We’ve now entered the “automation first” era. Digital transformation is quickly becoming the status quo as businesses migrate their core business processes and workflows to digital and cloud-based platforms. Under this new operational framework, pervasive automation can propel companies to new heights of efficiency and productivity, while reducing the cost of doing business. Companies that embrace an automation first mindset — ie, if something can be automated, it should be automated — will position themselves to thrive in this new era. With that in mind, Robotic Process Automation (RPA) is more than a tool for efficiency — it’s an agent of organizational change and evolution. This presentation breaks down RPA’s growing importance, and provides guidance on how to implement this technology and maximize your return on investment (ROI).