Robotic Process Automation (RPA) allows organizations to automate at a fraction of the cost and time, but this process has employees concerned about their future job status. Check out these key takeaways from the UiPath-commissioned Forrester Consulting study "The Future Of Work Is Still Being Written - A Regional Spotlight" to see how organizations are taking steps to prepare for the future of their business, while managing employee experience. ⭐️Download your copy of the Forrester study here: https://bit.ly/3i69dmV

1. Decision-makers are also using data on employee
anxiety as actionable insight. Those in manager
positions and above in all five countries were
surveyed, and they responded with the following:
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Every economy stands to gain exponential productivity
improvements with Robotic Process Automation (RPA).
Even though the pace and adoption will vary by
country, RPA will undoubtedly disrupt jobs, skills,
wages, and the nature of work itself.
The Future of
Work Is Still
Being Written
Read the full study from Forrester
Consulting for insights on how to
prepare for the future of work and
maximize RPA benefits, while also
considering employee experience.
43% of French organizations estimate that their
employees’ roles will be impacted by advancing
automation every 12-18 months.
“AI and automation will create more than 100 million
new jobs in the near future. Anybody should be able to
do this and step into these jobs. It’s also a great way to
remain employable in an era where remote work is the
new norm. We built UiPath on the promise to
democratize RPA and train a global community of
practitioners. The enhancements to our training and
certification programs further our commitment to
empowering people with the in-demand automation
skills to succeed in newly emerging careers and remain
competitive in their current roles.”
—Tom Clancy, SVP, UiPath Learning
Over a third of organizations in the US believe that
such impacts will happen to their employees
during a 6-12 month period.
For 65% of countries, RPA expenditure is going to increase
by an average of 5% over the next 12 months.
The US is looking to increase RPA spend the most at
77%, while Germany is spending the least at 43%.
RPA investments will focus on supporting text analytics
and self-service capabilities (US), employees (Germany),
and IT tasks (UK).
US & GermanyJapanFranceUK
49%
46%
44%
32%
Germany & UKUSFranceJapan
36%
30% 29%
26%
USGermanyJapanUKFrance
59%
58%
56%
55%
52%
UKGermanyUSFranceJapan
68%
63%
59% 58%
53%
USJapanFranceUKGermany
19%
11%
9% 8%
7%
A Forrester Consulting Thought Leadership paper titled
The Future of Work Is Still Being Written: A Regional Spotlight
explores the global impact RPA will have on the future of work:
The concern around existing digital skills may also be a reflection of
how rapidly workers are affected by the swift development of
automation-related technologies:
A possible solution to this problem is to equip employees willing
to learn with the skills they need via training and education.
Organizations are embracing the change as automation implementation
creates higher productivity, economic growth, and greater efficiency.
It is imperative to consider the employee
experience as these changes take place
and workers enter into their new
automation-focused roles.
The percentage of managers
concerned that their
employees’ existing digital
skills may not match what their
job will require in the future
were reported as follows:
It’s bad. Employees will feel
even more fear/anxiety
about job security; and may
be an invasion of privacy.
To leverage employee training
capabilities, organizations around
the world will also partner with
external service providers or
software vendors that may have
installed the automation and may
have education centers.
Measuring/monitoring
employee anxiety is a good
thing. It should be required to
enable us to approach
particular employees differently.
It’s good. We can use the
data to renew our change
management processes.
Forward-looking
training programs -
UK and Germany
Latest technology -
US and France
To accelerate RPA adoption, organizations are
preparing to support their staff by providing:
Workplace
certifications - Japan
Read the full study
Education in the workplace should help guide
employee skills and keep them engaged.