. Photo by Jim Wark.Center-pivot irrigation — Circular patterns on Kansas croplandshow center-pivot sprinkler systems have been at work. Redcircles indicate healthy, irrigated crops; lighter circles representharvested crops. Corn, wheat, alfalfa, soybeans, and grainsorghum account for most of the irrigated acreage in Kansas.The stamp art is a detail of an image captured by NASA’sLandsat 7 satellite.Railroad roundhouse — Early 20th-century steam locomotives undergo maintenanceinside the restored railroad roundhouse and museum. A turntable turns locomotivesaround and provides access to the roundhouse service stalls. Photo by Jim Wark.environmental stewardship 23Cherry orchard — Spring is cherry blossom time, and at thischerry orchard in Door County, WI, every tree seems to be inbloom. Door County is known for its tart red cherries, usuallyharvested from about mid-July to mid-August. Photo byRichard Hamilton Smith.Barge fleeting — A pair of towboats “wrangle” commercial barges in the Old Riverbarge fleeting area near the Houston Ship Channel in Texas. The channel allowsaccess from the Gulf of Mexico to the Port of Houston, a major industrial center. Thephotograph of the Apollo (top) and Taurus (bottom, formerly named Marie Cenac) wastaken by Jim Wark.
USPS offers affordable, high-quality products andservices that demonstrate greater environmentalawareness. Our website, www.usps.com/green,provides green tips and other resources forcustomers and business mailers that help themsave money. We are exploring more opportunitieswith vendors and other agencies to offer reverselogistics mail-back solutions. This includes ourrecently developed signature USPS BlueEarthProduct Carbon Accounting Service, which helpsbusinesses understand their own carbon footprint.Green shipping productsAs part of ongoing efforts to improve theenvironmental attributes of our products, the PostalService has identified new contract procurementspecifications for our expedited and Ready PostMail packaging products.The new requirements include minimum post-consumer recycled content and third-party eco-label certification — the Forest Stewardship Council(http://us.fsc.org/) or the Sustainable ForestryInitiative (http://www.sfiprogram.org/).Certification systems like FSC and SFI promoteresponsible forestry with chain of custodycertifications to ensure products bearing their labelswere produced using sustainable forest managementpractices, including recycled fiber content. As afurther alternative, suppliers can achieve compliancewith the Postal Service requirements through Cradleto Cradle CertificationTM.products and services24 products and services
Geothermal spring — At the center of Grand PrismaticSpring in Yellowstone National Park, water temperaturesreach nearly 190 degrees — too hot to support mostlife — but along the edges of the pool, bacteria andalgae can thrive, as indicated by the colorful pigmentsand mats they produce. Photo by Jim Wark.Cash-back opportunity — electronicdevice recycling through the mailThe Postal Service reintroduced its free postage-paid, mail-back program — with a new cash-backoffer for used and unwanted small electronicdevices. Since our mail-back program offeringbegan in 2008, more than a million electronicdevices and printer cartridges have been kept outof landfills. We are building on that success.MaxBack offers cash in return for smallelectronics — with free postage-paid, returnshipping through USPS. Since the program rolledout in September 2012, we have handled more than3 tons of electronic devices in the mail.Customers can go green as they trade in oldelectronic gadgets for cash. Devices covered bythe program include cell phones, personal digitalassistants, mp3 players, digital cameras, iPodsand tablets.By accessing www.usps.com/ship/recycle-through-usps.htm, customers can determine whatelectronics qualify and how much their cell phonesor electronic devices are worth. An instant quote isprovided and the device can be mailed back free viaPriority Mail. Once received, MaxBack inspects theitem and sends money based on the option chosen.Gary Reblin, vice president of New Products andInnovation, said, “We’ve expanded this recyclingprogram to offer more consumers the opportunityto protect the environment and put some money intheir pocket. And shipping is free.”MaxBackMaxBack remarkets gently used cell phones and electronicssafely and securely. Damaged or unusable electronics areremanufactured or recycled by MaxBack’s parent companyEnvironmental Reclamation Services (ERS), a zero-landfill,ISO-14001 and R2-certified, reverse-logistics company. ERS,located in Erie, PA, has been in business for two decadesand is the premier recycler of printer cartridges and smallelectronics from around the world.
26 products and servicesInk jet cartridge recycling offered atpostal retail locationsSince the re-introduction of the program inSeptember 2012, we have processed over 25,000ink jet cartridge return envelopes through the mail.MaxBack inkjet recycling envelopes are providedat participating postal retail locations nationwide.Customers can place their empty ink cartridges inthe free postage-paid envelope and send it off.Medical waste and unusedmedication — return by mailUSPS is working to help prevent unusedmedications from entering the environment. Wehave developed specially designed envelopes tomail unused prescription and over-the-countermedications for proper disposal.This gives the public access to an easy, affordable andenvironmentally responsible way to dispose of unusedor expired medications. Nearly 172,000 pounds ofunused pharmaceuticals (current regulations excludecontrolled substances) have been collected in 2012through the USPS mail-back initiative.Consumers can purchase these kits from providerwebsites or select retail pharmacies. Learn more athttp://www.sharpsinc.com/learning-center/unused-medication-disposal.Earthscapes puzzleDuring 2012, the Postal Service began offeringcustomers a 500-piece puzzle that showcases theEarthscapes Forever stamps. The 18-by 24-inchEarthscapes puzzle features 15 spectacular imagesof America’s landscapes as seen from high abovethe planet’s surface. The puzzle is available atselected Post Offices or at usps.com/shop.TakeawayTM mail-back envelope for unused medication withIntelligent Mail barcode.
Green-themed productsOur 16-panel Go Green stamp sheets, released in2011, contain green themes and messages. Theyare available online at http://www.stampproducts.com/gogreen. In addition, an assortment of Go Greenproducts such as playing cards, tote bags, uniqueseed-embedded postcards that can be planted andgrown, and a family activity kit with tips for making agreener world were made available for ordering online.products and services 27
Sustainable acquisition can lead to improvedproduct quality and reliability, lower risk and moreefficient products that reduce costs. Recognizingthat we can responsibly influence our suppliers’social and environmental performance, we aredeveloping collaborative relationships and applyingsustainable acquisition stewardship practices intoour business. Some highlights for 2012 include: Sustainability excellence supplier awardprogram. Our annual supplier sustainabilityaward recognizes suppliers with exemplarysustainability performance and attributes. Environmentally preferable productofferings. During 2012, we worked to havesuppliers provide accurate product attributesand relevant eco-labels for use in our onlinesupply catalog. This helps postal employeesidentify environmentally preferable products. Interagency collaboration. We participated ina General Services Administrative-sponsoredSustainable Procurement Fellows Partnershipprogram and are working with them to evaluateways to integrate sustainability considerationsinto national procurement requirements forenvironmentally preferable products, alternativefuels and alternative-fuel vehicle placement. Consumable supplies. Reducing spendingon consumables has been another area offocus. Since 2008, spending on consumableshas decreased 39 percent or by almost$200 million. This is largely the result of apurchasing program overhaul several years ago.Reductions in the use of office, custodial andmaintenance supplies have reduced costs andavoided material use and waste.The Postal Service has two categories of supplies,those that are purchased in our online suppliescatalog and those purchased off-catalog.Looking ahead, we will be updating our sustainabilityacquisition targets while continuing to work withsuppliers on offering environmentally preferableproducts (EPP) into our on-line supplies catalog.Planned upgrades to our on-line supplies catalogwill enhance our reporting and tracking capabilitiesincluding EPP over the next several years.In 2014, we are planning to establish a new EPPbaseline and commit to increasing our purchasesof EPP in our catalog from 2015 to 2020. Wehave deferred from including previously reportedperformance data on increasing EPP productsuntil this upgrade and new data tracking systemis completed.We will continue to work toward having our off-catalog suppliers with contract commitmentsof $500,000 or more provide sustainability data(i.e. EPP, energy & water efficiency, bio based& recycled content). Further, we plan to havesustainability clauses included within all newcontract actions by FY 2015.sustainable acquisitionand purchasing28 sustainable acquisition and purchasingEncouraging a diverse supply chainThe Postal Service is committed to a strong supplierbase that reflects the diversity of the American businesscommunity. Explore our supplier diversity corporate plan athttp://about.usps.com/suppliers/diversity-program.htm.In FY 2012, we continued to encourage supplier diversity bypromoting contracting and business opportunities throughproactive outreach efforts and events. This is the 12thconsecutive year USPS was chosen as one of America’stop 10 government organizations for multicultural businessopportunities by DiversityBusiness.com.
Environmentally preferable productpurchasingOur environmentally preferable products (EPP)purchasing program has been in place sinceFY 2007. As with all purchases, we incorporate cost,performance and environmental considerations intothe program. We look for alternative products that are: bio-based. made of recycled content. free of targeted hazardous chemicals. energy and water efficient — includingcertifications from the Forest StewardshipCouncil or the Sustainable Forestry Initiative.These products can lead to less waste, lowerutility costs and reduced risks and impacts tothe environment.In FY 2012, we purchased $295 million in EPP —with $270 million spent on recycled contentproducts. The top recycled content productsincluded packaging and office supplies.Products such as paper and cardboard made withrecycled materials produce fewer GHG emissionsduring manufacture than non-recycled contentmaterial. By using recycled content envelopes,we avoided 77,400 metric tons of carbon dioxide-equivalent (MT CO2e) emissions. Mail transportequipment made of cardboard has avoided over30,400 MT CO2e by reducing paper-productionemissions. Metal products such as mailboxequipment and vehicle parts have avoided 20,500MT CO2e.Making the business case for retread tiresRetreading reconditions previously used tires andplaces them back in service.Daily stop-and-start curbside delivery wears tiresout quickly. We established a national contractservice to retread our used tires, which have beencost effective and durable, dependable and safe.A fleet of 212,530 vehicles uses a lot of tires —retreading saves a lot of green. Seven-ton vehicles50 percent savings per retread tire. Two-ton vehicle25 percent savings per retread tire. Long-life vehicle10 percent savings per retread tire.($) millions purchased(baseline)$200 $225 $250 $275 $300201220112010200920082007 252.7269.4268.2238.9288.0295.3Total environmentally preferableproducts purchased ($million)Skyscraper apartments — Endlessrows of balconies and windows dot theManhattan cityscape. In this detail of aphotograph, the camera’s telephoto lenscompresses the distance between thetowers of a high-rise. Photo by Jim Wark.
Postal Service employees delivered excellentservice in 2012 and play a vital role in America’scommunities. Our 530,000 employees are part ofAmerica’s communities in ways that go far beyonddelivering mail and packages. We get to know ourcustomers and help communities connect. Workingtoward greater engagement with employees andthe communities we serve makes for a moresustainable organization.Our people are sustainability championsWe take pride in our large national programs, butlocal efforts also make a big difference. To help youunderstand the contributions of employees, we areprofiling just a few of the many great performerswithin our organization.Leo Brenot: “Never accept ‘can’t’ for ananswer.”Leo Brenot, a seven-year employee, transportsmail at the Toledo plant as an motor vehicle servicedriver. In June 2012 he was appointed as therecycling coordinator, with spectacular results.Brenot developed a recycling plan and shared it withall 196 postmasters, station and branch managersin the Toledo service area. With the support of localmanagement and union representatives, Brenotleveraged the existing reverse logistic transportationnetwork to consolidate mixed paper, cardboard,plastic and other recyclables into the Toledo facility.They went from recycling 8 tons a month in June2012 to more than 50 tons a month in October2012 — a six fold increase — achieving “zerowaste” status.“We replaced over 100 trash containers in the plantwith recycling containers and consolidated all thefacility trash into one small 4-cubic yard dumpster,a 90 percent reduction.”Brenot worked with Supply Management to right-size trash contracts for over a dozen participatingPost Offices in the Toledo area. Trash pickup wasreduced from weekly to monthly and container sizewas reduced to small, 2-yard containers — saving$50,000 annually for participating offices.Brenot explained the biggest challenge was “trying tochange people’s habits and old ways of thinking.” Headded, “Sustainability is a win-win for the Post Officeand the environment. We all need to do our part.”people and communityRecycling Coordinator Leo Brenot30 people and community
Patricia Holcomb: “Every Post Office shouldcommit to a plan to go-greener, save expensesand the environment!”Patricia Holcomb, a 30-year Postal employee, isthe Postmaster in Farmington, AR, and has heldseveral positions in customer and delivery serviceduring her career.Holcomb read anarticle in Postal Bulletinback in 2010 aboutthe “Read, Respond,and Recycle” mailcampaign in PostOffice lobbies torecycle lobby discards.Holcomb said, “Ittook time. We hadto change customerbehavior and kept atit by placing ‘pleaserecycle’ remindernotices in customerPO boxes and largeposters in the lobby.”This 10,000-square-foot Post Office notonly responded witha successful lobbyrecycling campaign,but also took ahard look at all its waste generation. “We set uprecycling at every carrier route, and clerk and retailwindow station, for paper, plastic and cardboard,”Holcomb said. “All our employees participated.”The result was elimination of a large trashdumpster and replacing it with a small, 30-galloncan. Everything else the facility generated wasrecycled — trash costs were reduced annually byover 90 percent. “We are now looking at energyconsumption and how to reduce our energy andfuel costs,” Holcomb said.“I’m willing to take a stand and contribute toa sustainable workplace. It’s all about attitudeand motion. By doing the right thing as postalemployees, we can make a difference with our ownactions every day,” she said.Lou Fallon: “Sustainability means ‘remain-ability’for the Postal Service.”Lou Fallon, with 33 years of service, manages theErie, PA, Vehicle Maintenance Facility (VMF), whichincludes the New Castle, PA, satellite VMF. Fallonbegan his career as a clerk and has held variouspositions including safety and operations.According to Fallon, related vehicle maintenanceand repair shops pose special challenges andrequire a high level of focus in both environmentalstewardship and work place safety. “We realizedthat all of us working together can make adifference,” he said.Glacier and icebergs — Ice breaks from the foot ofAlaska’s Bear Glacier and becomes icebergs in alake. Dirt and rocks picked up by the glacier whenit moves downhill can be seen at the edges andcenter of the glacier and in some of the bergs. Theimage was captured by the IKONOS satellite.Farmington, AR, PostmasterPatricia Holcomb
32 people and communityThe shop worked toward achieving zero waste andturning costs into revenue over time. They recycleor re-use nearly everything, including used motoroil, filters, used antifreeze, car parts, scrap metal,absorbent mats, uniforms, rags, aerosol cans, steeltire weights, batteries, tires, hand towels, mixedpaper, plastic and cardboard. This has allowedthem to eliminate onsite trash collection service.In particular, they also made a concerted effortto cap all floor drains and eliminate other sourcesto prevent potential accidental discharges to theenvironment and stormwater runoff. Meanwhileemployees compiled an excellent accidentrecord — none during the past eight years.“It means a lot when employees tell me they haveinitiated these practices at home,” said Fallon.“Being sustainable in our jobs and lives keeps ourplanet’s ecosystem healthy.”Green Teams on the riseLast year we worked to provide tools and make iteasier to help employees implement green initiativesat their facilities with online tutorial videos andtraining. This year we are seeing the results.The number of Green Teams registered on ourGreen initiative tracking tool (GITT) grew to over 800during 2012. The GITT identifies low- and no-costgreen projects for any facility and also provides atool to measure the success of green projects.Lean Green teams play an integral role in helpingthe Postal Service create a culture of conservation.Their members adopt green practices in severalcategories, such as reducing facility energy andvehicle petroleum use, reducing the amount of solidwaste sent to landfills, improving water efficiency,recycling and requisitioning fewer supplies. Teammembers represent a wide range of areas includingdelivery and retail operations, maintenance, supplymanagement and human resources.Chief Sustainability Officer Tom Day said, “All acrossthe board, from supply management to facilitiesto delivery, we’re integrating sound sustainablebusiness practices into our day-to-day operations.”Postal employees set up lobby recycling.Erie, PA, VMF Manager Lou Fallon
people and community 332012 Postmaster General SustainabilityExcellence AwardOur third annual Postmaster General SustainabilityExcellence award recognizes teams at facilities,districts, areas, and headquarters that havecontributed to a sustainable workplace. Theprogram is sponsored by the Postmaster Generaland implemented by the Sustainability Office withsupport from headquarters and field officers. Thisyear, 10 outstanding teams were selected. “Leaner,greener, faster and smarter is our sustainabilitygoal,” Postmaster General Pat Donahoe said. “It’senvironmentally responsible and it’s a good businessdecision because when we lower our carbonfootprint, we also bring our costs down.” The awardrecipients demonstrated how their local initiativesreduced energy consumption, vehicle petroleum use,waste sent to landfills, purchase of consumables, orwater use. The 2012 award recipients: Headquarters, Supply Management — stampshipments using excess packaging supplyinventory Northeast Area, Northern New EnglandDistrict — recycling Capital Metro Area, Capital District —employees driving toward a greener tomorrow Western Area, Salt Lake City District —wilderness backhaul recycling Western Area, Denver Network DistributionCenter — facility energy upgrades Western Area , Wichita Remote EncodingCenter — goes green Eastern Area, Philadelphia Network DistributionFacility — sustainability program Western Area, Denver, Vehicle MaintenanceFacility — recycling and petroleum reductionusing b20 biodiesel Headquarters, Supply Management —operating the asset fulfillment recycling program Northeast Area, Errol, NH, Post Office —revenue, re-use and reducing landfill wasteEmployees’ opinions matter —sustainability engagementThe Postal Service reaches out to all employeesthrough its Voice of the Employee (VOE) survey.VOE measures employee engagement throughquestions about strategic direction, trust,contribution to USPS growth, communication,diversity and respect, commitment, sustainabilityand many other issues.Recent VOE results show our employees are awareof and highly concerned about current businessconditions. Respondents also said that theyactively conserve resources such as water, fuel andelectricity in the workplace.Household diary study — engaging theAmerican people.Since 1987, USPS has conducted a survey of America’smail use to: Measure the mail sent and received by U.S. households. Provide a means to track household mail trends overtime. Make comparisons of mail use between different typesof households.The Household Diary consists of a week-long account ofeach participant’s use of the mail. This survey helps us to bemore responsive to customer needsDid you know! More than 60 percent of all U.S. householdsvisit a Post Office at least once a month. More than27 percent of all U.S. households visit a Post Office threeor more times a month.Learn more at: http://about.usps.com/current-initiatives/studying-americans-mail-use.htm
34 people and communityCommunity involvementThe local Post Office remains an important part ofa community and supports many national and localprograms. Such programs reinforce the uniquerelationship the Postal Service has with the Americanpeople. We take pride in these national programs.Postal Service employees pledged an averageof $38 million annually to the Combined FederalCampaign, the world’s largest workplacephilanthropy program.Our letter carriers take a leading role in the annualStamp out Hunger food drive. Last year, the PostalService, the National Association of Letter Carriers,Feeding America, the Campbell Soup Company,and other partner organizations — including theNational Rural Letter Carriers Association andother USPS employees — collected more than70.7 million pounds of food during the nation’slargest single-day food drive.Last year was the 20th anniversary of the drive andwas the ninth consecutive time donations totaledmore than 70 million pounds.We assist with efforts to find missing children. Since1985, USPS has worked with the National Centerfor Missing and Exploited Children and Valassisto reunite families with missing children. Valassispublishes the RedPlum circular that showcases the“Have You Seen Me?” photos.USPS is the nation’s leading organization inincreasing the national registry of potential marrowdonors to help save lives. Since 1997, we haverecruited more than 58,200 employees andmembers of their families to become donors. Morethan 80 have become donors, helping critically illpatients. The Postal Service has now aligned itsefforts with Be the Match, focusing on individualsbetween the ages of 18 and 44. Learn moreinformation on Be the Match and how to become amarrow donor at bethematch.org.Forever healthy stampTo promote a healthy lifestyle, the surgeon generalof the United States and the American HeartAssociation joined Postmaster General Pat Donahoein dedicating the 2012 Heart Health Forever stamp.“Nothing touches the heart like a letter from a lovedone,” said Donahoe. “We hope Americans will useour 2012 Heart Health social awareness stamps forwriting letters to loved ones and friends.”The ceremony was held at the Medstar WashingtonHospital Center in Washington, DC.Letter Carrier Phil Lige unloads donated food.From left, Dr. Stuart Seides, Physician Executive Director,MedStar Heart Institute, MedStar Washington Hospital;Barry Franklin, Member, National American HeartAssociation Board of Directors; Dr. Regina Benjamin, MBA,Surgeon General; Postmaster General Pat Donahoe; MichaelTorchia, president and founder, Operation Fitness, andcelebrity trainer.
people and community 35Federal Duck stamps — an Americanconservation iconThe Hampton, VA, Post Office hosted an event atBass Pro Shops Outdoor World to celebrate theFederal Duck stamp’s 79th year of issuance. FederalDuck stamps have raised more than $851 millionand helped the acquisition of more than 5.3 millionacres of wetlands habitat since 1934 — facilitatingone of the most successful conservation efforts inthe world.Participants included representatives from the U.S.Fish and Wildlife Service, the Virginia Departmentof Game and Inland Fisheries, the City of Hampton,Bass Pro Shops, USPS and 2012-2013 FederalDuck stamp artist Joseph Hautman. Wetlands purifywater, store flood waters and reduce erosion.More than 98 percent of the revenue from thesestamps is earmarked for the procurement of thesenatural habitats. “When wetlands are nourishedand protected, the migratory birds, other wildlife,fish, plants and people all benefit,” said HamptonPostmaster Lucy Winmon.“The Postal Service has worked with us to makethis work,” said Fish and Wildlife Service DirectorDaniel Ashe. “How many investments that you makehave such a great rate of return?”Dozens of hunters, philatelists, ornithologists andconservationists lined up to purchase the new duckstamp. According to Hautman, “I learned aboutconservation through duck stamps, which are trulysmall works of art.”Hampton, VA, Postmaster Lucy Winmon sells the first Duckstamp to U.S. Fish and Wildlife Service Director Daniel Ashe.
36Earthscapes: seeing our sustainable world in a new way.The entire collection of these stunning stamps is available at usps.com.