Learning: The New Employee Benefit


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In this presentation, "Learning: The New Employee Benefit," Pat Schoof, former Salesforce and Shutterfly HR executive, explores the history of employee benefits, trends in employee engagement and the future of learning in the workplace and its future as a major employee benefit.

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  • Welcome to our webinar, Learning: The New Employee Benefit.
    I’m Shannon Hughes, Senior Director of Marketing at Udemy.
  • Today’s agenda will cover:
    Total rewards to attract and retain the top candidates
    A look at employee engagement trends
    The future of learning in the workplace
  • Before I introuduce Pat, I’d like to give just a little background information on Udemy.
    Udemy is an online learning platform, enabling anyone to learn anything, anywhere. We have over 2 million students in over 200 countries enrolled in over 13,000 courses taught by 7,000 published instructors.
  • With that, I’d like to introduce today’s presenter, Pat Schoof.
    Pat is Udemy’s Vice President of Human Resources.
    Pat has more than 20 years of HR experience. Prior to joining Udemy she held HR leadership positions at Shutterfly, Salesforce, McAfee and TRUSTe. Pat has played leading roles in dramatic organizational changes, including multiple IPO’s, as well as guiding organizations through downsizing, M&A’s and reorganizations. Pat has a strong focus on attracting and retaining employees, compensation and benefits, coaching and development, team and building a dynamic value based cultures in growing fast-paced environments.
  • Total rewards are all of the tools available to the employer that may be used to attract, motivate and retain employees.
    The concept of total rewards has changed considerably.
  • Employee benefits started out just as health coverage. Now, it has expanded to so much more.What types of benefits attract and retain the top candidates? What types of benefits do the ‘Top Companies to Work For’ offer?
    What do you (audience companies) offer?
  • According to a study conducted by Software Advice, 50% of candidates use Glassdoor during their job search.
  • Generational changes have affected the importance and role of benefits in a company, especially at startups
    Millennials view benefits as a major factor in determining which company they join
    Increased emphasis on health and learning and development
  • Employee engagement is the emotional commitment the employee has to the organization and its goals, not to be confused with employee satisfaction or employee happiness.
  • Understand what your employees are thinking
    Demonstrate appreciation for things big and small
    Commit to open, honest communication
    Engage in social interactions outside of work
    Know how to communicate the organization’s stories
    Invest in continuous learning
  • Trends in increase in spend on learning platforms
    How learning can be applied in a work setting
    Skills development
    Personal fulfillment*
    Learning as a benefit
    Mobile learning
  • Learning: The New Employee Benefit

    1. 1. Learning: The New Employee Benefit Udemy Webinar Series
    2. 2. WELCOME •  We’re thrilled you’re here! •  We’re recording today’s session & will share the presentation. •  Ask questions via chat – we’ll answer them throughout the session.
    3. 3. AGENDA •  Introduction   •  Total rewards to attract and retain the top candidates •  A look at employee engagement trends •  The future of learning in the workplace •  Q&A
    4. 4. MEET PAT Pat Schoof Former HR Executive at Salesforce and Shutterfly
    5. 5. Total rewards to attract and retain the top candidates
    6. 6. What are “total rewards?”
    7. 7. Life insurance Health insurance 401k Flextime Onsite fitness Educational assistance Business travel Telecommuting Legal counseling Catered meals Job sharing College scholarships Home computer Child care assistance Team building events Work at home Free snacks Massages Formal training program Dry cleaning
    8. 8. 50% of candidates report using Glassdoor in their job search Source: Software Advice
    9. 9. A good rating of a company’s compensation and benefits is the most important factor Source: Software Advice
    10. 10. A look at employee engagement trends
    11. 11. What defines an “engaged employee?”
    12. 12. Source: Gallup
    13. 13. Only 30% of workers are engaged Source: Gallup
    14. 14. 52% of workers are disengaged 18% of workers are actively disengaged Source: Gallup
    15. 15. Engagement vastly affects company costs •  Disengaged workers cost the U.S. $450 billion to $550 billion per year Managers play a critical role •  Managers who focus on their employees’ strengths can practically eliminate active disengagement and double the average of U.S. workers who are engaged nationwide Different workers require different engagement strategies •  Generations at beginning and end of their careers need to be more engaged than those in the middle •  Millennials most likely to leave jobs within first 12 months •  Women have slightly higher overall engagement than men Source: Gallup
    16. 16. When employees are engaged, they are more likely to maintain strong work performance When employees are not engaged, they are more likely to steal from their companies, negatively influence coworkers, file stress claims, miss workdays and drive customers away Source: Gallup
    17. 17. How can you improve employee engagement?
    18. 18. The future of learning in the workplace
    19. 19. How has training traditionally been applied in the workplace?
    20. 20. •  $164 billion spent on learning in 2013 •  On average, $1,195 is spent per learner each year •  44% of workers seek cross-training to develop skills not directly related to their role 1 Source: ASTD 2 Source: Bersin 3 Source: SHRM TRENDS
    21. 21. 42% Of Worldwide Employers believe recent graduates are ready for work Of Educational Institutions believe recent graduates are ready for work 72% 45% Of U.S. employers say lack of skills is the "main reason" for entry-level vacancies 25% An estimated 25% of all employees leave their job because of insufficient training or learning opportunities Only 21% of workers have developed additional skills via company-provided corporate training Source: Chris Farrell, Our (work) Education Crisis: Send in the MOOCs, Bloomberg BusinessWeek. http://www.businessweek.com/articles/2012-09-17/our-work-education-crisis-send-in-the-moocs. Eduardo Porter, Stubborn Skills Gap in America’s Workforce, New York Times. http://www.nytimes.com/2013/10/09/business/economy/stubborn-skills-gap-in-americas-work-force.html?_r=0. CURRENT WORKFORCE OUTLOOK
    22. 22. Cloud Computing Virtual Teams Data Analytics Social Media Mobile Apps UX Design Traditionalists. Born between 1925 to 1945. They usually prefer face-to-face meetings. Boomers. Born between 1946-1964. Very traditional in nature. Generation X. Born between 1965-1980. Gen Xers tend to be self-reliant. Generation Y/Millennials. Born between 1981-1995. They are the technology generation. Generation Z. Born between1996 – present. Known as Digital Natives. HOW LEARNERS HAVE EVOLVED
    23. 23. Fortune 500 companies now use some form of educational technology to instruct employees 41.7 % Savings compared with instructor-based training 50% Productivity boost potential for companies who use eLearning 50 % COMPANIES ARE MOVING ONLINE Source: eLearning Industry
    24. 24. more likely to be the leader in their industry 46 %Companies that have a strong learning culture do better in their market than those who do not increase in their ability to respond to the needs of the customer % more likely to become the market share leader % 34 17 Source: eLearning Industry
    25. 25. How can your company become one of the best places to work? Source: eLearning Industry
    26. 26. Employee benefits are no longer limited to health insurance. Offer unique benefits that will set your workplace apart to attract and retain the top candidates. TAKEAWAY #1
    27. 27. Demonstrate appreciation and commit to open communication to ensure employee engagement. TAKEAWAY #2
    28. 28. Invest in continuous learning and development for your employees to help them keep their skills up-to-date and contribute to their personal fulfillment. TAKEAWAY #3
    29. 29. Continued learning for self and family Onboard New Employees Workplace & On- the-Job Training Self-directed Development HOW UDEMY CAN HELP YOU
    31. 31. Q&A