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Drive Performance, Compliance and Security
for Medical Devices
Integrated Medical Device Management
Solution from Unisys
11/16		16-0530
© 2016 Unisys Corporation. All rights reserved.
Unisys and other Unisys product and service names mentioned...
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Unisys Integrated Medical Device Management - Executive Brief


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Effective management of medical devices is critical. Unisys IMDM enables you to:
ƒƒMonitor the performance of medical
devices from a common point of
ƒƒSimplify recalls and maintenance
ƒƒProactively manage medical devices
ƒƒMaintain a compliance continuum
ƒƒCounter the threat of cyberattacks

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Unisys Integrated Medical Device Management - Executive Brief

  1. 1. Drive Performance, Compliance and Security for Medical Devices Integrated Medical Device Management Solution from Unisys The Difficulty of Managing Medical Devices On average only 60 to 80 percent of medical devices in healthcare organizations are classified as “accessible”. Devices can be lost, moved to unknown locations, or in disrepair. Devices out of service for any reason represent lost revenue opportunities for the business. This impacts productivity and the ability of providers to give timely, quality care. There also exists the chance such “missing” devices could be sold or traded on the grey market, ending up in situations where medical personnel are relying on equipment that has not been serviced or maintained. Grey market trading, and its unfortunate consequences, can also end up substantially impacting a manufacturer’s brand. Monitoring the performance of medical devices, leveraging the data generated by them and in turn using this to optimize their performance is typically quite difficult. Device product recalls are equally challenging, especially when they involve multiple countries, languages, and regulations. In addition, the need to maintain compliance - despite increasingly complex regulation and against an increasingly complex network of devices – sometimes seems insurmountable. In short, although critical to patient safety, medical device management is multi-faceted and complex. Providers require a solution that can address all of these important facets. HIGHLIGHTS Effective management of medical devices is critical. Unisys IMDM enables you to: ƒƒ Monitor the performance of medical devices from a common point of contact ƒƒ Simplify recalls and maintenance ƒƒ Proactively manage medical devices ƒƒ Maintain a compliance continuum ƒƒ Counter the threat of cyberattacks
  2. 2. 11/16 16-0530 © 2016 Unisys Corporation. All rights reserved. Unisys and other Unisys product and service names mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. All other trademarks referenced herein are the property of their respective owners. A New Way to Manage Devices The Integrated Medical Device Management solution from Unisys monitors and manages all medical devices in an enterprise, using one view and one source of medical device information. The solution incorporates external and internal device data, to provide a thorough view of specific device performance, device alerts, and potential medical issues. Within the IMDM environment, there is a single, integrated Help Desk for both IT and medical device support. This expedites the coordinated notification of clinical engineers, the dispatch of service personnel, and part replacement processes. All of this is built upon Unisys’ world class End User Services and Support structure. The Integrated Medical Device Management system enables proactive management of medical device assets. If a device needs to be fixed or replaced, the system facilitates rapid response, including geo-location of the nearest skilled technician, to get the situation resolved quickly, and ensure patient safety. By incorporating Universal Device Identification and active RFI tracking, each device can be easily and quickly located, and recalls and maintenance activities become more efficient and proactive. Plus, IMDM embedded analytics improves the buying decision when devices do have to be replaced. With IMDM, device information is collected and stored – whether they are within a single enterprise or scattered across the globe – for assessment and analysis. Using integrated Unisys analytics capabilities, IMDM enables efficient and adaptive performance optimization and can head off unexpected downtime. The Unisys Integrated Medical Device Management system comes with Unisys’ integrated, traceable workflow, that in turn allows technicians and service personnel to identify exactly from which device data came from, when it was sent, and what action was taken on it. This “compliance continuum” feature increases reporting transparency, improves accuracy, and provides the ability to scale as needed. It makes life much easier for those tasked with providing compliance reporting and oversight. Reports and other types of compliance data can be accessed quickly, and there is no more scrambling to collect device compliance information when faced with an unexpected audit. Better Medical Device Management Security “Medical device information” no longer simply refers to information emanating from machines that pump blood, drip saline, or inject insulin. This depiction now encompasses a much wider world of devices and their associated data – from apps running on personal phones to electronic medical records to network enabled devices. Largely because personal health information has become so valuable to the black market, this exponentially growing set of devices represents and unusually ripe target for hacktivists and cybercriminals. Hacking insulin pumps to harm patients, gaining entry into an IT system via a medical device or wearable, holding health information records hostage until a ransom is paid – these are just some of the cyberattacks happening in the medical industry right now. The threat is real and the threat is big. The consequences of such attacks can be devastating for patients, healthcare institutions, and medical device manufacturers alike. For example, the costs involved in recovering from a cybercriminal gaining access to all the medical devices and systems in a network, along with the subsequent violation of patients’ trust and loss of reputation, make it imperative that providers and medical device manufacturers secure their fleet of devices at any cost. With IMDM, which incorporates Unisys’ state of the art security technologies, providers and manufacturers can build a protective wall around their entire asset ecosystem. With Unisys’ embedded, extensible security driven by Stealth, an enterprise can simultaneously centralize its data and secure it. This limits access to medical devices through the use of user identities. This way, not just the medical devices and data, but the patients who use these devices are also completely secure. An enterprise can also microsegment its device protection by tightening access around a device and its data, and enabling the device manager to specify which devices and networks can communicate with each other. In the case of Unisys Stealth® , the information is completely segmented at a permission- based level, allowing communications only within communities of interest. This ensures those who are not supposed to have access, don’t. Next Steps To know more about how Unisys can help you manage your medical devices assets across the globe efficiently, please visit