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Customer Case Study: Synapse Innovation

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The Japanese IT services company Synapse Innovation found that Uniface was the smart way to carry out package customizations, as well as standalone development.

For the full case study go to: www.uniface.com/customer-story/

Published in: Software
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Customer Case Study: Synapse Innovation

  1. 1. CUSTOMER CASE STUDY Synapse Innovation The Japanese IT services company has found that Uniface is a smart way to carry out package customizations.
  2. 2. CUSTOMER CASE STUDY Synapse Innovation Systems integrator Synapse Innovation provides bespoke solutions for customers, both on a standalone basis and through their HybridERP solution. They can quickly deliver customizations and add-ons for packaged solutions. Synapse Innovation started to provide the HybridERP as a new development method to add required functionality to existing ERP packages.
  3. 3. The Uniface Challenge As a systems integrator, Synapse Innovation needed a more effective way to provide solutions for customers – not just standalone developments but also package enhancements that wouldn’t complicate upgrades. CUSTOMER CASE STUDY Synapse Innovation
  4. 4. Synapse Innovation has been working on many ERP package implementations and bespoke development with Uniface. Taking advantage of productive development when establishing the HybridERP development framework.” Hirotaka Noguchi, Synapse Innovation, West Japan Division, Senior Manager, R&D CUSTOMER CASE STUDY Synapse Innovation
  5. 5. The Uniface Solution Customizations Uniface implemented the add-on customizations, instead of making any changes to the package itself. Ease of Upgrades Because the package itself hasn’t been altered, implementing the new release for each customer is easy. In addition, there is no need to redo the add-on customizations. CUSTOMER CASE STUDY Synapse Innovation
  6. 6. The Uniface Solution A Range of Integration Options Uniface offers developers a choice of integration capabilities: at the database level and also at the business logic level. Add-Ons that Look Like Part of the Package End-users don’t see any difference between the standard ERP package and the customized add-on features. CUSTOMER CASE STUDY Synapse Innovation
  7. 7. The Uniface Solution Support for Multiple User Interfaces Uniface also makes it easy for new functionality to be delivered via a wide range of user interfaces, including client/server, web, mobile or some combination of these. Productivity The productivity of Uniface is bringing Synapse Innovation important advantages in several aspects of its work. CUSTOMER CASE STUDY Synapse Innovation
  8. 8. The Results with Uniface Custom add-ons written in software don’t get in the way of package upgrades because interfaces are clean. Thanks to Uniface’s ease of configuration, users can’t see the difference between Uniface add-ons and the core package. CUSTOMER CASE STUDY Synapse Innovation
  9. 9. The Results with Uniface Uniface productivity enables instant demos, quick prototypes and agile development that results in a close match for customer requirements. Uniface helps Synapse Innovation follow best practice in terms of close customer engagement throughout the lifecycle. CUSTOMER CASE STUDY Synapse Innovation
  10. 10. Uniface being technology independent itself has been the best practice to realize HybridERP. We expect that HybridERP will be a trigger to solve various problems of our customers.” Hirotaka Noguchi, Synapse Innovation, West Japan Division, Senior Manager, R&D CUSTOMER CASE STUDY Synapse Innovation
  11. 11. The Future with Uniface As a long-term Uniface customer with 20 years’ experience, Synapse Innovation have developed many mission-critical applications. Their history with Uniface provides them with certainty that they will help their customers’ future business needs, such as the web and mobile. CUSTOMER CASE STUDY Synapse Innovation
  12. 12. Join our Developers Community uniface.info Full Case Study Read the full case study and many more at: uniface.com/customer-stories
  13. 13. uniface.com/why-uniface 10 Ways Uniface Helps You Succeed #1 PRODUCTIVITY #2 RELIABILITY #3 SECURITY #4 INTEGRATION & REUSE #5 SCALABILITY #6 AGILITY #7 SUSTAINABILITY #8 TECHNOLOGY INDEPENDENCE #9 COMMUNITY #10 PARTNERSUNITED PROGRAM
  14. 14. Sign up for your Uniface free trial today Uniface Free Trial Discover why thousands of companies use Uniface to rapidly build and efficiently maintain their business critical applications. Try Uniface today with new and enhanced developer productivity features for mobile and web deployments.

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